KIX Description

KIX Service Software is a company that develops and distributes KIX, a leading open-source service management software. More than 400 companies from different industries use KIX to manage IT services or provide customer service.

KIX can be deployed on-premises or in the cloud. KIX offers a wide range of customisable and extensive basic functions, including asset management, self service portal, knowledge and FAQ databases, reporting, dashboards and more. KIX has a variety of extensions. KIX can be used to implement professional field service management and maintenance management, automated inventory of devices, 15 ITIL®, 4 practices, time tracking, and many other features.

We assist our customers with the analysis of their processes, software implementation and individual extensions. Our offer is completed by comprehensive support services and a certified training program. We are also active in important industry associations, such as the Open Source Business Alliance (OSBA), BITKOM, and itsmf.

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Pricing

Pricing Starts At:
$33 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
KIX Service Software
Year Founded:
2006
Headquarters:
Germany
Website:
www.kixdesk.com

Media

KIX Screenshot 1
KIX Screenshot 1
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

KIX Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

KIX User Reviews

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