eSales Description
eSales provides a platform for businesses in Nigeria to facilitate online sales, primarily where transactions often initiate through chat. With eSales, merchants receive a discoverable website for customers to browse and purchase, alongside a Telegram shop tailored for chat-driven buyers, all while maintaining a unified product catalog that integrates with WhatsApp and Instagram.
The system compiles orders and messages into customer records, enabling merchants to identify loyal customers versus those who only purchase occasionally or have not returned. This feature enhances merchants' understanding of consumer behavior and buying trends.
Additionally, automated follow-up messages are employed to re-engage customers who have not made recent purchases, ensuring that reminders are sent without relying on staff memory.
Merchants can begin using the service at no cost, with a minimal commission of 1.5% on each successful transaction, or they can opt for a monthly plan priced at ₦10,000 or a quarterly plan for ₦25,000 for added benefits. This flexibility in pricing makes eSales accessible for businesses of various sizes.
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