ManageEngine ServiceDesk Plus Description
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
Pricing
Integrations
Company Details
Product Details
ManageEngine ServiceDesk Plus Features and Options
Service Desk Software
Help Desk Software
IT Service Software
ITSM Software
Issue Tracking Software
Asset Tracking Software
IT Asset Management Software
Contract Management Software
Project Management Software
Incident Management Software
ManageEngine ServiceDesk Plus User Reviews
Write a Review- Previous
- Next