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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

ICEFLO Runbook Management (RBM) is an innovative solution built on the ServiceNow® platform that modernizes runbook processes for operational resilience. By replacing manual spreadsheets, RBM centralizes event runbooks, facilitates detailed event and task planning, and offers a comprehensive overview of interconnected runbooks. It integrates seamlessly with other ServiceNow® capabilities, enabling real-time issue tracking and resolution, and providing role-based personalized content for users. RBM helps organizations manage risk, avoid service outages, and comply with regulatory requirements through efficient change and incident management.

Description

Rundeck facilitates runbook automation by granting self-service access to operational functions that were once restricted to subject matter experts. This empowers a broader range of users to handle tasks such as incident management, maintaining business continuity, and managing service requests, thereby distributing the operational workload among colleagues. The Rundeck Community edition is designed for small teams and is available for free download, allowing users to stay updated with the latest community insights. By employing runbook automation, engineers can create standardized operating procedures and define automated jobs that integrate existing automation tools, while also enabling safe delegation of these processes through APIs and self-service requests. As a result, team members can now perform critical tasks previously reserved for specialized personnel, enhancing overall efficiency and collaboration. This shift not only streamlines operations but also fosters a more inclusive environment where everyone can contribute to the organization's success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Digital.ai Release No 
Edge Delta No 
LOGIQ No 
Omnistrate No 
Opsera No 
Sedai No 
ServiceNow Yes 
Sweagle No 
TaskCall No 
emma No 
n8n No 

Integrations

Digital.ai Release Yes 
Edge Delta Yes 
LOGIQ Yes 
Omnistrate Yes 
Opsera Yes 
Sedai Yes 
ServiceNow No 
Sweagle Yes 
TaskCall Yes 
emma Yes 
n8n Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Agenor Technology

Founded

2019

Country

United Kingdom

Website

www.iceflo.com

Vendor Details

Company Name

Rundeck

Founded

2013

Country

United States

Website

www.rundeck.com

Product Features

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Workload Automation

Alerts / Notifications Yes 
Audit Trails Yes 
Business Process Management No 
Cross-Platform Scheduling Yes 
Dashboard Yes 
Data Analysis / Visualization No 
Event-Triggers Yes 
Load Balancing Yes 
Resource-Based Scheduling Yes 
Robotic Process Automation (RPA) No 
Workflow Foundation Support Yes 

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