Alternatives to Skalin

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money. ChargeSentry wins back your revenue automatically! No other service compares to ChargeSentry – we’re less expensive, easier, and faster than the other guys. Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services don’t help much. They’re expensive, require long contracts, lengthy integration, and usually still require you to do something. We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss. Started by e-commerce and merchant processing industry veterans, we bring over 15 years of experience responding to countless chargebacks.

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

Customerscore.io is a SaaS business tool that helps predict churn, find upsells and grow revenue. It allows you to manage customer segments automatically with triggered communications based on health scores. It is easy to use, with pre-integrated data. Businesses can see results immediately. It uses machine learning to identify churn risk and highlight upsell opportunities. Smart alerts keep you informed of important changes. Customer segmentation, automated outreach and health monitoring are key features that make customer engagement more effective. Customerscore.io focuses you on the right actions that will grow your business and reduce customer churn.

ZapScale Customer Success Platform is the easiest platform to use. ZapScale empowers Customer success teams to monitor and manage customers effectively. ZapScale uses 150 data points from six data sources to give you a customer score that is accurate, evidence-based and conjecture-free. Automatic alerts and predictive analysis of churn allow you to identify customer pain points and solve them proactively. We can help you to ensure that your customers continue to benefit from your solution.

Ackee streamlines customer success workflows and helps you beat customer churn. Ackee provides valuable insights for your team to ensure success throughout the customer journey. Ackee's powerful data science platform provides the tools you need to provide outstanding customer value. Ackee integrations allow you to connect your data and access detailed account information, customer churn prediction, and health metrics. You can ditch Excel and no longer have to search for customer information. You will get key metrics and real-time notifications to keep your team up to date on major changes in customer activity. This will allow you to take steps to increase retention and improve adoption. Ackee automatically segments high-risk and active accounts based upon real customer activity. This allows you to create scalable workflows that focus on clients who need your attention most.

Behavior-Based Customer Messaging Perfect for your SaaS. Engage your SaaS users through targeted behavior-based marketing campaigns. You can choose to send the right information via email or in-app messages depending on the time your users are looking for it. Automated behavior-based campaigns can help you to onboard your users. You will always get the right information. Automated email campaigns can be set up based on user actions (or lack thereof) in your product. You can choose to send messages via email or in-app messages. Segment your users based upon their behavior. Send out one-off broadcasts to announce new features and make announcements. You don't have to start from scratch if you use the built-in templates. A simple admin dashboard allows you to view all your user profiles. You can add filters or dive into individual user profiles, where you can view all their properties and events.

Drive revenue and retention with autonomous AI agents who engage users throughout the entire customer journey. Automated onboarding, activation and retention processes can be used to drive growth. Autonomous ai agents send personalized emails that convert well to your customers. Focus on building your product instead of managing complex workflows. Let Waitlyst understand your primary focus. Pre-empt user behavior changes and stay on top of growth. Our reports require no setup and provide you with all the data necessary to make informed decisions. Waitlyst unifies all of your customer data and activity into one place. It eliminates silos of data, giving you the insight needed to drive revenue and retention.

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

involve.ai is a platform that uses no code to unify all fragmented customer data into an early warning dashboard. Scale quickly without the need for dozens of data analysts or CSMs. Unify all fragmented data to gain complete visibility of customers and scale your customer experience. You can get personalized recommendations for actions across the entire customer journey so you know which customers to prioritize each day and how to be proactive. Sentiment analysis provides accurate customer health information that can help you identify churn risks and upsell/cross-sell opportunities before they occur. Historical data analysis can be used to recommend Segmentation or Benchmarking in order to identify the leading indicators.

Push notifications and seven other channels can help you increase mobile user retention. Retention is key to achieving long-term business goals. Reteno makes retention easy. Get a jumpstart with campaigns that make money right away. Don't waste time designing campaigns or preparing flows. In five days, you can go live with your app retention strategy. You won't likely need a developer. To increase reach and ROI, you can add more channels. You can make repeat sales if you have more channels. It is five to 25 times more costly to acquire a new customer than it is to retain an existing customer. Data is collected from many sources. The data can be used to create campaigns, workflows and segments, and for content personalization. You can also use it to send messages through various channels. To acquire, convert, engage, retain, and retain more customers, you can use ready-made workflows that are tailored to your business type. Our intuitive builders make it easy to create any campaign in just a few seconds.

Relativity6 can help you understand and predict customer behavior. Find and keep your best customers. Cross-sell and up-sell at the right moment. Reduce monthly churn by 0.5% - 1% Relativity6's Knowledge Graph, a massive data store that contextualizes customer behavior outside of your internal data, is available. The Knowledge Graph is built upon a graph database that contains over 1.5TB of contextual information points. This helps overcome data sparsity issues and uneven data sampling. Relativity6's flexible, high-performance infrastructure allows your team to run experiments quickly and learn quickly without requiring a large upfront investment. Our algorithms are fast and can identify trends and insights quickly. They also run on large datasets, which is why our algorithms are so efficient. Too many Machine Learning and AI companies try to hide all their secrets behind the term "proprietary". No one knows your business better than yourself. Marvin was created as an open platform that allows you to easily collaborate with your data scientists.

Staircase AI is a pioneer in Customer Relationship Intelligence. Our platform uses AI to analyze millions upon millions of customer interactions, and turn them into actionable human insight that is impossible to spot with the naked eyes. Staircase AI is used by companies to cut through the noise, improve their NRR and increase their profitability. Staircase AI uncovers deep human signals and uncovers customers’ health, sentiment, journey events and risks. Our cutting-edge technology analyzes all customer interactions, including emails and chats, Slack activity and video calls. It then connects the human signals to produce relationship-based insights like stakeholder changes, positive and negative sentiment trends, problematic subjects, and more. Our human analytics, when combined with existing product analytics provide the missing element to fully understand your customer to grow at scale.

Software that helps you achieve customer success. Freshsuccess is a software and subscription company that helps prevent churn and increases expansion. It also strengthens customer relationships. Gain greater visibility into your customer base. View account health, support tickets and billing history in real-time. Identify risks and potential opportunities. Address customer churn and identify new advocates or growth opportunities. Standardize workflows, automate processes, and create best practices for your Customer Success Team. View key metrics such as churn and expansion, product adoption and customer health. Freshsuccess is trusted by leading B2B subscription and software companies. A customer health score captures attributes and behaviors of successful clients. Customer Success professionals use health score to identify customer risks and opportunities before they happen.

Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.

Predictive Customer Insights Platform seamlessly combines quantitative and qualitative data, offering Zero Party Data insights and code-free simplicity. Discover a better way to understand the behavior of your customers. Pre-built connectors, and 100+ integrations are available. ConvertML is available for free.

Prevent churn, and you'll get back your revenue. ProsperStack is a drop-in cancellation flow that automatically prevents churn. Targeted offers can be used to save customers and to gather feedback that will help you make informed product, pricing, and remarketing choices. ProsperStack's cancellation flow is a beautiful, low-friction offboarding experience that is kind to users and helps you grow your business. It can be embedded directly into your application using just a few lines code. You can then customize everything in ProsperStack - no developer required! Your cancellation flow can be turned into a powerful tool for churn prevention. Offers that are tailored to customers' segments and reasons for leaving can be made. Analyze results, adjust and personalize at any time to find the most effective offers. ProsperStack answers help you to retarget lost revenues effectively and provide insight into key decisions regarding your product roadmap, pricing, support, and service.

Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.

Use product, customer behavior, CRM signals and more to grow pipelines and accelerate NDR growth. Our users are able to generate massive revenue increases. We analyze and learn from billions of data points collected from businesses and users from nearly every country. Our platform is designed to empower your team to expand your user base, retain customers, and convert signups. Be alerted if there is an intention to expand. Know where opportunities are by department, job title or engagement level. Convert high-propensity clients early and help struggling customers succeed. Understanding why people convert and what factors make them less likely. Upollo analyzes data in real-time, providing actionable insights in minutes. Use our insights to empower and grow your NDR (Net Dominance Rate), ARR (Annual Recurring Revenue), LTV, etc.

Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.

Increase customer lifetime value by gaining a deeper understanding of why customers cancel and a clear plan on how to improve. Retain your customers by providing a high-performing cancel experience. The cancel button redirects the customer to a cancel experience powered Chargebee Retention with personalized details to win them back. Customers are presented with dynamic offers based on their targeting parameters. Automated workflows engage and track customer activity across tools and channels. Simple dashboards help you collect insights and take action to retain more customers. Chargebee Retention allows you to address customer concerns with an automated, scalable and personalized experience.

ChurnZero, a real-time Customer Success Platform, helps subscription businesses combat customer churn. Its software solutions enable businesses to understand how customers use their product and assess their health. This allows them to improve product adoption and increase renewal rates. Businesses can also personalize their customer experience by providing timely and relevant touchpoints.

RetentionEngine allows you to create a cancel flow that captures insights into why customers cancel, works with them to retain them, as well as identifies trends throughout the lifecycle of your customers. Your greatest source of learning is your unhappy customers! What worked and for whom? What could they do to change their minds? Can you fix it? RetentionEngine can help you answer all your questions and optimize. 80% of customers believe that a business could have done more to retain them before they left. Your best source of marketing is your customers. Potential customers will be able to tell you about bad cancelling experiences. Churn is on a rise. RetentionEngine saves time and increases your revenue. We've done all the hard work so that you don't have! You can get started by integrating with your subscription platform. RetentionEngine is an AI-powered, no-code offboarding solution that will save your customers time, money, and increase revenue.

UserIQ was founded in 2014 to help businesses realize the full benefits of customer success. It provides teams with the product intelligence and customer insights needed to fight churn and grow their account. It also aligns the business around the users' needs. UserIQ empowers CS departments to focus on users' goals and allows them to be a part of all departments. Our platform makes customer success a business mindset and not a function.

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: ChurnFree. What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Don't let churn destroy your business. Fight back with Churnfree amazing features today! 1. Create Retention Flow 2. Real-Time Analytics Dashboard 3. Personalized Your Offers 4. Beware of Client Feedback 5. Pause Instead of Cancelling 6. Add Multiple Products So what are you waiting for Start your Free-Trial Now!

NGDATA allows you to better engage customers. Our Intelligent Engagement Platform (IEP), which creates sophisticated multi-attribute customer profiles (Customer DNATM), and drives truly personalized customer experiences via real-time interaction management. NGDATA offers capabilities beyond a standard Customer Data Platform, such as in-built analytics and AI-powered capabilities and decision-making formulas. This helps clients increase their commercial success by developing a deeper understanding and increasing customer lifetime value, reducing churn and lowering the cost per conversion. The platform's intuitive interface makes it easy to use by business users, while IT and analytics maintain oversight and control. Founded in 2012 by NGDATA, NGDATA now has offices in the USA and UK, Europe, Asia-Pacific and its headquarters in Ghent in Belgium.

Raaft assists SaaS companies to reduce churn, and get better feedback from customers. Raaft provides a no-code retention flow to your subscribers when your subscribers hit 'Cancel. To get subscribers to stay longer, you can ask them why they are leaving and provide custom responses. To build a better product, you can collect better feedback and obtain higher-quality analysis.

Stunning makes it easy to recover more Stripe payments that were not paid. Stunning was built from the ground up to help you retain more customers. Stunning is capable of much more than that. Stunning makes it easy for you to stay in touch with your customers and increase your revenue. We can help you recover revenue without even sending an email or notification to your customers. We can help you determine the best revenue recovery strategy for your situation. Keep track of your failed or recovered payments. Stunning gives you access to a variety of data, communication tools, and updates that will keep you up-to-date. Customers will be kept informed throughout the life of their subscription by receiving perfectly timed, customizable emails that are tailored to their needs. These emails can be used to notify them about important events like subscriptions opening, trial endings, transactions, cancellations, and upcoming charges.

You lose productivity every day by searching for information in multiple web apps. Glances connects all your apps securely and provides a streamlined view of the data that you need in real time - without coding. Glances can be used on any website you visit or within any app, so that you and your team are able to accomplish more each day. It takes a lot of time to load applications, click around, and switch tabs in order to view relevant information about your contacts. Glances, which works right in your web browser, can save you 30-60 seconds per task by providing a single location to view your customer data pulled in real-time across all your favorite apps and platforms. Starting your workday may feel chaotic as you try to juggle team messages, email boxes, and project management software.

Customer Success is a technology-based platform that helps you build trusting relationships with your customers and employees. Advanced techniques are used to analyze large amounts of data. This creates a unique view of customers and generates insights that will help your company be more proactive and precise in its actions. We understand that every company is unique. SenseScore can be customized to meet your business needs and circumstances. To calculate your customer's health, we take into consideration the key indicators. This allows you to anticipate risks and find opportunities for your business. The SenseData platform connects to your digital tools and data sources. SenseConnect is our own API that connects more than 70 tools and data sources quickly and safely. All the information you need to run your business is available. Our team of experts can help you overcome any data barriers.

This tool was created to provide investors and corporate decision-makers with a daily view of how consumers behave. We analyze millions of anonymous U.S. shoppers' purchases every day to give investors and corporate decision makers a clear and accurate picture of any consumer company. We have created a self-service platform that allows for real-time exploration and daily tracking. You are the expert in your field. Our dashboard supports both your current analyses and your unanticipated queries. Compare your competitors by breaking down performance by channel or location. The daily metrics can be used to make quarterly predictions. Track the lifetime value and explore where customers shop to find out where they go when they churn.

Emails, calls, tasks and notes could all be considered activity. This includes data coming in from any of your systems, including your marketing, sales, and customer support systems. It's now easier than ever to see all information about a contact or company and make the right decisions. When an email is selected, or entered, the timeline loads automatically and shows all activity for that contact right in your inbox. You can see all activity, including emails, calls and notes, as well as data coming in from any of the systems you have, such your marketing, sales, and customer support systems. To view all activity within the company, you can switch to the company view. The contact view will load a timeline for the selected email address. The company view will load the timeline for all contacts who share the same domain name as the selected or entered email addresses.

Your teams can fight customer churn and identify growth opportunities by providing the data they need. You can take the right actions at the right moment, wherever your customers may be. You have products that can be used at every stage of customer care, including digital and in-location. This will allow you to increase the impact of your CX program throughout the organization. You can meet your customers right where they are, and get real-time feedback at the most important moments. You'll have a complete picture of your customers' thoughts and feelings thanks to multiple data sources and channels that all feed into the same platform. Reptrics integrate survey tool allows customers to give feedback and measure satisfaction with your products or businesses using today's most popular surveys. Reptrics automatically recommends the correct actions to the appropriate teams in the tools they are using, so they can take steps to improve customer satisfaction.

CustomerGauge helps B2B businesses leverage customer feedback and behaviors to align business initiatives and improve account retention. It also helps increase revenue growth through up-sells and cross-sells. CustomerGauge Account Experience™, a platform that allows B2B companies monitor account engagement and collect feedback from key stakeholders. It also allows them to segment real-time results into custom dashboards and map feedback to changes to NPS score and revenue. Users can track engagement through custom and native integrations. This includes how often key stakeholders answer customer survey questions, submit support tickets and open marketing emails. The CustomerGauge Account Expert™ platform also has the ability to set KPI targets to close the feedback loop, identify accounts at high risk of churning and forecast the revenue impact from changes in NPS score. Get a demo today.

RapidMiner is redefining enterprise AI so anyone can positively shape the future. RapidMiner empowers data-loving people from all levels to quickly create and implement AI solutions that drive immediate business impact. Our platform unites data prep, machine-learning, and model operations. This provides a user experience that is both rich in data science and simplified for all others. Customers are guaranteed success with our Center of Excellence methodology, RapidMiner Academy and no matter what level of experience or resources they have.

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

Capillary Loyalty+ helps brands retain their best customers through highly contextualized, personalized rewards. The omnichannel platform supports both behavioral and transactional activities across multiple channels. A personalized loyalty program software can increase repeat sales. Your brand's following will grow. With an omnichannel loyalty program, you can reward your customers for their behavior. Capillary Loyalty Software allows brands to retain their top customers by rewarding them with highly contextualized, personalized rewards. The omnichannel platform supports transactional and behavioral activities across multiple channels, including mobile sites, eCommerce, and apps. Loyalty+ offers customized reporting and visual dashboards that allow you to analyze your customer base's health, identify customers at risk of churn, as well as a single view of customer purchase patterns.

Stop loosing money due to credit card problems. Retain®, combines world-class subscription expertise and algorithms that leverage millions to win-back customers. This churn problem is probably something you didn't know. Credit card failures are your biggest single bucket of churn. However, you're not recovering any of these customers because you don't recognize the magnitude of the payment failure problem. ProfitWell Retain®, which combines the best of both subscription expertise and algorithms that leverage millions to win-back customers using the industry's highest rate of recovery, combines world-class customer service with world-class data analytics. ProfitWell Retain is the only product that manages for you. We can leverage data and expertise to continually improve recovery rates. ProfitWell is a subscription company that charges only for performance. ProfitWell has analyzed billions of data points to determine why and how to recover them.

Manage payment failures intelligently in order to increase revenue confidence. Stop losing revenue because of failed payments. FlyCode's AI-powered dunning and payment management will automatically recover & reduce churn. Intelligent payment optimization can increase subscription revenue. Smart dunning platforms that are tailored to your business can boost your ARR from 3%-7%. Combine powerful AI models, payment logic, authorization information, and payment retries. Intelligent payment retries can reduce churn while increasing your ARR. Payment optimizations and enterprise-level models are available. FlyCode's AI-powered payment engine helps you recover and reduce churn. Data models and tools for dynamic payment optimization. Intelligent segmentation, statuses and tailored dunning for each customer. FlyCode's powerful engine can help you recover more revenue using the first AI-powered dunning and payment management layer.

It is hard to manage customers. Akita is the hub for all of your customer data, activity, metrics, and information. We can help you build a healthy, engaged, and growing customer base. Akita allows you to set up unlimited Customer alerts, so you can take immediate action if a customer is at high risk of churning or ripe for sales. Akita lets you create powerful Customer segments, allowing you to tailor your Customer Support efforts to each customer's specific needs. Pre-defined workflows can be activated in response to Customer behavior and attributes. You can create tasks and send messages from your mailbox. Automate your Customer Success workflows to free up time for more important tasks. Akita's Customer success planner makes it easy to create, schedule, and manage all your tasks from one interface. This will help you streamline your day-today workflow. Akita's Customer Health Scoring is the best in the market, giving you all the information you need about each customer.

Your startup should be growing right. Metrics, dunning, engagement tools for SaaS and subscription businesses. Baremetrics cuts through all the noise to reveal the insights you need in order to make the right decisions and propel your business forward. You can see what's happening right now, plan for tomorrow, as well as strategize for growth in the months and years ahead. We are tired of boring charts and graphs. So we make our interface and design more engaging and inspiring. Each feature is both useful and pleasing to the eyes. Finally, you can access the data you need to identify growth opportunities, answer your questions, and run complex analyses with ease. It's possible to be data-driven and customer-oriented. We are the SaaS and subscription analytics solution that you have always hoped for. You only need one click to access hundreds of valuable metrics, business insights, and more!

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Customer health scores, and other assessments, are largely subjective. They are based on a small number of trivial data points. To be truly data driven, you must use ALL of your data to identify serious signals that can identify risks/opportunities and improve decision-making. Identify trends, predict customer lifetime value, predict the churn, and even identify the next best actions for driving retention and revenue. You can also get access to our data scientists to help you learn and improve. Keep track of the reasons why your customers cancel. You can see which segments of customers are performing poorly and which are improving. You can't keep all your customers forever. Former customers are 45% likely to reactivate compared to new customers. Data science is difficult, but you want to make data-driven decisions. Customer health scores, and other assessments, are largely subjective.

VENMATE is the all-in one platform that drives customer satisfaction, retention and growth. Gain a 360° view, anticipate customer needs and make every customer a champion. Gain deep insights on customer behavior and preferences in order to increase satisfaction and loyalty. Streamline customer success operations to improve efficiency and deliver exceptional experiences. Reduce customer churn while increasing upsell opportunities. VENMATE’s streamlined implementation and onboarding module will accelerate your time to value. Our platform will ensure you never lose track, using playbooks to provide an efficient and structured onboarding experience. Centralize customer data from different tools and help your Customer Success team document each interaction seamlessly with VENMATE. Guide your customers on their journey and collect valuable feedback to continually improve their experience.

Scaled self-service analytics. Scuba makes it easy to access your data and start mining it for insights, regardless of whether you are a product manager, a head of a business unit or a chief experience officer. Interana allows you to interactively examine your data in real time to see not only what is happening in your company, but also why. Scuba is always available so you don't have to wait for your data. You have access to all of your data at all times, so you can answer any questions you may have. Scuba is designed for everyday business users. You don't need to know SQL or code.

Churnly's artificial Intelligence gathers customer data to predict which customers will churn at each stage. Our software can identify patterns that indicate why customers may leave and help you take the necessary steps to keep them. Churnly treats each seat as a sub-customer. This allows you to quickly see what revenue is at stake for each paying seat. Activity and engagement are key indicators of whether your customers are happy with your product. Churnly uses Machine Learning for weighting and tracking all user engagement across your product. This gives you an immediate insight into who is at risk and what needs to be done. Churnly's predictive insight shows you how much revenue you are at risk of losing and from whom. This allows your teams to intervene early and keep revenue growing faster.

Easily and quickly design and manage any customer journey. The most widely used Customer OS provides everything you need to help your customers succeed. You can choose your customer journey or create your own. You can use our best practices templates to help you create your journey or initiative. Why not start from scratch? Securely connect all customer data to create a single view of your customer. Easy to manage and maintain. All your data is in one place. It's easier than ever to design, manage, and measure your best customer engagements. Automate workflows throughout your entire company. Hyper-personalized communications for each individual user can boost your digital engagement. Flexible and adaptable. It has everything you need to get started, tune, and grow.

Platform for customer intelligence data that helps brands analyze user behavior across multiple channels. Analyze data quickly and accurately. AI and ML solutions can help you identify customer behavior patterns to make informed decisions. B2Metric integrates with a wide range of sources, including databases that you use most often. Optimize your retention strategy by predicting churn in customers and taking preventive action accordingly. To enable targeted marketing, categorize customers based on their characteristics, behaviors, and preferences. Optimize marketing strategies by leveraging data-driven insights. This will improve performance, target, personalization and budget. Optimizing touchpoints and tailoring your marketing efforts will help you provide unique customer experiences. AI-based marketing analytics to reduce user churn and increase growth. Advanced ML algorithms can identify customers at risk of churning and develop proactive retention strategy.

Eclipse AI is an AI tool that plugs into your existing system. It detects risk indicators that can lead to customer turnover. Eclipse AI allows you plug in voice-of-customer data via different channels (surveys and reviews, chat logs or phone logs), etc. Eclipse AI then generates risk mitigations that reduce customer churn using analysis of your voice and industry best practices.