Alternatives to Rootly

The GRC software you've been looking for: Onspring. A flexible, no-code, cloud-based platform, ranked #1 in GRC delivery for 5 years running. Easily manage and share information for risk-based decision-making, monitor risk evaluations and remediation results in real-time, and create reports with with KPIs and single-clicks into details. Whether leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency, and service-minded approach you need to achieve your goals rapidly. Our ready-made product products are designed to get you going as fast as 30 days. SOC, SOX, NIST, ISO, CMMC, NERC, HIPAA, PCI, GDPR, CCPA - name any regulation, framework, or standard, and you can capture, test, and report on controls and then activate remediation of risk findings. Onspring customers love the no-code platform because they can make changes on the fly and build new workflows or reports in minutes, all on their own without the need for IT or developers. When you need nimble, flexible, and fast, Onspring is the best software option on the market.

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events. Cloud Claims by APP Tech is a top-rated risk management and claims software solution. IMS is a purpose-built software solution for self-insureds, TPAs, and companies who want to track their claims and losses. It helps users manage the entire claim lifecycle, from the initial incident report to issuing payments and collections. It offers a variety of features that allow users to have complete control over their claims, as well as risk information. These include incident management and claims management, workgroup tools as well as reporting, insurance tracking, and many other features. We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them.

Crises Control allows organisations to keep communication lines open by making it easy for them to send notifications to as many people as they wish. This allows for an immediate response and an audit trail that tracks the entire process. Crises Control is an invaluable tool for providing users with up-to-the-minute notifications, minimising the impact on people's safety, the environment, and the organisation.

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

FireHydrant is the only comprehensive platform that can help you create consistency throughout the entire incident response process so that you can focus on fighting fires more quickly. FireHydrant is an incident management platform that businesses can use to manage complex systems. Our solutions enable developers to quickly resolve, learn, mitigate, and mitigate incidents. This allows them to focus on what is most important, which is keeping their business operations running smoothly and their customers happy. We are focused on creating technology that intelligently re-engineers incidents management and sets a standard in how businesses think about reliability. Our goal is to simplify manual processes and create an intuitive, easy-to-use platform that is simple, intuitive, and most importantly, enjoyable to use. FireHydrant, the incident management platform that is suitable for all sizes of teams, creates consistency throughout the entire incident response process. FireHydrant's integrations allow for even more automation of runbooks.

EHS Insight, an EHS management platform, empowers organizations to ensure compliance across the company. EHS Insight is affordable and easy to set up. It provides businesses with all the tools they need for managing incidents, audits, inspections, compliance obligations and corrective actions. EHS Insight offers exceptional support for businesses both during and after the software implementation.

Multi-cloud security coverage that covers all environments, workloads, identities, and identities. A single integrated cloud security platform can increase efficiency. Sophos Cloud Native Security unifies security tools across cloud environments, workloads, and entitlements management. Integrated with SIEM, collaboration and workflow tools, to increase agility within an organization. Your cloud environments must be resilient, difficult to compromise, and easy to recover from. You can use our intuitive and comprehensive security and remediation tools to manage your security teams or through Managed Services to accelerate your cyber resilience to meet today's security threats. Our extended detection and response (XDR), tools can be used to detect and stop malware, exploits and misconfigurations. To optimize investigation and response, hunt for threats and prioritize detections.

A powerful incident reporting system is essential to learn and improve your organization. Zenya FLOW, a simple and easy-to-use reporting system, is available whenever and wherever employees need it. This will increase their willingness to report. The incident management process must be logical. Everyone should know who is responsible for what. Lessons learned and improvement opportunities are derived from causal analyses. Zenya FLOW can also be used to manage workflows within an organization. It allows you to create your own forms and workflows, which are tailored to your organization's processes. With powerful tools, you can perform root cause analysis and set up actions for improvement. You can also keep track of your progress with real-time dashboards. Set up a range of workflows quickly and flexibly to support your organization's recurring, regular tasks.

CloudApper Incidents, a cloud-based incident reporting system for healthcare systems, saves millions of dollars by preventing medical mistakes and accidents that go unreported. You will receive an instant notification for each incident and can take immediate action to minimize the risk. Get valuable insights and a report on Incidents. Take preventative action and ensure safety in your facility. You can say goodbye to all the complicated paperwork. All information is available in one place for an efficient investigation. You can instantly customize the Incidents app with no coding skills. Select the template and drag-and-drop any required modules. Test it, then publish. Modifications can be made immediately on both the mobile and web versions of the app. CloudApper Incidents offers a powerful, intuitive, easy-to-use, and affordable solution.

Learn how to get started on your AIOps journey with IBM Cloud Pak® for Watson AIOps. IBM Cloud Pak®, for Watson AIOps, is an AIOps platform that deploys advanced AI across the ITOps toolchain. This allows you to confidently assess, diagnose, and resolve incidents across mission critical workloads. IBM Cloud Pak® for Watson AIOps will allow you to continue your entitlements for IBM Netcool®, Operations Insight, or any other IBM IT management offerings. All relevant data sources can be correlated. Detect hidden anomalies, anticipate problems and resolve them faster. Automate runbooks to reduce risk and improve efficiency. AIOps tools allow you to connect a large amount of structured and unstructured data in real-time. Keep teams focused by incorporating insights and recommendations into existing workflows to keep them on track. Automate across applications components by creating policy at the microservice level.

AN INTUITIVE APP TO ALL QUALITY & SAFETY PROCEDURES HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. CONDUCT QUICKLY and RELIABLY, WHEREVER AND Whenever Conduct audits and inspections online or offline on your smartphone, tablet, Android, or iOS device. The intuitive and simple-to-use app guides through all inspections. CONTACT US TO DISCUSS MORE QUESTIONS AND RESOLVE THEM FASTER Field workers should be able to quickly report safety and quality issues. Keep track of troubleshooting progress with your colleagues and work together to resolve problems. CUSTOM REPORTS & DETAILED ANALYSES Audit reports are automatically generated, so there is no need to waste time with post-processing.

Exigence provides a command-and-control center software that helps manage major incidents. Exigence automates collaboration between stakeholders within and outside the organization. It organizes it around a timeline that records each step taken to resolve an issue and drives workflows among stakeholders and tools. This ensures that all stakeholders are on the same page. The product connects stakeholders, processes, and tools, reducing time to resolution. Customers who have used Exigence have experienced a transparent process, quicker onboarding of the relevant stakeholders, and a shorter time to resolve critical incidents. Exigence is used by customers to address critical incidents as well as for planned cyber incidents such as business continuity testing or software release.

Rundeck is runbook automation. Anyone can now have self-service access the operations capabilities previously reserved for subject matter experts. You can use it for business continuity, incident management, service requests, and just spreading the operational burden among your colleagues.

Secure and efficient way to save all your reports online instead of thousands of paper. The 1st Incident app allows you to quickly and securely report field events. You don't need to keep a stack of paper reports in a book. Imagine how much easier it would be to access all your forms online or on your mobile device. 1st Incident reporting is the solution. Although an incident may be initiated in the field, it is how you respond and react to it that is crucial to your business process. 1st Incident reporting gives you the tools you need to make sure you don't miss an important field event. The final step in a incident's lifecycle is efficient data analysis. To identify problem areas in your day-to-day operations and ensure safety for your employees, generate actionable reports.

SOAR software provides benefits for your analysts, SOC, and overall organization via automated workflows and integrated intelligence. You can activate the right tools and people quickly - all hands are on deck. Automated IT security processes - no mistakes, no delays. You can prioritize, assess, and manage threats faster. This allows you to focus on the most important things. As you work, create audit-proof documentation to protect yourself against future threats. Security operation centers, CSIRT and PSIRTS use SOAR software to protect people, processes, and tools. Incident management software automates incident response processes to ensure security and operations teams can quickly respond to threats. The solution is eventually found through the efficient orchestration of all security operations. SOARs are a way to prevent future incidents by documenting all response activities in an uneditable manner. This allows for forensic evaluation of the case response.

Our major incident, mass notification, and planned maintenance solutions will keep your employees safe, informed, and productive. You can keep your team safe with timely communication updates. This prevents potentially dangerous events like cyber incidents, business continuity events, major incidents, and disasters from getting worse. Klaxon is the best tool to facilitate flexible and efficient communication in your company. Klaxon offers multiple notification channels. Users can choose how they want to receive major incidents notifications via email, SMS Voice/Telephone or Smartphone App. Two-way communication. Two-way communication. Recipients can use two-way communication to let you know if they have been affected, mark them as safe, and much more. Efficient incident management.

Activu makes all information visible, collaborative, proactive, and proactive to those who are responsible for monitoring critical operations or incidents. Our customers can instantly see, share, respond, and discuss events in real time, with context to improve incident response, decision making, and management. Software, systems, as well as services from Activu are a benefit to billions of people all over the globe. Activu was founded in 1983 by the first U.S.-based firm to develop video wall technology. Today, more than 1,000 control rooms rely on it.

You can quickly and accurately identify and respond to threats that affect your people, property, and places. Every minute matters™. OnSolve puts importance on speed, relevance, and usability in order to help customers achieve the best outcome for critical events. Communicate faster with the right people, on any device. You can quickly activate crisis response plans and work together in real-time. To make informed and proactive decisions, filter out irrelevant data. To ensure appropriate action, create custom incident plans and assign task assignments. Use the risk intelligence dashboard to identify all active incidents at a glance. To improve response times, you can enhance the alert sending process. Mobile apps allow you to access business continuity plans from anywhere.

ZIF for IT Operations. Switch from reactive to proactive IT operations and enable frictionless IT. Features a single pane of command. With 100+ plugins, aggregates data from multiple monitoring tools and devices. Get actionable insights into events. Reduces noise in the infrastructure by identifying correlations between events and reducing false alarms Identify Root Cause. Infrastructure and application heat maps make it easier to detect infrastructure issues. Predictive Analytics. Forecasts issues before they cause impact using supervised and unsupervised machines learning algorithms. Notification and Reporting. Notifies the appropriate people through the Virtual Supervisor by logging an incident in the ITSM Tool. Automate tasks. Automate repetitive tasks and complex workflows by setting up triggers. Benefits. 360o visibility of the enterprise. Operational efficiency by noise nullification, driving a faster Mean-Time to Repair. Proactive identification and mitigation of risks based upon patterns that are not dependent on a CMDB

Smarter incident management for busy SRE/DevOps teams. AI and machine learning combine the knowledge of your team. A machine learning and AI-powered correlation engine for DevOps, Site Reliability Engineering and Site Reliability Engineering. Automatic correlation, aggregation, and prioritization alerts help you focus on the most important things. Automated predictive insights and suggested solutions make it easier to resolve issues faster. Automated enrichment of issues that contain all relevant logs, events, and metrics, regardless the timeframe.

Samdesk is a global disruption monitoring platform powered with big data and artificial Intelligence. We provide real-time crisis alerts to help you protect your brand, people, and assets. Samdesk, an AI-powered global disruption monitoring tool, is powered by AI. We provide fast alerts and situational awareness when it is most important. By leveraging big data and the power AI, we notify you quickly when things go wrong. We provide a quick overview of the situation with photos, videos, nearby events, weather, live traffic, and other information. With asset monitoring, curated events summaries, smart filtering, and more, we help you act faster and smarter. Samdesk customers are notified of crises approximately 45 minutes faster than traditional media. This is due to industry-leading AI technology. You can receive notifications in the most convenient way for you. Directly to your phone, email, or via Slack. You can quickly corroborate information with photos, videos, or curated incident summaries.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

A Hund status page allows you to monitor services and keep your audience updated about any changes. Hund offers a variety integrations to notify your audience when service statuses change. You can curate your subscribers with notifier subscription controls. You can add, delete, or modify them as you wish. You can choose what your subscribers listen to or let them decide. To give your audience a complete explanation of maintenance and downtime, create issues. From start to finish. You can also choose to override the auto-state of any issue's affected parts for greater flexibility. Hund's in-house monitoring platform automatically updates any ICMP-enabled server or HTTP/S endpoint, port TCP/UDP port or DNS query. You can use a third-party monitor like AWS CloudWatch or PagerDuty or Pingdom and New Relic. Or, you can build your own monitors with our Webhook integration. This integration includes an optional dead-man switch to report downtime.

A centralized platform that integrates all production events, runbook governance and automations with advanced analytics to manage your cloud operations will help you control the flow of your cloud operations. Designed to increase productivity and help every member of the team achieve more. Whether you're a cloud native or a scale-up company, XiteiT makes it easy to manage the daily complexities of your cloud operations team. CloudOps automation platform and orchestration platform that integrates all the organization's productivity tools, monitoring, and automation platforms. All your cloud operations tasks can be managed from one place, allowing 360o visibility and operational consistency. This platform also makes use of existing people and processes to improve incident response and production management. Operational visibility is key to ensuring that decisions are made quickly and that remediation times are reduced.

Zenduty's platform for incident alerting, response orchestration and on-call management helps you to institutionalize reliability in your production operations. You can get a single view of the health and performance of your entire production operation. Respond to incidents 90 percent faster and resolve them 60 percent faster. Implement customized and data driven on-call rotations for 24/7 operational coverage of major incidents. Implement industry-leading incident response protocols and resolve incidents quicker through effective task delegation. Bring your playbooks into your incidents automatically. Logging incident tasks and actions items will help you to produce productive postmortems for future incidents. Suppress loud alerts to allow your engineers and support staff to focus on the alerts which are important. Over 100+ integrations for all your APMs and log monitoring, error tracking, server monitoring, ITSM Support, and Security services.

The Blameless SRE Platform empowers engineers and DevOps teams via incidents, retrospectives and detecting interesting patterns. The right data. Set the right service level goals and focus on the most important journeys. Communicate clearly when incidents occur or change. No context switching. Blameless runs in the background, catching all tasks, follow-ups, and insights. Blameless allows you to stay in your favorite tools. Everyone, from developers to executives, can benefit from detailed retrospectives. Recognize your patterns and identify areas for improvement. It will be a great benefit to your customers. You must balance reliability goals with feature velocity. Know when to pull back or push. Error budget informs all. Blameless integrates tools for chat, alerting and metrics, ticketing, as well as other tools. Our experts will help you get started in minutes.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

Better Status Page, Free forever Public and private status pages can be branded. Your status page can be customized to reflect your brand. Add your logo, social media links, or point it to a custom URL. Freshstatus keeps your customer in the loop. You can reduce support costs and build trust by communicating the status of your system to customers at any time. Freshstatus private status pages allow your team to have an internal status page that keeps all stakeholders updated in real-time. With a simple interface similar to Twitter, you can create an incident, update the incident in real-time, and change service status. Freshstatus includes incident templates and editable updates. You can also send email to your subscribers or tweet to followers to have complete control over the incident’s communication. You can also use Freshstatus to send private messages and collaborate with your team in context with private notes.

Your organization will be stronger through incident management. Kintaba helps you manage, respond and recover from major incidents and outages. Kintaba is modern incident management made simple. One-click paging, IMOC and oncall rotations are all possible with Kintaba. You can also import employee directories to quickly add and manage responders. Rich Slack-integrated chat, activity logging and communication can bring people together. This will allow you to quickly mitigate the incident without having to worry about writing status emails. Your team will have easy access to critical information after severe events with automated Postmortem creation, distribution and review scheduling. Kintaba makes it easy to implement modern incident management across the entire lifecycle of your company. Instant chat, automated event monitoring, automated IMOC rotations, included postmortem templates and auto-scheduling are just a few of the many features that Kintaba offers.

StackPulse automates incident management and response, enabling continuous software service reliability. The StackPulse platform provides SREs, developers, and on-callers with the context and control to analyze, respond, and resolve incidents across all levels of the stack. StackPulse changes the way engineering and operations teams manage software and infrastructure services. Our Platform makes it easy for you to collaborate with a range of incident management tools, including automated war room creation, data capture, and auto-generated postmortems. These incidents provide data that can be used to generate recommendations for playbooks and triggers. This can help reduce MTTR and improve SLO compliance. StackPulse identifies risks based on the unique patterns of your organization's monitoring, infrastructure and operational data. Then, it recommends automated playbooks that are tailored to your company.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Automate Incident Alerting. Alert Catcher allows to consolidate and automate alerts from mission-critical systems (SIEM/EMS). All notifications and alerts can be customized based on preference. Escalations can also be created tickets in Jira Service Desk. Information Security Management department. Jira Service Desk platform owners, as well as departments processing applications from other information systems. For IT and/or software development departments. Allows you to create/update incidents at your own endpoint. Integrate with many SIEM /EMS systems. The additional entity - connection - is required to identify third-party systems in Alert Catcher.

Simple. Powerful. Easy incident management. Prepare for incident management in a new way with a beautiful interface, powerful workflow automation and integrations with your existing tools. We make adoption simple by meeting your team where they already work, in Slack. We also integrate seamlessly with all of the tools you know and love including Jira Statuspage and PagerDuty. We guide your team through the most stressful situations. Now, anyone can run incidents confidently so that you can scale your business without slowing down. Our easy-to-build workflows will help you create consistency instantly. Automate repetitive processes, from sending updates to executives to compiling the post-mortems. This will allow you to focus on fixing and creating world-class products. By running more transparent incidents, you can avoid duplication and reduce distractions. You can assign roles, update incidents, and find a summary of all active incidents.

Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.

Our 300+ pre-built Integrations will connect your cloud-based sources of data in less than a minute. Data from multiple sources can be combined without coding. Integrate with any communication or task management tool. Set up data-based monitoring (no-code, SQL or both) to detect incidents automatically. Define flexible incident behaviors, such as automatic closure based on data. Send notifications to the correct channel at the appropriate time, with a configurable escalation route. Manage follow-up in Flawless directly or forward to your favourite task management tool. Analyze incident logs and analytics to identify the most critical operational pain points. Playbooks for incidents with long resolution times can be tweaked to improve resolution speed. Benchmark departments/regions/teams to identify improvement potential.

We assist organizations in engaging and engaging workers to contribute to safety, health, and the environment. We help you to focus by identifying potential problems. Help your organization develop a safety culture by sharing best practices and deviations. Increase your reporting culture Ensure incident and near miss-communication are brought to the workplace by creating an automated interface that makes it easy for your workers to report and document safety concerns. All levels of your workforce can be involved in the reporting process. Use our SHE Incident Management Module reporting tool. This allows you to recognize and reward employees who make a positive contribution to your reporting culture. The incident management module allows you to track employee engagement and helps you register incidents. This can be filtered by individual, department, or site.

Better Stack allows you to see inside any stack and debug any issue. Visualize the entire stack. Aggregate all your logs to structured data and query it like a database using SQL. Search, store and centralize your logs in a flash. Do not worry about archiving and rehydration. Dashboards that combine metrics from multiple sources to create a beautiful summary. Monitor everything, from websites to servers. Schedule on-call rotatings, get actionable notifications, and resolve incidents quicker than ever. Be notified by a platform that monitors infrastructures better. Our 30-second check will give you a screenshot and a second by second timeline of the error. We verify each HTTP and ping-based event from at least three locations before we alert. No more false alarms! We have you covered, whether it's monitoring your web page, APIs, pings, POP3, SMTP, IMAP, DNS, or general network monitoring.

Proactive customer communication can stop the flood of support requests that can occur during an incident. Statuspage allows you to manage subscribers and send consistent messages via the channels you choose (email, text message or in-app message). You can control which components of your service are displayed on your page. You can also tap into 150+ third-party components to display the status and mission-critical tools your service depends on such as Stripe, Mailgun and Shopify. Statuspage integrates seamlessly with your favorite monitoring, alerting and help desk tools to ensure a quick response. Eliminate the hassle of incident communication. You can quickly communicate with users using pre-written templates and tight integrations to the incident management tools that you already use. With Uptime Showcase, you can turn your page into a sales and marketing tool. It allows you to display historical uptime for current and potential customers.

One platform for alerting and monitoring uptime, on-call, and alerts. Made for uptime heroes. ilert will call you when your site goes down so you never miss a critical alert. Don't rely solely on SMS alerts. ilert will notify you via SMS, phone call, and push for urgent issues. You can also acknowledge them with a single click. You don't need to log in anywhere. With on-call schedules, automatic escalations, and alerting the right person, you can always alert them. ilert does more than alerting. It doesn't matter if it's your server, API, or website. ilert allows you to monitor the performance and uptime of your entire online presence. ilert also has heartbeat monitoring so you can monitor your monitoring tools. To reach on-call team members using a dedicated number, use the same tool that you use to manage incidents. Calls are routed using the same on-call schedules, escalation, and routing as for alerts. ilert seamlessly integrates with your tools via pre-built integrations and email.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Statuskit allows you to create custom status pages and events tracking to help you foster communication. Interrupted services are a part of daily operations. You can customize our service update to let your clients know that everything is under control. You can turn your service disruption into a positive customer experience by tracking all events. Active incidents display transparency and show how transparent your business is. StatusKit allows for customization of almost everything, including incident status and service status. This allows you to better describe incidents and services. Your customers can subscribe to your statuspage via Email Feed, Webhook, Webhook, Facebook Messenger, and Facebook Messenger. StatusKit allows you to create your own Mailgun API key. A simple, one-page status report facilitates better communication between your service and customers. Providing information about active events and incidents demonstrates the transparency of your business. StatusKit is suitable for all types of businesses because it can be customized with a category and status.

DisasterLAN (DLAN) is Buffalo Computer Graphics’ flagship emergency management product. DLAN is a secure, web-based software that can be accessed from anywhere, from any device. DLAN provides tools for shared situational awareness and workflow-based information management. Featured modules include Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance. The DLAN system is extremely intuitive and requires very little time to train end users. It also includes simple administration tools, which require no knowledge of programming languages. Since its development in 2002, BCG has continuously supported and improved upon the software. It is available as an on-premise, cloud, and hybrid solution. Options for small and large, public and private sector implementations are available. Industries served include emergency management, healthcare, transportation, utilities, education, & corporate.

Swimlane is a leader for security orchestration, automation, and response (SOAR). Swimlane automates manual, time-intensive processes and operational workflows, and delivers powerful, consolidated analytics and real-time dashboards from across your security infrastructure. This allows you to maximize the incident response capabilities for over-burdened, understaffed security operations. Swimlane was established to provide flexible, innovative, and scalable security solutions to organizations that are struggling with alert fatigue, vendor proliferation, and staffing shortages. Swimlane is a leader in the growing market for security orchestration and automation solutions that automate and organise security processes in repeatable ways to maximize resources and speed incident response.

AIOps allows you to predict issues, reduce user impact and automate resolutions. Automate and automate IT operations that are reactive. Cross-team automation workflows can help you identify anomalies and fix them before they happen. AIOps enables proactive digital operations. Stop chasing false positives, and identify anomalies faster. Telemetry data can be collected and analyzed for improved visibility and lower noise. Share actionable insights with other teams and identify the root cause of incidents. You can reduce outages by following guided recommendations. Rapidly implementing insights-based solutions can reduce recovery times. Pre-built playbooks and knowledge bases make repetitive tasks easier. Establish a culture that is performance-driven across all teams. DevOps and Site Reliability Engineers, (SREs), should have access to microservices in order to increase observability and speed up incident resolution. Manage the digital lifecycle beyond IT operations.

Open source, scalable and free Security Incident Response Platform. It is tightly integrated with MISP (Malware information Sharing Platform). This platform was designed to make life easier and to speed up the resolution of security incidents. Multiple SOC and CERT analysts may collaborate on investigations simultaneously. All team members have access to real-time information, including new and existing cases, tasks, observations, and IOCs, thanks to the integrated live stream. They can also view and manage new tasks and alerts from multiple sources, such as email reports and CTI providers, and SIEMs. They can then import them and start investigating them. A simple but powerful template engine can be used to create cases and associated tasks.

Qognify's innovative portfolio of video management software, enterprise incident management solutions, and video management software helps organizations reduce the impact of incidents. Qognify has thousands of deployments in cities, banks, utilities, airports, seaports and transportation agencies around the globe. It helps agencies keep people and assets safe. Qognify values safety above all else. Qognify solutions enable organizations to capture, analyze and leverage big data in order to manage security and safety risks, optimize operations, and maintain business continuity. Qognify solutions provide valuable insights that enable security-conscious enterprises to take the right action by combining structured and unstructured information from multiple channels and sensors, recognizing patterns and recognizing trends.

Infizo Desk is the leading software solution for incident management. Manage and prioritize help desk tickets seamlessly with the latest features, such as intelligent ticket assignment and automated categorization. These features are designed to maximize operational efficiency and minimize response times. Our sophisticated ticketing software allows you to efficiently track and manage help desk requests, ensuring that every issue is resolved promptly, increasing customer satisfaction. Assign tickets to certain user groups or individuals. This simplifies ticket assignment and ensures accountability for every action taken. Convert incoming emails to help desk tickets automatically, allowing seamless creation and integration of email communication. Set service level agreements for ticket response times and resolution. This will ensure prompt and efficient support.

Intergraph Computer-Aided Dispatch is a suite that leads the industry in incident management software. I/CAD is a suite of industry-leading incident management software that offers complete, integrated capabilities. These include call handling and dispatching as well as intelligent mapping, field communication, data reporting, analysis, and application integration. I/CAD improves the quality and accessibility of critical information by providing a common operating image for intelligent response. I/CAD allows organizations to implement applications, interfaces and business rules that meet their needs. This includes single agencies, multi-agency communication centers, virtual consolidations, and hub-and spoke deployments for agencies using common systems.