Zappix Visual IVR Description
On-Demand self service solutions transform customer service interactions from voice encounters into visual experiences. They resolve customer queries, improve customer experience and reduce costs. Zappix Visual IVR transforms traditional voice calls into digital and visual self-service, making it more convenient, flexible, and faster for customers. Visual IVR allows customers to resolve customer service issues by themselves, no need to call a Call Center Representative (CSR) or get lost in complicated voice IVR menus. Visual web-apps that are cloud-based deliver digital self-service to all digital devices customers use. End-to-end automation is available on multiple channels for a fraction the cost of building and maintaining a native application. Automate common service tasks like appointment confirmations, order tracking, FAQs, and appointment confirmations.
Zappix Visual IVR Alternatives
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NICE CXone
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XCastLabs
Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance.
The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features.
Promotional plans:
Hosted PBX Basic - $9.95/month
Sip Trunking Basic - $4.95/month
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Zappix
Headquarters:
United States
Website:
www.zappix.com
Media
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Product Details
Platforms
SaaS
Customer Support
Online
Phone Support
Zappix Visual IVR Features and Options
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Zappix Visual IVR User Reviews
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