Serviceware Processes Description

How can you manage your services in a digital environment? Serviceware. That's how. People expect services that meet their needs quickly and precisely, whether they are in private or professional life. These growing needs are forcing service providers to meet them. Service providers are often facing staffing or cost pressures. Intelligent process control is the solution that integrates service customers with all relevant business units. Serviceware Processes allows you to manage all of your business services. The result? Fast, accurate and reliable service for customers and employees. This will also lead to significantly higher productivity. Features: Automated workflows to increase productivity. Intuitive self service portal for customers. Digital communication across all devices. Hybrid operating model to enable agile IT infrastructures. Optimal integration of your applications. Performance-driven control with real-time analysis

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Company Details

Company:
Serviceware
Year Founded:
1998
Headquarters:
Germany
Website:
serviceware-se.com

Media

Serviceware Processes Screenshot 1
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Product Details

Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

Serviceware Processes Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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