Alternatives to UserCall

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Extellio can be used to monitor, investigate, and improve user experience, conversions, and user journeys on online services and websites. Extellio offers GDPR-safe analytics and smart surveys, heatmaps and session recordings all in one place, connected to a powerful analytical engine. You can combine the different data sources to create very specific segments or funnels based on both survey and analytics data. This allows you to understand, follow and improve the user journeys that are important to you and your company. Combining behavioral and experience data provides deeper and more meaningful insights that can be used to make informed decisions.

Merlin will conduct customer interviews on your behalf and summarize responses into actionable and insightful reports. Merlin asks questions, and then follows up with personalized follow-ups that are based on the answers you have given to gain deeper insights. Each session is summarized to the highlights, saving you hours each week. Merlin assigns tags for recurring themes and types of data to help you get a quick overview. Merlin analyzes interviews live, identifying and ranking trends that will help you make informed decisions. Users can switch at any time between text and Merlin’s AI voice mode, which is the industry leader. Merlin seamlessly integrates with the tools that your team already uses. Merlin automatically segments users into key personas. You can slice and dice data according to these segments

Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.

The most powerful qualitative user research platform. Convo is a qualitative user research platform that is AI-moderated, analyzed and analyzed. You can get the depth of an interview at the scale and scope of a survey. Convo allows your users to respond in their preferred languages, making their responses more natural and clear. You can conduct as many interviews simultaneously as you like. Convo will talk to your users like a real person, no more walkie-talkies. Convo will automatically re-analyze your data every time a new response has been recorded. This will ensure that you always have the latest insights in real time. Convo helps is a qualitative user research platform that streamlines the entire process. Create a study within minutes using our AI-generated questions. Our proprietary voice AI interviewer allows you to interview your users in real-time. Our AI will surface the most important feedback for you, and you won't have to lift a single finger.

Pathway is an effective tool for product teams that want to quickly validate UX solutions and find relevant respondents. Pathway helps create a better experience for users, gain insights faster, and engage the team in the research. Create a variety of usability tests, survey questions, or asynchronous interviews using a variety of methodologies. Add as many blocks you need, mix them however you want, and add some powerful logic. All of this comes in an easy-to-use user interface. Create a magic link that will evenly distribute participants across your test variations. No more open-ended questions. AI will read the context and ask follow-up questions based on your instructions. Get the insights you need from the people who are most qualified. You can choose from over 130 countries and 400 filters to find the perfect testers for your unmoderated research.

Take the guesswork out your product development. AI-first user interview, prototype tests and concept tests will help you make 16x faster product decisions. Create and launch AI-powered prototype tests, user interview, surveys, design tests, and other research tests for real users, either on your website or with our global panel. Rapidly gain actionable insights that will help you grow your business in 50+ languages. AI can conduct and analyze conversations with your customers whether you are interviewing 10 or 10 000 customers. This allows teams to conduct high yield research in 10+ different languages asynchronously. AI-first research helps you to get to know your customers better and test your assumptions in real time. AI-driven conversations and concept testing conducted with real customers will provide your team with actionable insights. Target customers with action-based triggers or recruit participants from a global panel of 150k participants, with over 300 demographic and behavioral filters.

AI-facilitated interviews will help you quickly and efficiently gain the unique insight into your users that you are looking for. Conduct 1000 simultaneous interviews in multiple languages to unlock unlimited insights. Our AI interviewer engages the participants to uncover deeper understanding and insights. AI-powered analysis: transcripts are analyzed, themes are extracted, and stories are revealed. Rapid insights are released with ai-moderated conversations. Questly AI-facilitated interviews revolutionize the way businesses gain valuable business intelligence. We eliminate the limitations associated with manual interviews by automating the interviewing process using AI. This will enhance your research capabilities. Questly allows you to conduct thousands of interviews at once, saving time and resources, while gaining a deeper understanding of your users. Our AI goes above and beyond surface-level analyses, leveraging advanced algorithmic techniques to uncover patterns, themes, insights.

Conduct user research interviews using UXSquid UXSquid provides everything you need to conduct an effective user experience study. Our UX research tool combines powerful interviewing and transcription tools with AI technology and expert analysis. Our AI technology analyzes data from interviews to provide you with meaningful insights about your users' experiences. You can go beyond the obvious and gain a deeper understanding about your users and their interactions with your products. This will help you prioritize your marketing and product efforts. Highly efficient and effective automated UX research method All-in-one platform for user research with interviewing tool and process Library of User Research Interview Questions Easy to follow UX Research Plan and Template / Cheat Sheet UXSquid allows you to create projects, conduct interviews, and gain insights into the user experience of your users automatically.

You can start a live conversation with hundreds at once. AI uses AI to analyze and organize the responses. This allows you to understand what your audience is saying in real time. With faster and richer insights, you can make confident business decisions. You can reduce risk and make better business decisions by gaining quick, actionable insights. This will also reduce bias and allow you to incorporate the customer voice into the innovation process. This will enable you to make three times more research-driven decisions. Instead of doing follow-up surveys or focus groups, you can share insights in live, flexible conversations that can be held with up to 1000 people. You can save more than 50+ hours by not having to do follow-up surveys and focus groups. This allows you to spend your time telling stories and crafting narratives from data. Remesh is used by customers in many industries to help them better understand their audience and make better products, companies, or governments.

Finally, qualitative feedback at incredible speed, scale, depth, and value. Video feedback allows for better understanding of your customers and building empathy. To influence and drive action and make better decisions, keep an eye on the changing mindsets and behaviors of those who matter most to you business. Agile Qual is the best way to gain empathy for your company. We were voted the number 1 company by the Greenbook Research Industry Trends Report, which is the definitive guide to consumer insights. Video feedback can transform your qualitative agility. Video feedback is a great way to get the depth of understanding that you want from those you care about the most. It takes only a fraction of the time and costs of interviews and focus groups. You can reach respondents around the globe with a series questions that they can answer via self-recorded video.

Easy User Testing & Interviews. Send surveys or schedule interviews with your target audience to get vital data that will support your decision today. Lightster allows you to instantly find and connect with your target audiences using your own screening questions and over 100 criteria. If they are not on Lightster, then we will recruit them for free. Use Lightster for: • Customer discovery/interviews • Surveys User Testing Features: Lightster allows you to schedule live conversations with your target audience. • Surveys: Send surveys to platform users and get instant insights without breaking the budget • Recorded Sessions - Sessions come with screen sharing, recording, and transcriptions integrated. • Double-screening: Ability to view detailed profiles prior to selecting for participation Lightster is available on both web and mobile. All-inclusive Pricing Starting at $12.50 Per Session

Tellet's AI Interviewer will conduct, summarize and analyse hundreds interviews in a matter of seconds, allowing your team to focus on the most important tasks. Set your AI interviewer's context, questions, and objective. Tellet AI can conduct in-depth qualitative interview via voice, video or text in 30 languages. AI can be used to create instant reports that identify themes and patterns, key quotes, along with interesting outliers.

The AI platform transforms qualitative data from customers into actionable insights within minutes, not weeks. With a central repository of insights, you can speed up and improve transparency in your research. Stop manually analyzing user feedback to uncover new opportunities. Our cutting-edge AI allows you to analyze data with an accuracy level comparable to that of a human, allowing you quickly construct your "opportunity tree". AI can enhance your research analysis. Our AI is trained in the best user research methods and practices. It can even help you identify biased questions and answers. It is important to conduct thorough research that includes user insights in order to feed your solution. Our AI helps you to better understand the problem space, and enables your design process. Transform research into a catalyst. Use AI to improve decision-making and deliver products that are valuable to your customers as well as your business.

Emble is an unmoderated remote study platform that simplifies creating, sharing and analysing studies. Emble is designed for efficiency. It lets you set tasks, invite participants and automatically gather insights. All while offering high-quality videos of participants as they interact with your prototypes or websites. Emble's AI-driven analysis, seamless functionality and user-centric design help you capture real feedback from users and create products that resonate with your audience. Emble was born out of frustrations with traditional user research. Our founder, a former Product manager, saw how time-consuming the process can be. Jumping between tools, recruiting participants and conducting sessions, then spending hours reviewing results, was a frustrating experience. Emble was built to streamline the process and make it more efficient.

Test your website with real Australian users. TestMate uses insights from real Australians in order to evaluate the usability of your website or application. We believe that great digital products can be created by focusing on user experience. We can help you identify potential bugs, improve conversion rates, and come up with new ideas for improving UX. TestMate has created a website testing process that will provide you with an in-depth analysis of how Australian customers use your online services. We are a Melbourne-based User Testing agency. Our website testing process uses real users to ensure that you get the best analysis and results. We can tailor our User Testing service to your needs, unlike other testing companies and websites. Tell us about the project and what questions you have. Get feedback from local users who are similar to your test website audience. Your videos are now available!

Collectif is a SaaS AI platform that automates research and feedback analysis. Discover hidden insights in support tickets, feedback form, sales calls and more - in minutes, not in days. What types of data is Collectif analyzing? support tickets, feedback, interviews, sales calls, reviews, Deal reasons There are many reasons why churns occur. How does it work exactly? Connect your tools across your company, or upload interviews. GPT-4 will automatically generate transcripts, topic and sentiment labels, summaries and insights. Ask your data questions to quickly discover issues and opportunities.

Create your own ai-companion that collects feedback from users in an interview style and provides more context than traditional feedback forms. This will help you to make better decisions using the data collected. Add a description and set the behavior of your ai-companion, including what questions he will ask, how he will sound, and how he will behave. You can share it easily with your audience by adding a link to your website or publishing it.

AI unlocks customer insights 10x faster. In seconds, you can understand pain points, desires and behaviors. Prioritize problems based on key signals. Save hours spent manually analyzing data. Interviews, surveys, NPS. Supports docx (docx), csv (csv), pdf, mp3, mp4, and mp4. Our AI finds patterns and insights relevant to your data. We'll send you a link so that you can visualize and share your insights. Insight7 extracts themes, sentiments, and insights. Visualize and share insights. Identify pain points and desires 10x faster. Visualize opportunities and prioritize in seconds. Save money and time on research and development. You can get instant answers to questions such as "What features should I prioritize?" by analyzing up to 50 documents with just one click. Instantly discover the top complaints about user experience. Use insights to prioritize improvements in usability. In one click, identify opportunities to improve the user experience.

Talk to your users. Find out how your users use your app or website. Interview users from all over the globe. To help uncover valuable insights, your team can monitor and take timestamped notes. Ask users to complete tasks on the same time. Send a test link and you will receive a variety of recordings to your inbox. Remote user research for desktop and mobile. No cables required. Ask questions, get honest answers, and let participants share your screen from anywhere in the world. Any website, app, or prototype can be tested. Each project has a unique LiveShare invitation link that can be sent out to as many people as you like. Research goes beyond the lab. Interview and record the voice, screen, and face of anyone anywhere in the world.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

Our AI summaries of user feedback can save you hundreds of hours. We help you understand the needs of your users to quickly reach product-market fit, scale up your user base, and increase revenue. Our GPT-3-powered solution can save hundreds of hours in analyzing user feedback. To measure the impact of your iterations on users' perceptions of your product, track how they perceive it. To stay ahead of the competition, learn about the user needs of your competitors. We can personalize your experience by asking you a few questions. Kraftful will quickly help you understand what users want so that you can concentrate on creating a great product or doing whatever else you enjoy with your time. To analyze feedback, you can have a conversation and find out what was previously impossible to do with hundreds of hours of manual review. Imagine all the TikTok moves you could learn with just a few extra hours.

Track clicks and mouse movements to improve your digital customer service. Track dynamic elements like pop-ups, hidden items, drop down menus, etc., instead of static heatmaps. Our interactive heatmaps will help you to understand the UX complexity of mega-menus and reduce user frustration. Never miss a click, scroll or hover. Identify key elements that grab users' attention. Measure sentiment across pages and target groups. Connect quantitative and qualitative insights. Get real-time feedback and collect and analyze your NPS scores. View session recordings of low feedback scores to see why users are unhappy. You can get insights into every user action. Use dynamic and interactive heatmaps on your website to determine where users are leaving. Increase conversion rates, fix problems, and segment optimise for better growth.

Get the context data you need for better, user-centered decisions Flexible tool that can be used for more than just diary research. Competitive analysis, prototype feedback, prototype feedback, in-the wild product discovery, fieldwork supplementations, shopalongs. With Diary, there are many methods teams can use. Fieldwork quality insights made accessible and agile. You can press "go" to start your study and then return to the platform to see the results. You can keep a diary to record immersive data that you can collect at the "right time" and then review it later. You can take action from difficult research questions. dscout results are designed for impact. Use powerful in-platform analysis tools for easy tag, filtering, and synthesizing. Engage with your stakeholders to share and generate empathy through intimate video responses. From launch to field, to delivery with ease. Pull out your most articulate participants with our machine-learning-based "expressiveness" feature.

CX and design teams map journeys of customers to bring insights and data. TheyDo helps your business align strategy, planning and delivery around journeys. You can transform your research into high-quality travels with Journey AI. With a clear journey taxonomy and hierarchy, you can get everyone on the same page. Set your business goals, and show how tackling large opportunities across journeys can deliver results. Journey AI maps out the hundreds of journeys most organizations have that make up their customer experience. Create a consistent approach to working with journeys as the core of operations. When everything is important then nothing is. TheyDo helps uncover the top customer needs. Track team work and improve NPS and CSAT. SSO can be used to integrate your entire organization and ensure that all departments are aligned with the customer journeys. We offer three simple plans once you reach the point where you are discovering opportunities you would not have otherwise discovered.

Respondent is a marketplace that allows you to find business professionals to conduct in-depth research interviews. Get to know your target audience. For research interviews, recruit business professionals and the general public. You can create B2B and B2C research projects. Start recruiting your target audience. After your interviews, pay participants. Employ business professionals with verified work information. Get feedback from current and potential users to refine your product. You can quickly test the viability and get ideas for new projects. Talk to customers of similar products and find out what makes you different. Real participants from verified companies can help you research B2B topics. Our top-notch participants can be used to research a variety of consumer topics. Live conversations are the best way to build customer personas. You can target the audience you are interested in conducting research with and decide how much to pay them.

Great Question is used by researchers, designers, product managers, marketers, and marketers to create panels, schedule interviews, share insights, and send incentives. You can quickly build a network of customers to answer your great question. To find the perfect match, import, invite, filter. Use our research calendar to schedule interviews or integrate your data. In minutes, you can launch prototype tests and surveys. With tags, clips, highlights and results, you can transform survey results and interviews into consumable reports. Share your insights for everyone to see. To truly understand your customers and get their feedback on the work you are doing, it is essential to build something truly special. Today's companies don't have the systems and processes in place to make customer research an integral part of their decision-making process. We are a small, but powerful team of product managers, engineers, entrepreneurs, and designers.

CMNTY Platform is an intuitive online research platform that marketers and insight professionals use to create project-based and continuous insight communities. CMNTY's services and platform include panel recruitment, qual, quant research activities and moderation, AI-powered analysis and reporting. The CMNTY Platform combines a variety qualitative and quantitative research methods into a single software platform. CMNTY supports both short-term projects as well as continuous insights communities. You can launch your project in a matter of hours and receive actionable insights within days or weeks. Get a 360-degree view and continuous, in-depth understanding about your target audience. Give your client or business department actionable insights that help them make better informed decisions.

Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant. Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation. Specialising in CX and EX feedback, Netigate is the complete solution for companies.

Percept Insight (pi) is a full stack no code SAAS solution designed to amplify your business acumen through actionable insights at a fraction of traditional costs. For marketers, imagine influencing real-time consumer actions with unprecedented precision. PI can help set up engagemnent for specific user behaviours, like sending a timely WhatsApp reminder to users who abandon their shopping carts. No tedious data imports or delays—just immediate, impactful results. Product managers gain a magnifying lens into user interactions, unveiling patterns like time taken to place an order or preferred navigation routes. These insights pave the way for refined product strategies, optimizing both high-performing and lagging feature sets. Meanwhile, engineers can trigger alerts and incidents just by configuring reports. Again no code. In essence, Percept Insight isn't just a tool—it's your partner in reshaping business outcomes and its value is being realised across industries by different businesses. I look forward to discussing how we can integrate this transformative solution into you. Leverage data like never before.

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

Sphinx iQ 3 provides intuitive and efficient multi-channel survey solutions to help you at every stage of your project: from the design and analysis of your questionnaires to their communication. Sphinx iQ3 combines quantitative and qualitative data visualization methods to give you a visual representation of your results that is both rich and precise. Sphinx iQ 3 is an innovative way to make the most of your studies and to guide your decisions. Personalize your invitation messages. Your custom-made forms can be created (design, page count, questions type, thank you message, etc.). Script your form with referrals and conditional questions to ask the right question to the right person. Distribute interactive and dynamic questionnaires that can be adapted to different media such as smartphones, tablets, computers, and tablets. for a better user experience (responsive design).

Partner with DashLX to get product innovations, customer engagements, insights, and more. All of our analog activity data is digitized and converted into deep meaning and value for brands and consumers. The digital representation of people's daily activities and environments (collected using GPS-enabled watches or wearable devices) can be used to provide real-world utility and customer affinity. It is easy to access the data you need to invent and build lasting customer relationships. Engaged customers share LX with brands to help them design and deliver the products and experiences they desire. Represent activity details, tendencies, dimensions. Discover patterns and insights, including weather trends and topography trends. We deliver hyper-personalized consumer preferences and needs. We integrate and normalize disparate user information from many sources. This user data is structured, augmented, and contextualized.

Brands must be agile in market research to succeed and remain competitive in today's changing economy. Traditional research firms are too costly and move too slowly. DIY tools don't provide the insights necessary to make confident decisions. GutCheck was the first to pioneer agile market research over a decade ago. This is why some of the most innovative and successful brands in the world trust us to help them with their most important business decisions and growth strategies. Our agile approach focuses on speed and rigor. This combination allows us to capture deep insights and provide actionable recommendations at the speed our clients need.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

User Evaluation is a platform powered by AI that provides a new way to understand customers. It is designed to help businesses discover valuable user insights using various AI tools. Data analysis can be automated to extract key information from conversations with customers and convert them into AI reports that include visual graphics. It also has an intelligent AI chat to help with data understanding and brainstorming. AI tags and notes will help you keep track of all your findings.

Customer session replays can provide interaction data such as mouse tracks, clicks, touch gestures and form interactions. Prioritize your CX actions based on actual customer behavior on digital channels. Sometimes, customer feedback isn't sufficient. It can be difficult to get insights from cryptic remarks, and even more difficult to take action. Verint Digital Behavior Analytics makes it easy to see and believe. Digital Behavior Analytics integrates customer feedback into the system natively, providing a complete picture of customer experience. By connecting replays with important KPIs, you can analyze actual customer experiences in order to uncover pain points that negatively affect digital experiences and conversion.

Lyssna is a user research platform used to test digital products with real users and gain insights into their audience. Its tools optimize designs for engaging, user-friendly experiences. Key features include: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure. First click testing: Assess navigation efficiency by tracking user clicks. Surveys: Gather feedback from target customers for validation. Navigation testing: Optimize user flows through task completion assessments. Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process. Card sorting: Open and closed methods to organize and label content intuitively for your audience. Tree test: Refines I.A for user navigation, ensuring easy access to needed information. Preference testing: Understands audience preferences through choice-based questions. Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.

Emozo's DIY SaaS Research & Feedback Collection platform provides behavioral and emotional insights that will help you make the right decisions about all digital content. Emozo's platform allows you to go beyond traditional customer data analytics to gain insight into customers' hearts and minds in order to understand the effectiveness of all digital content. Emozo can be used to measure the effectiveness of advertising, applications, streaming media content and the like on any channel, web, mobile, social, or TV. Emozo's innovative method of combining unconscious (attention, emotion) and stated responses (survey) responses makes it easy to quickly understand the effectiveness of any digital content. Emozo uses AI to enable qualitative research on a scale that is fast and easy on customers' devices. Emozo supports iterative design and development processes and offers fully secured data protection for both you and your customers.

UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs. With fast and comprehensive analytics of UserX, companies can easily identify areas of improvement and unlock new growth opportunities. The platform is designed to help brands understand user behavior, track essential metrics, and optimize app's performance.

Place people at the center of your decisions. Our user research platform helps you understand what is most important. Use it to transform insights into action and make informed decisions. OptimalSort allows you to easily and confidently optimize your content structure by learning how people group, label and conceptualize ideas. Treejack gives you the insights you need to create a website that works for you, whether you're building one or updating an existing one. Get feedback on your designs fast. Chalkmark allows you to quickly test your designs with users. This makes it easier to get feedback and speed up turnaround. Learn from your results with Questions to help you understand your customers and answer your burning questions. Reframer allows you to capture all your research notes, usability testing and observations together in one place.

CitizenMe is a global network of "Digital Citizens" who use the CitizenMe App to collect data, surface data-insights and receive hyper-personalised products or services. Citizens are happy to share their data with brands they love and causes they care about. This means that businesses must have human data relationships. In real-time, hold anonymised deep-data conversations with thousands of real customers. Personalization that delights customers, rather than creeping them out, is possible through intimate personalization. This will lead to increased personal empowerment, business growth acceleration, and positive social impact for your company. Live, in-the moment surveys to get the facts. Real people with verified multi-variate data (we are not quick and dirty). You will also find stunning data visualisations, image galleries, and interactive charts. We have simplified the pricing and now payment is pay-as you-go.

Insights teams can use a tech-driven platform to gain consumer insights. You can map insights across media, digital, and shopper touchpoints to deliver emotional customer experiences, optimize customer journeys for increased conversions, and gain emotion, attention and engagement insights. UX teams can use the UX platform and usability testing platform to analyze their user experience. Measure attention, engagement, and emotion across user journeys. Test prototypes, mockups and chatbots. Identify key elements in the UI that customers notice. Deliver emotionally optimized UX to drive conversions. Emotion Insights helps you create the best customer experience. Facial Coding APIs for measuring emotional response at scale, single-face emotion recognition, in the wild multi-face emotion recognition, and recorded video emotion analysis. You can test stimuli in a variety of channels, including videos, print ads and planograms, website designs, packages, chatbots, and websites.

You can turn more people into satisfied customers by using user insights. Automatically survey your users as they use your app or browse your website. Collect actionable insights from your users to better understand what they want and why. Convert them more into repeat customers. AI allows anyone in your team to create user research surveys customized for you in seconds. AI will ask you about your goal. 1Flow AI creates a customized survey in less than 5 seconds based on your requirements and its domain expertise. Create beautiful in-app flow with font and color customization. You can also choose from a range of widget sizes and positions. Give your users an experience that feels like it's part of your brand. You can trigger any flow to appear at the exact right time, based on page URL rules and events. Meet users where they're most engaged and get to know them quickly.

As they use your app or website, listen to what people have to say about it. To improve conversions, usability, retention, and UX, it is important to understand the WHY behind your metrics. Avoid the hassles of user recruitment and testing logistics. Enter your mobile app URL, website URL or prototype URL to receive insights on-demand and auto-delivered monthly. Share a link to test results to inspire and align your team. Real user stories will help you see beyond the blind spots and biases of analytics, surveys, and other improper research.

In no time, you can create your own diary study project and invite your users. Get customer insights, speed up innovation, find the perfect match, and deliver more value to your customers. Contextmapp is a new research tool that includes an app for participants as well as a dashboard for researchers. Collect feedback, qualitative insights and photos. Different invitation options offer high response rates. There are no monthly fees and you only pay for the credits that each participant uses. You can see what your users think and do right now. Contextmapp lets you see what people think about your products, services and brands in real-time. Contextmapp is available in both the Appstore and Playstore. You use a dashboard. They use the Contextmapp App. Customer research has never been more simple and powerful. Become a research master, share your insights and encourage collaboration within your organization to achieve the best insights.

UXsniff is a powerful AI-powered tool for analyzing session recordings and identifying abnormal click patterns. UXsniff can be your virtual UX expert, transforming the UX analysis process. Watch how your users move, scroll, and click around your website. Take action to fix what frustrates users. It can be difficult to analyze hundreds of recordings in order to gain UX insights. We've used the ChatGPT API's power to provide you a summary for each recording. You don't need to watch each video. Review the summary generated by GPT to quickly understand what happened in the session. This summary allows you to decide quickly whether to skip the video or go deeper into details. Visualize aggregated data on an interactive heatmap to see how users move, click and scroll through your website.

Copilot is a tool for product-led growth companies that collects, analyzes, and drives user insights at scale. In seconds, you can set up feedback infrastructure. Create a feedback experience that encourages users sharing more. Monterey can be integrated into your daily routine. All feedback can be consolidated, so your product and engineering teams don't have to spend endless time tagging and categorizing feedback. This will allow them to spend more time with users and ask engaging questions. Stop looking for hidden gems within customer feedback. You can quickly make sense of large amounts of data. Give product, support, or user research teams a powerful kaleidoscope that zooms in and out on the data points that are important.