Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MSP Dark Intel stands out as a purpose-built dark web monitoring solution tailored exclusively for managed service providers, empowering them to protect their clients while turning cybersecurity into a profitable revenue stream. The platform continuously scans over 500 billion breached records, offering real-time alerts on compromised credentials and comprehensive breach intelligence across 200+ types of personally identifiable information (PII). Its centralized dashboard enables MSPs to manage multiple clients effectively, while integrations with ConnectWise, Autotask, Microsoft 365, Slack, and Teams streamline workflows without disruption. MSPs benefit from unlimited scanning capabilities and prospecting tools that help grow their customer base by leveraging actionable breach data. The platform’s flexible month-to-month billing and lack of contracts reduce risk and operational overhead. With a strong focus on profitability, MSP Dark Intel supports high-margin services with average MSP revenues reaching $8,500 per month. Real human support and guided onboarding ensure a smooth setup experience. This tool also increases client loyalty by offering ongoing protection that addresses evolving cyber threats.
Description
Thread is the no-code AI Service Desk built specifically for Managed Service Providers (MSPs) who want to modernize operations without adding overhead. It combines conversational AI, triage automation, and unified chat tools into a single platform that connects seamlessly with your PSA systems like ConnectWise, Halo, and Autotask. In just 30 minutes, MSPs can deploy AI agents that automatically handle intake, prioritize tickets, assign categories, and complete time entries. The result: technicians gain back valuable hours, with response times improving up to 5x and resolution times reduced by 78%. Thread’s intuitive inbox interface eliminates refreshes and syncs every ticket, conversation, and update across platforms like Teams, Slack, and Messenger. Its Planner view allows easy scheduling, thread management, and collaboration—all in real time. With agentic triage, you don’t just automate tickets—you deliver smarter, faster service experiences that scale with your business. Designed for modern MSPs, Thread is the ultimate operating system for high-performing service teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Autotask PSA
No
ConnectWise PSA
No
HaloPSA
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MSPDarkIntel
Founded
2025
Country
United Arab Emirates
Website
mspdarkintel.com
Vendor Details
Company Name
Thread Magic
Founded
2019
Country
United States
Website
www.getthread.com
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
No
Knowledge Base
No
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
No