Extend Reviews

Extend

1.0 out of 5 stars

Average Ratings 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Extend provides merchants with innovative solutions for product and shipping protection, enabling them to boost revenue while safeguarding their customers from potential damages and losses. Merchants benefit financially from each sale of an Extend protection plan, which directly enhances their profit margins. Our plans cater specifically to customer needs, shielding them from incidents such as mechanical failures and accidental damages. The claim process is straightforward, with more than 98% of Extend claims being settled in under 90 seconds, effectively transforming customer dissatisfaction into satisfaction. By ensuring quick and efficient claim resolutions, merchants can convert potential critics into loyal brand supporters and repeat customers. Additionally, with our team of data analysts and marketing specialists continually refining Extend's offerings, merchants can gain insights into performance while maximizing revenue. Trusted by hundreds of retail partners, Extend's protection plans not only improve customer satisfaction but also contribute to enhanced profit margins, creating a win-win scenario for both merchants and their clientele. This partnership fosters a community of satisfied customers who are more likely to return and recommend the services to others.

Description

eSales provides a platform for businesses in Nigeria to facilitate online sales, primarily where transactions often initiate through chat. With eSales, merchants receive a discoverable website for customers to browse and purchase, alongside a Telegram shop tailored for chat-driven buyers, all while maintaining a unified product catalog that integrates with WhatsApp and Instagram. The system compiles orders and messages into customer records, enabling merchants to identify loyal customers versus those who only purchase occasionally or have not returned. This feature enhances merchants' understanding of consumer behavior and buying trends. Additionally, automated follow-up messages are employed to re-engage customers who have not made recent purchases, ensuring that reminders are sent without relying on staff memory. Merchants can begin using the service at no cost, with a minimal commission of 1.5% on each successful transaction, or they can opt for a monthly plan priced at ₦10,000 or a quarterly plan for ₦25,000 for added benefits. This flexibility in pricing makes eSales accessible for businesses of various sizes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

BigCommerce Yes 
Canopy Yes 
Grok Bot Yes 
Magento Yes 
NetSuite Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Telegram No 
WooCommerce Yes 

Integrations

BigCommerce No 
Canopy No 
Grok Bot No 
Magento No 
NetSuite No 
Salesforce Agentforce Commerce No 
Shopify No 
Telegram Yes 
WooCommerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

₦10,000/month
Free to start. Pay 1.5% per successful sale, or choose a ₦10,000 monthly plan or a ₦25,000 quarterly plan.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Extend

Founded

2019

Country

United States

Website

www.extend.com

Vendor Details

Company Name

DARPHIZ TECHNOLOGIES

Founded

2022

Country

Nigeria

Website

www.darphiz.com

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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