Alternatives to configure8

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

Cortex Internal Developer Portal allows engineering organizations to easily gain visibility into services and deliver high-quality software. Scorecards allow teams to focus on what is most important to them, such as service quality, production ready standards, and migrations. Cortex's Service Catalog integrates with popular engineering tools to give teams an easy way of understanding everything about their architecture. Teams help organizations improve service quality while fostering a sense ownership and pride. Scaffolder allows developers to scaffold a new service using templates created by your team in less than five minute.

Whether you already have a platform team or are just at the beginning of your internal platform development, Cycloid is designed to complete your internal solution with high-quality building blocks focused on specific DevOps and hybrid cloud best practices. Self-service portal, cloud governance, RBAC, CI/CD pipelines, built-in FinOps, and GreenOps are all modules that you can pick and choose to complement your internal solution or begin your digital transformation. Like a piece of a puzzle, Git-based and lock-free Cycloid can fit into your organizational strategy and solve the burning issues at hand. We can be a pillar for your organizational transformation by empowering and upskilling your existing teams, as well as improving DevX, the developer experience. How? We offer an engineering platform dedicated to DevOps and hybrid cloud adoption, allowing you to optimize how DevOps and end-users use technologies and clouds while working in alignment on common projects.

Jellyfish, the top Engineering Management Platform, provides complete visibility into engineering organizations, their work, and their operations. Jellyfish analyzes engineering signals from Git, Jira, and contextual business data such as roadmapping, incident response, calendar, and collaboration tool. This allows engineering leaders to align engineering decisions and business initiatives, and deliver the right software on time and efficiently. Jellyfish allows engineering leaders to focus their teams on the most important things for the business, driving strategic decision-making and delivering results.

Faros AI combines all your operational data from multiple sources and enhances them with machine learning signals. The Faros AI Engineering Operations Platform allows you to harness this data so you can accelerate productivity, and better manager your engineering operations. With Faros AI, engineering leaders can scale their operations in a more data-informed way — using data to identify bottlenecks, measure progress towards organizational goals, better support teams with the right resources, and accurately assess the impact of interventions over time. DORA Metrics come standard in Faros AI, and the platform is extensible to allow organizations to build their own custom dashboards and metrics so they can get deep insights into their engineering operations and take intelligent action in a data-driven manner. Leading organizations including Box, Coursera, GoFundMe, Astronomer, Salesforce, etc. trust Faros AI as their engops platform of choice.

At Massdriver, we believe in prevention, not permission. Our self-service platform lets ops teams encode their expertise and your organization’s non-negotiables into pre-approved infrastructure modules—using familiar IaC tools like Terraform, Helm, or OpenTofu. Each module embeds policy, security, and cost controls, transforming raw configuration into functional software assets that streamline multi-cloud deployments across AWS, Azure, GCP, and Kubernetes. By centralizing provisioning, secrets management, and RBAC, Massdriver cuts overhead for ops teams while empowering developers to visualize and deploy resources without bottlenecks. Built-in monitoring, alerting, and metrics retention reduce downtime and expedite incident resolution, driving ROI through proactive issue detection and optimized spend. No more juggling brittle pipelines—ephemeral CI/CD automatically spins up based on the tooling in each module. Scale faster and safer with unlimited projects and cloud accounts while ensuring compliance at every step. Massdriver—fast by default, safe by design.

Port is a platform that allows you to build no-code, holistic, internal developer portals. Port's software catalog includes microservices, custom assets, and can be used with any data model. It also supports in-context maturity scorecards. Portals allow developers to automate workflows and self-service actions.

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

OpsLevel is the most flexible Internal Developer Portal, helping teams streamline service ownership, automate catalog maintenance, and drive engineering excellence. With AI-powered insights, automation, and self-service workflows, OpsLevel eliminates bottlenecks—so developers can focus on building, not bureaucracy. Unlike fragmented spreadsheets or homegrown solutions, OpsLevel brings clarity to complex architectures, ensuring teams can enforce best practices, reduce incidents, and accelerate deployments. From onboarding to security, OpsLevel makes software delivery faster, more reliable, and more scalable.

Utilize Atlassian's Developer Experience Platform to organize everything, enhance software health, and maintain seamless workflows. Monitor all your systems and services, elevate your software health and engineering standards, and foster a superior developer experience with Compass. Measure software health indicators, leverage security and health scorecards, and enable teams to refine their development experience. Avoid the frustration of searching during incidents by quickly pinpointing service ownership along with essential information such as recent changes, dependencies, and errors. Efficiently track DORA, SPACE, and DevEx metrics across various teams and services to uncover bottlenecks and enhance your Developer Experience. Steer clear of confusion amidst repositories, channels, or documentation; whether you're on-call or developing a new service, minimize the time spent searching by having all necessary information consolidated in one catalog. This streamlined approach ensures that developers can focus on their core tasks, driving productivity and innovation within teams.

Tempest enables teams to ship high-quality code more quickly by offering an out-of-the-box developer self-service platform that eliminates lengthy setup times. It equips developers with the tools they need to independently build, deploy, and manage applications, all while ensuring security and compliance through built-in guardrails. By combining a comprehensive service catalog, software ownership insights, and seamless automation, Tempest helps organizations streamline workflows, enhance developer efficiency, and achieve faster delivery, maximizing the impact of their engineering efforts.

Fueled by a unified software catalog, Backstage brings coherence to your infrastructure, allowing product teams to deliver high-quality code swiftly while maintaining their independence. At Spotify, we have long championed the benefits of agile and self-sufficient development teams. However, our experiences have shown us that rapid growth can lead to a disjointed and intricate software landscape, which ultimately hampers efficiency. To combat this, Backstage centralizes services and standardizes tools, optimizing the development process from start to finish. Rather than limiting autonomy, this standardization empowers engineers by alleviating the burdens of infrastructure intricacies, thus enhancing their productivity and focus on innovation. With Backstage, teams can navigate the challenges of complexity while still thriving in their independent workflows.

Each module can be used independently or together to create a powerful unified pipeline that spans CI, CD and Feature Flags. Every Harness module is powered by AI/ML. {Our algorithms verify deployments, identify test optimization opportunities, make cloud cost optimization recommendations, restore state on rollback, assist with complex deployment patterns, detect cloud cost anomalies, and trigger a bunch of other activities.|Our algorithms are responsible for verifying deployments, identifying test optimization opportunities, making cloud cost optimization recommendations and restoring state on rollback. They also assist with complex deployment patterns, detecting cloud cost anomalies, as well as triggering a variety of other activities.} It is not fun to sit and stare at dashboards and logs after a deployment. Let us do all the boring work. {Harness analyzes the logs, metrics, and traces from your observability solution and automatically determines the health of every deployment.|Harness analyzes logs, metrics, traces, and other data from your observability system and determines the health and condition of each deployment.} {When a bad deployment is detected, Harness can automatically rollback to the last good version.|Ha

Mogenius offers an all-in-one platform that integrates visibility, observability, and automation for effective Kubernetes management. By connecting and visualizing your Kubernetes clusters and workloads, it ensures that the entire team has access to crucial insights. You can easily pinpoint misconfigurations within your workloads and take corrective measures directly through the mogenius interface. The platform streamlines Kubernetes operations with features like service catalogs, enabling developer self-service, and creating ephemeral environments. This self-service capability simplifies the deployment process for developers, allowing them to work more efficiently. Additionally, mogenius helps optimize resource allocation and prevents configuration drift through the use of standardized, automated workflows. By eliminating redundant tasks and promoting the reuse of resources with service catalogs, your team can enhance productivity. Gain complete visibility into your Kubernetes infrastructure and deploy a cloud-agnostic Kubernetes operator for a holistic view of your clusters and workloads. Furthermore, developers can quickly establish local and ephemeral testing environments that replicate the production setup in just a few clicks, ensuring a seamless development experience. Ultimately, mogenius empowers teams to manage their Kubernetes environments with greater ease and efficiency.

Platform engineering is revolutionizing how engineering organizations build and run their cloud-native setups. Humanitec is leading this revolution, providing enteprises with the fastest and most reliable way to build Internal Developer Platforms (IDPs). Humanitec is the leader in the platform engineering space. Named a 2022 Gartner® Cool Vendor, we drive developer productivity by radically simplifying how teams deliver software at scale. Our core product, the Humanitec Platform Orchestrator, is used by mid and large-size engineering organizations, from 100+ developer scale-ups all the way to Fortune 100s. Our OSS workload specification Score lets developers describe their workloads and dependencies as code. The Platform Orchestrator dynamically generates app and infra configurations with every new deployment, driving standardization across the entire software delivery lifecycle. This means no more ticket ops or waiting times for developers, resulting in 4x higher deployment frequency and 30% faster time to market. As a SaaS provider, Humanitec takes information security very seriously. We’re ISO 27001 certified and constantly strive to protect data while adhering to the industry’s best security practices.

Mia-Platform is the Platform Builder for cloud-native at scale. The platform allows organizations to quickly build and ship high-quality software by streamlining the Developer Experience thanks to an Internal Developer Platform for self-serving developers. Don’t waste time setting up your platform, just push the code!

Managed control planes empower platform teams to confidently manage and scale tens of thousands of resources. They provide unified oversight across various cloud service providers and cloud-native tools. By consolidating all cloud infrastructure into a single interface, organizations can streamline their operations, regardless of the cloud environment or tools in use. Upbound Spaces facilitates the implementation of managed control planes within an organization’s own infrastructure, ensuring compliance and safeguarding data privacy. Upbound is revolutionizing cloud computing by making control planes accessible to all. By utilizing custom APIs, cloud engineers can overcome challenges like configuration drift, an abundance of workspaces, and the frustration of developers. Ultimately, Upbound equips platform engineers with centralized governance, control, and stability while granting developers the autonomy of self-service, enhancing overall productivity and collaboration. This innovative approach not only simplifies management but also fosters a more efficient cloud ecosystem.

Assembly sharpens your entire development perspective, ensuring you begin each day with a clear vision. This innovative platform is set to transform software development by merging understanding, planning, coding, reviewing, and documentation into an integrated framework. Acting as the central hub for development teams, Factory provides customized dashboards that showcase pertinent tasks and optimize workflows, guaranteeing both clarity and productivity from the outset of each day. It supports collaborative design and strategic planning, enabling teams to efficiently create architectures, articulate requirements, and devise technical roadmaps. Furthermore, the codebase Q&A functionality enhances onboarding and knowledge transfer by preserving context and decision-making processes, making it easier to grasp intricate systems. In addition, Factory's AI-enhanced code review mechanism thoroughly analyzes codebases, pinpointing nuanced problems and facilitating effective implementation of feedback for continuous improvement. This comprehensive approach not only elevates individual productivity but also fosters a culture of collaboration and innovation within development teams.

Simplified, scalable, and requiring no ongoing maintenance. It incorporates security, scorecards, and customization inherently. Roadie introduces no-code management solutions for Backstage. With an active community of contributors, fresh Backstage plugins and features are frequently emerging. Roadie encompasses all of these innovations while addressing challenges such as GitHub rate limits effectively. Roadie facilitates the integration of plugins and systems via an intuitive UI that also allows you to control access and permissions. Additionally, it offers sophisticated debugging tools to assist in resolving any unforeseen issues that may arise. For your Developer Portal to thrive, it must align with your developers' workflows. Roadie empowers you to incorporate your own Backstage plugins, enabling seamless integration of internal systems into your Developer Portal. Moreover, Roadie allows you to customize your API documentation renderer, ensuring that your documentation is displayed precisely as desired within Backstage, enhancing the overall user experience. This flexibility guarantees that your platform is not only functional but also user-friendly and tailored to specific needs.

Introducing a comprehensive engineering management platform that encompasses metrics, AI-driven insights, developer feedback, and automation tools. Utilize essential metrics such as DORA, cycle time, and flow to assess velocity, quality, productivity, and various other elements. Seamlessly integrate all components of your technology stack with connections to platforms like GitHub, Jira, CI/CD, and PagerDuty, among others. Effortlessly create tailored metrics using our intuitive metric builder interface and configure dashboards that align with the specific needs of your engineering organization. Identify critical areas needing attention, including bottlenecks, best practices, and team-related challenges. Receive detailed reports that highlight significant metrics and insights relevant to your teams. Customize reports to ensure you remain updated on your team’s advancements and key priorities. Gain a clear understanding of how your team's time is allocated, whether it’s focused on new features, knowledge transfer and learning operations (KTLO), or unexpected tasks. Additionally, assess the engineering costs associated with delivering key initiatives and client projects, enabling informed decision-making for future endeavors.

Gravity Cloud is an Internal Developer Platform which enables engineering teams run and manage cloud on a large scale. The IDP is a feature-rich IDP that provides complete control and visibility over Kubernetes and Databases. It also supports RBAC, CI/CD, CI/CD, and many other features. Gravity provides complete visibility of costs for any cloud-based action. IDP is a key part of the lifecycle of an engineering team. It increases productivity and reduces the total cost of ownership for non-core development work. Gravity's IDP is designed to maximize your software lifecycles.

A dynamic software catalog that thoroughly maps your entire software landscape, consolidates your engineering stack, and facilitates the training of a personalized AI assistant. It streamlines complicated DevOps inquiries, eliminating the need to spend countless hours sifting through various tools or depending on informal knowledge. Rely's integrations compile data from diverse sources such as Kubernetes, Terraform, CI/CD pipelines, environments, services, and interdependencies. This collected information is then organized within the software catalog, ensuring it is readily available and contextualized. Furthermore, it centralizes real-time information concerning ownership, documentation, deployments, on-call schedules, service level objectives (SLOs), and operational maturity, guaranteeing that all data remains current. By having a dedicated team to establish the data model for the software catalog, all engineering teams can effectively comprehend and articulate the assets within their software ecosystem. Our platform also features a pre-built data model derived from extensive research, which can be customized to meet the specific requirements of various organizations, thereby enhancing overall operational efficiency. Ultimately, this leads to a more cohesive understanding of the software environment across teams.

Richdesk offers a comprehensive software solution for help desk and asset management. It enables efficient prioritization and assignment of tickets to the appropriate agents while streamlining ticket queues, allowing for the documentation of resolutions that promote knowledge sharing and enhance service quality. The platform empowers both staff and customers to find solutions independently through a guided workflow, online knowledge base, service catalog, and real-time resolution updates. Simplifying routine help desk operations, it automates tasks such as ticket triage, assignment of agents, team notifications, SLA alerts, as well as the use of ticket templates and canned responses. Users can upload, monitor, and manage various asset categories by using customizable configuration item styles, along with maintaining service history. The software also provides agents, teams, and customers with insightful statistics, allows for one-click exports from ticket queues and asset lists, and features an integrated dashboard with a report generator. With all essential service management capabilities consolidated in one platform, Richdesk also includes self-service portals designed to minimize repetitive inquiries. Moreover, its fully-integrated asset management system ensures seamless tracking and organization.

Introducing Hiphops, the innovative DevOps control plane designed to simplify the creation of tailored internal tools while minimizing maintenance load, reducing boilerplate efforts, and preventing team burnout. It empowers contemporary tech teams to excel at an enterprise level effortlessly. With Hiphops, you can configure CRON jobs in a single line and let your workflows operate autonomously. The platform allows you to utilize and combine your usual tools in previously unimaginable ways, making it accessible for even the least technical members of your team to engage with and activate workflows. You can develop and test your flows locally, eliminating the tedious cycle of fixing, pushing, waiting, and repeating. Hiphops offers a straightforward, declarative syntax for building flows that can be enhanced with custom code when needed. You can choose to self-host on your own infrastructure or deploy swiftly through the Hiphops cloud. This solution not only enables the creation of personalized internal tools without the added maintenance burden but also cuts down on time spent dealing with boilerplate tasks. Hiphops provides teams with an integrated platform equipped with all necessary components to automate processes, seamlessly connect with existing tools, and ensure smooth operation across the board. Ultimately, Hiphops stands as a crucial asset for any organization looking to streamline their operations and enhance productivity.

Planview Viz, previously known as Tasktop Viz, serves as an analytics platform for value stream management that aims to enhance organizational efficiency and speed up the time taken to bring products to market by shedding light on software delivery workflows. Its sophisticated capabilities allow for the identification of bottlenecks, management of dependencies, and measurement of value streams, empowering IT, business, and transformation leaders to refine their workflows, boost predictability, and align technological initiatives with business goals. Furthermore, by providing actionable insights into development processes, Planview Viz assists organizations in streamlining their operations and fostering improved collaboration between business and technology teams, ultimately leading to a greater return on investment for transformation projects. In this way, it not only aids in achieving operational excellence but also positions organizations to respond more effectively to market demands.

Logilica provides software engineering intelligence platform for modern development teams that need to move fast. Logilica provides end-to-end visibility across the software lifecycle to improve engineering effectiveness and deliver predictably. Engineering leaders love Logilica's out-of-the box insights coupled with their embedded analytics for custom metrics and reporting.

Eliminate the obstacles in your workflow that are hindering efficiency and get your project on track. To discern reality from misconceptions, keep a close eye on cycle times and gauge your advancement. Pinpoint the quick wins; consider what straightforward adjustments could enhance your workflow. Assess where bottlenecks are occurring and prepare for potential risks. Be vigilant about those Hot Fix Pull Requests that may skip the review stage, as they could introduce unforeseen complexities. Our platform is user-friendly and adaptable, with all metrics tailored to fit the unique dynamics of your team and processes. Cultivating high-performing teams relies on fostering a data-driven environment and embracing continuous improvement (CI) through collaborative metrics that highlight team capabilities beyond mere job titles. A data-centric culture not only boosts team retention and satisfaction but also drives overall success. Promote teamwork, uncover knowledge silos, and identify when your team functions at its best. Additionally, prioritize investing in your team's education and growth by addressing their skill gaps and aligning with their interests for a more engaged workforce. This commitment to development will ultimately lead to sustained improvement and innovation.

Hatica provides actionable analytics and workflows that empower engineering teams to be their best. Combine git, project and collaboration data to gain insights into dev workflows that will help your engineering teams do their best work. Track Pull requests metrics from open through deployment, along with code-review metrics, to identify bottlenecks or opportunities for improvement. Metrics such as deployment frequency, MTTR and change failure rate can be used to measure DevOps performance. A centralized dashboard that displays aggregated activity and metrics from git, project management and CI/CD tools, which act as a proxy for progress and performance, allows you to view the data. You can gain insight into the allocation of effort by engineering teams to align them with business goals. Hatica consolidates all work activity and progress in a central dashboard, giving visibility into where your teams are working and what they are facing.

iSupport is available in two editions: Incident Management and Service Desk. Both editions include traditional help desk features such as workflow automation, asset tracking, multiple communication channels, asset tracking, and end-user self-service. Both editions allow you to modify specific forms, routing methods and business rules. The Service Desk Edition adds all the features of Incident Management Edition, plus Configuration Management Database functionality and Problem, Change, Service Catalog functionality. It also includes fully accessible Application Interface functionality to integrate with third-party tools. To see a complete list of features, click on one of these editions or to compare editions to find the one that suits you best.

Enhance your project's visibility, remove obstacles, and accelerate delivery timelines. By integrating data from your Git repositories alongside project management tools, we produce straightforward reports filled with actionable insights and metrics. Identify and address bottlenecks within your teams promptly to prevent delays in delivery. Analyze key factors such as merge request cycle times, high-risk merge requests, and periods of team inactivity. Monitor improvements in processes to ensure that your modifications are effective, eliminating the need for guesswork. Create a truly agile engineering environment by effortlessly pinpointing overworked or impeded developers and providing them with the necessary support. Enjoy the benefits of a business intelligence tool without the hassle of defining and calculating metrics. Additionally, design personalized dashboards that highlight the metrics and visualizations most relevant to your needs. Shift your focus toward enhancing team and project outcomes rather than solely managing developer productivity. Leverage research-backed DORA Metrics to gain insights into the speed and reliability of your projects, ensuring continuous improvement. Ultimately, this approach fosters a more engaged and efficient development team.

Uffizzi empowers teams to create internal developer platforms in a matter of minutes rather than months, offering ready-to-use Kubernetes multi-tenancy, cluster virtualization, and adaptable templating options. This solution allows you to streamline your workflows while ensuring that every developer has access to self-service, temporary environments suitable for development, testing, pull requests, staging, and additional use cases. Whether you choose to utilize your own infrastructure or ours, Uffizzi seamlessly integrates into your existing setup for a smooth experience. With Uffizzi, teams can enhance collaboration and efficiency across development processes.

IncidentMonitor™ stands out as a sophisticated and adaptable IT Service Management (ITSM) solution. Originating from our Canadian headquarters, it has been developed, launched, and maintained since 1999 by Monitor 24-7 Inc., resulting in a robust user community across North America and Europe. The platform comes equipped with essential functionalities, features, and best practice templates that encompass ten ITIL processes, human resources processes, customer feedback surveys, and more, all readily available for immediate use. Beyond its role as an application for IT and ITIL support, IncidentMonitor™ serves as a comprehensive Service Management framework, featuring an integrated Workflow Engine, a Self Service Portal, and a Service Catalog Designer. The absence of a modular approach empowers organizations to broaden their service delivery capabilities beyond just the Service Desk, effectively enhancing operations across various departments. As a result, IncidentMonitor™ not only streamlines IT processes but also fosters a culture of efficient service management throughout the entire organization.

OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.

Experience user-friendly self-service options, automated service management, and seamlessly integrated service desk features that adhere to industry best practices. The complexity of managing multi-vendor and multicloud environments continues to rise. IBM Control Desk delivers the essential IT service management (ITSM) needed to streamline the support for both users and infrastructure. By utilizing self-service and automated management, it effectively lowers costs while enhancing user satisfaction through its integrated service desk capabilities based on best practices. Users can make selections from the Service Catalog and Enterprise App Store, allowing them to deploy approved software and access services directly to their devices without needing assistance from IT personnel. Additionally, IT professionals can take advantage of process automation grounded in best practices, collaborative knowledge and problem management, and maintain visibility over assets, configurations, and changes. This enables the management of IT services and operations in alignment with overarching business goals and commitments, ultimately fostering a more efficient and responsive IT environment.

Introducing the innovative era of performance analytics designed to enhance and monitor development projects and teams. Gitential examines your coding practices, pull requests, and reviews, allowing you to maximize the potential of your development team. Our mission is to empower software developers to achieve greater outcomes. By evaluating and enhancing development productivity through objective metrics and practical insights, you can support your business decisions with data in any situation, whether it’s sprint planning, daily standups, or quarterly management reviews. Gitential provides automated analytics for software development, enabling teams to assess, analyze, and boost their productivity based on actionable insights. When you place the right individuals in a supportive environment, they can accomplish extraordinary feats—like journeying to the moon and returning. This principle drives technological advancement and paves the way for a brighter future for all. Embrace the power of data-driven decision-making to unlock unprecedented potential within your teams.

OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules.

Pluralsight Flow helps engineering teams to improve software delivery by providing actionable insights from their code repositories and agile tools. Engineering teams can increase their team's product delivery speed by identifying and removing developer friction and building healthy software development patterns. Flow provides engineering teams more understanding into their team’s workflow patterns which then enables them to identify bottlenecks, compare trends and help their team to build better. Flow helps teams to improve their developer experience while also improve the quality and speed of their delivery speed.

GitLab is a complete DevOps platform. GitLab gives you a complete CI/CD toolchain right out of the box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered in one application. It fundamentally changes the way Security, Development, and Ops teams collaborate. GitLab reduces development time and costs, reduces application vulnerabilities, and speeds up software delivery. It also increases developer productivity. Source code management allows for collaboration, sharing, and coordination across the entire software development team. To accelerate software delivery, track and merge branches, audit changes, and enable concurrent work. Code can be reviewed, discussed, shared knowledge, and identified defects among distributed teams through asynchronous review. Automate, track, and report code reviews.

Elevate your team's efficiency with valuable insights that enhance productivity and foster high-quality development. Teambit serves as a SEI platform that offers comprehensive visibility into team performance, enabling every member, from executives to developers, to make informed, data-driven choices. It allows for seamless integration with your current tools, consolidating all necessary information in a single location. By tracking crucial metrics such as DORA, you can identify bottlenecks and pinpoint areas that require enhancement. This platform ensures that leaders, developers, and product managers share a unified view, facilitating alignment towards common objectives. Teambit is tailored to your team's distinct workflows, promoting productivity while preserving your existing processes. Additionally, it aggregates data from all your development tools to deliver actionable insights within a centralized hub. Designed for ease of implementation, Teambit also incorporates historical data, providing your team with a comprehensive overview right from the start. With its user-friendly interface and powerful analytics, Teambit not only enhances collaboration but also empowers your team to achieve their goals more effectively.

Velocity provides detailed, contextual analytics that enable engineering leaders to help their team members, resolve team roadblocks and streamline engineering processes. Engineering leaders can get actionable metrics. Velocity transforms data from commits to pull requests into the insights that you need to make lasting improvements in your team's productivity. Quality: Automated code reviews for test coverage, maintainability, and more so you can save time and merge with confidence. Automated code review comments for pull requests. Our 10-point technical debt assessment gives you real-time feedback so that you can focus on the important things in your code review discussions. You can get perfect coverage every time. Check coverage line-by-line within diffs. Never merge code again without passing sufficient tests. You can quickly identify files that are frequently modified and have poor coverage or maintainability issues. Each day, track your progress towards measurable goals.

Oobeya is an engineering intelligence platform that helps software development teams accelerate their value delivery performance. Oobeya works with code repositories, issue tracking, testing, application performance monitoring (APM), and incident management tools to measure engineering metrics, like cycle time, lead time, sprint planning accuracy, pull request metrics, and value stream metrics (VSM), and DevOps DORA metrics. Engineering Leaders can access real-time data and insights about individuals, teams, and systems to make them more confident in taking action on product development and engineering processes.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Service.Direct is a flexible Service Management system that is available as a SaaS. It is compatible with ITIL for ITSM, but can also be used in other domains. This SaaS solution supports all service management processes. Service contracts (SLAs) are the driving force of the web application. They determine who, what, and how quickly issues should be addressed. The configurable workflow engine is the heart of the system and handles incidents, service requests, changes, and problems. The system handles incident classification, team assignment, and response/fix time. Customers can access the solution via a self service portal. This allows end users to control their own data and ensures better quality inbound tickets. Service.Direct was developed by the Dutch MSP Acknowledge Benelux B.V. This system is a safe and solid choice for organizations looking to improve service management.

KIX Service Software is the creator and distributor of KIX, a top-tier open source service management platform. With over 400 clients spanning multiple sectors, KIX is utilized for both IT service management and customer support needs. The software can be deployed either on-premises or in the cloud. Alongside its robust and customizable core features—including a ticketing system, asset management, self-service portal, knowledge base, reporting tools, and dashboards—KIX provides numerous options for extensions. This enables the integration of advanced functionalities such as professional field service management, maintenance oversight, automated device tracking, 15 ITIL® 4 practices, time tracking, and more. Our team assists clients in assessing their operational workflows, implementing the software, and creating tailored extensions to fit their requirements. Additionally, we offer extensive support services and a specialized training program to enhance user experience. We also take an active role in significant industry organizations, such as the Open Source Business Alliance, BITKOM, and itsmf, to foster collaboration and innovation in service management. Through these initiatives, we aim to continually improve our offerings and stay at the forefront of the industry.

Machine learning-based ITSM software that meets all your IT service management and service desk needs. You can increase employee productivity and IT productivity by creating services and fulfilling them. Also, you can resolve issues faster using embedded machine learning and automated. Reduce customizations, reduce the amount of resources needed to update and manage your service desk - on-prem or in cloud - and drive down TCO. Employee satisfaction is key to allowing them to return to work quickly and easily. Automated services that deliver measurable and rapid results for users and improve business processes. You can keep track of assets throughout their entire lifecycle for no additional cost. SMAX's modern user interface will allow you to optimize your IT investments and ensure compliance.

Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies.

ServiceWise, developed by TechExcel, is a robust IT service management (ITSM) software solution that operates in the cloud, providing a secure platform that adheres to ITIL workflow standards and optimizes processes for companies of varying sizes. This versatile and adaptable software suite is designed for help desk and IT service management, boasting an array of advanced features such as intelligent ticketing, task and event management, customizable forms and surveys, efficient workflows, self-service options, service level agreements (SLAs) and escalation processes, as well as comprehensive reporting and analytics capabilities. With its extensive functionalities, ServiceWise empowers organizations to enhance their IT service delivery and improve overall operational efficiency.

Nilex Enterprise® is a comprehensive and adaptable suite of systems designed specifically for organizations and enterprises that require robust service management solutions. As an all-inclusive platform, Nilex Enterprise facilitates comprehensive management of ticket handling, asset oversight, knowledge resources, and efficient approval workflows within the service catalog, ensuring complete control over the ordering process, including invoicing and billing. Furthermore, this solution allows users to monitor and evaluate time spent on maintenance and ticket-related tasks. By providing a full software ecosystem, Nilex Enterprise incorporates all essential features necessary for effective operations in medium to large organizations, streamlining the resolution of complex needs without the necessity for additional software tools. Overall, Nilex Enterprise empowers businesses to optimize their service management capabilities efficiently.

BOSSDesk offers a comprehensive ITIL-aligned Service Desk/Help Desk and IT Asset Management solution that can be utilized either in the Cloud or On-Premise. It is designed to deliver a highly productive and efficient remote work environment, featuring an award-winning user-friendly interface alongside a robust Service Catalog. Customers have consistently rated BOSSDesk highly for its cost-effective ITSM solution, which is complemented by an extensive array of features and outstanding customer support. This combination of attributes makes BOSSDesk a top choice for organizations looking to enhance their IT service management capabilities.