TypeGenie Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
TypeGenie Alternatives
QueryPal
Revolutionize Your Support Team with Seamless Automation
Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied.
Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions.
Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors.
Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.
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Tai TMS
Tai TMS has been helping freight brokers to grow their businesses for 15 years. We have a core team that includes software developers and industry experts. Our customers trust us for our commitment to innovation, speedy, efficient problem solving, as well as dedication to their success. Tai TMS offers freight brokers a single platform that allows them to quote, book, and track shipments. Tai automates LTL shipping and provides FTL brokers a central platform for sourcing load coverage. Freight brokers understand what it takes to be competitive. However, it can be difficult to grow a brokerage without a modern TMS Solution. Tai is the solution. Tai TMS automates all aspects of logistics, giving freight brokers unprecedented visibility in the process and allowing them to work more efficiently. Tai's AI-enabled platform allows clients to book LTL and FTL shipping directly, which makes it easier for you to find new customers.
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Freight Genie
Transform your business with the Freight Genie, which delivers a steady stream of quality shipper leads directly to your inbox every day for life. Every day, you will receive between 1 to 5 carefully vetted shippers, enabling you to significantly enhance your business operations. The Freight Genie lead automation system connects you with qualified FTL or LTL shippers, ensuring you secure high-paying loads and build a loyal client base. Customers benefit from reduced time spent on paperwork and handling customer inquiries, allowing them to focus on expanding their shipper network. With personalized leads, the Freight Genie helps you sidestep the intense competition found on load boards. Additionally, it offers assistance in launching digital marketing campaigns across your social media platforms to widen your reach. Furthermore, the Freight Genie also provides broker training and coaching that streamlines the learning process, helping you avoid costly pitfalls as you navigate the freight brokerage landscape. Embrace the Freight Genie to revolutionize your freight business and unlock new opportunities for success.
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Text App
Text App is a next-generation customer support platform that unites chat, ticketing, automation, and analytics in one intuitive workspace. Built on deep industry expertise and powered by advanced AI, it helps teams deliver faster, more consistent, and scalable customer experiences.
Intelligent AI at the Core
At the heart of Text App lies Text Intelligence, a self-learning engine that grows smarter with every interaction. It analyzes help articles, past conversations, and business data to:
• Instantly resolve repetitive questions
• Suggest tailored responses
• Route complex issues to the right experts
This allows teams to focus on what matters most — building meaningful relationships with customers.
Unified Inbox for Omnichannel Support
Text App centralizes every message — from email, chat, WhatsApp, and Messenger — into a single shared inbox. Agents always have full context, even when customers switch channels. Smart ticketing automatically classifies, prioritizes, and assigns requests to keep support efficient and organized.
Automation Without Code
With the no-code automation builder, teams can easily automate follow-ups, escalations, and CRM syncs — no technical skills required. Proactive tools like greetings, pop-ups, and campaigns help connect with visitors in real time and turn engagement into conversions.
Analytics and Security
Comprehensive dashboards reveal key metrics such as resolution time, CSAT, and agent workload. Enterprise-grade security — including SSO, encryption, and GDPR compliance — keeps your data protected.
Text App scales effortlessly with your business, helping you grow service quality — not costs — and turning customer support into a true driver of loyalty and growth.
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Pricing
Pricing Starts At:
$199 per month
Company Details
Company:
TypeGenie
Year Founded:
2015
Headquarters:
United Kingdom
Website:
www.typegenie.net
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Live Rep (24/7)
Online Support
TypeGenie Features and Options
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