Vantage Point Integrations

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

You can't have it all, but not all at once. Are you using too many systems and processes to manage employees? Poor integration between systems and manual data entry can lead to lost productivity and compliance issues. ADP Workforce Now, a cloud-based platform that allows you to manage all aspects of your HR functions, including payroll, workforce management, talent management, and benefits, and gain insight across them all. You can quickly and accurately process payroll, and give your employees 24/7 access to their personal information. ADP Workforce Now®, Payroll is the best-in class, affordable solution that makes tax filing and payroll processing simple. It is designed to support compliance obligations and can scale with your business. ADP Workforce Now offers everything you need to get your payroll done correctly.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

A single-database, homegrown software platform will allow you to stay ahead of industry trends as well as client needs. You can rely on seamless implementation which leads to a dedicated Account Manager, and a service team unlike any other provider. Paylocity uses the same solutions every day to increase engagement, collaboration, success, and productivity. Administrators, supervisors, employees, and managers can increase the efficiency of their daily activities. Paylocity can be connected to other business systems for seamless data flow between the tools you most use. Paylocity, a company based in Chicago, has revolutionized the market for human resources and payroll professionals for over 20 years. You are the point of contact between employers and employees in this public health emergency as a payroll and HR professional. As you navigate the impact of this crisis and find a new way to operate, consider us your resource. The coronavirus pandemic has changed our daily reality. But we are all in this together.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

Amazon API Gateway is a fully managed service that makes API creation, publishing, maintenance, monitoring, and security easy at any scale. APIs are the "front door" to allow applications to access data, business logic, and functionality from your backend service. API Gateway allows you to create RESTful APIs or WebSocket APIs which enable real-time, two-way communication. API Gateway supports both containerized and serverless workloads as well as web applications. API Gateway handles all tasks associated with accepting and processing hundreds of thousands of concurrent API calls. This includes traffic management, CORS support authorization and access control, traffic management, authorization and throttling as well as monitoring and API version management. API Gateway does not have minimum fees nor startup costs. API Gateway has tiered pricing that allows you to reduce your costs as your API usage grows.

Imagine turning every interview into an advantage. You can focus on the conversation without being distracted by taking notes. Aspect is not just wishful thinking. It's a way to redefine your hiring process. No more hastily scribbled down notes. Aspect provides clear, detailed, and custom AI summaries for every interview. It captures the nuances that are important. Learn how to improve interviewing techniques with personalized feedback based upon your interactions. Aspect integrates seamlessly with your existing ATS system, providing a unified solution for hiring. Interviews can either be your launchpad, or anchor. Your conversational quality can either propel or weigh you down. In no time, you can go from an interview to a structured summary at the human level. You can customize the summary topics and format to your liking.

RingCentral RingCX is a comprehensive AI-driven contact center solution designed to elevate customer experiences and streamline support operations. It seamlessly integrates voice, video, and over 20 digital communication channels into a single, unified platform, enabling businesses to engage with customers on their preferred platforms. Powered by RingSense AI, RingCX provides real-time insights, automates routine tasks, and assists agents in delivering exceptional service throughout the customer journey. The platform is easy to deploy, with implementation achievable in just days, offering flexibility and efficiency for organizations of all sizes. Starting at $65 per user per month, RingCX includes unlimited minutes and a robust suite of core contact center features, making it a powerful tool for enhancing customer satisfaction and operational performance.

Cloud contact center that connects agents, employees, and customers. Increase customer satisfaction by increasing engagement, collaboration, and operational effectiveness. Create better experiences, activate agent potential, and support new ways to work. Discover patterns and trends, gain valuable insights and take action with confidence. A reliable and secure platform will help you reduce IT dependency and ensure your success.

You'll earn customer loyalty for a lifetime by providing a positive, intelligent experience to every customer. We can help you achieve this with Avaya Contact Center. Customers can access fast, efficient self-service via the channels they prefer. An agent is always available to assist if needed. It's seamless and context-driven. Your agents can keep up with customer expectations and stay in sync. They can achieve great results faster and exceed customer expectations by having a consolidated view. Your teams will become more efficient and productive when they have a better understanding of customer needs. Avaya is the market leader in Contact Center Solutions. We can deliver it in the cloud, on your premises, or in private hybrid clouds.

A unique logistics platform that provides unrivaled connectivity among ports, terminals and shipping lines as well as inland facilities and shippers to accelerate the supply chain ecosystem. We believe every move is important and provide solutions that offer more than high-level transparency. They also provide a deeper level, a predictive analytics, collaborative transformation, and heightened transparency for all participants in the supply chain. Most importantly, they deliver powerful execution to our customers. Kaleris connects supply chain participants into a single, consolidated ecosystem. This enables collaboration across networks and eliminates data dark spots.

Cisco CX Cloud is your one-stop shop for accessing Cisco and our partners' best practices, insights, and expertise. It's a simple, unified digital experience that allows you to scale at your pace and follow a path to success. The lifecycle journey is guided through use cases. There are simple steps and a checklist to help you get to your business value. Contextual learning is a way to increase knowledge and empower your employees. Telemetry that connects customers, partners, Cisco, and AI/ML to unlock new insights. CX Cloud is the digital platform that supports Success Tracks. Its case-driven guidance can help you achieve your business goals with speed and scale. To improve security and performance, gain new insight into large network infrastructure. Transforming an enterprise network to allow global gummi bear growth and innovation. Assisting a partner to lead the way to achieving transformation client outcomes.