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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent Remote desktop control Edited: Jul 11 2020
Summary: TeamViewer is a wonderful remote desktop screen sharing and control tool. We use this platform when working on remote projects to get access to our team desktop. It's a simple and powerful desktop remote control.
Positive: #1- TeamViewer is also available on the mobile platform.
#2- Very simple to connect and control desktop screen remotely.
#3- Easy to transfer file when connected.Negative: #1- We had a very positive overall experience with it.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Likely the best software for remote support Date: Jul 08 2020
Summary: User interface is good which makes it easy to configure.
Reliable with file transfer which is very fast.
Screen sharing have made it easy to train teams at different locations.Positive: It have made it easy with remote assistance.
Friendly user interface and great customer support.
More convenient with file transfer.Negative: Best remote support software but when network is down it disconnects.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Reliable with file transfer and video conferencing Date: Jul 06 2020
Summary: More intuitive and user friendly software.
Have high quality calls with video conferencing.
It's more fast to transfer files.Positive: Video conferencing is more convenient with very high quality calls.
Reliable with remote support.
It's very fast with file transfer.Negative: The software when the internet is down is just disconnect.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Faster with file transfer and easy to install and configure Date: Jul 06 2020
Summary: Great customer support.
It's very easy to install and configure.
Faster with file transfer.
Effective with video conferencing with clients from anywhere.Positive: It's very easy to install and configure.
very fast with file transfer.
It's easy to connect with other users.
Great customer support.Negative: Faster with file transfer and easy to share files.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Remote control makes it's effective with IT support Date: Jul 06 2020
Summary: The customer support is brilliant.
Screen sharing is effective with training.
Great with remote support for the company users which helps to support them remotely.Positive: Remote support makes it effective with while supporting computer users.
File transfer is more effective.
Reliable with screen sharing which makes it easy with trainingNegative: User friendly interface and reliable with remote support.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
More than Remote Desktop Software Date: Jun 24 2020
Summary: TeamViewer is very easy and helpful software, always worked when i need it most. Can control unattended Desktop or server. Even can share files between devices. It supports cross platform, Even can access your Desktop/Notebook through your mobile devices. Can be used to control the remote device as well as attached peripherals eg.- Printer. Provision to set manage access per user basis. Very smooth user experience.
Positive: TeamViewer is complete remote desktop software, featuring many extra features, which are vital in Remote desktop management. Some of the features are -
1. Remote Device Control.
2. Remote File sharing
3. Supports Cross-Platforms device.
4. Supports Video conferencing.
5. Most of the required features are available in Free version too.Negative: This software is always worked for me whenever i need it. No complain at all
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
TeamViewer - Remote Support for your computer Date: May 28 2020
Summary: I am using TeamViewer for almost 5 years now. It always helps me in resolving my software issue without actually going out to the workshop. It helped me on various occasions where travel is reduced to almost zero.
I would for sure recommend TeamViewer to a small team of support personnel but a large team would require some more advanced tools with more licenses. Sometimes TeamViewer faces issues opening a session once another user just logged off from a session. Overall, it's a workable product that is widely used but more suited for small teams.Positive: (+) Transfer of files from the remote computer.
(+) Secure connection.
(+) Video calling option with chat.
(+) Real-time connection depending on the internet connection.
(+) Good recordingNegative: (-) Call drop off, stability issues.
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(-) Unavailability at peak working hours.
(-) Drop in frame rate at times of high demand -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Best remote access tool Date: May 25 2020
Summary: TeamViewer is the ideal and simple remote access and support tool. It helps you seamlessly access remote systems across the globe with little to no effort.
Positive: Easy to use even for new clients.
Reliable and secure with encryption.
Password protection.
Works well even on mobile.
Recording feature.
Supports all major platforms.Negative: Version specific - both systems must be on same version to connect.
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Subscription model. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Perfect for Remote Support Date: May 24 2020
Summary: TeamViewer is a great program to use for remote support. Definitely recommend it for IT administrators.
Positive: It allows remote control of a computer that is in a remote location.
It has security features, so that not just anyone can remotely log into the PC at any time.
There's a file transfer feature, which allows for transfer of files securely.
There is very little lag between the two PCs.Negative: If the person has a different version to you, then it makes it a bit of hassle to connect.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Help is on the way Date: May 06 2020
Summary: Being a small non profit and not being able to staff an IT person, it is great to let them do the work remotely.
Positive: What I like best is having the ease of someone being able to solve my computer issues remotely and quickly.
Negative: The numbers are complex and hard to remember, but doable.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great Software Date: May 05 2020
Summary: Overall it's a great tool and they do have a free option if you're using it for personal instead of commercial.
Positive: Super easy way to login and access others computers when you're trying to help troubleshoot and provide support.
Negative: Access can be tough when someone isn't sure how to set it up.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
TeamViewer helped me a lot Date: Apr 12 2020
Summary: It's a very good software for remote control and screen sharing. Free trial version is also available. Premium version also very good.
Positive: Remote control is easy. We can even chat with the other while connected remotely. We can fix the users problems without going to the user directly.
Negative: Everything went well while I used the software. I like it, so no disadvantages.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Remote control and desktop sharing made esay Edited: Apr 08 2020
Summary: Best software for remote connections and desktop sharing. Though I've only used the free version, I like this one.
Positive: Good interface.
Works even behind proxies.
Cross-Platform.
We can even chat while the connection is on.Negative: The connection gets terminated sometimes.
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Faced authentication problems a couple of times.
It showed private IP though I was connected to the internet. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great tool and so easy to use. Date: Apr 07 2020
Summary: I use this for personal purposes between family members so that I can help them out with their computer needs (I worked in IT for a number of years). My elderly parents love the ability for me to just remote in and fix things for them.
Positive: Easy for even non computer savvy people to get started with. Secure connection and peace of mind that you will always know when someone is remotely connected. Chat feature is great too when remote troubleshooting.
Negative: Software updates can sometimes be a pain because if the versions don't match you can't update clients remotely.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Consistently good Date: Mar 29 2020
Summary: Great piece of software. The desktop apps work like a charm, but mobile apps could use some refining.
Positive: Works across several platforms. Has been reliable for me for years.
Negative: I wish the Android app had a better user interface so that it is more convenient to use on a small screen.
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