Superchat Description

Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.

Pricing

Pricing Starts At:
€79 per month
Pricing Information:
Billed annually

Integrations

API:
Yes, Superchat has an API

Reviews

Total
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features
design
support

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Company Details

Company:
Superchat
Year Founded:
2020
Headquarters:
Germany
Website:
www.superchat.de/

Media

Superchat Screenshot 1
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Product Details

Platforms
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Superchat Features and Options

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Superchat User Reviews

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