Zendesk Guide Integrations

Get quality translations for your app, website, game, supporting documentation, and on. Invite your own translation team or work with professional translation agencies within Crowdin. Features that ensure quality translations and speed up the process • Glossary – create a list of terms to get consistent translations • Translation Memory (TM) – no need to translate identical strings • Screenshots – tag source strings to get context-relevant translations • Integrations – set up integration with GitHub, Google Play, API, CLI, Android Studio, and on • QA checks – make sure that all the translations have the same meaning and functions as the source strings • In-Context – proofreading within the actual web application • Machine Translations (MT) – pre-translate via translation engine • Reports – get insights, plan and manage the project Crowdin supports more than 30 file formats for mobile, software, documents, subtitles, graphics and assets: .xml, .strings, .json, .html, .xliff, .csv, .php, .resx, .yaml, .xml, .strings and on.

Based on your interests, history, and role, you will receive personalized and recommended results. QuaerisAI provides near-real-time data access for all data. QuaerisAI enhances your data and document workload with AI. To increase knowledge sharing and track performance, teams can share insights and pinboards. Our advanced AI engine transforms your inquiry to a database-ready language within micro-seconds. Data is nothing without context, just like life. Our cognitive AI engine interprets search terms, interests, roles, and past history to provide ranks results that allow further exploration. You can easily add filters to search results to dig into the details and explore relevant questions.

Campaign Monitor is a powerful email marketing platform and automation platform that can turn customers into loyal fans. It offers the tools necessary to drive real business results. Campaign Monitor makes it easy to create email campaigns that convert. Simply use Campaign Monitor's drag-and-drop email builder and choose from hundreds of beautiful and professionally-designed templates. The platform comes with many tools to create personalized customer journeys, create smart segments, and build one-to-one relationships.

Lokalise (Translation Management System) is a tool that allows teams to automate, manage, and effectively translate content. It was created as an alternative to expensive and outdated tools, with a clear focus removing the hassle of localization. Lokalise allows you to manage software translations for any type of software, such as mobile apps (iOS and Android), websites or digital content. Lokalise allows you to: - Translate your localization files. - Manage all of your software localization projects from one place. - Add contextual information (screenshots), to translations. You can see in real time how the translations will look in your web browser or mobile app. Lokalise translators can provide professional translations or you can use machine translation.

Zendesk Explore offers analytics to help businesses measure and improve their customer experience. Data is key to creating the best customer experience. Zendesk Explore gives you instant access to customer analytics that matter, and the deeper understanding of your business and customers that it brings. Customer support can be done via email, chat, or social media. It is important to have an analytics tool that can keep up with customer needs. Explore integrates data from all channels so you can track how customers interact with your brand. Explore includes best-practice dashboards and analysis so that teams of all sizes can track their progress towards success. You can analyze your team's performance, assess operational metrics, and gain a better understanding about your customers. No matter what your goal is, Explore has a dashboard that can help you get there.

Automate your workflows by connecting your apps. Automate your life with ease. Zapier automatically moves information between your web apps so you can concentrate on your most important work. Just a few clicks will connect your web apps so they can share data. Zaps are workflows that allow you to share information between your apps. No code required to speed up processes and get more done. Discover how Zapier makes automation easy for everyone. Keep using the tools that work best for you. Zapier connects more web applications than anyone else, and we add new options each week. We integrate with apps like Facebook Lead Ads and Quickbooks, Quickbooks, Google Sheets and Google Docs. Our editor is designed for DIY automation. Zaps can be set up without the assistance of developers. Zapier's built in apps allow you to create powerful workflows, without having to use separate services. Zapier Agents transform the way businesses manage daily operations by automating routine tasks using AI-powered teammates. In minutes, users can build agents that perform actions across 7,000+ apps, such as qualifying leads, automating customer service responses, personalizing outreach emails, and more.

One platform, infinite ways for you to connect with your customers and employees. Any app can be made authable. Okta can help you create secure and delightful experiences quickly. Okta's Customer ID products can be combined to create the stack you need. This will provide security, scalability and reliability. Protect and empower your employees, contractors, partners. Okta's workforce identification solutions will protect your employees no matter where they are. You will have the tools you need to automate cloud journeys and support hybrid environments. Okta is trusted by companies around the globe to protect their workforce identities.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

Zendesk Sell (formerly Base) is a next-generation CRM software that accelerates sales for modern sales teams. Zendesk Sell allows small business, mid-market, and enterprise sales teams to improve their productivity, visibility, and process efficiency. Zendesk Sell features an intuitive user interface that allows teams to access, analyze and collaborate on relevant data. It also prioritizes leads and opportunities and drives sales actions with data. You can make calls, send emails, schedule meetings, view deal history, and even log everything manually from one place. Sell allows you to close deals from anywhere. It gives you the power and flexibility of a desktop sales tool, even when you're not physically there. Zendesk Sell is simpler than legacy sales management tools and easier to use.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Mailchimp is a widely-used marketing automation platform that houses over 11 million users worldwide. Through the platform's AI-powered insights and content creation tools, businesses can personalize every email and SMS to cater to each customer. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses stay connected with their customers while promoting repeat business and brand loyalty - all while integrating with users' existing workflows. Some of the notable organizations turning to Mailchimp for assistance in driving revenue through email marketing include TEDTalks, Shutterstock, Boston Market, and Nikon India. What sets this platform apart lies in its user-friendly interface and accessibility for both tech-savvy individuals and those who are not so familiar with technology. Since 2001, Mailchimp has grown significantly to become a prominent global marketing automation platform with offices situated in Atlanta, Brooklyn, Oakland, Vancouver, London, Seattle and Santa Monica. The platform prides itself on delivering an impeccable and personalized user experience. Mailchimp was recently acquired by Intuit Inc. (Nasdaq: INTU), a widely recognized global financial technology platform. Since the acquis

You can add messaging to your website, mobile app, or social channels, so customers can reach out instantly. Customers expect excellent service on all channels. Messaging allows you to stay connected with your customers through personalized and engaging interactions. Zendesk lets you send messages straight out of the box, or customize it to your specifications. Customers will never have to repeat themselves. Customers can do more by themselves with bots and integrations. Agents can only jump in when it is necessary. Rich, interactive conversations can be created using customer data. Answer Bot offers two ways for customers to get help even if agents aren’t available. It doesn't require any coding and can be customized in any way you like. You can add messaging and live chat to any website or mobile app. This will allow you to leverage customer presence on social media channels such as WhatsApp and Facebook to provide instant support without repeating.

Live chat software for the best customer interactions You can instantly reach your customers via web, mobile, or social chat and messaging. Businesses should be available wherever their customers are, especially when they need assistance. Customers have turned to live chat and messaging to request services in the last year. Live chat allows you to reach customers wherever they are most comfortable. Customers who feel more at ease are more likely to purchase more and stay loyal. However, live chat is more than just about customer preferences.

Connect with customers using a Zendesk ticketing system that integrates a call center solution. Even in the age of social media and email, a phone conversation can be a powerful way for customers to solve their problems. Customers can get personalized help and faster resolutions from agents when they call them. Zendesk Talk makes it easy and efficient to have these conversations. Zendesk Talk is a cloud-based call center software that integrates with Zendesk Support ticketing systems. This allows customer service teams to provide support via phone from the same platform that they use to manage other channels. Agents can concentrate on the conversation and not the workflow with full customer history, automatic ticket creation and call recording. Start texting your customers to get quick answers and updates. Texting allows agents to receive texts, send proactive messages, and automate alerts. Each conversation becomes an account -- with built-in workflows and reporting.

Zendesk Gather is a community platform that allows customers to connect and work together. Customers sometimes just need a place to chat. It doesn't have to be with your company. Think about it: Your customers use your products every single day and their expertise can be a huge asset. You just need to open the door for them to exchange knowledge and you can still offer support when they need it. Zendesk Gather is community forum software. It allows customers to share their knowledge and create a space for them to collaborate with each other. Gather allows customers to get the support they need without having to rely on your staff. Create a community where customers can rely on each other for support. Your customers should be able to share their ideas, offer feedback, and even exchange tips and tricks. If complex issues arise, you can loop in your agents to keep the conversation flowing and productive.

The messaging platform for conversational businesses. Sunshine Conversations allows you to unify messages from all channels into one conversation and create interactive messaging experiences anywhere. Communication has changed fundamentally. Messenger apps such as WhatsApp, Facebook Messenger, and WeChat allow users to communicate more personally with their family and friends from all over the globe. Businesses know that they must be there for their customers. It's becoming more difficult to manage conversations across channels due to the increasing number of channels and changing technology. These channels are rapidly evolving from places where we chat to places that we do business, thanks to bots, AI and interactivity in messaging.

Zendesk Sunshine is an open-source, flexible CRM platform. Sunshine is built on AWS. It allows you to seamlessly connect and understand all of your customer data, wherever it may be. It's powerful, fast, and allows you to create whatever you want. Most companies are still in the dark when it comes to customer experience. Many companies still use legacy CRM platforms, which are difficult to modify and only provide a one-dimensional view on customers. Zendesk Sunshine is a completely new approach. Sunshine is a modern CRM platform built on AWS. It provides a complete picture of your customer using any data, from anywhere. It allows you to innovate and scale. It allows you to create the best customer experiences. Your business should be centered around people, not legacy CRM. Sunshine allows you to segment, understand and identify your customers for better personalized experiences.

Squelch is the customer service optimization solution. It instantly delivers the most relevant and context-rich intelligence to agents when and where they most need it. This improves the customer experience and maximizes your team's productivity. Squelch connects to all data agents need to generate actionable insights. We provide the information needed to help managers monitor and improve agents' performance and give executives a better understanding about how CX operations impact the bottom-line. Squelch is extremely secure, easy to use, and low-maintenance. Our low-friction installation and out-of the-box functionality ensure that you get ROI in just one day. Squelch software can be connected to all the tools that your support and success teams use, allowing you to increase your ability help customers. Elevate your customer experience. Squelch empowers support teams and success teams to solve complex problems.

Truto was designed from the start to be declarative. You can customize and add new Integrations and Unified APIs that we offer. Play around with the product before you plug in your real account. We provide sandboxes for all integrations we support. Hand-crafted SDKs are our preferred method of delivering the best developer experience. We know how frustrating it can be when APIs and documentation are different. Truto allows you to store data in the region of your choosing. Push data directly from third-party APIs into your database. Truto also supports vector databases. Self-hosting options ensure that data never leaves your virtual private cloud. Control access to team members with advanced user management.

Pendo is a product-experience platform that helps software product managers deliver products that users love. Pendo allows product teams to answer questions such as "What features are customers using?" What features are they overlooking? Which ones are driving delight, and which are causing pain or confusion? These same insights allow you to quickly set up in-app messages and guides, as well as walkthroughs, without needing any programming. This will help users get the most out of your products. Pendo allows you to quickly identify the features and workflows that cause users pain and pleasure. You can then use the platform to guide users through these rough spots and encourage them to adopt the features that make them raving fans.