TypeGenie Description

The world's best auto-complete solution will increase productivity and customer satisfaction. Repetitive elements make up over 95% of customer service calls. Intelligent sentence completions can predict repetition. You can save time by not having to type repetitively and instead focus on providing excellent customer service. Sentence completions can improve productivity and quality. Customers get faster responses if they spend less time writing. This allows you to respond faster to customers and your service team. A brand needs a consistent tone of voice. TypeGenie's suggested words encourage consistency across the support team. Because they are based upon your past tickets, completions are highly relevant and personal. Completions are created with cutting-edge artificial intelligence (called Deep Learning) and a self-learning capability. TypeGenie suggestions will improve the more your team uses it.

Pricing

Pricing Starts At:
$199 per month

Integrations

API:
Yes, TypeGenie has an API

Reviews

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Company Details

Company:
TypeGenie
Year Founded:
2015
Headquarters:
United Kingdom
Website:
www.typegenie.net

Media

TypeGenie Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
24/7 Live Support
Online

TypeGenie Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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