TMAC Reviews

TMAC Description

Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.


Our clients most-used features:

Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.

Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.

Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.

Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.