Alternatives to SPERO Computer Aided Dispatch (CAD)

Industry-leading NEMT & Paratransit Scheduling & Distribution Software. TripMaster offers cost-effective, efficient paratransit management software, including demand-response and NEMT. Supporting paratransit and NEMT operations using user-friendly solutions TripMaster was founded by its customers. It's a full-service transit solution that includes modules for: Automated Scheduling, Powerful custom Reporting, Integrated Voice Response, Mobile Solutions and an automated vehicle locator. CTS Software provides complete auditing support, cost control, manpower, vehicle resource management and route management. It also offers statistical reporting, computer-assisted schedule, electronic billing and many other features. We offer a 90-day money-back guarantee. After a live demonstration of TripMaster, we will set up your database and work closely with you to train your staff.

Code3 Strategist helps you use data effectively to improve your agency’s resilience and future-readiness, by helping you answer three questions: • What Is? - easily build custom reports that provide sophisticated analyses of every aspect of current and historical operations—improving efficiency and effectiveness for performance monitoring, quality improvement, budget justification and accreditation. • What Next? – Analyze historical growth and build well-supported and -documented scenarios for future workload based on anticipated changes in your service area. • What If? – evaluate alternate deployment models with precise simulation tools to identify effective strategies for handling current challenges and anticipated growth: new/relocated stations, apparatus placement, staffing, scheduling/peak units, cross-staffing, auto/mutual aid, detailed dispatch policies, street network changes and other aspects of operations. Evaluate impacts on all aspects of response time, workload, reliability and service delivery. Vivid, easily-understood graphics let you tell your story clearly and powerfully to stakeholders; all analytics support complete auditability, transparency and data exploration.

HorizonGo, a cloud-based, customizable trucking software, gives you remote access to your customers, drivers and equipment at any time. Melton Technologies' HorizonGo software solutions reduce costs and time. They use the cloud, proprietary technology and mobile apps to provide seamless connections between owners/operators and dispatchers, drivers, clients, and drivers. All data generated from load booking to delivery is available in real-time. Digital reporting eliminates the need to enter and retrieve Excel data manually. HorizonGo is at the forefront of cloud-based trucking software.

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

EnRoute Mobile is a comprehensive mobile CAD (Computer-Aided Dispatch) solution tailored for first responders across law enforcement, fire/EMS, and ambulance services. By providing immediate access to essential incident information, it significantly boosts response times and situational awareness. Notable features include efficient routing with turn-by-turn directions that consider road closures and hazards, real-time mapping of ongoing incidents, and information on nearby units for improved coordination. Responders have access to critical data such as cautionary notes, contact details, ingress and egress routes, and locations of hazardous materials, which aids them in making informed decisions on the ground. The system facilitates real-time communication not only with dispatch but also among various units, and it supports license scanning for quick data access. With continuous updates regarding incidents, the status of responders, and important notes, EnRoute Mobile fosters effective communication and enhances safety for all involved. Additionally, its intuitive interface accommodates various input methods, including touchscreen, keyboard, and function keys, making it accessible for all users. This adaptability ensures that first responders can operate the system efficiently, regardless of their familiarity with technology.

RIMS CAD streamlines challenging operations with its highly efficient approach, simultaneously offering clear and often automated access to crucial records information. Both line staff and management have immediate access to comprehensive data regarding patrol activities and dispatch processes. With RIMS Computer Aided Dispatch (CAD) and its robust suite of interconnected products, communication professionals can execute various integrated tasks through one advanced system. With a legacy of 36 years in development, RIMS CAD consistently fulfills the rigorous requirements of PSAPs, law enforcement, Fire/EMS personnel, and other public safety workers. Each element of the RIMS System, including our Computer Aided Dispatch, was designed with user-friendliness and ease of learning in mind. In fact, the most effective way to grasp any feature of RIMS is to engage with it directly and use its functionalities. Typically, users can master the foundational aspects of CAD within a few minutes, while our comprehensive training program spans just two days, making it accessible and efficient for all users. This ease of training ensures that professionals can quickly adapt to the system and enhance their operational efficiency.

Our CAD system transcends traditional computer-aided dispatch by incorporating features such as fleet management, shift scheduling, and customizable reporting, while still delivering top-notch dispatch capabilities. It seamlessly connects with Creative ePCR and all prominent ePCR platforms, offering a holistic view of open calls and bus assignments alongside dashboards for scheduled calls, runs categorized by billing status, and data that supports robust quality improvement and quality assurance reporting. By utilizing location-based technology, it efficiently assigns calls to the nearest available ambulance, taking into account both distance and current travel conditions. Users can swiftly input call details, as Creative Dispatch automatically retrieves patient information and verifies real-time insurance eligibility. Accessible on Android, iOS, and Windows devices at any time and from anywhere, it enhances data collection processes, allowing medics to focus on patient assessment, treatment, and safety. Additionally, the intuitive user interface facilitates the rapid documentation of patient assessments, vital signs, and treatment protocols, ensuring that medics can deliver timely and effective care without unnecessary delays. In such a fast-paced environment, ensuring that medics have the right tools at their fingertips can significantly improve patient outcomes.

In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

ARMS equips your agency with essential tools to thrive. By utilizing ARMS Computer Aided Dispatch, you can save time, maintain organization, and ensure the safety of personnel in the field. With ARMS CAD, dispatchers can manage units and retrieve vital data all within one user-friendly application. It seamlessly interfaces with NCIC along with State and Regional databases, enhancing connectivity and accessibility. Additionally, ARMS CAD integrates effortlessly with other ARMS solutions such as Mapping, Records Management, and Mobile applications. This system effectively oversees resources, responses, and all dispatching tasks, making critical information readily accessible with just a few keystrokes, which reduces redundancy and boosts efficiency. Furthermore, ARMS CAD simplifies the management of units, accommodating the needs of single agencies, multiple agencies, or various jurisdictions. Dispatchers have the flexibility to choose between single or multiple-monitor setups, ensuring that the system can be tailored to meet the specific demands of each agency's operations. Ultimately, ARMS CAD streamlines the dispatching process, allowing for improved communication and coordination in emergency situations.

RescueNet is a popular software suite tailored for the EMS and Fire sectors, encompassing a range of integrated applications for communication, charting, and billing that collectively support over 13 million EMS and Fire incidents each year. This solution operates on a client-server model, necessitating a dedicated server either installed on-site at the customer's location or housed within a ZOLL Data Systems data center. Among its offerings, RescueNet Dispatch stands out as an intuitive computer-aided dispatch (CAD) solution designed to enhance operational efficiency across the board. With advanced features and intelligent technology, RescueNet Dispatch significantly optimizes the call-taking and dispatching processes, consequently minimizing response times. Given the complexities of data management, it is crucial for your electronic patient care reporting (ePCR) data to be thorough, secure, and capable of delivering insights essential for effective business management. RescueNet ePCR assists medics by guiding them through the correct procedures for data collection, thereby enhancing both the speed and accuracy of the information gathered. This comprehensive approach ensures that emergency services can operate at their best, ultimately leading to improved outcomes for those they serve.

Efficient and streamlined solutions are essential for ensuring quicker and safer responses in emergency situations. Once a 911 call reaches a dispatch center, every second is crucial. To facilitate swift responses, call-takers and dispatchers require a dependable tool for collecting and relaying information. Our CAD 911 system significantly improves response times and effectively manages both single and multi-jurisdictional dispatching for law enforcement, fire services, and EMS. With immediate access to vital data, advanced mapping features, and the capability to implement global changes in mere seconds, call-takers and dispatchers can ensure the most effective response possible. Additionally, crucial information is shared instantaneously across different disciplines and jurisdictions, minimizing the time spent contacting communication centers and agencies during an emergency response. This interconnected system ultimately enhances collaboration and efficiency among first responders.

The CrimeStar Computer Aided Dispatch (CAD) system offers a robust real-time command and control experience, tracking details related to various calls and the activities of field units across Police, Fire, EMS, and Public Works. This versatile system, designed to integrate seamlessly with the widely-used CrimeStar Records Management System (RMS), employs an intuitive drag-and-drop interface that caters to agencies of all sizes. Operating securely within the RMS, dispatchers benefit from comprehensive access to advanced search capabilities and a wealth of information housed in the records management platform. The CrimeStar CAD features an efficient control panel that accommodates all transaction types, which can be managed using either a mouse or keyboard. For seasoned dispatchers, a traditional command line option provides a familiar and fast-paced work environment. Additionally, CrimeStar CAD includes multiple large status windows, enabling dispatchers to monitor all relevant information at a glance and interact with any unit as needed, ensuring swift and effective response capabilities. This adaptability and comprehensive design make the CrimeStar CAD an essential tool for modern emergency response agencies.

In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.

Resgrid combines multiple systems into a single comprehensive solution, encompassing workforce management, CAD, RMS, and communications. This software is completely open-source, ensuring users enjoy both peace of mind and flexibility. Being a cloud-based platform, it requires no installation, boasts an impressive uptime of over 99%, and receives regular updates. The Resgrid CAD is specifically designed for use in Fire, EMS, and Law Enforcement, allowing for efficient dispatching of personnel, roles, units, and groups. It features advanced communication tools alongside live tracking and reporting capabilities. Resgrid is also suitable for both scheduled and on-demand delivery operations, enabling users to monitor delivery vehicles through AVL and track their drop-off and completion times effectively. Additionally, Resgrid serves as an invaluable solution for Emergency Operations Centers, facilitating coordination during business and regional emergencies by providing real-time data from both the field and the community, thereby enhancing overall operational efficiency. This versatility makes Resgrid a vital tool for various organizations seeking to streamline their operations and improve situational awareness.

Prestige CAD (Computer Aided Dispatch) is an advanced dispatching software tailored for medical transport services. It creates a professional atmosphere within the Communication Center, benefiting both Paramedics and callers alike. The software generates high-quality, easily readable reports that are essential for marketing, billing, and management purposes. Prestige efficiently monitors all Unit Status, Patient Data, 911 Calls, Response Times, and various other details on a single, user-friendly screen. In addition, it keeps track of both current and upcoming appointments seamlessly. All activities, from Call Sheets to Appointments and Active Events, are fully integrated into one cohesive system. Managing schedules for recurring and follow-up appointments is simplified to a single click with Prestige. Furthermore, CAD integrates smoothly with ProQA, MapPoint®, AVL (Street Eagle), and Prestige ePCR and Billing. If you’re interested in enhancing your service, feel free to reach out to learn how we can implement this system to optimize your communication center's efficiency. Your operational success is just a conversation away with Prestige CAD.

Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.

The interoperability of CAD systems across different jurisdictions serves as the essential link that unites public safety departments during emergencies. Utilizing our innovative technology, responders gain instant situational awareness through a unified portal that integrates various CAD systems. They receive immediate updates on shared CAD calls and unit requests via pop-up alerts. While emergencies can often cross borders, the systems intended to manage them frequently do not, which is where CentralSquare’s CAD-to-CAD solution comes into play, enhancing resource allocation, improving data precision, accelerating response times, and ultimately saving more lives. By enabling a two-way, real-time connection between multiple CAD systems, agencies can ensure that unit statuses, locations, and availability are synchronized effectively. This empowerment allows dispatchers to swiftly assess, deploy, and coordinate available resources. Additionally, the CAD-to-CAD Notify feature automatically shares CAD calls and unit requests, ensuring that crucial information is readily accessible to all agencies involved. This seamless communication between agencies is pivotal in enhancing overall public safety response efforts.

Your community and officers depend on you from the moment you put on your headset until the time you return home. Your workday is spent bridging the gap between people who need help and those who offer it. You are constantly at the edge of chaos and sanity, so you don’t have time for software problems. You need a tool that was born from the depths and frequent calls of the busiest shifts and baptized with coffee (there is no other holy liquid strong enough to make a dispatcher happy). You need EFORCE®, CAD. EFORCE®, a Computer-Aided Dispatch System, is a lightning fast system that helps agencies focus on the important work and not on running their software. You need an intuitive CAD such as EFORCE® to help you with all the other tasks you have. EFORCE®, CAD was designed by dispatchers and ex-distributors. It has user-friendly features that are focused on the task at hand. You always have the right tools at your disposal! Get a product demo today to see for yourself!

Ensure the protection and sustainability of business operations while empowering local fire and police agencies to enhance their emergency preparedness and training efforts. Develop and disseminate digital emergency pre-plans tailored for public, commercial, and residential spaces. Anticipate emergencies to conserve critical resources and minimize the downtime for your business by providing accessible emergency pre-plans throughout the entire response process. Equip teams to prepare, coordinate, and react with greater efficiency and speed. Streamline and optimize response times on a large scale. Leverage our safety preparedness technologies to craft and distribute vital digital emergency plans precisely when they are needed most. Maximize the advantages of business and public data as well as resources on a broad scale. Our solutions are designed to meet the diverse requirements of municipalities, fire services, law enforcement, and property managers in both commercial and residential sectors. Adaptable and cost-effective, our offerings grow alongside your specific needs, ensuring comprehensive support. Additionally, our user-friendly tools facilitate enhanced collaboration among response teams, fostering a more cohesive approach to emergency management.

Deccan International has developed decision-support software applications tailored to the specific requirements of various departments, enabling Fire & EMS organizations to enhance their response efficiency, streamline resource allocation, and justify their financial plans. One of these tools, ADAM (Apparatus Deployment Analysis Module), serves as a "What if?" predictive modeling resource that leverages historical CAD data, GIS mapping information, and a sophisticated projection algorithm to forecast how changes in deployment strategies will affect response times and service availability. Additionally, LiveMUM (Live Move-Up Module) offers a real-time operational solution that equips emergency dispatchers with immediate and optimal recommendations for move-ups. Furthermore, BARB (Box-area Automated Run-card Builder) is an innovative application designed specifically to automate the creation of static run-cards, thereby saving valuable time for emergency services. Finally, DiVa (Dispatch Validator) functions as an independent backup system, ensuring operational continuity in the case of network failures or CAD system interruptions, ultimately enhancing overall reliability and service delivery in emergencies.

AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens. Designed for ambulance services, fire departments, NEMT providers and hospitals. AngelTrack supports a wide range of emergency and non-emergency services, including ambulances, wheelchair vans, air medical, and fire suppression units. Its comprehensive feature set, combined with an intuitive interface and continuous updates, empowers agencies to operate more efficiently, stay compliant with industry standards, and focus on delivering lifesaving services to their communities.

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

Discover all the essential tools required for effective revenue cycle management through our comprehensive range of EMS software and services. Whether you prefer to bolster your internal team or delegate certain tasks to AIM, you can select from standalone software modules or integrate various options to create a cohesive Revenue Cycle Management (RCM) hub. Enhance your revenue potential with precise and prompt call intake facilitated by AIM Dispatch. Streamline your processes by eliminating redundant data entry and minimizing errors with AIM ePCR, which also helps you save valuable time. Safeguard against incomplete and rejected ambulance claims by utilizing automatic data validation provided by AIM EMS Billing. Additionally, benefit from compliant and secure EMS cloud software through AIM’s integrated workflow solutions, ensuring your operations run smoothly and efficiently. With these resources at your disposal, you can significantly improve the overall effectiveness of your revenue cycle management practices.

The MobileEyes Suite of Applications was designed to enhance the efficiency, precision, and simplicity of conducting fire and structural safety inspections. Whether you are a Fire Marshal, First Responder, Building Inspector, or involved with Sprinkler and Alarm systems, this advanced software can optimize your workflows and improve communication. The MobileEyes Building Inspector feature allows building officials and fire department staff to efficiently manage new construction permit applications, conduct plan reviews, and carry out inspections seamlessly. By incorporating a built-in portal, the software expedites the process of permit and plan submissions while facilitating clear communication between contractors and administrative staff. The MobileEyes Inspector and Inspector+ applications permit Fire Marshals and Inspectors to carry out fire inspections tailored to meet the diverse needs of the community’s structures and various inspection requirements. Leveraging its mobile capabilities, the software empowers fire inspectors to swiftly generate comprehensive and professional inspection reports. This level of efficiency not only saves time but also enhances overall safety management within communities.

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response. During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes. To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

ePro Scheduler Plus is a proven online scheduling solution for workforce management that is employed by EMS and Fire Departments across the nation. Our primary goal is to save you both time and money by offering effective control over overtime, ensuring accurate scheduling and payroll, facilitating clear and prompt communication, and providing user-friendly features, allowing you to direct your attention to other vital aspects of your operation. Covering everything from staff scheduling, time tracking, and attendance management to verification tracking and document administration, ePro Scheduler Plus delivers essential tools at a competitive price point, making it an invaluable resource for your department. Additionally, our platform is designed to adapt to the unique needs of your organization, ensuring a seamless integration into your existing workflows.

Destiny can offer your company the most current technology to help manage and control your security operations. Destiny Software is the right source for all your security company requirements. Our goal is to make products that simplify your business, keep your clients' access to you and their property, and allow for flexibility as your business grows. We have created a central hub that will house everything your security company needs to run smoothly and efficiently. Our software allows you to use many features, including a mobile patrol app, security guard patrol tracking software, license plate reader application, guard tour software, guard tour software, employee time management software, and a license plate reader app. Our software can be used on both desktop and mobile devices thanks to the integration we have made. Destiny Software is your one-stop source for all your security company needs. Our software can be used in a variety of ways. We offer a Client Portal, Dispatch Portal, as well as an Admin Portal.

Mark43 stands out as an innovative software platform designed to transform public safety operations, encompassing police dispatching, investigative processes, evidence management, report generation, and crime analysis. By offering exceptional integration of data and increased efficiency for its users, Mark43 combines a records management system with computer-aided dispatch, significantly improving the response time and safety of first responders while simplifying the reporting tasks for law enforcement agencies. This integration not only aids in real-time decision-making but also enhances overall operational effectiveness in public safety.

Essential information at your fingertips when it matters most. From the initial phone call to the resolution of an incident, both dispatchers and on-scene officers require precise, timely, and pertinent information. This is precisely where the Computer Aided Dispatch (CAD) Pro solution from Public Safety Pro proves invaluable. From start to finish, this software equips you with the tools necessary to make sound decisions aimed at ensuring the safety of both citizens and law enforcement personnel. Prioritizing safety during emergency responses is paramount. The CAD Pro system is specifically engineered to enable dispatchers to disseminate critical information swiftly and efficiently. In urgent situations, every moment is crucial. You need a system that operates at the same speed as your response. With CAD Pro’s intuitive platforms, you can eliminate the need to waste vital seconds gathering additional details, significantly reducing the time required to relay important information. This enhanced efficiency not only helps in managing the situation better but also contributes to a more coordinated response overall.

The role of the Administrator involves overseeing in-house reporting, analytics, and system management. By integrating the Administrator MD, your department can establish a direct connection to medical control for Quality Improvement and Quality Assurance purposes. Together, these components create a comprehensive electronic Patient Care Report (ePCR) solution that addresses one of the most critical and time-intensive responsibilities faced by EMS personnel. To streamline this process, we have introduced the CodeRed EMS System, which is designed to be exceptionally user-friendly for data collection and will efficiently generate clear and consistent patient care reports right at the scene. The "CodeRed System" consists of two integral parts. Initially, there is the CodeRed Field Unit, a data collection tool that facilitates the gathering of all necessary patient and billing information through an intuitive, pen-based interface. This Field Unit not only provides the capability to create automated narratives and in-field reports but also ensures that it can synchronize custom configuration data from the "CodeRed Administrator" during the upload process, enhancing overall efficiency. Furthermore, both systems work in tandem to minimize errors and improve the quality of patient care documentation.

PTS Platinum Plus products are designed to be user-friendly, making them accessible even for those encountering them for the first time. Comprehensive help features are integrated at each phase of usage. While PTS primarily focuses on serving small to mid-sized agencies, its robust capabilities are also suitable for the largest organizations in the industry. The platform offers a variety of deployment options, including SaaS cloud solutions, locally hosted setups, or agency-managed systems, tailored to meet the specific requirements of each agency. Additionally, it facilitates incident reporting for law enforcement, encompassing arrests, citations, evidence handling, and NIBRS compliance. PTS also provides dispatch and event management solutions specifically for 911 call centers, law enforcement, and emergency service providers. Its features range from basic booking and release processes to comprehensive jail and offender management, complete with functionalities for managing mugshots and warrants. Users can efficiently conduct NCIC queries, such as those for criminal warrants, stolen property, and missing persons, from a range of devices, including phones, tablets, or laptops, ensuring flexibility and efficiency in various operational environments. This versatility makes PTS a valuable asset for any agency looking to enhance its law enforcement and management capabilities.

Intergraph Computer-Aided Dispatch (I/CAD) represents a premier suite of software designed for effective incident management. This platform encompasses a comprehensive range of integrated functions, including call handling and dispatching, advanced mapping, seamless field communication, thorough data reporting and analysis, as well as application integration. By utilizing I/CAD, organizations can significantly improve the quality and accessibility of vital information, thereby establishing a unified operational picture that supports informed decision-making during responses. Furthermore, I/CAD allows organizations to tailor applications, interfaces, business protocols, and workflows to align with their unique operational demands, accommodating everything from individual agencies to expansive multi-agency communication centers, as well as facilitating virtual consolidations and hub-and-spoke setups for agencies that utilize shared systems. This adaptability ensures that various operational needs are effectively met across different types of organizations.

Passengers can now easily book rides with just a click, eliminating the hassle of manual dialing and calling. The admin dashboard displays essential information such as trip routes, statistics, feedback, fares, and more, ensuring a comprehensive overview. Nearby drivers receive immediate notifications about job requests, along with the most efficient routes to the pick-up points. This setup allows drivers to engage in their work with greater convenience and offers them various options to manage their tasks effectively. Additionally, passengers enjoy the comfort of booking rides from their locations without any difficulties. Every aspect of the service requirement is well addressed, and administrators are equipped with all the necessary tools to oversee ongoing business activities seamlessly. The interests of business owners are thoroughly managed, while the dispatcher panel keeps them updated with real-time alerts and notifications. Consequently, a complete and efficient solution is established to enhance the overall experience for both drivers and passengers. This streamlined process not only improves productivity but also fosters better communication among all parties involved.

Peak Transit delivers tailored Computer-Aided Dispatch and Automatic Vehicle Location (CAD/AVL) software solutions, alongside user-friendly passenger applications and sophisticated hardware, all aimed at streamlining fleet management and enriching the rider experience. Their CAD/AVL system for fixed routes allows for comprehensive oversight from a unified dashboard, which supports real-time vehicle monitoring, adherence to schedules, and optimal resource distribution. Customizable mobile applications keep passengers informed with real-time transit notifications, thereby enhancing overall communication and satisfaction. Additionally, Mobile Data Terminals (MDTs) equip drivers with essential tools to boost their performance and communication capabilities, providing access to schedules, alerts, and the status of onboard equipment. Automatic Voice Announcements ensure that clear and accessible passenger notifications are delivered, adhering to transit regulations and promoting inclusivity. By integrating these advanced features, Peak Transit not only improves operational efficiency but also significantly enhances the overall travel experience for its users.

New World™ ERP provides municipalities, educational institutions, and counties nationwide with solutions to enhance citizen services and improve operational efficiency. Our platform ensures rapid access to essential information, simplifies reporting processes, and introduces time-saving workflows, all aimed at bolstering financial transparency, facilitating informed decision-making, and promoting accountability. Consolidate all facets of local government financial management within a single application. The general ledger encompasses a robust chart of accounts, encumbrance accounting, accounts payable, budget reporting, journal processing, and management of month-end and year-end tasks, along with system administration features. Streamline licensing and permitting processes while automating routine tasks, and leverage an all-encompassing parcel management system. Users can efficiently track and retrieve a wealth of related data from one convenient screen, which includes blueprints, maps, permits, code enforcement activities, address details, and historical records, thereby enhancing overall productivity and service delivery.

Monitor your fleet effortlessly with the help of drivers' smartphones, streamline booking management, dispatch tasks to the closest driver, and enjoy a customized customer app, among various other features. Competitive pricing is available for small businesses, with substantial discounts for those opting for annual payments. There are no initial setup costs, and you can obtain a temporary quarter license for as few as two users, along with comprehensive online training tailored to your needs. Starting your trial requires no credit card information, and there will be no automatic charges once your trial period ends. We offer complimentary support for intricate setups, and back-end data uploads are available upon request. All you need is a web browser for your office and smartphones for your team, ensuring seamless communication. Your contact information is protected and will never be sold or misused, while your business data remains secure from unauthorized access. Assistance is readily available via phone, email, and Skype, and you can take advantage of a free system demonstration as well as account setup help throughout your trial period. Additionally, our commitment to customer satisfaction means we are always here to support you, ensuring a smooth and efficient experience.

Enhance your Communication Center with a professional atmosphere by utilizing intuitive and easy-to-train software. This user-friendly system generates reports that can significantly improve your business operations, alleviating stress for dispatchers. One of its standout features is its paperless functionality, enabling Medics to modify CAD status from any location with internet access. Unlike traditional mobile apps, Medic can operate on any device equipped with an internet browser, permitting users to view Active Events and Appointments seamlessly. Since its inception in 2000, MRES CAD has been dedicated to serving the EMS system, providing specialized EMS CAD software tailored for medical transportation companies. Designed specifically for dispatching, MRES is an executable application built to meet the unique needs of the EMS industry. Users can easily retrieve data from MRES through a searchable index, generating dynamic reports for enhanced decision-making. Additionally, MRES empowers EMS dispatchers to input and modify call data efficiently into a centralized database supported by either a wide-area or local-area network using SQL Server, ensuring a streamlined operation. This comprehensive approach positions MRES as an indispensable tool for modern medical transportation companies.

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

RydeWizz, a cloud-based NEMT / EMS software that is free to use, was created to meet all your medical transport needs. This means that you can access it from any location and with any computer. You can work on one computer and finish it on another. All data is stored in the cloud. You can manage your agency remotely, dispatch from anywhere, and even manage your business via mobile.

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.

In critical situations, every second is vital. GeoSafe Mobile offers user-friendly GPS tracking and CAD integration specifically designed for law enforcement, fire departments, and emergency medical services. It enables swift access to essential data and facilitates communication with units in the field. Enhance your fleet’s operational efficiency by utilizing GPS (AVL) and real-time 911-call information directly from the field. Whether for routine patrols or large-scale events, streamline your daily tasks and incident management processes. By sharing information across various CAD systems, you can decrease response times and bolster officer safety. Boost your situational awareness through effective coordination of multi-agency responses for collaborative assistance. Equip first responders with integrated mapping resources that include hydrants, storm shelters, cameras, and pre-incident protocols. With a simple tap, you can indicate that you are en route or on the scene of an incident, and your status will be automatically reflected in the CAD system, ensuring real-time updates for all relevant personnel. This seamless integration not only enhances communication but also fosters a more efficient emergency response framework.

For those seeking enhanced power, versatility, and improved service in a mobile resource management system, InSight Mobile Data is the ideal choice. Spend a few moments discovering how we offer much more than just basic vehicle tracking, granting comprehensive visibility across your entire mobile operational landscape. Our StreetEagle solution is specifically designed for waste fleet management, integrating various tasks into a cohesive and well-supported technology platform. With MP Cloud Technologies capable of processing real-time data from StreetEagle, customers gain instant insights into their vehicles, optimizing both emergency dispatch and routine transportation operations. Additionally, LiveRoute for waste fulfills a long-standing need for companies by automating route planning and providing an online dashboard to track vehicles effectively, ensuring efficiency in daily operations. This innovative approach not only enhances fleet management but also contributes to a more streamlined workflow overall.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

Confidently manage dispatching with real-time GPS capabilities and our top-tier one-click solution for patient information and insurance verification. Say goodbye to uncertainty and tedious manual data entry. Instantly verify insurance eligibility with a simple click, thanks to our seamless API integration with Change Healthcare, eliminating the need to contact insurance providers or search for patient details. With just one click, the task is accomplished! Keep all your patient data organized for easy rescheduling of transports or setting up recurring trips without hassle. You'll never need to input patient information manually again. Each unit is equipped with real-time GPS tracking, automated travel time calculations, and direct communication with your crews, ensuring you are always aware of their locations and which team is nearest to the request. Experience quicker response times with no room for error, enhancing the efficiency of your operations. This streamlined approach not only saves time but also significantly improves service delivery.

StatusNet911 serves as a cloud-driven platform that links hospitals, dispatch centers, and first responders to deliver real-time situational insights. By offering data on hospital resource availability, triage conditions, and system outages, it enhances the response to both routine incidents and multi/mass-casualty situations (MCIs). This system allows health facilities to receive Emergency Medical Services (EMS) incident updates instantly, enabling them to optimize their resource management during emergencies. Regular use of StatusNet911 for everyday incidents ensures that personnel are well-acquainted with the application when critical situations arise. It also generates alerts that inform relevant parties about changes in hospital statuses related to patient volume or equipment readiness. Additionally, the alert service disseminates Be On the Lookout alerts (BOLOs), All Calls, and updates concerning MCI events, ensuring that responders are well-informed. In the event of MCIs, the platform facilitates the efficient allocation of patients to vehicles and directs vehicles to the appropriate hospitals while providing real-time requests for triage and bed availability. This comprehensive communication framework is essential for effective emergency management and enhances collaboration among all involved parties.

Implicit’s EMS Portal is an innovative management software that aligns seamlessly with your operational needs. Essentially, it serves as a cloud-based platform tailored for emergency medical services and medical transport. This comprehensive system consolidates essential tools required to run your organization efficiently. With features like Computer-Aided Dispatch (CAD), Vehicle Tracking System, Electronic Patient Care Reporting (ePCR), and operations management capabilities, you can effectively manage your fleet, staff, patients, and reporting, regardless of whether you operate a single ambulance or a large fleet of vehicles. Our software functions as a complete solution, offering everything that various departments might require; and if something is missing, we will customize it for you. From emergency response to inter-facility transport and routine patient delivery, our portal ensures you have all the necessary support, allowing you to concentrate on delivering the best possible care. Plus, our user-friendly interface guarantees that you and your team can adapt quickly and efficiently, enhancing your overall service delivery.

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.