Alternatives to Rundeck

We are the #1 incident response provider in the world. We protect, detect, and respond to cyberattacks by combining complete response capabilities and frontline threat information from over 3000 incidents per year with end-to-end expertise. Contact us immediately via our 24-hour cyber incident hotlines. Kroll's Cyber Risk specialists can help you tackle the threats of today and tomorrow. Kroll's protection solutions, detection and response are enriched with frontline threat intelligence from 3000+ incident cases each year. It is important to take proactive measures to protect your organization, as the attack surface is constantly increasing in scope and complexity. Enter Kroll's Threat Lifecycle Management. Our end-to-end solutions for cyber risk help uncover vulnerabilities, validate the effectiveness your defenses, update controls, fine-tune detectors and confidently respond any threat.

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

JS7 JobScheduler, an Open Source Workload Automation System, is designed for performance and resilience. JS7 implements state-of-the-art security standards. It offers unlimited performance for parallel executions of jobs and workflows. JS7 provides cross-platform job execution and managed file transfer. It supports complex dependencies without the need for coding. The JS7 REST-API allows automation of inventory management and job control. JS7 can operate thousands of Agents across any platform in parallel. Platforms - Cloud scheduling for Docker®, OpenShift®, Kubernetes® etc. - True multi-platform scheduling on premises, for Windows®, Linux®, AIX®, Solaris®, macOS® etc. - Hybrid cloud and on-premises use User Interface - Modern GUI with no-code approach for inventory management, monitoring, and control using web browsers - Near-real-time information provides immediate visibility to status changes, log outputs of jobs and workflows. - Multi-client functionality, role-based access management - OIDC authentication and LDAP integration High Availability - Redundancy & Resilience based on asynchronous design and autonomous Agents - Clustering of all JS7 Products, automatic fail-over and manual switch-over

ActiveBatch by Redwood is a centralized workload automation platform, that seamlessly connects and automates processes across critical systems like Informatica, SAP, Oracle, Microsoft and more. Use ActiveBatch's low-code Super REST API adapter, intuitive drag-and-drop workflow designer, over 100 pre-built job steps and connectors, available for on-premises, cloud or hybrid environments. Effortlessly manage your processes and maintain visibility with real-time monitoring and customizable alerts via emails or SMS to ensure SLAs are achieved. Experience unparalleled scalability with Managed Smart Queues, optimizing resources for high-volume workloads and reducing end-to-end process times. ActiveBatch holds ISO 27001 and SOC 2, Type II certifications, encrypted connections, and undergoes regular third-party tests. Benefit from continuous updates and unwavering support from our dedicated Customer Success team, providing 24x7 assistance and on-demand training to ensure your success.

For enterprises that need to protect SaaS data in mission critical apps, SpinOne is an all-in-one SaaS security platform that helps IT security teams consolidate point solutions, save time by automating data protection, reduce downtime, and mitigate the risk of shadow IT, data leak and loss and ransomware. The all-in-one SaaS security platform from Spin is the only one that provides a layered defense to protect SaaS data, including SaaS security posture management (SSPM), SaaS data leak and loss prevention (DLP), and SaaS ransomware detection and response. Enterprises use these solutions to mitigate risk, save time, reduce downtime, and improve compliance.

A powerful iPaaS platform for integration and business process automation. Linx is a powerful integration platform (iPaaS) that enables organizations to connect all their data sources, systems, and applications. The platform is known for its programming-like flexibility and the resulting ability to handle complex integrations at scale. It is a popular choice for growing businesses looking to embrace a unified integration strategy.

Amazon CloudWatch is a monitoring service that provides observability and data for developers, DevOps engineers, site reliability engineers (SREs), IT managers, and other users. CloudWatch gives you data and actionable insights that will help you monitor your applications, respond quickly to system-wide performance changes and optimize resource utilization. It also provides a unified view on operational health. CloudWatch gathers operational and monitoring data in the form logs, metrics and events. This gives you a single view of AWS resources, applications and services that are hosted on AWS and on-premises. CloudWatch can be used to detect anomalous behavior, set alarms, visualize logs side-by, take automated actions, troubleshoot problems, and uncover insights to help you keep your applications running smoothly.

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

Are you tired of managing multiple crontabs Would you like to receive a Slack message when one of your backups is lost? Ctfreak lets you quickly schedule and edit multiple types of tasks. - Execution of Powershell or Bash scripts via SSH on thousands of servers - Execution of SQL scripts on multiple databases - Generating Chart reports from SQL queries - Webhook call - Workflow to execute concurrent or sequential tasks Not to be missed: - A mobile-friendly interface OpenID Connect - Single Sign-On Notifications via Discord/Slack/Mattermost/Email REST API - Incoming Webhooks (Github/ Gitlab/ ...) - Log retrieval and consultation - Project management of user rights

Jenkins, the most popular open-source automation server, provides hundreds of plugins that can be used to build, deploy, and automate any project. Jenkins is an extensible automation server that can be used to create CI servers or become the continuous delivery hub for any project. Jenkins is a Java-based program that can be run straight out of the box. It includes packages for Windows, Linux and macOS, as well as other Unix-like operating system packages. Jenkins is easy to set up and configure via its web interface. It also includes built-in help and on-the-fly error checking. Jenkins can be integrated with almost every tool in the Continuous Integration and Continuous Delivery toolchain thanks to the hundreds of plugins available in the Update Center. Jenkins' plugin architecture allows for almost unlimited possibilities. Jenkins makes it easy to distribute work across multiple machines. This helps drive builds, tests, and deployments across multiple platforms more quickly.

StackStorm connects your apps, services, workflows, and more. StackStorm allows you to automate DevOps in your own way. StackStorm connects to what you already have, so there's no need to modify your existing processes. A great product is built on community. StackStorm has been used by many people around the globe. You can always count on receiving answers to your questions. Stackstorm can automate and streamline any aspect of your business. Here are some of the most popular applications. StackStorm is able to act as Tier 1 support when there are failures. It can troubleshoot, fix known problems and escalate to humans when necessary. Continuous deployment can be more complex than Jenkins or other specialized opinionated tools. Automate complex CI/CD pipelines. ChatOps combines automation and collaboration; it transforms devops teams to get more done faster and with more style.

One platform allows you to manage virtual machines, containers, networks, storage, and more from one place. Connect ManageIQ with your virtualization, container and network management systems. ManageIQ will discover inventory, map relationships and listen for any changes. This creates a rich, current, and cross-referenced data set that is the foundation for our advanced management capabilities. You can create bundles of resources and then publish them in a service catalogue, where end users can order them. Once a service is provisioned you can manage its entire life cycle, including policy, compliance and chargeback/showback. To create advanced security and compliance policies, scan the contents of all your VMs, hosts, containers and combine it with auto discovery data. Content scanning works without an agent and works on any VM, even those that are not cooperating.

Our software transforms your organization into a high-speed, service-centric environment through automation, digitalization, and orchestration. Automation methods that focus on automating actions are the classic ones. However, these typically only account for 10% to 10% of your team's time and effort. The remaining 90% (the analysis and decisions, as well as the management) lock your people into these processes. Cortex is unique in this area. Cortex learns from subject matter experts how to orchestrate automated processes that produce successful outcomes. Cortex will continue to work with your experts through powerful exception managing, ensuring that Cortex is always aligned with business operations The result? The result? Truly self-managing, self healing, automated operations, and digitalised services that manage all exceptions, failures, and problems.

Delegate granular management of servers, workstations, network devices and users to non-admins. Turn PowerShell, Python and other scripts into web tools to empower Tier 1 support teams. Every action maintains an audit trail and protects your IT operations with RBAC.

Transform your domain operations using AI and automation to create an autonomous enterprise for greater resilience, assurance, customer satisfaction, and increased customer satisfaction. Digitate's ignio solves your operational problems for an agile, resilient and autonomous enterprise. Businesses can quickly adapt to change, evolve digitally, and unleash innovation to sustain their growth. ignio can transform your IT and business operations from reactive to proactive. Learn how enterprises can improve their IT operations strategy and business strategy to become an autonomous enterprise. Start your journey from traditional to automated to autonomous operations. Autonomous Operations, powered by AI and Machine Learning, allows enterprises to reduce manual effort, adapt to business and IT changes efficiently, and focus on innovation.

Enterprises must automate a diverse and complex landscape of platforms, applications, and technologies in order to provide services in a digitally competitive business environment. Service Orchestration and Automation platforms are vital to scale your IT operations, and gain greater value from automation. Complex workflows must be managed across platforms, ERP systems, business applications from mainframe to microservices, multi-cloud, and other platforms. You must streamline your big data pipelines to enable self-services by data scientists and strong governance over data flows. You are required to provide compute, network, and storage resources on-prem as well as in the cloud for development or business users. Automic Automation provides the speed, reliability, and agility required to automate your digital business. Automic centrally offers the automation and orchestration capabilities required to accelerate your digital transformation from a single platform.

FireHydrant is the only comprehensive platform that can help you create consistency throughout the entire incident response process so that you can focus on fighting fires more quickly. FireHydrant is an incident management platform that businesses can use to manage complex systems. Our solutions enable developers to quickly resolve, learn, mitigate, and mitigate incidents. This allows them to focus on what is most important, which is keeping their business operations running smoothly and their customers happy. We are focused on creating technology that intelligently re-engineers incidents management and sets a standard in how businesses think about reliability. Our goal is to simplify manual processes and create an intuitive, easy-to-use platform that is simple, intuitive, and most importantly, enjoyable to use. FireHydrant, the incident management platform that is suitable for all sizes of teams, creates consistency throughout the entire incident response process. FireHydrant's integrations allow for even more automation of runbooks.

OpCon workload automation platform. Automating repetitive tasks can unlock the potential of your employees and keep them away from more important work. OpCon unites all your systems and applications under one control, making enterprise-wide automation easier than ever. OpCon is a workload automation fabric that can be used by all layers of technology and business. OpCon is a full-enterprise solution that provides robust security and refreshing simplicity. OpCon works. All processes can be managed, from manual tasks to high-level infrastructure and technology workflows to business service. Continuous change is the key to enterprise-wide business transformation. Elevate DevOps principles. All business services can be deployed using Self Service technology. Integrate people, applications, and systems into reliable, repeatable workflows. You can ensure smooth global operations without the need to hire additional staff.

StormForge drives immediate benefits for organization through its continuous Kubernetes workload rightsizing capabilities — leading to cost savings of 40-60% along with performance and reliability improvements across the entire estate. As a vertical rightsizing solution, Optimize Live is autonomous, tunable, and works seamlessly with the HPA at enterprise scale. Optimize Live addresses both over- and under-provisioned workloads by analyzing usage data with advanced ML algorithms to recommend optimal resource requests and limits. Recommendations can be deployed automatically on a flexible schedule, accounting for changes in traffic patterns or application resource requirements, ensuring that workloads are always right-sized, and freeing developers from the toil and cognitive load of infrastructure sizing.

Self-service platform for developers to create apps, databases and jobs. Scale up from one workload to hundreds of workloads on compute or GPUs. GitOps, self-service workflows and templates, pipelines and templates that are highly configurable, will accelerate every step, from push to production. With observability tools, backups and restores, rollbacks, and a rollback feature, you can deploy preview, staging and production environments securely. Northflank integrates seamlessly with your preferred tools and can accommodate any technology stack. You can deploy on Northflank’s secure infrastructure, or on your own account. Either way, you will get the same developer experience and have total control over your data, deployment regions, security and cloud expenses. Northflank uses Kubernetes to deliver the best of cloud native without the overhead. Northflank offers a cloud deployment option for maximum simplicity. You can also connect your GKE or EKS to Northflank to get a managed platform in minutes.

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

React to messages by using an emoji. This will automatically pin the message to your retrospective timeline. It is inefficient and inconsistent to memorize and follow hard-to-find incident manuals. Create workflows to set reminders, invite responders, post checklists, send out notifications, etc. Use our Workflow templates to adapt them to your specific incident process. Assign roles so you can quickly see who is doing what. Instantly generate retrospective templates, timelines and incident details. We'll do the rest. Create automated runbooks by using our drag-and drop workflow creator. You can automatically trigger specific runbooks depending on incident conditions such as severity or affected services, instead of scrolling down Google Docs/Confluence.

Automate service catalogs and alert audits across all your observability tools. Temperstack gives visibility, surfaces issues proactively, and allows collaboration across teams - from CTOs to SRE Engineers. Control metrics, prevent system downtimes, fix issues, and improve the reliability of your system. Visualize dependencies and streamline SLOs to achieve goals. Automate alerts and reduce fatigue. Measure, streamline and accelerate incident resolution. Facilitate postmortems and optimize configurations to cultivate excellence. Temperstack integrates the most popular monitoring software, providing a unified interface for all observability. Operates on most cloud providers. Integrate tools into the entire development toolchain. Experts are available to help you at any time. No heavy lifting of infrastructure is required.

SOAR software provides benefits for your analysts, SOC, and overall organization via automated workflows and integrated intelligence. You can activate the right tools and people quickly - all hands are on deck. Automated IT security processes - no mistakes, no delays. You can prioritize, assess, and manage threats faster. This allows you to focus on the most important things. As you work, create audit-proof documentation to protect yourself against future threats. Security operation centers, CSIRT and PSIRTS use SOAR software to protect people, processes, and tools. Incident management software automates incident response processes to ensure security and operations teams can quickly respond to threats. The solution is eventually found through the efficient orchestration of all security operations. SOARs are a way to prevent future incidents by documenting all response activities in an uneditable manner. This allows for forensic evaluation of the case response.

Learn how to get started on your AIOps journey with IBM Cloud Pak® for Watson AIOps. IBM Cloud Pak®, for Watson AIOps, is an AIOps platform that deploys advanced AI across the ITOps toolchain. This allows you to confidently assess, diagnose, and resolve incidents across mission critical workloads. IBM Cloud Pak® for Watson AIOps will allow you to continue your entitlements for IBM Netcool®, Operations Insight, or any other IBM IT management offerings. All relevant data sources can be correlated. Detect hidden anomalies, anticipate problems and resolve them faster. Automate runbooks to reduce risk and improve efficiency. AIOps tools allow you to connect a large amount of structured and unstructured data in real-time. Keep teams focused by incorporating insights and recommendations into existing workflows to keep them on track. Automate across applications components by creating policy at the microservice level.

A centralized platform that integrates all production events, runbook governance and automations with advanced analytics to manage your cloud operations will help you control the flow of your cloud operations. Designed to increase productivity and help every member of the team achieve more. Whether you're a cloud native or a scale-up company, XiteiT makes it easy to manage the daily complexities of your cloud operations team. CloudOps automation platform and orchestration platform that integrates all the organization's productivity tools, monitoring, and automation platforms. All your cloud operations tasks can be managed from one place, allowing 360o visibility and operational consistency. This platform also makes use of existing people and processes to improve incident response and production management. Operational visibility is key to ensuring that decisions are made quickly and that remediation times are reduced.

Resolve is the number one IT automation and orchestration platform. It powers more than a million automations every single day, from simple, high-volume tasks, to complex processes that go far beyond what you think is possible. We have more than a decade experience in automation and know how to create an intelligent automation platform and orchestration platform to meet today's growing demands of IT Operations and Network Operations teams. Resolve powers millions of automations every day, many of which go far beyond what you might imagine is possible. It sounds impossible, but it is true. Ask the customers who have cracked the code to automate complex tasks such as PIM testing, updating active loads balancers, CUCM Onboarding in seconds, true end–to-end patch management and interfacing with Watson for NLP. They also maintain infrastructure in segregated networks or hybrid cloud deployments. Continue reading to learn how we do it.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

A platform designed to efficiently automate all your enterprise processes across diverse environments. HCL Workload Automation is a comprehensive automation platform that helps modern enterprises accelerate their digital transformation. It orchestrates tasks across various environments, from traditional systems to the cloud and Kubernetes, ensuring business agility and resilience. Here's what makes HCL Workload Automation stand out: Simplified Automation: Streamlined modeling and contextual help make it easy to automate IT and business processes. AI-Powered Insights: Analyze workload data and gain observability to improve operational efficiency. Unified Orchestration: Acts as a central platform to manage all automation tasks, including containerized workloads. Intuitive Interface: Easy-to-use interface for managing and monitoring automation workflows. Cost-Effective: Offers the lowest total cost of ownership (TCO) in the market, with potential savings of up to 40% compared to competitors. With HCL Workload Automation, organizations can achieve continuous automation, improve business agility, and reduce operational costs.

Zenduty's platform for incident alerting, response orchestration and on-call management helps you to institutionalize reliability in your production operations. You can get a single view of the health and performance of your entire production operation. Respond to incidents 90 percent faster and resolve them 60 percent faster. Implement customized and data driven on-call rotations for 24/7 operational coverage of major incidents. Implement industry-leading incident response protocols and resolve incidents quicker through effective task delegation. Bring your playbooks into your incidents automatically. Logging incident tasks and actions items will help you to produce productive postmortems for future incidents. Suppress loud alerts to allow your engineers and support staff to focus on the alerts which are important. Over 100+ integrations for all your APMs and log monitoring, error tracking, server monitoring, ITSM Support, and Security services.

VMware Cloud Director is a cloud service-delivery platform that's used by many of the most well-known cloud providers around the world to manage and operate successful cloud-service businesses. Cloud providers can deliver secure, efficient, elastic cloud resources to thousands upon thousands of IT teams around the globe using VMware Cloud Director. You can use VMware Cloud Director to build your cloud infrastructure. A policy-driven approach helps enterprises have isolated virtual resources and independent role-based authorization and fine-grained management." to "A policy driven approach to compute storage, networking, and security ensures that tenants have securely isolated virtual ressources, independent role based authentication, fine-grained management of their public cloud services." You can stretch data centers across sites and geographic locations; you can monitor resources from a single pane of glass that has multi-site aggregate views.

Reduce Kubernetes cost by up to 80%, and improve cluster reliability with real-time, context-aware automation for your most important production environments. Our proprietary technology of real time automation & application contextual awareness unlocks the full potential of cloud native applications. Our intelligent resource optimization and automated workflow management will reduce your Kubernetes cost by up to 80%, ensuring that you only pay for the resources you need without sacrificing on performance. Improve your Kubernetes environments to ensure peak application performance. Installation takes just 2 minutes. You will be able to see the full potential of our platform as soon as you start with read-only permissions.

Organizations must be able to manage large volumes of business-critical workloads across multiple platforms and applications. There are many business challenges that you must address in such complex environments. Access to critical business services. One single failure in a workload can have a major impact on the organization's ability to deliver services. Respond to business events in real-time. Real-time automation is essential in today's business world. Improve IT efficiency. While reducing IT costs is a critical requirement for organizations, IT can also be expected to improve service delivery. AutoSys Workload Automation improves visibility and control over complex workloads across platforms and ERP systems. It reduces the complexity and cost of managing mission-critical business processes and ensures consistent and reliable service delivery.

BMC AMI Ops Automation for Capping. Automate workload capping to reduce risk and maximize costs. BMC AMI Ops Automation for Capping (formerly Intelligent Capping for zEnterprise), uses automated intelligence to manage MSU capacity settings that are business-critical to minimize operational risk, optimize costs, meet digital demand, and avoid operational risk. Automated management of capping limits to prioritize workloads, and optimize mainframe license costs. This can consume between 30-50% of your IT budget. To optimize your monthly software costs, dynamically automate MSU settings for defined capacity to reduce them by 10% or more. Reduce business risk by automatically managing and simulating changes to capacity settings based upon workload profile. By allocating MSUs to the highest priority workloads, you can align capacity with business demand. Patented technology allows for capping adjustments to ensure that business-critical services remain unaffected.

IBM® Workload Automation provides a solution to batch and real-time hybrid workload administration. It is available for distributed, mainframe, or cloud computing. An analytics-driven solution can help you streamline your workload management.

CA Workload Automation CA 7 is a fully integrated, scalable workload automation solution that allows for the creation and execution of workloads across an enterprise. CA WA CA 7 gives you the ability to centralize or distribute job submissions according to business relevance. This allows your team to efficiently manage cross-platform and ERP applications performance and availability. Increase availability of essential business services. Organizations must be able to manage large volumes of complex and business-critical workloads across multiple platforms and applications. A single failure in such complex environments can have a major impact on the organization's ability to deliver goods or services. Respond to business events in real time. Real-time information processing is essential in today's fast-paced business world. IT must change the way it manages jobs and processes to compete and move towards real-time automation.

IT is essential for a successful business. It is vital for the seamless, responsive fulfillment of customer requirements. However, greater responsibilities mean greater challenges. - Growing complexity Complex business processes often interconnect applications across heterogeneous platforms and hybrid clouds. - Exploding demand. Inability to scale reduces agility and hinders innovation, which in turn can lead to business growth. - Mounting risk. Even the smallest technology failure or service disruption can have a huge impact on your business. Dollar Universe Workload Automation optimizes IT workloads for today's heterogeneous, high volume environments. Dollar Universe Workload Automation's peer-to-peer architecture makes it easy and simple to deploy software. It also reduces the risk of a single catastrophic failure.

Cloud-based enterprise automation and orchestration. Built with market-leading technology. It is available when you need and where you need.

StackPulse automates incident management and response, enabling continuous software service reliability. The StackPulse platform provides SREs, developers, and on-callers with the context and control to analyze, respond, and resolve incidents across all levels of the stack. StackPulse changes the way engineering and operations teams manage software and infrastructure services. Our Platform makes it easy for you to collaborate with a range of incident management tools, including automated war room creation, data capture, and auto-generated postmortems. These incidents provide data that can be used to generate recommendations for playbooks and triggers. This can help reduce MTTR and improve SLO compliance. StackPulse identifies risks based on the unique patterns of your organization's monitoring, infrastructure and operational data. Then, it recommends automated playbooks that are tailored to your company.

Our major incident, mass notification, and planned maintenance solutions will keep your employees safe, informed, and productive. You can keep your team safe with timely communication updates. This prevents potentially dangerous events like cyber incidents, business continuity events, major incidents, and disasters from getting worse. Klaxon is the best tool to facilitate flexible and efficient communication in your company. Klaxon offers multiple notification channels. Users can choose how they want to receive major incidents notifications via email, SMS Voice/Telephone or Smartphone App. Two-way communication. Two-way communication. Recipients can use two-way communication to let you know if they have been affected, mark them as safe, and much more. Efficient incident management.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

AssuranceCM is a SaaS software solution for business continuity that allows resilience-focused teams to collect, collaborate, and communicate about crisis and incident response, readiness test and exercise, planning and reporting, and risk assessment. AssuranceCM is part the Castellan family business continuity solutions.

ClearView is a SaaS platform which helps organisations manage their Business Continuity Management activity (BCM), including risk management, business impacts analysis (BIA), plan design, exercise/testing, compliance, and risk management. ClearView also supports emergency communication and incident management. ClearView is part the Castellan family, which offers business continuity solutions.

Port is a platform that allows you to build no-code, holistic, internal developer portals. Port's software catalog includes microservices, custom assets, and can be used with any data model. It also supports in-context maturity scorecards. Portals allow developers to automate workflows and self-service actions.

LogicHub is a platform that automates alert triage, threat hunting, and incident response. The LogicHub platform is unique in that it combines automation with advanced machine learning and correlation. The unique "whitebox" approach to LogicHub provides an easy way for analysts to tune and improve the system. It uses machine learning, advanced data science and deep correlation to rank each alert, IOC, or event. Analysts can quickly review and validate the results by reviewing the full explanation of the scoring logic. This means that 95% of false positives can safely be filtered out. New and previously unknown threats can be detected automatically in real-time, exponentially reducing Mean Time-to-Detect (MTTD). LogicHub integrates leading security and infrastructure solutions to create a holistic ecosystem for automated threat detection.

AIOps allows you to predict issues, reduce user impact and automate resolutions. Automate and automate IT operations that are reactive. Cross-team automation workflows can help you identify anomalies and fix them before they happen. AIOps enables proactive digital operations. Stop chasing false positives, and identify anomalies faster. Telemetry data can be collected and analyzed for improved visibility and lower noise. Share actionable insights with other teams and identify the root cause of incidents. You can reduce outages by following guided recommendations. Rapidly implementing insights-based solutions can reduce recovery times. Pre-built playbooks and knowledge bases make repetitive tasks easier. Establish a culture that is performance-driven across all teams. DevOps and Site Reliability Engineers, (SREs), should have access to microservices in order to increase observability and speed up incident resolution. Manage the digital lifecycle beyond IT operations.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

Forward-looking risk visibility helps to reduce losses and prevent future events. Modern integrated risk management with real-time aggregated data on risk and their impact on investments and business objectives. Protect brand reputation, reduce compliance costs, and gain the trust of regulators and boards. Keep up-to-date with evolving regulatory requirements and proactively manage compliance risk, policies, cases, controls assessments. By aligning audits with strategic imperatives, business goals and risks, you can drive risk-awareness and accelerate business performance. Provide timely insights into risks and improve collaboration between different functions. Reduce third-party risk exposure and make better sourcing decisions. Continuous third-party compliance, performance monitoring and continuous third-party risks monitoring can help prevent third-party incidents. All aspects of third-party risk management can be simplified and streamlined.

OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.