Alternatives to Voxxify

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

The Goliath Performance Monitor, equipped with advanced intelligence and automation, empowers IT professionals to predict, address, and document issues related to end-user experiences, no matter the location of IT workloads or users. It zeroes in on the three primary factors that typically trigger support tickets: initiating a logon, the logon procedure itself, and performance during sessions. This innovative technology aims to provide proactive alerts for potential end-user experience challenges before they arise, and if they do occur, it equips you with the necessary data for swift troubleshooting. Furthermore, it generates objective evidence through reports and historical metrics, ensuring there is tangible proof to substantiate corrective measures aimed at averting future complications. The Goliath Performance Monitor offers extensive and detailed visibility, enabling effective troubleshooting of VDI environments with the most thorough performance data at your disposal. Consequently, support teams and administrators can swiftly pinpoint the exact location of issues within the delivery infrastructure, thereby enhancing overall operational efficiency. This comprehensive approach not only resolves current challenges but also helps in fine-tuning systems for future stability.

Cisco ThousandEyes is an innovative platform for network intelligence that equips organizations with profound insights into digital interactions across various environments, including the internet, cloud, and enterprise networks. Utilizing sophisticated monitoring and analytics capabilities, ThousandEyes enables businesses to identify, troubleshoot, and rectify performance challenges that affect essential applications, websites, and services. Its extensive array of tools delivers valuable information regarding network performance, application delivery, and user engagement, allowing organizations to maintain uninterrupted connectivity and enhance user experiences. This platform is widely embraced by Fortune 500 companies and SaaS providers alike, establishing itself as a reliable solution for navigating the intricacies of contemporary hybrid and multi-cloud landscapes. Additionally, ThousandEyes empowers IT teams by equipping them with the tools needed to proactively manage, optimize, and refine their digital infrastructures for improved operational efficiency.

Experience unified analytics for customer feedback tailored for the fastest growing companies globally. With Chattermill, you can secure a competitive advantage by consolidating, evaluating, and interpreting customer feedback in real-time. Bring together every feedback channel and customer interaction seamlessly into a user-friendly, collaborative platform. Leverage innovative AI technology for theme and sentiment analysis to understand customer emotions towards your product, track emerging trends, and recognize the factors that encourage customer loyalty. By filtering and deciphering the deeper meanings in your data, you can quickly assess the elements influencing customer experience. Additionally, analyze the signals in customer feedback to pinpoint and forecast potential opportunities that can enhance revenue, foster advocacy, and improve retention across all customer touchpoints, ensuring your business remains agile and responsive to evolving needs.

Seamlessly gather, assess, and improve feedback to boost customer satisfaction and inform decisions based on data. Our AI system evaluates feedback, categorizing it as positive, negative, or neutral. It condenses responses into clear, succinct summaries, allowing you to save time while gaining essential insights. Additionally, our AI organizes feedback into various categories for streamlined management and oversight. Effectively monitor and track feedback through our AI platform, ensuring you can make informed, data-driven choices. Moreover, our AI highlights customer pain points identified from the feedback received, facilitating a more focused approach to improvement. By leveraging these capabilities, businesses can engage with their audience more effectively and enhance overall service quality.

Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required. Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise. Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications. Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

With Cloud4Feed's versatile feedback collection methods, businesses can tailor the channels used for gathering customer insights based on various touchpoints, leading to an increased volume of feedback. By adjusting the frequency of feedback requests according to the processing times at these touchpoints, companies can avoid bombarding customers with too many surveys at once. Implementing validity periods for feedback submissions ensures that responses remain relevant and timely. Additionally, businesses can set up reminders for customers who have not yet provided their opinions, making the process more engaging. This enables customers to express their expectations regarding the brand or store, share their thoughts on the store's ambiance, and voice any specific requests about the products or services offered. In the automotive industry, for instance, feedback is systematically collected at multiple contact points, allowing management to act on the insights gathered effectively. Moreover, the most suitable communication channel is identified for customers who have recently received service, ensuring prompt outreach. This proactive approach not only enhances customer satisfaction but also fosters a culture of continuous improvement.

Syncly Social simplifies customer insight by bringing every feedback channel into a single, AI-driven platform. Instead of chasing conversations across platforms, teams can collect, organize, and analyze feedback in one place. Intelligent auto-tagging and taxonomy tools structure incoming data automatically. Advanced sentiment analysis helps brands understand customer emotions at scale. With natural-language queries through “Hey Syncly,” users can ask complex questions and get instant answers. Discovery tools highlight trends, patterns, and growth opportunities. Syncly Social enables faster, smarter, customer-centric decisions across the organization.

Who likes to fill out surveys? No one. Feedier is an innovative platform that collects valuable feedback. Keep your leadership position and turn feedback into growth leverage. Make data-driven decisions to improve services and products. Innovative forms: With a unique model called S.I.R.A., you can quickly deploy innovative forms in just minutes. Measure Satisfaction, Collect valuable Insights and Reward to Create Loyalty, and finally push an Action To Create Engagement Get more responses You can encourage your participants to provide feedback by requesting highly targeted and unique feedback. This will not only make the experience more efficient and faster, but it also motivates them to share their opinions. Empower your data: Feedier act as data-hub. Connect cross-data from your services and applications to the feedback you collect. Segment the data that you need. Machine learning analysis allows you to go one step further in sentiment analysis. A platform for collaboration to infuse actions Give feedback to your teams, engage your participants, and export your data.

Workelevate is a decentralized exchange (DEX) platform designed to enhance the employee experience by addressing IT, HR, and Field Operations concerns. It effectively automates the response process for IT support inquiries through advanced tools like a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and a comprehensive admin console. Our DEX platform can easily integrate with various IT Service Management systems such as ServiceNow, BMC, Zoho Desk, and Symphony Summit, as well as custom ITSM solutions. Additionally, it connects with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, facilitating a seamless user experience. The conversational chatbot is also compatible with popular platforms like Google Workspace, Microsoft Teams, Slack, WhatsApp, and major web browsers. For larger enterprises that require onsite assistance, we offer customizable services that encompass Conversational AI, Remote Support, and Onsite Support tailored to the client's specific needs. Meanwhile, smaller businesses can benefit from our extensive 25+ years of experience in end-user management, ensuring they receive the support necessary to enhance their operational efficiency. This dual approach allows us to cater to a wide range of organizational requirements, ensuring that every client, regardless of size, can elevate their employee experience effectively.

Enabling the world’s largest enterprises to oversee and safeguard their essential networks is our mission. Our innovative data model facilitates the rapid collection of new, on-the-spot data within mere seconds, empowering customers, partners, and Tanium to swiftly enhance functionalities on this adaptable platform. With our patented architecture, we can gather and disseminate data to millions of endpoints in a matter of seconds, all without the need for extensive infrastructure. This approach allows for informed decision-making directly at the data generation source: the endpoint itself. Our agent is designed to utilize minimal resources and bandwidth, easily fitting onto the firmware of even the smallest chips. You can broaden your capabilities without increasing Tanium’s operational footprint. We believe that the most effective way for our clients to grasp the full scope of our services is through a live demonstration of our platform in action. Orion Hindawi, the co-founder and CEO of Tanium, will lead you through an interactive keyboard tutorial to showcase the functionality of Tanium and the strength of the platform, enabling you to locate every IT asset you possess in real-time. This hands-on experience illustrates the practical benefits of our technology, ensuring that users can make the most of their IT management strategies.

Jint (formerly known as Mozzaik) redefines the digital workplace experience by turning Microsoft 365 into a fully connected, AI-powered intranet that boosts communication, engagement, and operational efficiency. Designed for companies that want simplicity without compromise, Jint delivers a personalized, engaging, and scalable intranet that integrates effortlessly with existing Microsoft tools. It enhances SharePoint with advanced components—such as interactive image maps, rich employee directories, social network walls, and built-in newsletter creation—making it feel more like a modern digital hub than a static portal. Its AI-driven engine, Jint Genius, personalizes content and tools for each user, ensuring relevance and faster access to resources. Jint supports internal communications, knowledge sharing, and team collaboration in one secure environment that IT leaders trust. Its intuitive design guarantees rapid adoption, reducing change resistance and improving employee alignment. With more than 620 five-star reviews and over 1 million daily users, Jint helps global organizations reconnect their people to purpose. In short, it’s the smart intranet for modern, people-centered companies.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

Enhance the effectiveness of your advertisements by actively engaging with your audience throughout the entire ad creation process. Identify the most compelling concept from your ideas and, through continuous testing, refine it into something indispensable for your audience. Gain a comprehensive understanding of how to elevate your brand through targeted digital campaigns. Leverage audience insights and behavioral analytics derived from ads explored within social media settings. Initiating this process is simple; our validated approaches provide you with anticipatory consumer feedback during the advertising and innovation development phases. Enjoy the benefits of immediate results, as we connect you with the audiences that matter and deliver actionable insights in real-time, with comprehensive outcomes available in just six hours. Utilize these findings effectively by comparing them with historical data and pertinent benchmarks, allowing you to implement significant enhancements to your advertising and innovative strategies. The journey to transforming your work begins with reliable insights, which you can acquire from the leading consumer insights platform available today, ensuring that you always stay ahead of the competition. By making data-driven decisions, you’ll foster a deeper connection with your audience.

• Simplified access: Centralised access to all apps, documents, and information you need. Easily connect legacy systems with the cloud, and increase user productivity, regardless of time or location. With a range of tools such as Citrix, ClientlessRDP, Azure Virtual Desktop, Fileserver, VMware, and Liquit, we offer flexibility and efficiency without compromising security. • Simplified communication: Benefit from various functionalities, such as The Hub, SharePoint and Viva Engage integrations, an Address Book Centre, and other intranet functionalities. This wide range of possibilities strengthens the bond between employees and promotes effective information sharing and collaboration. • Simplified workflows: Streamline processes by providing approvals and updates in a single overview. Utilise the Smart Global Search feature for efficient searches, and leverage Open API's to seamlessly connect all your apps to a unified interface, enhancing productivity and connectivity. We connect with TOPdesk, OpenIMS, Egnyte, and many other integrations to simplify information flows, and increase employee efficiency.

The Clarabridge Platform consolidates various Voice of the Customer (VoC) data, as well as customer feedback and interactions, into one cohesive system. Utilizing advanced AI-driven speech and text analytics alongside top-tier Natural Language Understanding (NLU), it assesses the dialogues occurring between your customers and employees daily across phone calls, live chats, private messages, and social media channels. With Clarabridge, you receive prompt insights into how easy it is for customers to engage with your business (Effort), their loyalty and emotional responses, the underlying reasons for changes in Net Promoter Score (NPS), as well as issues related to customer churn or increased contact volumes. The insights provided by Clarabridge enable swift decision-making, prompt actions, and effective tracking of outcomes. By collaborating with Clarabridge, you gain access to solutions specifically designed for enhancing customer experiences, supported by a state-of-the-art AI-powered text analytics engine, facilitating a transition from confusion to clarity to fully comprehend each customer engagement. As the only platform that effectively captures customer sentiments, Clarabridge empowers businesses to enhance their customer relationships.

Transform your language data into valuable insights quickly and effortlessly, without any coding required. Join a community of over 10,000 companies, researchers, and marketers leveraging Speak to minimize manual tasks, gain a competitive edge, foster deeper customer connections, and enhance decision-making processes. Speak is equipped to support various essential organizational functions, including qualitative research, academic studies, marketing analysis, and competitive intelligence. With features that allow for seamless individual and bulk uploads of audio, video, and text data, users can easily convert audio and video files into text through automated transcription, import CSVs for comprehensive analysis, and utilize an embeddable recorder for capturing recordings. Additionally, you can create content directly within Speak or integrate with popular tools to streamline data capture. Whether dealing with customer interviews, Zoom sessions, YouTube content, podcasts, focus group discussions, Amazon reviews, tweets, or other significant qualitative feedback sources, Speak empowers users to uncover actionable insights that drive competitive advantages and inform strategic decisions. Ultimately, by harnessing the capabilities of Speak, organizations can not only improve efficiency but also enhance their understanding of customer needs and market trends.

Harness the capabilities of machine learning to elevate your sales team's performance. To begin with, SetSail automatically gathers and enhances your customer and activity information, relieving your team of this burden. We then create a customized machine learning model tailored to your business, which assesses account and deal health by utilizing CRM data and the sentiment of communications, employing advanced natural language processing (NLP) methods. Our models focus on objective indicators, such as sentiment expressed during customer interactions, rather than relying solely on subjective assessments like deal stages. With the power of our machine learning engine, SetSail provides actionable insights that enable representatives, managers, and executives to monitor pipeline health in real-time. This robust tool can dissect data by representative, deal, account, and conversation theme, allowing you to uncover performance challenges and obstacles to closing deals. By identifying and addressing weaknesses promptly, you can safeguard your revenue and optimize your sales strategy for greater success. Furthermore, staying ahead of potential issues can enhance team morale and foster a culture of continuous improvement.

Efficiently and securely manage and deliver any application across various devices using Workspace ONE, an intelligent digital workspace platform. This comprehensive solution combines access control, application management, and multi-platform endpoint management into a unified platform, available as both a cloud-based service and an on-premises option. It enhances employee engagement and productivity by providing a tailored experience, allowing immediate access to any application on any device from the very first day. Adopt a single, cloud-driven solution for unified endpoint management that caters to every device and use case, promoting a seamless operational flow. By eliminating silos, organizations can streamline the management of all device and application types, resulting in faster processes with fewer individual solutions while expanding capabilities. Additionally, ensure the security of devices, users, and data through conditional access, automated patch management, and configuration policies, all aimed at establishing a robust Zero Trust security framework. This holistic approach not only fortifies security but also enhances organizational efficiency.

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

BrandsEye assists organizations in increasing revenue, optimizing expenditures, and reducing risk by understanding their customers' experience. Combining crowd-sourcing and artificial intelligence, we can transform unstructured customer feedback into actionable intelligence with unprecedented accuracy. BrandsEye's Crowd, made up of human contributors, can identify the issues that are driving customer sentiment. This allows for strategic and operational actions.

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

Take advantage of a streamlined digital experience management solution that seamlessly integrates with Prisma SASE, which includes GlobalProtect, Prisma Access, and Prisma SD-WAN, to enhance user experiences without the hassle of installing extra software or hardware. In today's work environment, where employees may operate from the office, home, or a mix of both, IT teams must swiftly identify insights and address issues across the entire service delivery pathway to prevent any disruptions to business operations. Utilizing ADEM alongside SASE, you can easily access answers to any performance inquiries concerning any user with just a few clicks. This solution enables you to pinpoint critical incidents and identify root causes by leveraging comprehensive experience insights. With performance metrics that are correlated across all endpoints, networks, and applications, you gain complete visibility necessary for effective experience management. This holistic approach not only simplifies troubleshooting but also empowers IT teams to maintain optimal performance across diverse user scenarios.

Discovering how your teams interact with their digital workplace has never been faster, easier, or more precise. By utilizing DEX Insight’s application usage analytics, you can pinpoint where your teams allocate their time, allowing you to discern which tools add real value and which do not. Gather employee sentiment while they engage with any internal or licensed software application, enabling informed, data-driven decisions regarding the tools you employ in your technology ecosystem. Installation of DEX Insight on your employees' devices and browsers takes only a few minutes and runs seamlessly in the background. Before long, you will gain insights into usage patterns, employee sentiment, and the effectiveness of any tool within your organization’s tech stack. As software becomes integral to our work, many digital transformation initiatives lead to inflated tech budgets, excessive waste, and employees feeling overwhelmed by an abundance of tools. Our mission is to enhance the relationship teams have with their technology, fostering a more satisfied and efficient workforce while reducing unnecessary expenditures. Ultimately, by prioritizing user experience, we can create a work environment where technology empowers rather than hinders productivity.

OCI Application Performance Monitoring (APM) offers comprehensive insights into application performance, allowing DevOps teams to swiftly identify and resolve issues to maintain a reliable service. Businesses rely heavily on their applications to facilitate essential operations and must take proactive measures to guarantee that their online clientele can access information and conduct transactions efficiently. With the implementation of APM, organizations have successfully minimized performance-related issues by 90%, achieving this with reduced effort and expense. APM serves as a powerful distributed tracing system that operates as a service, enabling DevOps personnel to monitor every single transaction step—eliminating any need for sampling or aggregation—across both new and existing applications hosted on OCI, on-premises, or in various public cloud environments. This service effectively supports both microservices-oriented applications and traditional multi-tier legacy systems, ensuring a wide range of applications can benefit from enhanced performance insights. By adopting APM, organizations can significantly improve their operational efficiency and customer satisfaction.

Ivanti Neurons for Digital Experience empowers IT, security, and service desk teams to monitor, evaluate, and enhance the digital experience of employees in real-time by consolidating data on usage, performance, and security from various devices and applications. It gathers contextual feedback through interactive automation bots, allowing for the assessment and tracking of experiences over time, which helps predict potential declines in productivity. The platform actively identifies possible IT and security concerns, suggests corrective measures, and utilizes self-healing automation to address issues before they negatively affect users. Built upon a rapidly deployable cloud infrastructure, it seamlessly integrates with both Ivanti and third-party ecosystems, facilitating device and application discovery, comprehensive monitoring, synthetic testing of SaaS applications, and gathering insights through qualitative Voice of the Employee (VoE) surveys. A consolidated dashboard provides detailed DEX scoring at the device and user levels, as well as across the entire organization, enhanced by application insights, predictive analytics, and an extensive library of bots for automation. This comprehensive approach not only streamlines the user experience but also significantly enhances overall productivity within the workplace.

In the era of technology, the concept of a "Workplace" has evolved from a physical office where staff engage with corporate tools and data for set hours. The interconnectedness of today's world allows employees and businesses to exchange knowledge and collaborate beyond traditional boundaries, facilitated by innovative communication methods. As a result, modern workplaces are experiencing a significant transformation. The conventional management model, which focused heavily on devices, limited employee productivity to company-issued PCs that were tightly controlled by the IT department, creating a restrictive and inflexible environment. To address this shift, Pivot Technology Services has introduced a Workplace Experience transformation framework designed to foster a user-centric atmosphere. This framework assists organizations in moving away from a device-centric approach toward a more user-focused support system, utilizing tailored services and data analytics to enhance the overall employee experience. By prioritizing the needs and preferences of users, organizations can adapt to the changing landscape and cultivate a more dynamic and engaged workforce.

Respond to customer perceptions more rapidly than ever before by uncovering and prioritizing your key brand drivers. Evaluate your brand equity in comparison to competitors and identify emerging trends within your industry. Ensure your marketing strategies and positioning align with current trends while gaining insights into your customers' beliefs. Communicate effectively by resonating with their language and understanding how shifts in customer perceptions influence your brand. Utilizing the power of Artificial Intelligence, our analytics platform examines billions of customer opinions from diverse data sources in real-time to highlight the topics that matter most to consumers. Clootrack expertly differentiates between valuable reviews and trivial remarks, while also grasping the emotional weight behind opinions to pinpoint customers’ urgent needs with clarity. This comprehensive understanding empowers brands to adapt and thrive in a constantly evolving market landscape.

• Identify Themes • Illustrate Findings • Sentiment Analysis by Topic • Enhanced by Collaborative AI Caplena serves as a customer feedback platform that leverages augmented intelligence to assist market researchers, customer experience specialists, and consultants in extracting profound insights from qualitative text data. The inception of Caplena traces back to the realization by co-founders Maurice and Pascal that numerous market research agencies grappling with customer feedback encounter a common challenge: an overload of open-ended responses coupled with insufficient time to conduct thorough analyses. Since its launch in the Spring of 2018, Caplena has processed over 50 million responses, consistently adding around 120 new projects each week. Today, it stands as the preferred text analytics solution for more than 100 enterprises across over 15 nations, with notable clients including Swisscom, eBay, DHL, Coop, and Joyn, demonstrating its widespread impact and utility in the market research landscape.

ReadPartner is an innovative media intelligence platform that assists organizations in bringing together media monitoring, social media analysis, trend evaluation, and data insights into a single, user-friendly dashboard, allowing teams to make more informed and timely decisions. The platform monitors mentions of various keywords, brands, competitors, and topics across numerous news sources and social media channels, providing real-time notifications, automated trend identification, and sentiment assessment, which empower users to detect market changes, potential risks, and audience attitudes without the need for extensive manual investigation. It offers a suite of tools for monitoring keywords, detecting biases, facilitating media outreach, creating internal newsletters, generating executive reports, and managing crises, along with a context-aware AI assistant that emphasizes significant developments and aids in report generation. ReadPartner effectively prioritizes pertinent updates by eliminating irrelevant information and visualizing trends in popularity and sentiment over time, which fosters data-driven insights and teamwork that keeps everyone aligned and up-to-date. Furthermore, the platform's comprehensive capabilities ensure that organizations can remain agile and responsive in a rapidly evolving media landscape.

Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.

The Riverbed Aternity platform harnesses the power of AI-driven analytics and self-healing mechanisms to enhance both employee efficiency and customer satisfaction while enabling swift market entry with high-quality applications, reducing IT operational expenses, and managing the complexities of IT transformation. By providing AI-powered insights derived from authentic end-user experience data and precise telemetry across various endpoints, applications, infrastructure, and networks, Riverbed Aternity equips Digital Workplace teams with essential tools such as DXI for benchmarking, an Intelligent Service Desk, and AI-enhanced troubleshooting. These features facilitate ongoing service enhancement and proactive incident prevention throughout the organization. Explore how Aternity can empower enterprises to achieve comprehensive visibility across their environments, lower IT asset expenditures, promote sustainable IT practices, and elevate the satisfaction of both employees and customers, ultimately driving organizational success.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

Harness the potential of automation in marketing to enhance sales conversions and boost customer engagement effectively. Efficiently manage leads who engage with your brand or products across social media platforms. Monitor social interactions and nurture these leads to build lasting relationships. Automate the process of discovering profiles and gathering relevant activities to streamline your outreach. Utilize rule-based lead scoring systems to qualify potential customers based on their engagement. Clearly define your buyer personas to refine your search filters for lead generation. Instantly create leads by leveraging advanced filters that analyze both user and organizational characteristics to pinpoint high-quality prospects. Achieve significant returns on investment in a short timeframe, ensuring your marketing efforts yield quick results. Facilitate content creation and simultaneously distribute it across various social media channels to maximize reach. Monitor content consumption and interactions on your posts to generate valuable leads. Gain insights from social media interactions and leverage social listening tools to keep tabs on your brand's reputation, customer feedback, and relevant discussions around specific keywords, topics, competitors, or industries, allowing for strategic analysis and proactive engagement with emerging opportunities. By adopting these practices, marketers can not only enhance their outreach but also foster a more connected relationship with their audience.

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.

We help businesses increase their customer's average spend by 300%. Research shows that repeat customers spend 30% more than one-time buyers. Your recommendation to purchase your more expensive products, memberships, or services is more trustworthy than a one-time buyer. Due to the 20% rule, most franchises don't know what the majority of customers think about them. Close to 20% of customers will respond when asked to review their experience on an online review site. We wanted to know why. We discovered that customers were reluctant to share their experiences with your business online. It's not personal. It's time for personalization. Close to 80% of customers will give feedback if you ask them. Why? Because it's personal, and it's relational. Our platform captures the sentiments of the 80% and lets you know where your business stands with customers.

Analyze, optimize and monitor the digital employee experience from VDI, applications, to physical endpoints. ControlUp Edge DX gives IT teams visibility and control over employees' endpoint devices. This allows them to collect any device metric that can be used to troubleshoot or remediate any digital experience issues. ControlUp Insights stores up to one year's worth of EUC environment data. This allows your team to see trends and provide a better digital experience for the future. ControlUp Scoutbees acts as an early warning system to detect problems with enterprise resources. It allows you to quickly identify problems and address them before they impact user productivity. You can also use it to power your work from anywhere.

Dialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences.

Introducing a remote access solution that uniquely integrates patented technologies designed to stabilize and optimize the network, tailored specifically for mobile and remote employees. This innovative approach provides a smarter method for ensuring secure remote access, shielding users from hazardous content while safeguarding enterprise resources against unauthorized access. Gain valuable insights into remote workers through real-time dashboards that visualize key metrics. Diagnose potential issues, uncover opportunities, and implement changes that enhance the employee experience. As your workforce becomes increasingly dispersed, depending on cloud services to perform tasks from any location, it is vital to have security solutions that adapt to this evolving landscape. Embrace a zero-trust framework at the edge without compromising on current operational needs. Experience a seamless integration of the best attributes of VPN and ZTNA in a singular platform. Regardless of the operating systems or devices in use within your environment, and whether your approach leans more towards on-premise or cloud solutions, you can deploy the system in a manner that perfectly aligns with your specific requirements. This ensures that your organization stays ahead in a rapidly changing digital world.

Prodely serves as an innovative platform powered by artificial intelligence, aimed at enhancing product discovery and insights by consolidating fragmented customer feedback, research findings, and market indicators into a coherent and searchable knowledge base. This allows product teams to make well-informed decisions effortlessly, eliminating the need for tedious data manipulation. By leveraging an integrated AI assistant, Prodely efficiently analyzes unstructured data derived from user interviews, surveys, support tickets, and various other channels, thereby uncovering trends, patterns, pain points, and strategic themes to swiftly pinpoint opportunities and confirm assumptions. Additionally, it creates Opportunity Solution Trees that illustrate the connections between desired outcomes, potential opportunities, and viable solutions. With features that enable smart transcription and summarization of audio and video interview content, Prodely also enhances prioritization through methodologies like ICE (Impact, Confidence, Ease), empowering product teams to align their strategies and roadmap decisions based on solid evidence rather than gut feelings. This comprehensive approach not only saves time but also improves collaboration and decision-making efficiency within product teams.

Flock Safety offers license plate recognition cameras that enable continuous surveillance for homes, businesses, and communities around the clock. This technology serves as a defense against various crimes, including property theft, violent offenses, and vehicle theft. Flock Safety has developed a pioneering public safety operating system that facilitates collaboration among neighborhoods, companies, and law enforcement across over 2000 cities to combat crime effectively while prioritizing privacy and reducing bias. The system integrates devices that gather objective evidence with machine learning to supply law enforcement with impartial investigative leads. However, not every video captured by these cameras yields useful information for investigations; in fact, many systems overlook crucial details needed to address crimes, such as license plate numbers. Given that 70% of crimes involve vehicles, using specialized devices allows for the collection of objective evidence that is essential for solving these offenses. By leveraging this technology, communities can enhance their safety and support law enforcement's efforts in addressing crime effectively.