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Description
Transform your business with the Freight Genie, which delivers a steady stream of quality shipper leads directly to your inbox every day for life. Every day, you will receive between 1 to 5 carefully vetted shippers, enabling you to significantly enhance your business operations. The Freight Genie lead automation system connects you with qualified FTL or LTL shippers, ensuring you secure high-paying loads and build a loyal client base. Customers benefit from reduced time spent on paperwork and handling customer inquiries, allowing them to focus on expanding their shipper network. With personalized leads, the Freight Genie helps you sidestep the intense competition found on load boards. Additionally, it offers assistance in launching digital marketing campaigns across your social media platforms to widen your reach. Furthermore, the Freight Genie also provides broker training and coaching that streamlines the learning process, helping you avoid costly pitfalls as you navigate the freight brokerage landscape. Embrace the Freight Genie to revolutionize your freight business and unlock new opportunities for success.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
API Access
Has API
Integrations
Facebook
Freshdesk
Gmail
Intercom
LinkedIn
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
WhatsApp
Zendesk
Integrations
Facebook
Freshdesk
Gmail
Intercom
LinkedIn
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
WhatsApp
Zendesk
Pricing Details
$44 per month
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Freight Genie
Country
United States
Website
freightgenie.com
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
