Deferit Reviews

Summary: Overall this is a life saving company if you need help with a bill payment. Very helpful customer service.

Positive: They are extremely helpful when you have a bill due but your funds are low. They process your bill quickly and if you need extra time to repay a payment, they let you extend your due date. Highly recommend.

Negative: There can be a Long wait on phone for customer service.

Summary: Wonderful service. Definitely will continue to use. My friend uses the device too. Very convenient.

Positive: This has helped me out so much being a single mom of twins. When I had to call and speak to customer service, they’re we so nice and friendly and helped me out! Definitely recommend.

Negative: Getting through to customer service was a bit of a wait.

Summary: My overall experience so far has been good! I would definitely recommend them to my family and friends. It definitely is helpful when you are in need of help with a bill.

Positive: I love the fact that it allows people who are in a bind to be able to get help with a bill. Everyone needs help sometimes and it's nice to know they have this option. I love that you can pay in 4 payments and can change the due date when necessary. I love that you have access to a live person to answer any questions etc… For the record I had the pleasure of talking to a very professional compassionate, understanding and courteous customer service rep named Shay. Shay also was very informative about Deferit and ensured I had understanding and clarity of my loan. The service fee is reasonable it’s just as much as Netflix or Hulu.

Negative: They only con is that for them to ask for a down payment after you apply for help with a bill because if the person had the money they would not ask for the loan realistically speaking LOL …I mean I understand that Deferit has to have some sort of security but for the person asking for the help they may not have it or they are giving what they may need to get by for the week. There are certain bills they don’t handle.

Summary: Decent-Seems like a good service overall. App is easy to navigate.Although the communication needs improvement, a support representative does eventually respond to inquiries and does help to get questions answered, issues resolved, rescheduling done, or payments updated.

Positive: Helped with bill, The option to upload more than one bill or several bills at a time is helpful if needed. The app is easy to navigate and seamless with how Deferit app users can upload bill(s).The FAQ's help when app user has inquiries.

Negative: Communication from Deferit was not as quick as I would've liked after bill was uploaded. Deferit payment did not post until after bill was actually due. The app did not offer an option to reschedule payments. Occasionally takes a while to get a response back from an inquiry made about a bill upload or scheduled payment. There is currently no customer service support phone number.

Summary: Satisfied customer. Definitely recommend.

Positive: I love the flexibility of this product when navigating budgeting and bill paying. The app helps make this product convenient to use.

Negative: I wish the subscription payments were less or broken out in flat rate increments per installments, add $4-$5 to each installment payment. Or maybe have the ability to amend the subscription due date. I’d also to see a monthly statement. For example what you send to the credit bureau.

Summary: Great app! I would definitely recommend to all my friends and keep using the app. The app definitely helps you stress less about bills.

Positive: I love the convenience of paying your bills into 4. It’s a great app to use when money is tight and helps you worry less about bills taking all your money.

Negative: I wish it gave you a higher amount you can use automatically, instead of sending an email to request one.

Summary: So far so good. I had it like 30 days so I haven't really seen everything this app can be yet. I'm sure in another 3 months I will have a better understanding of the app.

Positive: I like that it's an app where you can pay bills in installments that a life savor haven't had it for long so I don't know much about it yet. I do like that if the bill is over the limit that you have you can put extra money on it.

Negative: I don't like the second time when I did a bill it charged me a holding fee that I will get back. I wish it was more like afterpay a point system that you can see to earn higher money for bills and even over time a no down payment on bill under 400.

Summary: I am very satisfied with this service. It has helped me stay on top of bills that I can't afford to pay all at once.

Positive: This is a very helpful thing for me. Especially being a single mom if 4, full time worker. I like that I can split it into payments to make it more affordable.

Negative: You have to first pay 3 bills $50 and over before u can stay the installments.

Summary: Excellent but won’t be using this service anymore. Right now I don’t have the means for this device.

Positive: I like the fact that it comes in handy when you are in a bind. It does help to pay the bills just wish it would give you a little more.

Negative: The only thing I don’t like is that when you can’t pay they force you to pay and try to take the money back. Plus there shouldn’t be a subscription fee to use the service.

Summary: Great service. Very handy when you are short on cash to get bills covered. Easy process and quick payment to the company.

Positive: Quick and easy process. Great to keep up with bills if money is short. Quick payment option and quick payment.

Negative: Had to pay out if pocket to get started. Tough to pay if your behind at that time.

Summary: Overall I recommend this to anyone who wants all their bills in one plays and pay in 4. I appreciate the convenience to choose several form of payments.

Positive: Helps pay bills on time and same day. It is convenient to see your bills all in one place. Subscription fee is fairly priced.

Negative: Long customer service wait. Trouble adding rent payments.

Summary: The program is a good safety net but is not worth $15 a month. The fee should be lowered. I cannot speak on the customer service as I haven’t had to use it before but overall Deferit is a great service.

Positive: I like that I can pay my actual bills in 4 and that u have the cushion to help when my funds are in a jam.

Negative: That you have to have pdf versions of the bills, that the payments sometimes have to go it in paper check form versus being paid online, the $14.99 fee is expensive for a service I don’t use that often.

Summary: It definitely helps when in a bind. I would recommend if you need to get help at the last minute due to not getting paid or missing hours in paycheck

Positive: I like that it is quick and easy. Step by step instructions on how to do the process. It helped me at the last moment to prevent cancellation.

Negative: Wish we can break it down with more various options of repayment. It makes you pay a larger down payment. Wish we can do more than one at time.

Summary: Overall: Good to have! Helps breaks payments up.
$15 monthly service fee regardless of how much you use the services.

Positive: This app has been a lifesaver when I needed it most! I have used it for many years with no major issues to report.

Negative: *The high monthly fee!! It’s unreasonable for the service received. The fee goes up often.
*There is no way to reach customer service by phone. You have to send an email and wait to get help. I think that’s a big downfall that needs to be corrected.

Summary: Overall the experience with the deferit app has been positive, there has been some kinks but overall positive.

Positive: Helpful for getting bigger bills paid especially when money might be tight during the month for one reason or another.

Negative: Sometimes bills take a bit to be paid and customer service is a little slow responding