Alternatives to Spinso ServiceDesk

Policy Management Software and Contract Management Software on Microsoft Office 365 SharePoint. Policy Management: Manage the entire policies and procedures management lifecycle within Microsoft 365 SharePoint. Create policy and procedure documents, use pre-defined templates and content, intelligent workflow rules for review and approvals, automated email alerts, automatic publishing of approved documents. Central repository of all policies and procedures. Renewal and expiration alerts. Pass compliance audits easily with extensive audit trails. Advanced search & reporting tools. Integrates with Outlook, Teams and Word Contract Management: Manage full contract management lifecycle on Microsoft 365 SharePoint. Contract Requests, Authoring, 3rd party paper or own templates, Clause libraries, AI, Review/Approve with advanced workflows, contract negotiations and eSignature. Central repository for signed contracts. Renewals/Expirations/Obligations. Advanced search/reporting tools. Multiple integrations. Integrates with Outlook, Teams ,Word, SalesForce CRM, Dynamics, DocuSign and more

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

Mize Warranty software allows global manufacturers to streamline all warranty processes, including inspections and registrations, service plans. Mize warranty software allows companies to increase customer satisfaction, lower warranty costs, and improve product performance. Mize warranty software is easy-to-use, configure, and to integrate. To learn more about how Mize warranty software can help you optimize warranty management and increase service contract sales, request a demo.

Tavant Warranty is a market-leading solution for warranty management. It brings together OEMs and suppliers in a real-time collaborative setting. The only Salesforce solution that enables end to end warranty lifecycle management, the product is unique in its type. With over 20 years of experience working alongside leading manufacturers worldwide, the product was developed. Tavant Warranty helps to reduce warranty spend, increase supplier recover, reduce claim processing, consolidate warranty data, and improve forecasts. Tavant continues to expand its warranty management suite. TMAP (Tavant Warranty Analytics Platform), one such product, uses the most recent artificial intelligence techniques to generate actionable insight. Additional modules include Supplier recovery, Campaign Management and Audit Management, as well as Field service management. The entire range of aftermarket services are available to manufacturers.

SalesTracker is an easy-to-use sales lead management software that allows you to manage leads and follow up. Excel or spreadsheet management has its limitations. There is no central management and less control over data because it is scattered across different folders. Because the information is managed by different stakeholders or managers, it is difficult to collaborate and generate reports, analytics, etc. SalesTracker allows you to centrally and systematically manage your lead data. It features an intuitive and easy-to-use interface that allows you to focus on the actionable lead for faster and more timely actions. You can manage multiple follow ups, capture regions, create quotations, and track stages. It provides all the necessary features to effectively manage leads and increase productivity.

ServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls.

SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.

OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules.

Active Servicedesk, an ITSM solution, allows organizations to facilitate request fulfillment as well as the resolution of common problems in their everyday work environment. It is an intuitive application that optimizes service delivery. It can be deployed horizontally to other departments such as finance, customer service, marketing, procurement, facilities, and HR. All departments within the organization. Active Servicedesk combines core business functions with service management into one application. This ensures maximum productivity (interdepartmental and intercompany), maximum uptime of system, quick response times to calls, and the ability for proactive meeting SLA's. This user-friendly, accessible tool will help departments avoid the reputational and productivity loss caused by unmanaged and slow service.

Software keeps track of the information associated with service contracts with multiple products. Software will notify clients to renew AMC if your AMC is about to expire. The contract product provides service to the customer, including call taking, complaint management, warranty management, SMS & email integration, and SMS & Email integration. Your technician also closes the Service call on-site and creates a digital service report. Your technicians will have the ability to access Apps and perform manual processes using AMCdesk, the field service software. Track time, expenses, update onsite status. Report sent directly to office. This powerful software is ideal for managing IT rentals. It combines all the features that you need into one integrated solution that tracks each device. It is highly customizable and ideal to create and manage orders.

Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies.

Technology is vital to any organization's success. The help desk is at the heart and soul of any reliable and efficient IT environment. The helpdesk not only supports users' IT issues but also highlights recurring IT problems, allowing organizations to pinpoint the root cause and create a productive working environment. NetSupport ServiceDesk is easily integrated into your IT infrastructure and provides the necessary processes to help you track, organize, manage, answer, and resolve the most difficult support issues. Its intuitive, browser-based interface is fully customizable and supports desktop and mobile platforms. It also provides robust workflow processes. It provides a variety of management reports and a customer-friendly self service portal. This allows technicians to provide support efficiently. Customers can search the Solutions Database to find an answer before they log an issue.

With Best-in-Class Warranty Management Software, you can gain a strategic view of your product and service knowledge. Learn how to minimize risk, increase time to value, maximize return on your investment, and reduce risk. PTC was recognized as a leader in the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019-202020 Vendor Assessment. This is due to its proven ability to provide end-to-end capabilities. Reduce risk, accelerate time-to-value and ensure maximum return on your investments. Take the next step with iWarranty PTC Warranty and Contract Management. This automates warranty chain processes to maximize product and warranty performance. This is done by standardizing warranty coverage and business rules and then centrally managing warranty claims, returns, and supplier recovery. Closed-loop feedback allows manufacturers to get feedback directly from the field, which allows for timely and continuous product improvement. This helps to reduce future warranty costs.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

Manage active and historic contracts, terms and approvals for vendors, materials, lease agreement, physicians, and BAAs. Health systems manage thousands of contracts, subscriptions and other agreements at any given time. Each contract has its own negotiation, approval and compliance requirements. Without a centralized, automated solution, organizations are unable to see their entire portfolio of contracts and face penalties for non-compliance and contract mismanagement. Healthcare contract management is different from other industries. A tailored, unique solution will help to protect against risk, preserve resources and ensure no revenue is lost. symplr Contract offers the tools, insights and governance required for efficient contract management across your organization.

Work smart, plan smart. All your employee management needs can be met in one place. Shift-based planning. Get a clear overview to avoid making mistakes. L1NDA Planner has many features, making it one of our most comprehensive and custom-made solutions for time registration and personnel planning. Everything in one place: Plan and find. Statistics: Always be aware of your key figures. Time registration and administration. Manage your team. All-in-one, customizable solution for managing, paying, and planning service-oriented staff. Planning, searching, and scheduling: All in one. Tailor-made work schedule. Planning together. Find flexible workers quickly Statistics: Always be aware of your key figures Get detailed insights into your revenues and costs while making timely adjustments. Analyze reports by personnel, rosters and service type.

FieldWeb is the flagship product of Corefield Technologies. It is a Field Service Management software application. It was launched in September 2015, and has become one of the fastest growing field service management software companies. FieldWeb has onboarded more than 10000 service businesses and over 100000 field workers from 50 different industries in a very short time. Our users have recovered millions of dollars in income and expenses over the past year, which has had a significant impact on the field service business sector. FieldWeb allows micro, small and medium businesses to manage and track business operations securely and easily. It has a rich set of features like Task Scheduling, Technician Dispatching and Annual Maintenance Contract Management.

Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.

Lennox Hill's isoTracker Complaints management is a cloud-based solution for managing customer complaints. isoTracker Complaints management is thorough and informative. Administrators can assign individuals to investigate, determine, and identify the root cause of complaints. IsoTracker Complaints Management allows users to extract historical complaints and identify trends that can be used to preventive actions.

Traverse by Kaseya provides unified monitoring of hybrid cloud infrastructure and network infrastructure in enterprise environments and managed service provider (MSP). Traverse allows IT professionals and MSPs to quickly identify and fix network and data center issues before they affect service levels. It connects and correlates all IT components that support a process or business service, allowing users to have a comprehensive view of their IT infrastructure. The top features of Traverse include unified proactive monitoring and actionable alerts.

A simple to use CMMS. It is loved by both technicians and managers alike. Yuman, the CMMS which boosts productivity and growth. Stop dealing with paper, scattered files, administrative duties, and lack of visibility due to centralized information, enhanced collaboration, and efficient workflows. - Real-time communication between teams on the ground - Intervention planning, route optimization - Digital maintenance record for equipment - Clients are kept informed via text-messages and email - Management of invoices, contracts, and quotes - Powerful decision-support statistics

Zapendo offers enterprise-level features for Contract Management, and eSignature as a self service platform that any company can afford. All businesses deal with contracts, large and small. Zapendo can help you locate your contracts quickly, find out when they expire and identify the key stakeholders. You can create custom workflows to allow you to set up your approval process for every contract, task, deliverable, and company you create in Zapendo. Each plan includes unlimited eSignature features. All signed documents can be attached one- or multiple contracts.

You can manage an Operator CMS to extend the expiration of a pending book (default 30 minutes), save quotations, and manually add custom services or products to a booking. You can make a service added to a cart a only cost item. Although the client does not see it, all procedures are normal for it. Notifications are normally sent to providers. All Travel services that you load into the system are available for use to create custom quotations or ad-hoc reservations. You have full control over all services that are added to a reservation or a quotation. All information can be modified before and after the cart is confirmed. Multiple filters allow you to search amongst existing bookings, reserved products, purchase orders, and selling orders. Each item in a Booking can be set to be Available, On Request, and each item in a Quote can also be set to use or not the allotment ultimately loaded in the contract.

MaxAgreement, a Contract Lifecycle Management solution (CLM), helps you track the lifecycle of your contracts and/or agreements, with vendors, clients and partners, from beginning to end. Contract lifecycle management includes the steps required to route an agreement for approval and archive it. Also, flagging the document for further action or reminders. Simple tasks, such as expiration dates, can get lost in manual processes. A company can lose millions of dollars and incur additional penalties for mismanagement of contracts. You can easily track the status of all active contracts and agreements in one place. Give each party to the agreement their copy. All your agreements and contracts can be managed in one place. All your contract and agreement templates can be stored in one place for easy access when you need to create one.

Cisco Network Assistant simplifies wired network management for up to 80 devices using its intuitive GUI and task-based menu. Cisco Network Assistant is available for free and can be used to apply common services across Cisco switches and routers, wireless controllers and access points. You can access Cisco Active Advisor directly by linking to it. This will allow you to view important information about the products in your network, including Warranty and Contract Information, Advisories, End of Life notifications, and Advisories. Cisco Active Advisor will automatically populate with devices managed by Cisco Network Assistant. Cisco Network Assistant gives network administrators a central view of their network. They can also use its features across Cisco products, whether they are small or large businesses or branch offices. Network discovery and easy display in a topology diagram. Configuration management for Cisco products that are suitable for small and medium-sized businesses.

Contract Management. It's simple. All your contracts in one secure place. You can reduce risk, automate processes, and increase your profitability. To capture data that is specific to your company, custom fields can be created. Each contract type can have different custom fields. You can place existing and new custom fields exactly where you need them. Existing fields can be removed, changed or made mandatory. The result will be consistent with your organization's processes and terminology. You can create "to-do" lists, and then associate them with your contracts. The "to-do tab combines all your to-dos into one place. You can create to-dos lists for your staff or suppliers. This feature is useful for warranty or maintenance contracts. At renewal time, you can review the history of work performed for a particular contract.

"easyGrahak" is a real-time Customer Relations & Sales Management platform. It was developed by field sales professionals who have helped businesses grow through selling products and services. It is an easy-to-use, simple-to-use tool that enables and enhances sales. It allows you to connect with your customers from a 360 degree perspective. This includes organizing, managing, and tracking all interactions across your entire company. The "easyGrahak CRM system allows you to track and manage all leads, enquiries and follow-ups. It also helps you to schedule meetings, remind clients, keep track of client records, invoices, quotes, and receipts in an easy and systematic manner.

Our software tracks communications assets and other types of equipment that need to be maintained. Zeus is a 100% web-based software that includes modules to manage service requests and other asset management functions, such as preventive maintenance, multiple service groups and equipment configurations. It also includes modules for service contracts, warranties, equipment checkout and outage discrepancies. Zeus is a 100% web-based software that manages service requests, preventive maintenance and equipment configurations. It also includes modules for equipment checkout and outage discrepancies.

You can achieve better visibility throughout the contract lifecycle. More intelligence to manage contracts. ESM Contract is a central repository that stores and manages contracts securely and efficiently. You can track spend more effectively and improve compliance with automated workflows, controls and notifications. This will allow you to leverage negotiated contracts to deliver greater value to your education community. ESM Contract provides visibility into all contractual agreements at your institution. To monitor the remaining value of a contract and review renewals, set up alerts and notifications. Also, understand when contracts are about expire. A central contract repository allows you to see what agreements have been made and can leverage the benefits of those agreements more effectively for your education community.

Omi is a central platform that offers complete control and oversight of your finances, contracts and vendors. Its simple onboarding process and powerful controls make it a great choice. Streamline your vendor and contract management workflow. Omi helps us to manage our vendors and provides actionable insights about our finances without having to open Excel. All contracts in one place, always up-to-date. On one page, you can see all the notifications and renewals. Budgeting and planning made easy with powerful financial controls. Search and collaborate on contracts easily. Reduce waste and increase savings. Integrate your financial policies in every purchase or request. Cash flow control is achieved through invoice reconciliation, accounting, and payment orchestration. A single source of fact for all your finance and operations. Integrate your procurement tech with Omi to gain greater visibility and control without disrupting stakeholders.

ONEview's powerful functionality and channel-friendly architecture allow users to access custom dashboards, reporting and automated notifications for all upcoming service renewals and warranty expirations. ONEview can be white-labeled to give your business a competitive advantage. Data security and segmentation protocols ensure that customer information is always accessible and secure. ONEview provides key benefits to the channel, allowing users to track and manage their equipment and renew service and support contracts quickly and conveniently, regardless of their position within the channel.

The VI Service Desk is an IT Help Desk system that was created exclusively for HCL notes/Domino®. It integrates seamlessly, giving it the best ROI and lowest TCO. You can create a Service Catalog that includes the Incident, Problem and Change Management processes. Or you can use the VI Service Desk as a traditional helpdesk ticketing system. As your business grows, you can add new features to the Service Desk. The new SLA Engine allows for you to set stop, pause, or start conditions for SLAs based upon ticket conditions. To automatically notify the appropriate personnel, define SLA Milestones based upon a percentage of the expired SLA length. The VI Service Desk can be implemented globally as a web-based application or a replicable Notes application. Access the application via the Notes client, all major web browsers, iPad, or other mobile devices. The VI Service Desk, which uses proven Domino security features allows for security configurations based on user, group and role.

ROI 360 is an innovative, fully-customized platform that streamlines and enhances business operations. It was designed specifically for service industries. It provides a comprehensive set of tools for managing every aspect of your company. Key Features CRM: Manage customer relations, track interactions, optimize your sales funnel. Sales Management: Streamline the sales process from quotation to fulfillment by using accurate reporting. Invoicing: Automate billing with integrated payment processing and automated invoicing. Project Management: Manage projects by assigning tasks, tracking progress, and setting deadlines. Inventory Management: Manage stock levels and optimize inventory levels. Purchase Management: Automate the procurement process and manage vendor relationships. Manufacturing: Improve production with tools for planning, scheduling, monitoring, and more. Maintenance and Repairs Schedule and track maintenance to minimise downtime.

TechnoMile Contract Lifecycle Management allows clients to centrally track contracts, including those with government and business agreements, in a secure cloud environment. This platform facilitates collaboration and information sharing across teams, and gives clients a 360-degree view of their businesses. Our AI-enabled CLM streamlines the entire contract management lifecycle, including prime contracts, commercial transactions, and subcontracts. It automates and systemsatizes workflows for efficiency and cost savings and frees up contracts professionals to focus on managing compliance and risks. Our CLM for Government Contractors includes a configurable library of federal regulatory clauses including FAR/DFARS, agency supplements and more. Track clauses and classify them according to agency/department. Designate mandatory and flow down clauses.

Focus Desk by Focus Telecom offers modern cloud-based service desk and issue ticketing software solutions. Focus Desk is feature-rich and scalable. It allows users to efficiently manage customer issues via a variety of communication channels such as chat, email, SMS, phone, and chat. Focus Desk Ticketing System automatically registers orders, complaints, returns, etc. and resolves them quickly and efficiently. The key features include automatic inquiry registration, ticketing, processing deadlines and inquiry list. They also allow for inquiry grouping, inquiry allocation, productivity monitoring and productivity monitoring.

Frontline Central software, to manage all employee-related information in your school district. Frontline Central brings together all Frontline human resource management solutions. Frontline Central provides a central self-service home page that displays vital information about employees from all Frontline's HCM suite. It also highlights items that need attention. This will help you save time, keep compliance, and empower employees with the ability to manage their own information. You can find the information you need, and take action from a centralized page. This includes filling out absences, monitoring expiring credentials, and approving PD requests. Automated, paperless forms make it easy to hire new employees, renew employee contracts, and do so with customized workflows. With less navigation, you can easily manage employee demographic information from one place. Securely storing and accessing important paperwork and district forms can help you save time and improve compliance.

IGiS Enterprise Suite, a powerful geospatial suite, features rich tools that help you create, analyze and manage geospatial data over the Internet or intranet. It provides Open Geospatial Consortium (OGC) Services, which complies with various maps, data, metadata, and processing standards. It enables interoperability for visualizing, analyzing, publishing, managing data, and securing access by providing user management and collaboration. The Open Geospatial Consortium (OGC) standards (FAIR – Findable, Accessible, Interoperable, and Reusable) empower technology developers to consume complex spatial information and services with all kinds of applications.

EASY Contract, a web-based contract management tool, allows you to create, collaborate on, sign, and archive contracts. All the management and processing of contracts is done centrally, without any media disruptions. You can choose whether you need on-premises contract management or software as a service contract management. EASY Contract digital contract management means that your company will experience a clear increase in efficiency and transparency. You can access your contracts from anywhere and at any time. You will find all documents associated with the contract, as well as the documents that supplement it, emails, notes, etc. All documents are shown together in the Efile. Contract management software can be fun. Electronic support is available for creating new contracts with tried-and-trued contract templates and text blocks.

Global leader in contract creation and end to end contract lifecycle management (CLM), solution. AI-driven tooling and contract administration for all types of contracts, simple and complex, available. It is easy to use, no code, and fast implementation. Weagree is used by major multinational law firms and law firms to create, negotiate, and collaborate on contracts. It helps to accelerate contracting and minimize risk, transform contracts into operational business intelligence drivers, and accelerates contracting. It provides an end-to-end contracting platform that includes contract automation, contract management, project management and contract approval workflows. Weagree offers user-based licenses. The Weagree Wizard is security-oriented. It has advanced API options, authentication technologies, and semi-automated tooling for migration of existing CLM and entity management.

Nimonik is a software for EHS management with a regulatory database. Software that helps companies comply with regulations does so by managing risks, creating audit trail, and ensuring privacy. It simplifies compliance reports with automated tools. This reduces non-compliance risk and protects businesses from penalties and reputational damage. Nimonik’s EHSQ software helps you centralize your external requirements, such as regulations and industry standards, along with internal requirements, such as contracts, permits, and policies. You will be able to identify compliance gaps, take actions, and resolve issues by following our systematic approach. Nimonik's database software for compliance allows you to stay up-to-date with all of your applicable requirements.

Sysintellects' CMx is a comprehensive contract management software solution. CMx is cost-effective, customizable, easy to use and helps manage the entire contract lifecycle. CMx by Sysintellects is available as both an on-premise and cloud-based solution. It stores all documents, contracts, and allows users to export and import contracts from the system. CMx is a secure, reliable and compliant solution for enterprise contract management.

Unknown numbers of active contracts, their locations and who is responsible can put your organization at risk. Are there contracts scattered throughout your organization? Are you able to easily search for the most recent versions? Are you aware about all the upcoming renewal and termination dates? Are you paying for services that you aren't receiving? Are contracts being sent out without being reviewed and approved by your legal team. It is more difficult to keep track of which contracts are being issued and who is responsible. Contracts can be costly for your business in the form of unrealized benefits and penalties. A contract management software is essential for your business. It will manage all aspects of the contract lifecycle, including approvals and requests, renewals, and obligations.

Case management software for complaints and HR case tracking Workpro does everything you need, and nothing you don’t. This is case management as it should be. Integrate with web forms, social media and company systems. Create, edit and save correspondence without leaving the case. All in an intuitive system trusted by some of the UK’s leading organisations. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.

Manufacturers are now embracing the new normal and need to integrate Service Life-cycle Management into their Digital Transformation Journey. The biggest SLM challenge today is to deliver exceptional customer experiences while driving high revenue. Organisations need real-time data that is connected and actionable. This data will help them break down data silos in the service industry and make data-driven decisions to improve service operations. Tavant's service life-cycle solution, powered by AI and advanced analytics is a closed loop innovation that allows organizations to provide a seamless and connected aftermarket experience. This includes customer service, service requests and parts planning, service agreements, field service and service execution, warranty management and remote monitoring, as well as IoT capabilities.

eeedo desk is an omnichannel customer support software that combines all communication channels into one tool. Our customer service and customer complaints management software will help you manage customer service efficiently in any channel. Our cloud-based fleet maintenance software helps you keep track of all maintenance information for your vehicles, rolling stock, and other equipment and machinery. Our solution makes it easy to handle customer service tickets and customer complaints. You can access your case via email, call center software or your website. Your customer service agents can help you forward tasks to the right person within your company if additional input is required. Our cloud-based software will allow you to provide faster and better customer service.

Universal Contract Manager (UCM), a cloud-based Contract Lifecycle Management tool, is the ideal solution for your company. UCM is flexible and extensible, so you can create a central database with all your active contracts or manage the entire contracting process. UCM is a central repository of all contracts that will serve as a framework for managing the entire lifecycle and components of contracts. UCM's intuitive design makes it easy for users to access and manage their "universe", of contracts. Never miss an important milestone, expiration or cancellation term. You can set up rules to match any notification pattern and have staff notified at the specified time. UCM's Collaboration feature and customizable workflows make it easy to create an environment conducive to efficient collaboration.

Metridea Enterprise Contracts, a browser-based application, is scalable and easy to use. It has an intuitive user interface that allows for quick contract creation, management, reporting, and reporting. The system is built on pre-approved clauses from your company. Variables embedded in clauses act as input fields on forms, allowing the entered information to be fed into the reporting engine in a quantifiable way. Contract Templates are created by grouping clauses into groups. They provide a standard layout and language to help you create contracts of a particular type. This ensures consistency and compliance with corporate legal requirements. Once the contract is finalized, a PDF can then be created, signed, and scanned as an attachment. This document documents the executed contract. The reporting system can track and quantify any data fields in the contract, including expiration dates, budget amounts or other milestones, after it has been executed.

SAP Integration Suite (iPaaS) is an integration platform that allows you seamlessly integrate cloud-based and on-premise applications and processes using tools and prebuilt content managed and maintained by SAP. Use prebuilt content and tools to solve all aspects of integration problems, including flow and connection management, third-party solutions and API management. You can connect and customize experiences throughout the enterprise. Integration is a key component to innovation. Empower practitioners beyond central IT. Integration platform as a Service (iPaaS), provides a cloud service that integrates application, data, process and service-oriented architecture (SOA). It is a multitenant platform that supports cloud-to-cloud, cloud-to-on-premise, on-premise-to-on-premise, and B2B integration. It supports real-time integration, scales to meet high-volume mobile and electronic data interchange environments.

IBM®, DataPower®, Gateway allows you to meet all your security and integration requirements for your digital business through a single multichannel gateway. It offers high security, control, integration, and optimized access to a wide range of mobile, web, and cloud workloads. DataPower Gateway supports centralized management and control by providing content introspection at wire speeds and service request and response monitoring. DataPower appliances provide a robust XML firewall to the enterprise using sophisticated checks. The DataPower appliance allows data requests to be classified based on application-level and service information. Enterprise-grade security with the highest security assurance certification for critical enterprise applications.

Mize Field Service Management software allows manufacturers and their service network partners optimize service delivery, increase technician utilization and grow service profits. Mize FSM improves product uptime by ensuring the right technicians are available with the right knowledge and the right parts to be used at the point of service. Service contracts, maintenance agreements and parts & accessories can help companies generate more revenue. Only end-to-end Field Service Management solution that connects with customers, mobilizes Service Technicians, and manages all service processes. Mize FSM optimizes Inspections and Knowledge, Warranty, Service Contracts. Parts.