Serviceware Processes Description

In today's digital landscape, effectively managing services is crucial, and Serviceware offers the perfect solution. Whether in personal or work-related contexts, individuals seek services that can swiftly and accurately meet their needs, pushing service organizations to rise to the occasion amidst challenges like budget constraints and staffing shortages. Intelligent process control that connects service customers with all pertinent business units is key to addressing these escalating demands. With Serviceware Processes, you have the capability to oversee all your business services, leading to prompt, precise, and dependable service delivery for both clients and employees, alongside a notable boost in productivity. Some standout features include automated workflows designed to enhance efficiency, an intuitive self-service portal catering to customer needs, seamless digital communication across multiple devices, optimal integration within your existing application ecosystem, and real-time performance analytics for data-driven management. This comprehensive approach not only streamlines operations but also fosters a more responsive and agile service environment.

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Integrations

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Company Details

Company:
Serviceware
Year Founded:
1998
Headquarters:
Germany
Website:
serviceware-se.com

Media

Serviceware Processes Screenshot 1
Serviceware Processes Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Serviceware Processes Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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