SimpleACD Reviews

SimpleACD Description

SimpleACD is the future of ACDs. SimpleACD is an all-in-one ACD (Automatic Call Distributionsor) that can be set up in minutes. SimpleACD is designed for speed and ease-of-use. If deadlines are pressing, your client may need a test campaign, or you don't have time to wait for 3 weeks before you start your project. Simple ACD can help. You can see detailed metrics about your teams' handling times and call performance all in one place. All calls can be QA'd and listened to at the touch of a button. Your data is never lost, and is always available for review or screening. We believe in tools that can be both intelligent and efficient. SimpleACD has created an ACD platform that is both intuitive and effective. This platform can be used by your front line and can be scaled by your leadership team. It's completely free to test and we offer technical support and training.