Unite Us Description

Our platform is continuously adapting to enhance the experience for our users and the communities they uplift. With a secure and adaptable framework, we have become a partner for innovative communities and institutions nationwide through Unite Us. The initial phase of a client’s engagement typically involves screening to uncover their various simultaneous needs. We are agnostic when it comes to screening tools, allowing us to tailor your inquiries with our algorithms to forecast risks and provide immediate strategies for addressing your clients' needs. Rather than merely seeking out resources and making referrals, our integrated platform ensures that every organization within your network can track client progress, understand the journey they took, and see the specific outcomes that benefited their health. It is crucial that organizations receiving referrals are equipped with the right information to effectively assist each client, and our platform aims to facilitate that. By fostering this level of insight and collaboration, we empower organizations to create a more impactful support system for those they serve.

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Over 25 years ago, one of our founders was working as the IT Director of a large behavioural health and residential services agency in New York. Sensing a need for a better way to track and report on their services, he developed a case management system for his agency. Over time, two other agencies joined in and helped expand the software so that it could serve the needs of virtually any human services agency in the country. Today, Foothold’s team and our software support hundreds of agencies across the nation, in Guam, and in Puerto Rico. With our technology expertise and roots in human services, we continue to empower agencies to focus on their missions.
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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
Unite Us
Year Founded:
2013
Headquarters:
United States
Website:
uniteus.com/platform/

Media

Unite Us Screenshot 1
Unite Us Screenshot 1 Unite Us Screenshot 2 Unite Us Screenshot 3 Unite Us Screenshot 4
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support

Unite Us Features and Options

Unite Us User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Software engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Platform BROKEN for over 1 year

    Edited: Sep 30 2023

    Summary: Worst experience working with commercial off the shelf software I have ever experienced. Sending feedback to NYSDOH to stay away from this company in support of the Medicaid 1115 waiver.

    Positive: Nothing, software doesn’t work, software engineers don’t understand the business their software supports, software negatively impacting business of customers, looking for new platform due to severe defects staying open for over a year. These people don’t really know what they are doing. In 30+ years of working with COTS software, Unite Us is by far the worst.

    Negative: Support is bad, Software engineering team doesn’t understand business they support, zero creativity in solving problems, major defects Unite Us created still open after 1 YEAR!

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