Time Tracker by eBillity Reviews

Summary: We use the desktop and mobile app heavily. Great support when needed. Employees understand the system quickly. Love the Invoicing features.

Positive: Patrick was a huge help with my annual tax season export/reporting. We've been with eBillity for years - love the product.

Negative: None. We have no issues. We customized the dashboard to our liking for more efficiency.

Summary: Love it. It has been a solid time and billing system for us for many years. QB interface is good. Very happy with the product.

Positive: Great support (especially Patrick). We have had great luck integrating with Quickbooks Pro. Solid interface.

Negative: Licensing is a little funky, but it is tolerable. We have had some interesting challenges with setting up users because we don't do it that often. Otherwise, it is great.

Summary: Walked me through the issues and handled back end during the discussion. No hassle.
Love it love it love it love it love.

Positive: Helpful and quick customer support, Thanks Kelly.
Easy for employees and administration with great reminders.

Negative: N/A.

Summary: I have resolved issues with Kelly in the past and she has responded quickly and sorted things out without any fuss. She is fantastic.

Positive: I had an issue with Time Tracker and needed support. Kelly was just wonderful - she sorted my unusual issue out very quickly. I might also add that she responded to my email request for support faster than I expected.

Negative: I have no concerns with Time Tracker. It is a great product and integrates seamlessly with our accounting software (Reckon Accounts).

Summary: My tech guy Patrick overall was a great help to me and my fellow co-worker. He was easy to work with.

Positive: Patrick did a wonderful job with helping me out with my clock in and out times for one of the employees.

Negative: There isn't a con that I can think of during this experience. He was extremely helpful with the technical issues I was having.

Summary: Overall experience is really great.
Just that the product has become more expensive than a few years ago, but that goes for most products and services nowadays.

Positive: I have been using this support service for many years when encountering some issues. Without exception the follow up was quick and successful.

Negative: So far I haven't really encountered any cons. If there was any issue this was able to be solved quickly enough for me not to consider this a real con.

Summary: Overall this time tracking is easy to use and understand. Set up for the company and employees is easy as well.

Positive: It keeps track of hours with ease. Easy setup to add and remove employees and the reports you can pull up are great.

Negative: Could make the reports pull more like what you get from quickbooks.

Summary: Perfect for freelancers and those who charge by the hour. I'm an independent contractor and couldn't live without it.

Positive: Easy to use.
Has never failed me.
Reliable.
This is a fail-safe product for me. I couldn't do my work without it.

Negative: No cons, really. I would happily pay for this. I would prefer a little more customization but I haven't tried much to customize. If it disappeared suddenly, I'd be in trouble. Maybe there's a way to back it all up and I just haven't explored that yet.

Summary: This app is great for businesses/companies who have employees working onsite especially because you can track GPS accurately.

Positive: It helps us track hours accurately and monitor locations accordingly. It also gives us an overview of the members'/users' hours for the week.

Negative: There are times that the system takes time to load or isn't accessible.

Summary: Customer service and the development team are very professional and responsive. Joann went above and beyond to help me get my system up and running for payroll!

Positive: Time Tracker is very easy to use, and they are always helpful whenever I call. Your on-hold time is very minimal.

Negative: No complaints! Our company has been using Time Tracker since 2011 and we love it...

Summary: Overall been using eBillity since 2014, I am satisfied with the ease of use, their customer service is outstanding and would highly recommend if you are using QB Desktop.

Positive: Customer service goes over and beyond expectations. Rarely have issues but when an occasion does arise mostly due me moving the QuickBooks files, support is easy to reach and able to fix promptly. Easy to use.

Negative: No cons. This product saves me so much time and makes my billing less painful. My staff seems to like the program as not major issues.

Summary: Very positive. Would highly recommend!

Positive: Ease of use, web based and iOS app are good. has geolocation tracking. syncs w/ QuickBooks. Great tech support, responsive, knowledgeable and always solve the problem - no long wait times.

Negative: Sometimes wonky on desktop but keeps getting better.

Summary: I highly recommend to small businesses on a limited budget.

Positive: Time Tracker is easy to use and affordable.

Negative: Time Tracker is great. I do not have any cons on this.

Summary: I am a very satisfied customer. This application makes it easy for the employees to enter their time, it constantly saves (huge plus) and it gives you warnings when you are entering something incorrectly. It definitely helps out with those employees that are not all that knowledgeable about technology.

Positive: It is not that hard to navigate once you give yourself a minute or so to look it over. Not to mention, the great support you receive when you have questions.

Negative: Everything has glitches. lol The design could use some tweaking but it is still ok and manageable.

Summary: Time Tracker has made my practice more efficient and aids in projecting an up-to-date and professional image.

Positive: Time Tracker by eBillity is a powerful and up to date time an billing solution. It allows me to capture my billable time, review and manage associates' billable time, send bills in a variety of formats, and manage my client escrow accounts. The ability to access Time Tracker remotely allows me to make time entries and even render bills on the fly. I have used Time Tracker for over 5 years and am a happy customer.

Negative: This is a well designed product. I have no complaints.