ScalePad Lifecycle Insights Integrations

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Introducing Microsoft 365, previously known as Microsoft Office 365. Unlock your creativity and accomplish your goals with a suite of tools including Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. A subscription to Microsoft 365 grants you access to the latest versions of Office applications, both on your desktop and online, along with timely updates as they are released. Whether you're using a desktop, tablet, or smartphone, Microsoft 365 combined with your device and an internet connection ensures you can maintain productivity from any location. OneDrive ensures that your work is accessible from anywhere, allowing for seamless collaboration and sharing with others. Plus, support is readily available through email, chat, or phone, connecting you with a real person whenever you need assistance. Embrace the power of Office today and find the subscription plan that best suits your needs for ultimate efficiency. Now is the perfect time to elevate your productivity game.

Create captivating presentations that leave a lasting impression. Effectively convey your ideas through stunning visuals, engaging animations, cinematic effects, as well as 3D models and icons. Utilize advanced technology to effortlessly enhance your presentation with just a few clicks. Share your narrative confidently with personal notes that are only visible to you on each slide. Seamlessly translate your content into any preferred language and take advantage of the integrated accessibility checker to ensure that everyone in your audience can follow along. With Office 365, you can collaborate in real-time with co-authoring features and comments, allowing for valuable input from your team on the presentation. Additionally, store your work in the cloud for effortless sharing and access it anytime, anywhere, from any device. Explore how a fashion entrepreneur and lifestyle blogger leverages PowerPoint as a powerful medium to deliver impactful communication, showcasing its versatility and effectiveness in various contexts. Embrace the tools available to make your presentations not only informative but also visually stunning and engaging.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

Work seamlessly with others while remaining within your document, or quickly jot down thoughts using your digital pen. If you need to share a newsletter or document, you can effortlessly convert your Word file into a webpage. Collaborate with team members from around the world and easily translate your documents into your preferred language with just a click. Unleash your creativity by adding 3D models directly into your work. With Learning Tools, you can listen to your content being read back to you, making it simple to identify and correct errors. Discovering valuable sources has never been easier; utilize Researcher to read articles in the task pane, allowing you to maintain focus on your writing. Additionally, when refining your document, having an overview is beneficial. The Editor Overview Pane allows you to pinpoint and resolve any proofing issues efficiently, ensuring a polished final product. This comprehensive set of tools enhances your writing experience, making collaboration and innovation more accessible than ever.

Power BI provides advanced data analysis, leveraging AI features to transform complex datasets into visual insights. It integrates data into a single source, OneLake, reducing duplication and streamlining analysis. The platform enhances decision-making by integrating insights into everyday tools like Microsoft 365 and is bolstered by Microsoft Fabric for data team empowerment. Power BI is scalable, handling extensive data without performance loss, and integrates well with Microsoft's ecosystem for coherent data management. Its AI tools are user-friendly and contribute to efficient and accurate insights, supported by strong data governance measures. The Copilot function in Power BI enables quick and efficient report creation. Power BI Pro licenses individuals for self-service analytics, while the free account offers data connection and visualization capabilities. The platform ensures ease of use and accessibility, backed by comprehensive training. It has shown a notable return on investment and economic benefits, as reported in a Forrester study. Gartner's Magic Quadrant recognizes Power BI for its ability to execute and completeness of vision.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

ScalePad, previously known as Warranty Master, offers an automated solution for managing hardware, software, and warranty services efficiently. Join over 8,000 partners and streamline your asset lifecycle management while gaining essential insights that enhance both productivity and profitability. Are you in search of a straightforward method to access comprehensive insights on your hardware and software assets, including potential revenue opportunities, comparative asset information, and a detailed, sortable inventory list? Check out our video to discover how ScalePad simplifies the asset management process! Effortlessly gather crucial data from your integrations and manage both software and hardware simultaneously to reduce downtime. Our user-friendly reports are designed for clarity, benefiting both your team and clients, while fostering stronger relationships through honest and insightful information. With extensive connections to manufacturers like Dell, HP, and Lenovo, you can rely on ScalePad for real-time, accurate, and updated data that keeps you informed and ready to make strategic decisions. This innovative platform is designed to adapt to your needs, making it an invaluable tool for any organization looking to optimize asset management.

Securing networks presents significant challenges, with existing solutions often being intricate and cumbersome to deploy. Discover how Cisco Meraki can streamline your security measures! Renowned globally, it is trusted by leading brands for its dependable solutions. With more than a million active networks, organizations everywhere rely on Meraki for exceptional service. All Meraki devices are managed centrally and securely from the cloud through a unified web dashboard. Our user-friendly and feature-rich architecture allows clients to save time, minimize operational expenses, and address emerging business challenges effectively. Recognized as the industry benchmark for easy management, fast, and reliable Wi-Fi, it ensures robust protection and connectivity for what you value most, no matter where you are. Experience unparalleled performance and dependability at the core of your network, along with remote monitoring and identity-based configuration for every device. This innovative approach not only enhances security but also optimizes network functionality for businesses of all sizes.

SmileBack® stands out as the sole customer feedback platform meticulously crafted for Managed Service Providers (MSPs), concentrating solely on enhancing customer satisfaction. By obtaining immediate feedback, you can conserve time, refine your services, and elevate your clients' overall experience. Gain insights into your customers' perceptions of your offerings through a feedback system that prioritizes Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With both quantitative and qualitative insights at your disposal, you will be empowered to leverage data to boost operational efficiency, retain a larger customer base, and broaden your business's scope. By systematically gathering and examining survey responses, you can elevate service quality and streamline operations. Quickly pinpoint service shortcomings and replicate effective processes by recognizing both challenges and successes experienced by customers. The integration with your current systems is seamless, allowing for the automation of repetitive tasks. SmileBack® is designed to easily fit into your daily operations, minimizing obstacles and paving the way for your success while enhancing your understanding of customer needs. This holistic approach ensures that you are always in tune with your clients, fostering stronger relationships and loyalty.

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Smart organizations and MSPs (like you!) provide End User Security Awareness Training to their clients. Easy, right?! Except there's a problem: competing platforms load your team with tasks. So we provide our Partners with a fully automated platform - sync new clients (Office 365 and Google Workspaces) and you're all set! End the tasks. Satisfy regulators and insurance requirements. Make your program a success with automation that performs. Partnership Counts: Simple, straightforward pricing and Partnership cut your risks. Get rid of the sticky, minimum seat contracts. Only pay for what you need. Simple Onboarding: Onboard new clients in minutes. (Yep - we know it's hard to believe.) Parties: No, not really. We wish! This site just makes you add more characters to meet their minimum, but what do you do when you provide a fully automated platform that makes your Partners feel like they're floating on clouds? Real clouds - not someone else's computer. Security Awareness Training Policy: Every one of your clients receives a tailored policy, designed to make cyber insurance applications easy. Fun: Yeah, we definitely do that.

By effectively managing your customers’ SaaS ecosystem, you can significantly reduce costs while enhancing visibility and control. Eliminate uncertainty by leveraging SaaS usage data to your advantage! Monitor unauthorized SaaS applications easily to uphold security protocols. Streamline the processes of SaaS provisioning, de-provisioning, and approvals with swift automation. Ensure comprehensive reporting of SaaS usage throughout the organization. Assess SaaS consumption against licensing to uncover potential savings. Augmentt provides insights into SaaS utilization, allowing you to optimize expenditures, enforce security measures, and boost productivity. Uncover the complete mix of SaaS applications deployed in your client's environment to help reduce risks, enhance efficiency, and minimize spending. Efficiently monitor user activity, usage, and expenses related to all your SaaS subscriptions, making subscription management straightforward and cost-effective. Take charge of your subscription management today to start realizing significant savings! Moreover, understanding these patterns can lead to more informed decisions and strategic planning for future SaaS investments.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

vCIO Hero is an innovative virtual CIO platform specifically designed for managed service providers (MSPs) that prioritizes quarterly business reviews (QBR) by enhancing strategy evaluations with advanced ICT audit tools, traffic-light risk assessments, and structured recommendations categorized as “Good/Better/Best” through a user-friendly visual solution builder. The platform features critical components such as an ICT overview, detailed audits with commentary, multi-option recommendation modules, and a Kanban-style roadmap to facilitate strategic planning. It seamlessly integrates with PSA and RMM tools to synchronize data and offers branded client portals to ensure transparency during quarterly business reviews. Distinctively, vCIO Hero not only emphasizes compliance reporting but also focuses on boosting sales conversion, enabling MSPs to simplify complex technology stacks, cut down on expenses, and accelerate decision-making through established sales psychology principles. Additionally, it is available as a standalone product or within Invarosoft’s Stack Saver bundles, making it a viable alternative to individual tools like ScalePad Lifecycle Insights and vCIO ToolBox. With its comprehensive features, vCIO Hero is positioned to significantly enhance the efficiency and effectiveness of MSPs in managing their clients' IT needs.

Standardize, secure and scale your IT managed service. Liongard is the only automation platform that gives complete visibility across the stack. This allows you to unleash your team and operate at 10x speed. Logging in manually to manage Internet Domains, SQL servers and all other systems is a tedious task. Unify systems in Liongard for auditing historical data, monitoring critical changes, setting proactive alerts, and reporting across the IT stack. With Liongard's unified platform for automation, you can quickly onboard customers and monitor system changes every day. Liongard's unified platform for automation makes it easier to onboard customers and track system changes daily. Liongard's unified automation platform allows you to access data for business reviews, scoping new project opportunities, and converting customers into Managed Services. Your MSP can be more profitable, efficient, and secure. This includes everything from how you evaluate potential customers to how they protect their systems. Liongard automates the process, minimizing human errors.

KnowBe4's Enterprise Awareness Training Program offers a modern, all-encompassing strategy that combines initial evaluations with simulated attacks, engaging online training sessions, and ongoing assessments through various forms of social engineering attacks like phishing, vishing, and smishing to enhance your organization's security posture. With employees often targeted by advanced social engineering tactics, it is crucial to adopt a thorough strategy led by professionals with technical expertise. Our program includes baseline testing to determine the Phish-prone percentage among your users through realistic simulations of phishing, vishing, and smishing attacks. You can explore our platform at no cost for 30 days. Additionally, we boast the largest collection of security awareness training materials available, featuring interactive modules, videos, games, posters, and newsletters. The program also includes automated training campaigns complemented by scheduled reminder emails to ensure consistent engagement and learning. Ultimately, this comprehensive training framework empowers organizations to foster a culture of security awareness among their employees.

Simplifying Cybersecurity and HIPAA Compliance Training for Managed Service Providers enables them to equip and elevate their employees to function as the essential defense line that every organization requires. Through our continuous and automated training initiatives, we provide MSPs with valuable resources and analytics, while delivering their clients the immediate feedback they seek via our straightforward Employee Secure Score (ESS). The Breach Prevention Platform (BPP) Subscription serves as a client-specific upgrade that includes weekly micro training sessions, simulated phishing exercises, comprehensive security policies, security risk evaluations, and our Employee Vulnerability Assessment (EVA). The EVA is instrumental in pinpointing which team members pose the highest risk for potential data breaches, allowing clients to implement strategies that significantly reduce their vulnerability to such incidents. By fostering a culture of security awareness, businesses can not only protect their sensitive information but also enhance their overall resilience against cyber threats.

Hook Security offers a comprehensive suite of tools designed to foster a security-conscious culture within any organization. With phishing attacks becoming increasingly advanced, our strategy transcends conventional training by cultivating habits that empower employees to recognize and evade phishing threats. We believe that training shouldn't disrupt productivity or dampen morale; hence, our security awareness programs are designed to be brief, engaging, and enable employees to swiftly return to their tasks. Additionally, we provide detailed reports to help identify employees who may need extra support, ensure compliance, and facilitate the reporting of suspicious emails. Recognizing that each employee has unique needs, we tailor our training content to create personalized experiences that effectively enhance security awareness across your team. This personalized approach not only boosts engagement but also reinforces the essential skills necessary to combat evolving cyber threats.

The era of constant hands-on oversight for security awareness training has come to an end. At Phin, we have developed a platform designed to liberate your schedule, allowing you to focus on what truly matters – managing your MSP. One of the primary areas of concern for MSPs is the constant search for ways to eliminate wasted time. That's why our platform at Phin is fully automated, enabling you to train and secure a larger number of clients without requiring extensive time commitments. Simply conducting simulated phishing exercises without prompting any changes in user behavior is merely a superficial solution. At Phin, we aim to go beyond mere compliance; our goal is to enhance cyber awareness and mitigate risks for employees in their everyday lives. To support this, we've assembled a comprehensive library of authentic phishing templates that can be deployed through our automated campaigns. Recognizing that effective phishing training must be an ongoing effort to yield meaningful results, we have streamlined the process for you to conduct your campaigns continuously. With our innovative continuous campaign creator, you can set up campaigns that operate independently, requiring no oversight from you, thus ensuring that your clients remain well-informed and secure.

Enhance both customer and employee loyalty with our one-click survey tool, which seamlessly integrates with your CRM or email signature for automatic deployment. Employees who excel in service can be instantly rewarded, with their achievements showcased on a public newsfeed. This platform fosters an environment where recognition comes from both managers and colleagues, tailored to reflect the organization's culture and objectives. All acknowledgments are visible on the newsfeed, promoting a culture of appreciation. By establishing goal-oriented contests, you can effectively communicate and align your company's objectives with your team, ensuring that top achievers are duly rewarded for their contributions. With Crewhu, you not only minimize employee attrition but also boost customer loyalty, recurring revenue, and overall profitability. Designed specifically for Managed Service Providers, Crewhu streamlines the process of engaging and motivating your team, ensuring that customer satisfaction is at the forefront while driving the growth of your business. Ultimately, fostering a positive workplace culture leads to happier employees, which in turn results in satisfied customers and a thriving organization.