Alternatives to Sturdy

Every customer conversation is critical to the success of your business and the revenue you can deliver. At Jiminny we help you record, capture and analyze each customer interaction to generate actionable insights on what is and is not happening; enabling you to move the needle and support your biggest objectives across the business. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams.

With truly actionable insights, you can unleash the potential of your sales engine and marketer with real-world results that will accelerate pipeline generation and improve the outcome of in-quarter deals. People.ai combines all revenue activity data and enriches each account and opportunity with next generation insights that increase high-quality pipeline generation, and improve the execution and execution of every deal. Keep your team connected to every aspect of account engagement to ensure that everyone knows who is engaged and where there are opportunities to expand the pipeline. You can understand the impact of each person and activity on the progress of a deal and make actionable recommendations to improve your rep performance. Our data platform uses patented AI technology to break down data silos, and connect the dots between seller performance and buyer engagement - providing insights that will make your entire Revenue Engine more intelligent.

Aligned is the place where B2B Revenue teams and buyers can work together efficiently. Moving the deal/customer project away from back and forth, dull, chaotic, salesy emails, to a single collaborative workspace that each customer can use. Reps are empowered with the ability to communicate better with all stakeholders, to better coordinate on resources, on next actions, and to use analytics to see their blind spots in buyers' journeys. Aligned is used daily by thousands of top revenue reps at companies such as Liveperson and Deel to simplify the complexity of managing their deals and enhance their customer experience by empowering buyers. As we strive to make sales more enjoyable, more impactful, and frictionless, our buyers continue to share their love for Aligned.

Revenue intelligence gives you powerful insight into customer interactions. Win more deals. Skyrocket rep success. Gain critical market intelligence. Replicate what your top reps do. Transform your team into quota-shattering super sellers. Stop deals stalling. Every deal should be on a track to closure. Every time, solidify the next steps. Listen to the raw voice of your market. You can be sure of success when you launch new initiatives. Your most successful sellers should be cloned. Data shows that the best reps are different from the rest. Your average sellers can become stars.

Learn how customers engage with your sales reps in sales conversations. Turn them into revenue. The system captures and understands what customers say about each other and provides insights that can help increase predictable revenue. Let's face facts. Customers have many things on the mind. To better guide your conversations, you need to know what customers care about. Captures calls, transcribes using state-of-the-art AI transcription, figures who asked what, when and about what, and organizes it all with deals, accounts, prospects. Analyzes interactions by prospect/rep and tags, summarizes by topic and captures KPIs. Compares topic patterns that move deals through stages. Connect key KPIs, such as deal risks and other topic patterns, by stage, rep, to revenues. You can use insights to build a successful sales team and predictable revenue. Top closes are able to communicate in subtle ways that reflect their personalities.

Spool allows you and your team access and document key conversations from customer calls and sales meetings by simply pressing a button. Spool can be connected to your Zoom account. The Spool widget can be used during sales calls and customer calls to capture only the most important, non-sensitive portions of your conversations. There is no typing required. To capture as many discussion topics and as many calls as you wish, simply press the widget button. Spool uses text classification and sentiment analysis algorithms to identify and categorize the most valuable and effective parts of selected conversations and creates sales documents automatically. Spool automatically creates sales documents and emails them to you right after every discovery or qualification call.

Success is predicted by sales activity. The Gryphon One Platform combines: 1) ACCESS FOR REP: Outbound calling and tracking from any device, connection or application 2) CONTROL FOR COMPANIES - Real-time rules enforcement to ensure compliance and company control 3) VISIBILITY for Leaders: Performance dashboards provide insight into individual and group effectiveness Gryphon platform allows you to conduct sales and service calls using any phone, tablet or PC. You can empower and protect your organization with real-time screening and automatic collection of call data. Unsurpassed, real-time visibility into service rep activity and performance.

Zoom Revenue Accelerator, a conversation intelligence tool for Zoom Meetings users, is a conversation intelligence software. Zoom Revenue Accelerator provides seller guidance, including highlights and talk-listen ratio. It also includes filler words, call review, which allows you to find the parts of the conversation that the prospect found engaging, as well as next step reminders. Zoom Revenue Accelerator is an intelligence tool that aims to: - Actionable Feedback - Reduces anecdotal comments and identifies improvement areas using post-meeting analyses that include transcription highlights, sentiment and engagement scores. - Accurate Forecasting - Digestible and aggregated insights integrated in a CRM provide context to the sales funnel, highlight deals which need attention, identify pipeline trends. - A better understanding of deals - Displays deals by stage, team, size and opportunity name. Analyzes the number of interactions and customer sentiments.

The central nervous system is responsible for revenue. Never miss a revenue signal. Give the right data to the right people at the right time and place, and empower them to succeed. You will know when something is important - from the lead to the case. Give your team the information they need to take the right action. You already spend most of your time there. Slack & MS Teams allows you to search, access, and modify your CRM. You can see what is important. Find out who is doing what. Assist the coach. Measure performance. Track the impact of key initiatives. Troops will notify you immediately if anything has a material effect on revenue. Troops makes it simple for your teams to see the right things at right times, across devices, so they can perform at their best. Troops makes it easier for customer-facing teams to handle routine tasks and actions more quickly so they can spend more time with prospects and customers.

Next Quarter is the first native Salesforce platform that provides real time revenue transparency. This allows you to close more sales, grow existing clients, and improve forecasting accuracy. Next Quarter ensures that no opportunity for growth is missed and no money is left on the table. AI can be used to discover new opportunities with your existing customers. Our revenue intelligence engine uses sales and conversational data in order to create predictive insights that will help you exceed your quotas with confidence. Utilize sales and operational data in order to create a single point of truth for revenue intelligence. This will drive profitability by providing accurate forecasts in real-time.

The Sales Pipeline Ready Platform by RevSure.AI helps marketing and sales teams predict and generate pipeline accurately with AI-powered insights. Do you worry about not having enough pipeline for the next quarter? RevSure can help you confidently forecast and generate pipeline. It can pinpoint where your funnel is having bottlenecks and tell you how to fix them. Real-time account and lead recommendations will help you to adjust your strategy. Get visibility into the conversion driving behaviors that lead from lead to opportunity. Discover funnel leakage, and how to fix them. Track marketing campaigns easily, understand behaviors across segments and channels, and get actionable insights to improve performance.

Combining industry's best revenue intelligence solution with activity data collection and the next best action sales engine, you have the most comprehensive platform to drive predictable growth. Your forecast is only as good the data and insights that went into it. Olono automatically collects all details and delivers data-driven insight. This means that you will know every deal that is "at risk" or "likely stall" and how it can impact your results before it's too late. Many companies have more than 10 sales stack tools. You can get data from each one. Olono will give you all the details and show you how each activity impacts pipeline movement and stage conversion. Olono is real time guided selling for B2B companies seeking predictable revenue growth. Olono, a SaaS-based solution that automatically captures sales activity from over 80 tools and sources, then delivers intelligent, sale-consumable "Actions".

Find out what drives your team to success. See how 10,000+ companies have increased revenue growth, reduced risk and unlocked upside by synchronizing lead to opportunity, renewal to cross-sell, and more. Automated sync of deal activity and engagement levels allows you to truly analyze your sales process. Activity data is the most important indicator of sales results. We automate, connect, and write-back the entire team's activities to your CRM. So you can get more consistent and predictable results, discover exactly which activities your sales team completed, what steps they missed, how prospects responded, and so much more. It's never been easier to understand what your top reps do differently. Every customer call throughout the sales process should be recorded, transcribed and analyzed. Record transcripts, keywords and trends as well as talk time. Combine conversation data with full lifecycle activity capture and robust Machine Learning to enrich every aspect of your business, including forecasts, reporting, product routes, and more.

Revenue Grid is an AI Guided Selling platform. It provides step-by-step guidance to sales teams towards the best results, deals at highest risk, and actions with the greatest impact. Guided selling, a new concept in B2B sales, focuses on the needs of sales teams. Our goal is to provide step by step guidance on every deal rep has in their pipeline. This will help sales teams be in a better position to win by having full visibility into the sales process, deals, and team activity. Know the status of each deal, what has happened in the past and what is coming up.

Umanest simplifies property management, allowing for faster organic growth. You can turn happy tenants and landlords into brand advocates so you can concentrate on growth. You know the work involved in managing a single tenant. You put in a lot of effort to provide a high-quality residential property management service. Sometimes things don't go as planned and you don’t know what the problem is. It is up to you to guess if your clients are happy or mad. Our customer satisfaction management system gives you the assurance and confidence that client issues will be discovered quickly - as they occur - which allows your team to dig in with a solution, have a conversation and resolve their concerns. Your property management service will run more smoothly, and hidden issues are brought out into the open so that they can be resolved.

Growblocks will help you create a plan, and then monitor your progress and forecast performance based upon real-time data. Forecast this quarter, next year or the full year. Take into account all revenue sources. Also, forecast leading indicators like leads and opportunities. Growblocks lets you know when a channel, product, team, or region is underperforming. This allows you to correct the problem before it becomes a major issue. Growblocks allows you to forecast the performance of your new initiatives so that you can choose the best path to target. Growblocks allows you to run weekly GTM meetings for discussing performance, understanding problems and defining solutions. Last but not least, monitor current and forecasted performances daily.

Chorus by ZoomInfo is a conversation intelligence platform that can help your sales team achieve greater success. Chorus by ZoomInfo allows sales teams to capture, summarize and analyze customer meetings in order to identify customer interests and identify opportunities. Chorus is also easy to use and integrates with Salesforce Enterprise, leading online meeting platforms and sales engagement platforms. Capture and share the best conversations of your sales team to create more "A" players who crush quotas. Uncover hidden insights from conversations with customers that close deals.

Kaizan uses conversational intelligence to highlight the health of clients and what will increase revenue. Client-centric teams are the future of relationship building. Kaizan's platform for client intelligence can guide your company in retaining and growing clients. Kaizan uses advanced language modeling and conversation intelligence to extract key tasks and actions that you'll require to enable client success. Kaizan populates your client work streams with summaries of conversations, next steps, risks and opportunities, and other information that helps the team retain and grow clients. Finally, a unbiased view into what's happening in your client portfolio. Stakeholder mapping plays a crucial role in managing client relationships. It helps businesses establish open communication channels and create a collaborative relationship. We share our tips for how to do it efficiently. Increase your revenue with these insights.

Get real-time intelligence on important conversations. Easy-to-use APIs allow you to extend your communication workflow. Marsview is an all in one platform for real-time conversation Intelligence. Marsview Notes allows you to record, transcribe, and generate insights automatically from video, voice, and text-based communications at large scale. Learn how Marsview APIs are used by developers to provide the best user experience. Zoom integrates with Zoom to record voice calls and video conferences from any phone or web app. In minutes, you will receive clean, punctuated transcripts with assigned speakers in your email. To collaborate and share, edit or download transcripts and notes. Marsview, an AI-powered meeting assistant, helps you automatically schedule, record and transcribe voice and video conversations. Users can use the intelligent MeetingspaceTM to manage all client relationships.

Build a data-driven culture by providing your team with the data it needs to succeed. Real-time data on team performance, deal inspection and goal tracking. To increase the speed of your sales team, define all your metrics once to standardize terminology. You don't need to wait for someone to respond to you when you have data at your fingertips. Conversational AI allows anyone to conduct deep analysis by simply asking questions. Share and save conversations, reports and other team members' conversations. Explore the analysis to find out where the data originated and how the insights were found.

Attention is your fully integrated, real-time voice assistant for sales. Attention uses state-of the-art AI capabilities to understand your conversations and quickly fills in your CRM fields. Attention provides real-time, actionable intelligence to sales reps while they are on the call. Attention will listen to your conversations and create the most relevant follow-up emails based on what was said. Attention's follow-up emails generate positive responses for +29% of our customers. You can be more effective in your conversations by knowing exactly what you should say.

Don't take your data for granted. Use Revenue Operations Intelligence. Vertify can help you speed up revenue generation and increase customer acquisition. Connect your revenue platforms. Complete automation, no coding required. Real-time data connection. Access to 170MM+ ideal B2B customer contacts. Webform optimization can increase inbound leads. Automated cleaning of B2B contact information. Automated impact reports replace spreadsheets. Keep more and target better. Increase revenue generation speed. Stop using more than 5 revenue applications to create reports. You're not seeing the whole picture. You are reducing productivity and revenue.

Conversation intelligence and real time guidance for contact center managers. Creovai uses AI for all your customer interactions, to guide your agents in real-time, and to deliver insights to improve your contact center performance. All this is done within a single platform. Creovai analyzes and listens to every voice and digital interaction, based on criteria that you care about. This reduces manual QA time while giving your team an overall view of agent performance and the customer experience. Answer the most important "what" and 'why" questions regarding your customer conversations using AI-powered predictive score models, pre-built insights categories, and prescriptive Dashboards. Based on customer insights and conversation insights, make informed CX decisions. Agents will receive automatic real-time feedback based on these insights. Close the feedback loop. Use insights from customer conversations to optimize your call scripts, provide real-time guidance and drive continuous operational improvements.

To find the top self-serve signups, use product usage data. Get a 360deg view on customers and how you interact with them. Engage customers at a-ha points to increase conversion. Your product-led GTM can be scaled with insights and action from one place. Concentrate your efforts on customers who have the greatest potential. To prioritize sign-ups most likely to convert, use customer and product data. Learn what your customers are doing with your product, and how they interact with you. Don't be left in the dark about your customers. Engage customers at important milestones to increase conversion. Receive real-time alerts whenever customers reach certain metrics or take important actions. Calixa helps you streamline your workflow. Calixa makes it easy to start a sequence, make an opportunity, and extend a trial. All from one place. Stop jumping from one tab to the next. Start in minutes and not months. Connect all your data to Calixa in a few clicks and we will take care of everything else.

CustomerSuccessBox, an AI-powered customer satisfaction software for SaaS B2B, is called CustomerSuccessBox. CustomerSuccessBox was founded in response to a need for a solution that could provide 'proactive' customer support. CustomerSuccessBox's vision for artificial intelligence (AI), machine learning (ML) and customer onboarding is to automate customer communication, product usage analysis, and customer onboarding. It hopes to reduce the cost of customer success services and increase the lifetime value of each customer. It also wants to eliminate the need for a full-time CS ops position to calibrate and configure the Customer Success platform. CustomerSuccessBox uses CSI to recommend the next best action for each account, allowing CSMs to be more efficient. CustomerSuccessBox processes millions from over 250,000 end users each week. The patent-pending technology can handle approximately 2,200 events/second.

Scaled self-service analytics. Scuba makes it easy to access your data and start mining it for insights, regardless of whether you are a product manager, a head of a business unit or a chief experience officer. Interana allows you to interactively examine your data in real time to see not only what is happening in your company, but also why. Scuba is always available so you don't have to wait for your data. You have access to all of your data at all times, so you can answer any questions you may have. Scuba is designed for everyday business users. You don't need to know SQL or code.

It is vital to analyze customer calls in order to generate revenue and lower costs. Infinity helps businesses sell more, streamline their operational processes, and optimize their marketing budgets. Infinity is a cloud-based call analytics platform that can be used to analyze customer calls and make sales decisions. It is an integral part of the technology stack in marketing, sales and contact centers. Advanced call tracking technology plays an important role in determining the true sentiment of customer conversations. Your customer engagement results will be significantly improved if you understand the context and feelings behind each call.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

Machine learning can unlock the potential of your sales team. SetSail automatically collects and enriches customer and activity data for your sales team so they don't have to. Then, we create a machine learning model that calculates account/deal health based on the CRM data and communication sentiment. We use the most recent natural language processing (NLP). Our models place emphasis on objective signals such as customer sentiment, rather than self-reported measures such as deal stages. SetSail's machine learning engine provides insights that enable reps, managers, executives, and other stakeholders to see their pipeline health in real time. This powerful tool can breakdown data by rep, deal and account to identify performance issues or deal blockers. You can pinpoint and fix weaknesses before they affect your bottom line.

AI-powered tool that combines conversation intelligence, forecasting, and pipeline management. Implement a robust forecasting and revenue processes on top of a data layer that is automated and win more. Create alerts and monitor risk based on your process and best practices to ensure that nothing is missed and you are in control. Focus on the deals you need to pay attention to and eliminate the ones that are not important. With two forecast levels (rep and manger), our AI-driven suggestions, and the history for every change, you can be confident in your forecast. You know the best process for your organization but not everyone follows that process. Create a knowledge library to onboard new employees, and collaborate across platforms or slack. We record every conversation and analyze it with AI to better understand your customers' behaviors. Use AI to automate your CRM without having to rely on manual input.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Sprouts AI/ML Engine helps you discover advanced Ideal Client Profile (ICP), and create a hyper-precise list of target accounts. Sprouts offers easy access to multiple databases on one intuitive platform. CRM integration is also available. Contact intelligence allows you to target in-market customers and identify demand signals from anonymous visitors. Use emails, LinkedIn, phone, SMS, WhatsApp, and targeted ads to maximize engagement and reach multiple touchpoints. Machine Learning model for account purchase prediction. Know when a customer will make a purchase.

Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.

Set your KPI, and Forwrd creates a predictive scoring system based on factors that are strongly related to your KPI. Predictive scoring helps you identify and prioritize leads more quickly and accurately. Account scoring allows you to rank accounts and the leads they contain in a systematic way. By identifying and understanding the churn factors, you can prevent customer churn. Identify product-qualified leads for improved lead prioritization. Create a self learning scoring model that identifies and updates itself automatically new conversion impacting factors. Identify churn indicators with ease, discover ways to delight your best clients, and empower your frontline team to retain customers. You can create AI scoring models without coding and deploy them even if you don't have data teams.

A complete RevOps platform that enables conversation guidance, sales engagement, live call insights, and analytics to help you sell more and spend less sales. All in real-time. Revenue.io empowers high-performing teams by providing real-time guidance as well as revenue intelligence. Revenue.io helps hundreds of customers such as HPE, Fidelity Investments and Amazon Business to achieve predictable results and optimize their revenue operations by surfacing and recommending the best practices. Revenue Science helps you optimize your revenue operations, identify what works best, scale your top performers, and optimize your revenue operations. Some solutions surface insights. Others provide the tools to take action. We do it all so you can maximize revenue performance in real time. No more switching between tools, fixing data that isn't clear or spending money on technology your team doesn't use. Revenue.io is an AI-powered RevOps platform which delivers real-time guidance in those moments that matter.

You don't need a platform that was designed by just one person at one company. If you need a platform that is constantly updated with the workflows used by your peers to achieve target, get in touch. For crystal clarity, embed forecasting processes from sales reps to senior leadership and augment with multiple AI or analytical methods. Have you ever been notified by your bank about a large purchase that you made? We do this for any changes in activity or pipeline that could impact next quarter's revenue. Do you want to dig into the data To engineer your perfect outcome, use interactive tools and assign KPI targets for your team to monitor real-time progress. Stop wasting your evenings with PowerPoint and screenshots. Report to management and have your team report back to you with interactive dashboards. Best practices from the community for everyone in the revenue function

Reveal is a way for Partnership, Marketing, and sales teams to increase their win rate by connecting their CRM to their ecosystem to identify and convert strategic leads. It's intuitive and as easy as an epiphany. We are stronger when we join forces in business as well as in other areas. We help B2B companies grow by bringing them together. Reveal compares CRM data from both sides to identify common, high-potential accounts. It also identifies qualified leads. Collaborative growth is the new norm. It creates more value together. We believe it should be available forever. It costs just that much. You can make new connections with key companies in the ecosystem. Or ask us for recommendations. We have an algorithm that can help. Instantly compare your CRM with other CRMs in your ecosystem.

TigerEye uses the behavior of your team members to create a realistic AI model of your business. TigerEye will help you identify the strongest and weakest people in your team as you experiment with new growth scenarios. You can adjust sales and marketing parameters such as win rate, opportunity volumes and more. Each segment of your company can set up growth levers independently because no two teams are alike. Plan team expansions and quota assignments to manage the operational details for each plan scenario. The plan simulation is grounded in reality by modeling new hire availability and increased productivity. TigerEye predicts future performance using your historical data. The result is a deep analysis with easy-to-use tools that the entire team can use to experiment with growth levers.

You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.

Revintel offers 55 out-of-the-box reports and Revintel’s BI solution, Compose, to create your own custom brand-matched interactive visualizations in a variety of formats using drag and drop functionality. These allow you to spend more time on strategy and analysis than on acquiring data. You can understand the booking pace and identify issues that are affecting performance while you still have time. Find trends and opportunities in property, market, brand, or portfolio-wide areas. Make faster, better-informed, revenue decisions. You can save time and maximize your profitability by having a uniform portfolio view at your fingertips. You can quickly drill down into details by creating personalized dashboards that give you a comprehensive overview of the most important aspects of your business. To guide your marketing efforts, compare YOY economic conditions and market conditions. Deeper more actionable insights enable faster, more informed revenue decisions.

Prevent churn, and you'll get back your revenue. ProsperStack is a drop-in cancellation flow that automatically prevents churn. Targeted offers can be used to save customers and to gather feedback that will help you make informed product, pricing, and remarketing choices. ProsperStack's cancellation flow is a beautiful, low-friction offboarding experience that is kind to users and helps you grow your business. It can be embedded directly into your application using just a few lines code. You can then customize everything in ProsperStack - no developer required! Your cancellation flow can be turned into a powerful tool for churn prevention. Offers that are tailored to customers' segments and reasons for leaving can be made. Analyze results, adjust and personalize at any time to find the most effective offers. ProsperStack answers help you to retarget lost revenues effectively and provide insight into key decisions regarding your product roadmap, pricing, support, and service.

Hypergrowth companies like Epic Games, Hopin, and Wistia use Klaus to boost agent skills and have more conversations that end with a smile. ✨ Klaus users report: - Cut downtime spent on quality assurance by 70% - Boost CSAT by over 10% - Onboard new agents 2x faster ✨ Our purr-ific features: - Automate & scale your QA - Rate and comment on conversations - Customize rating categories and scales - Accelerate onboarding of new support reps - AI brings meaningful conversations to the top - Automate assignments & goals - Coach with precision - Filter conversations based on: Complexity, Sentiment, CSAT, and more - Filter by agent-based on: Volume, Sentiment, CSAT Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Loop is a Shopify app for subscriptions that helps DTC brands increase AOV and reduce cancellations by using a gamified rewards system and customised subscriber portal. Loop wants to simplify subscriptions for Shopify DTC brand owners around the globe. We want to help DTC communities offer world-class experiences to their subscribers. Loop is not another subscription app. We want to be your subscription growth partners.

Kapta is key account management software. It reduces churn, and drives organic growth. Vendors are the first to leave when times get tough. Vendors are the first to go when things get tough. You need to be more than just a vendor. Kapta has the software to help you get there. Kapta's key account management software is based on a proven process. This allows you to better understand your clients, work quickly and effectively for them, and show value time and again. You will be able to create more accurate forecasts for your customers and for yourself. You can see the structure and culture of your client's company and create detailed profiles for key contacts. Understanding your customer's goals and the factors that can help or hinder them along their journey is key.

Customer health scores, and other assessments, are largely subjective. They are based on a small number of trivial data points. To be truly data driven, you must use ALL of your data to identify serious signals that can identify risks/opportunities and improve decision-making. Identify trends, predict customer lifetime value, predict the churn, and even identify the next best actions for driving retention and revenue. You can also get access to our data scientists to help you learn and improve. Keep track of the reasons why your customers cancel. You can see which segments of customers are performing poorly and which are improving. You can't keep all your customers forever. Former customers are 45% likely to reactivate compared to new customers. Data science is difficult, but you want to make data-driven decisions. Customer health scores, and other assessments, are largely subjective.

You should share every update you can with your users. We promise they will love you for it. You can personalize your changelog to match the company branding and host it at your own domain. We are happy to assist you in setting it up. Connect Slack to Twitter so your customers and team are up-to-date on the latest developments in your product. If you need, your entire team can post to the changelog. It is always better to see the face and work of people than changelogs. Privacy is essential. You can make your changelog public or private. You can also disallow search engines from crawling it. You can customize the categories you use to make every product fit into a single glove. You can upload images and embed multimedia easily. You can embed subtle widget badge animations in your product so that users don't miss important updates.

Ackee streamlines customer success workflows and helps you beat customer churn. Ackee provides valuable insights for your team to ensure success throughout the customer journey. Ackee's powerful data science platform provides the tools you need to provide outstanding customer value. Ackee integrations allow you to connect your data and access detailed account information, customer churn prediction, and health metrics. You can ditch Excel and no longer have to search for customer information. You will get key metrics and real-time notifications to keep your team up to date on major changes in customer activity. This will allow you to take steps to increase retention and improve adoption. Ackee automatically segments high-risk and active accounts based upon real customer activity. This allows you to create scalable workflows that focus on clients who need your attention most.

Connect with your customers on WhatsApp, Facebook Messenger, and Telegram Live-chat service for a website where people respond 16 times faster. Re:plain is fast and functional live chat software that receives and sends your website messages directly to WhatsApp, Facebook Messenger, and Telegram. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.

Use product, customer behavior, CRM signals and more to grow pipelines and accelerate NDR growth. Our users are able to generate massive revenue increases. We analyze and learn from billions of data points collected from businesses and users from nearly every country. Our platform is designed to empower your team to expand your user base, retain customers, and convert signups. Be alerted if there is an intention to expand. Know where opportunities are by department, job title or engagement level. Convert high-propensity clients early and help struggling customers succeed. Understanding why people convert and what factors make them less likely. Upollo analyzes data in real-time, providing actionable insights in minutes. Use our insights to empower and grow your NDR (Net Dominance Rate), ARR (Annual Recurring Revenue), LTV, etc.