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Average Ratings 0 Ratings
Description
Cleverific is a Shopify app for self-serve order editing, customer portals, and post-purchase revenue optimization. The platform lets customers edit their own orders during a configurable window after checkout, helping reduce urgent support tickets for address changes, size changes, quantity edits, and product swaps. Merchants can control how long orders remain editable and define what customers can change using flexible rules at the order, customer, or line-item level. Cleverific is built mobile-first because most post-checkout edits happen from customer phones. The platform also turns the post-purchase window into a revenue opportunity with upsells, cross-sells, free-shipping nudges, A/B testing, upsell and downsell flows, and personalized product offers. Its retention engine can predict reorder timing and route replenishment, win-back, subscription, and one-click checkout offers through tools such as Klaviyo and Attentive. Cleverific integrates with major Shopify apps, ERPs, 3PLs, email tools, and shipping platforms, including Klaviyo, NetSuite, ShipStation, Celigo, Stord, Loop Returns, Rebuy, AfterShip, Brightpearl, Downpay, and more. Shopify teams can use Cleverific to reduce manual order changes, protect fulfillment workflows, improve customer satisfaction, and uncover post-purchase revenue opportunities. By combining self-service order editing, support deflection, post-purchase upsells, retention automation, and deep Shopify integrations, Cleverific helps brands make the period after checkout more profitable and less operationally painful.
Description
Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.
API Access
Has API
API Access
Has API
Integrations
Shopify
AmmoReady
Appbrew
Flip
Magento
Parachute
Prive
Rokt Catalog
ShipCalm
Shopify Flow
Integrations
Shopify
AmmoReady
Appbrew
Flip
Magento
Parachute
Prive
Rokt Catalog
ShipCalm
Shopify Flow
Pricing Details
$59/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cleverific
Founded
2015
Country
United States
Website
cleverific.com
Vendor Details
Company Name
Route
Founded
2018
Country
United States
Website
route.com/merchants/
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management