Spinso ServiceDesk Description

ServiceDesk is a simple tool for service-oriented businesses to manage customer complaints and service contracts. Excel spreadsheets and excel are not the best way to manage complaints and contracts. Data is scattered across multiple folders, workstations and branches and can be difficult to control. It is difficult for people to work together, create reports, and analyze the data. Since the information is managed by individual managers or stakeholders, it can be difficult to collaborate and generate reports, analytics, etc. ServiceDesk allows you to centrally and systematically manage your service data. It features an intuitive and workflow interface that allows you to focus on the actionable items. You can manage your service contracts (warranty, AMC), get reminders for PMS (preventative Maintenance Service), capture regions, create quotes, and more.

Pricing

Pricing Starts At:
$2 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Spinso
Year Founded:
1998
Headquarters:
India
Website:
www.spinso.com/ServiceDesk/index.html

Media

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Product Details

Platforms
SaaS
Windows
Mac
On-Premises
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
Online

Spinso ServiceDesk Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Spinso ServiceDesk User Reviews

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