Top Pick

WhatsApp Description

WhatsApp offers a messaging platform that is fast, straightforward, secure, and free*, accessible on mobile devices globally. Designed with small business owners in mind, WhatsApp Business is available for download at no cost, allowing users to create catalogs that highlight their products and services. Furthermore, it provides tools that facilitate easy communication with customers by automating responses, sorting messages, and enabling quick replies. In addition to supporting small enterprises, WhatsApp also assists medium and large businesses in delivering customer support and crucial notifications. To discover more about the WhatsApp Business API, you can visit their website. Privacy is a priority on WhatsApp, which is why our latest app versions feature end-to-end encryption, ensuring that your most intimate conversations remain confidential. With this security measure, only you and your conversation partner can access your messages and calls, safeguarding them from interception by anyone else, including WhatsApp itself. This commitment to security reinforces our dedication to maintaining your privacy while you connect with others.

Pricing

Free Version:
Yes

Integrations

Reviews - 22 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Meta
Year Founded:
2004
Headquarters:
United States
Website:
www.whatsapp.com

Media

WhatsApp Screenshot 1
Recommended Products
Comprehensive Cybersecurity to Safeguard Your Organization | SOCRadar Icon
Comprehensive Cybersecurity to Safeguard Your Organization | SOCRadar

See what hackers already know about your organization – and stop them from getting in.

Protect your organization from cyber threats with SOCRadar’s cutting-edge threat intelligence. Gain 360° visibility into your digital assets, monitor the dark web, and stay ahead of hackers with real-time insights. Start for free and transform your cybersecurity today.
Free Trial

Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Not Offered
Customer Support
Online Support

WhatsApp Features and Options

Messaging Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 20,000 or More
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    What good is an end-to-end encrypted chat app if you can't use it

    Date: Jun 08 2020

    Summary: My experience was very bad and very short on account of its unusability. I get why it needs phone number verification, but why is my number getting banned when it's never been used for WhatsApp before, and I completed all verification steps?

    Positive: I was pretty hyped about WhatsApp because it offers end-to-end encryption, and many of my friends highly recommended it. It also has a sidebar extension in Opera Developer Browser on laptops/desktops, so I thought it would be convenient to use.

    Negative: Upon signing up with my phone number, which I've had for years, and never used WhatsApp before, I ended up getting an account disabled message as soon as I sent my first message to a friend. I contacted support and they got back after a day, but it happened again. This repeated three times and by that time I basically didn't care for the app anymore.

    Read More...
  • Name: Namarata G.
    Job Title: Business Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helping me communicate better!

    Edited: Mar 13 2023

    Summary: I had a great experience using WhatsApp for my personal and professional communication needs. WhatsApp has a feature rich UI and is easy to understand even for the new users. WhatsApp has changed the way I communicated with my team and clients. It has also been helpful in customer support and lead generation.

    Positive: I find WhatsApp to be a great and exciting platform to communicate with other users with an ease. Besides instant messaging, WhatsApp also allows me to create group, join communities, share multimedia files, share statuses, make and take both voice and video calls.

    Negative: WhatsApp is a good platform for all my instant communication needs and I have not came across any issues while using it.

    Read More...
  • Name: Jevendra G.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent and easy to use app.

    Date: Mar 16 2022

    Summary: WhatsApp is a great app and very easy to use. For me, it has more advantages than disadvantages, and it is my go-to messaging app.

    Positive: - It only takes your phone number and that's it. It doesn't ask any other details of the user to use this app.
    - It is very user-friendly and easy to use app with no ads and completely free to use.
    - User can delete the scent message which is a good feature that WhatsApp offers to the users.
    - it has brilliant audio and video calling features, which uses fewer data than its competitors.

    Negative: - The data is stored in the servers, which is a security concern and is not full proof.
    - you cannot send a video file bigger than 61mb and a document having size bigger than 100 MB, which is one of the biggest cons of WhatsApp.
    - WhatsApp group accommodates fewer number of people whereas its competitors like telegram accommodates 1000x more people.

    Read More...
  • Name: Purab J.
    Job Title: Front End Web Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A widely used messaging application.

    Date: Jun 15 2021

    Summary: Overall, WhatsApp is a globally accepted messaging application that can be easily used by people of any age group. It comes with a smooth and easy-to-use user-friendly interface.

    Positive: - WhatsApp is the most widely use application that gives you a platform to connect with your contacts.
    - All the chats on this platform are 128 bit end-to-end encrypted that gives the utmost security to its user privacy.
    - All the chats can be easily backed up on local storage as well as on google drive. It gives the user the flexibility to restore chats on a new device.

    Negative: The chats on WhatsApp are end to end encrypted, however, the backup datastore on google drive is not, So, the WhatsApp user data can be easily hacked if the google account gets hacked.

    Read More...
  • Name: Mohammed D.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent messaging app

    Date: Mar 23 2021

    Summary: Excellent app with free of cost. Easy to communicate with friends, family or anyone at long distance with great features.
    However they need to update their privacy policies so that users can use this application with more security assurance.

    Positive: - Simple and user friendly application
    - Voice call and video call available
    - Instantly able to send a message to all over the world
    - Live-location sharing feature

    Negative: - Privacy policy issues
    - Media files up to 16mb only can be transferred
    - Need to share personal number in order to communicate

    Read More...
    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Execute
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    WhatsApp review

    Date: Oct 17 2020

    Summary: WhatsApp is good Messenger. It is helping us to share photos, videos and text messages. And it is easy for use.

    Positive: WhatsApp is amazing application for communicate. We can share messages with our friends easily and it is making fun.

    Negative: When we forward messages can't forward message over 5 numbers.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The world is on it and its for free!

    Date: May 25 2020

    Summary: WhatsApp has changed the way how we use instant messaging for the better. It definitely has a long way to go in dealing with fake news and mass forwards which is going to be particularly difficult given the end-to-end encryption.

    Positive: - The dark mode feature is really helpful for the eyes.
    - The design and ease of use are simply superb. It is quite easy to set up and running even for those who are not very good at tech. This is where it beats other platforms like Telegram.

    Negative: - Still supports only 4 people in a video chat.
    - The WhatsApp web feature still requires both the devices to be online and connect while apps like Telegram have a much better implementation of these features.
    - The update policy is really annoying. I should be able to use the app even without forcible upgrades.

    Read More...
  • Name: Sackitey F.
    Job Title: Farmer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A good website

    Edited: Oct 26 2021

    Summary: My experience with WhatsApp has been very great. I have been WhatsApp for so many years ago and it has been a great honour to have the contact of everyone I know.

    Positive: I am very interested in this project so far . it has been very useful for communication and also granting high quality videos.

    Negative: Sometimes during conversation or video calls the connection get interrupted but I think the is from the internet provider not the application.

    Read More...
  • Name: Shreyas P.
    Job Title: Intern
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for messaging

    Date: Nov 22 2020

    Summary: It is one of the most used messaging apps professionally and personally.
    It has a business account option too for using it with api.
    Has end to end encryption so it's as secure as it gets.
    Free to use and has no ads in app.

    Positive: Instant messaging.
    Can send attachment of up to 200mb.
    Has end to end encryption.
    Can use voice and video calls over the internet.

    Negative: Can use the web version only when your phone is connected to internet.
    You need to install additional apps in phone for stickers.

    Read More...
  • Name: Muqthar K.
    Job Title: Student
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's too feasible for my business.

    Date: Aug 15 2020

    Summary: WhatsApp is my favourite application to text and call my friends and family. It is a very efficient, reliable, and feasible application.

    Positive: User friendly software
    Fast and secure application
    Easily accessible all over the world
    Voice and video calls.

    Negative: Addicting application
    It is a good application. Not many cons for this application.

    Read More...
  • Name: Farhan H.
    Job Title: Computer engineering
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Best Thing This review was provided in exchange for a $5 Amazon gift card by the provider of this product.”

    Edited: Aug 07 2020

    Summary: This app is the best and most useful app a mobile user can download.

    During this pandemic everything including work and classes are conducted via WhatsApp.

    Positive: -Its the best social networking app used by anyone who uses a smartphone.
    -Its pretty simple to use.
    -It can be used to text call and video call.
    -We can send different kinds of files

    Negative: There are not much cons about it but theres one thing which changed the way WhatsApp was.

    Status option wasn't a necessary option on WhatsApp.

    Read More...
  • Name: Akilesh R.
    Job Title: Dr
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One app that changed the face of communication

    Date: Jun 09 2020

    Summary: It's a must have app as it includes video/VoIP and instant messaging under one roof. Above all it's a free app and has no ads, which is great.

    Positive: The app registers you using your phone number so you don't have to remember PIN or tags. It shows all your WhatsApp contacts at one place.

    The new status option lets you share moments and it turned the app into a mini social media hub.

    It also has a desktop client so you can use it without your phone.

    No ads

    Free for life

    Negative: Doesn't have a report button to report fake news and texts. It's needed in countries like India where fake news is rampantly spread.

    Read More...
  • Name: Umesh R.
    Job Title: Business Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Whatsapp - The new way of communication

    Date: Jun 05 2020

    Summary: I am using WhatsApp almost since its inception in India, I have also signed up for the beta testing program and they like to test a lot of new features and constantly upgrade. Whatsapp always gives great competition to its competitors and tries to launch and add all the features possible.

    Sometimes Whatsapp can be a mess as the messages are encoded on a 128-bit level which can be used for negative purposes and these calls and messages cannot be tracked or traced because of its level on encryption

    Positive: (+) Easy to understand and use.
    (+) Great UI and UX
    (+) Varied themes and background settings.
    (+) Ability to share different file formats
    (+) 128 bit secured encryption communication.

    Negative: (-) Not able to send multiple pictures and photos or files at once.
    (-) Backup can be background thing.
    (-) Sometimes the app crashes and takes time to restore.

    Read More...
  • Name: Girish K.
    Job Title: Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best there is in the business

    Date: Jun 02 2020

    Summary: This app revolutionized the chatting era right from free online chats to video calls to status updates. No complaints on this.

    Positive: 1) Not required to login. Initial registration of Mobile number and name and that's it! You are online.
    2) Good encryption set between chats.
    3) Update frequency is usually 1 month.

    Negative: 1) Updates do not indicate the exact feature. It is usually "Bugs and improvement fixes"

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the best messaging apps

    Date: May 28 2020

    Summary: I use this almost all day to chat with my friends, sharing funny stuff and stickers. I also use it to interact with formal groups to work out some serious stuff as well.

    Positive: - It allows us to delete a wrongly sent message which is a life saver.
    - Auto download can be tweaked in the settings so as to save data.
    - One can backup their chats and media automatically in an interval defined by the user.

    Negative: - A forwarded media occupies double the space on the device. It is saved in both the sent and received folder.
    - Dark mode is not available.
    - WhatsApp stickers does not have a lot of variety. Third party apps are the only hope there.

    Read More...
  • Previous
  • You're on page 1
  • 2
  • Next