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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Skalin is a next-generation Customer Success Platform (CSP) for B2B SaaS mid-market teams — Customer Success teams of 1 to 15 people that need more than a spreadsheet or a repurposed CRM, but don't want the cost and complexity of enterprise suites. Skalin unifies your customer data from your product, CRM, billing and support tools into a single 360° view, then applies AI to make it actionable. The Smart Health Score is self-calibrated by AI and surfaces early churn signals across your portfolio. Skalin AI reads every touchpoint and answers account questions instantly. Automated Playbooks turn signals into action, and a complete API connects Skalin to your stack. Deployed in under a month with setup included — no dedicated admin required. The only French platform in its category, GDPR-compliant, rated 4.9/5 on both G2 and Capterra. Transparent public pricing from €569/month, with optional add-ons.

Description

atEaseAI is an AI-powered post-sales operating system for Customer Success, Account Management, and post-sales leaders at B2B SaaS companies. It brings customer context from CRM, support, email, meetings, and product usage into one workspace. Teams can understand account health, adoption, engagement, churn risk, and growth opportunities, then coordinate work across onboarding, retention, renewals, and expansion. Agent Caleb, its conversational AI agent, helps analyse accounts and portfolios, prepare meeting briefs and QBRs, and develop personalised recommendations and action plans. Teams review proposed work and approve consequential actions before execution through supported capabilities. Business Profile gives Agent Caleb context about each company’s goals, success criteria, customer journey, and playbooks. Automation & Workflows support consistent follow-through, while analytics provide reporting and team visibility. Pricing scales by customer accounts, with unlimited users and no AI usage limits.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
HubSpot CRM Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Zendesk Yes 
Chargebee Yes 
Freshdesk No 
Google Analytics No 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Service Management Yes 
Mixpanel Yes 
Pendo Yes 
Pipedrive Yes 
Segment Yes 
Sellsy Yes 
Slack Yes 
Stripe Yes 
Zapier Yes 
Zoho CRM No 

Integrations

Gmail Yes 
HubSpot CRM Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Zendesk Yes 
Chargebee No 
Freshdesk Yes 
Google Analytics Yes 
HubSpot Customer Platform No 
Intercom No 
Jira Service Management No 
Mixpanel No 
Pendo No 
Pipedrive No 
Segment No 
Sellsy No 
Slack No 
Stripe No 
Zapier No 
Zoho CRM Yes 

Pricing Details

569€/month
Skalin offers transparent, public pricing — a rarity in a category dominated by quote-only vendors.

The Scale plan starts at €569/month (billed annually) and includes the full platform: the AI-powered Smart Health Score, automated Playbooks, the 360° Customer View, Skalin AI, analytics, and the complete API. It comes with 5 CSM seats, unlimited read-only licenses, and onboarding included — with a dedicated CSM to get your team live in under a month, no setup fees.

Additional CSM seats and optional add-ons — such as the Client Portal, expansion pipeline, and team tracking — are available for larger or more mature CS organizations.

Skalin does not offer a free version or a free trial.
Free Trial No 
Free Version No 

Pricing Details

Free Trial
Manage up to 50 accounts for 30 days free.
No credit card required.
Full access to all core features.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Skalin

Country

France

Website

www.skalin.io

Vendor Details

Company Name

atEaseAI

Founded

2025

Country

India

Website

www.ateaseai.com

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Alternatives

Alternatives

Freshsuccess Reviews

Freshsuccess

Freshworks