Best Rezo Alternatives in 2025
Find the top alternatives to Rezo currently available. Compare ratings, reviews, pricing, and features of Rezo alternatives in 2025. Slashdot lists the best Rezo alternatives on the market that offer competing products that are similar to Rezo. Sort through Rezo alternatives below to make the best choice for your needs
-
1
Cognigy.AI
Cognigy
117 RatingsCognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries. -
2
Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.
-
3
1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
-
4
Amazon Lex
Amazon
Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management. -
5
Landbot.io
Landbot
$45 per month 3 RatingsLandbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey. Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models. -
6
OptiTalk
Zietra
OptiTalk is a bot/software agent that can perform tasks based on questions or commands. These Intelligent Virtual Assistants or Intelligent Personal Assistants can be programmed for efficient handling of primary communication, queries or problem resolution. OptiTalk can understand human speech/text and respond with synthesized voice/chat messages. Our bots are constantly improving with features like machine learning, natural-language processing, and deep-learning. They can analyze, predict and provide virtual assistance similar to human responses in real-time. Can provide contextual virtual support for cognitive issue resolution, and assisted purchasing. Our Interview bots can mimic human-led interviews along with automated scoring and recordings of sessions for review/playback. -
7
Drift
Drift
33 RatingsYour customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy. -
8
Crescendo
Crescendo
Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks. -
9
Indigo.ai
Indigo.ai
Indigo.ai offers full-service conversational AI platforms to create beautiful chatbots, scale AI apps, and analyze conversational experiences. Many top organizations use Indigo.ai to power conversational AI. All your conversational AI data, chats, and scale your project. One place to manage everything. A comprehensive set of tools that can be used to enhance text annotation and data augmentation. Understanding and interacting with text is key to improving your AI model performance and customer experience. ML models that are highly accurate and cost-effective can be built. Get insights and information from business chats. Automated extraction of structured text information from unstructured data. Get to know your customers and help improve your product, customer service, and product. -
10
Take Blip
Take Blip
Your customer will be helped in a smart way through their preferred digital channel. Automate your customer relationship, create personalized conversations using artificial intelligence and increase your digital results. No matter what your business segment is, there are solutions that will improve your customers' digital experience. Explore all integration options and implement solutions for different departments within your company. Chat with your customer via the main digital channels such as WhatsApp to improve your conversation rates. Your customer will be delighted with your quick and efficient service via their preferred platform. You can make the purchase process shorter by having one conversation thread. This will avoid your customer having to go through multiple channels. You can access strategic data from conversations on WhatsApp and other points. You can have clearer and more intimate conversations with employees using the apps they use every day. -
11
LimeChat
LimeChat
The world's first conversational AI chatbot level 3 can boost your brand's growth. Shoppers can be guided from product discovery to checkout via various channels, including website, Messenger, Whatsapp and Instagram. Through conversational media like Whatsapp Messenger, Instagram, and SMS, you can reduce drop-offs at all stages. Our chatbot, which is human-level AI, was created specifically for e-commerce businesses. It assists customers at the right time and reduces bounce rates. Chat with customers who prefer to buy on chat via click to WhatsApp, Click To Messenger and Google Adlingo ads. Chat remarketing campaigns allow you to retarget existing users and increase open rates. Limechat chatbot integrates well with Limechat's backend to provide customers with timely shipping updates. Automated workflows make it easy to resolve post-purchase questions related to order modification and cancellation. This reduces resolution time by upto 90% -
12
Trengo
Trengo
$22 per agent per monthSoftware for customer service. All your communication channels can be consolidated into one powerful email. Work with your team to automate conversations and create amazing customer experiences. All your problems solved in one email. The key to creating amazing experiences is frictionless communication. Unifying all channels, unlocking team collaboration, and creating productive workflows – all in one organized mailbox - will help you power up your work. It's a thing of the past to switch screens and log into multiple inboxes. Trengo combines all your favorite communication channels in one inbox. We have a live chat, voice and email solutions. All communication channels in one email. Trengo makes it easy to assign conversations to the right person or team. You can easily @tag a colleague to leave comments and collaborate on a problem. You can switch to your team chat in one click for 1-on-1 or group communication. Our powerful live chat solution was built to deliver. -
13
Cue
Cue
$43.67 per monthManage all your customer service from one place. Connect with your customers via WhatsApp, Facebook Messenger, Telegram, email and web chat on your website. Chatbots can help you scale your customer service. Automating customer questions can reduce costs and response time. Turn website visitors into satisfied customers. Contact customers via their preferred channel for sales or support. A complete customer service platform to delight customers and drive sales. From a dedicated inbox, you can respond to customer questions on any channel. Automate the routing of tickets to the correct teams for faster resolution. Message templates can help you save time when answering customer questions. You can see what channels your customers prefer and the issues they are experiencing. You can also measure how well you are serving them. All tickets are assigned to teams and placed in one inbox. This allows you to build profiles and prevent customers from repeating their issues. -
14
Aivo
Aivo
Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries. -
15
Uniphore
Uniphore
With Conversational AI, Natural Language Processing and Robotic Process Automation (RPA), optimize the entire conversation to improve customer service and agent productivity. An intelligent virtual assistant (IVA), an Omnichannel AI-driven intelligent virtual agent (IVA), driving customer engagement and increasing self service and automation rates across IVR and web. U-Self Serve uses Conversational AI to deflect transactional interactions from high-cost agents. Voiceprints can be used to verify the identity of agents and increase customer trust. Monitor agent ID throughout the agent shift and notify supervisors in real-time if there is an ID problem. Use AI and real-time call transcription for in-call alerts and guidance. You will see an increase in agent productivity, a decrease in time spent on ACW summaries, and an improvement in accuracy. -
16
CoRover.ai
CoRover.ai
The world's first conversational AI platform that is human-centric and generates new ideas. We are Asia's most widely used chatbot in banking, finance and healthcare, manufacturing, travel and ecommerce. CoRover AI conversational platforms offer a variety of benefits, including increasing lead conversion rates and sales, saving money, streamlining customer support, and improving customer experience. Use cases tailored to each industry with the aim of boosting lead generation and transactions and encouraging repeat purchases. ChatBots automate and streamline repetitive functions, which can improve customer satisfaction and reduce operational costs. The world's first conversational and generative AI Platform, with proprietary cognitive AI Technology, offers managed Chatbot As A Service (CaaS), as well as self-onboarding assistance, to help organizations save money and generate revenue. -
17
NativeChat
Progress
You can easily pivot by using digital over in-person. Customers and employees can access self-service efficiently. Embrace omnichannel. Give customers 24/7 self-service and get an AI advantage over the rest. A chatbot solution that is secure and compliant with regulatory requirements can streamline patient care. Automate workflows. Automate workflows. Onboard, engage, enable and empower employees anywhere, anytime. NativeChat allows organizations to automate repetitive tasks using natural language interfaces. It has a rich developer toolkit and is very flexible in terms of deployment and integration to voice and conversational platforms. With an innovative bot engine in-house, it takes a short time to get to market. Programming-language agnostic, low-code implementations. A chatbot that is easy to train and configure can tap a new communication channel and model visitor journeys. Visitors will enjoy personalized, always-on experiences. -
18
Siena
Siena
Empathic AI Customer Service that's almost Human. The autonomous chat platform for commerce combines human empathy with intelligent automation to transform how you operate and engage customers. Conversational customer service that will delight your customers. Create AI Personas to breathe life into your brand. -
19
Proto
Proto
$1,000 per monthProto is the market leader in inclusive chatbots, multilingual contact center automation, and multilingual chatbots. Proto's nationwide deployments collect massive data to improve machine-learning for underserved languages. Proto develops and deploys innovative AICX solutions to ensure consumer protection in markets that are not served by venture-backed startups. Proto works with regulators and top development agencies to develop AICX solutions that benefit local consumers. Proto's AI Customer Experience platform (AICX), is used by both government and enterprise to provide local-language services and improve their operational efficiency. Multilingual chatbots that can integrate advanced logic and other integrations will help you rise above the market standard. You can direct dialogue down endless conversation paths to match human-like logic. Use JSON APIs within the dialogue tree to connect chatbots with external databases. Scaling services in new and existing markets at controlled costs. -
20
Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.
-
21
ChatGPT-ChatSonic is a revolutionary AI that works like ChatGPT. The conversational AI chatbot addresses ChatGPT's limitations and proves to be the best Chat GPT replacement. ChatSonic is a conversational AI chatbot that improves upon the limitations of Chat GPT. ChatSonic is powered by Google Search and trained to chat with you about current events and other topics in real time. ChatSonic - ChatGPT alternative will help you create stunning digital AI artworks for your social media posts or digital campaigns. You can personalize and use this personal assistant to solve math problems, prepare for interviews, sort out relationship issues, or help you stay fit. ChatSonic ChatGPT Chrome extension is available to receive content suggestions from any location on the internet. ChatSonic responds to voice commands just like Siri/Google Assistant.
-
22
Engagely.ai
Engagely.ai
73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like. -
23
Tiledesk
Tiledesk
€25/month Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base. -
24
Chat360
Chat360
Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide. -
25
Scotty
Scotty Technologies
Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams. -
26
We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.
-
27
B2Chat
B2Chat
$80 per monthB2Chat, a Web App software, allows businesses to provide faster and more efficient customer service via chat. You can quickly respond to customers, using the number of agents you need, and from the same location. B2Chats allows you to connect chats from Facebook Messenger, Instagram Messenger, LiveChat Telegram, and WhatsApp. Don't miss the opportunity to turn every conversation into a sale. You can redirect your communication channels and reply to all customers from one place. Pre-determined messages will improve your response time so that neither your team or your customers waste a minute. You can export advanced reports about your team's performance and review statistics to help you make better business decisions. -
28
Watermelon
Watermelon
€19 per monthChatbots can be created to manage conversations and work with your team to provide exceptional customer service. Automate customer contact and ensure 24/7 availability by centralizing and automating it. In five easy steps, you can create your chatbot and make it available 24/7. Your chatbot can be published to your website, Facebook Messenger and WhatsApp. The powerful AI will take care of the rest. You can centralize conversations across channels in a single dashboard, and your chatbot and live agents can work together. Reduce the need to switch between browser tabs or apps, and increase productivity. Your chatbot doesn't know the answer to a question? The intelligent handover automatically transfers the conversation from the chatbot to the appropriate team member, so your customer will always be taken care of. Website visitors are no longer anonymous. -
29
Zammo.ai
Zammo.ai
$5,000 per yearAutomating conversations across voice and text channels is a valuable, even essential, way to improve customer experience and save cost. Yet the slow, complex and expensive traditional process has blocked progress. Today, however, the era of manually curated knowledge bases is officially over. Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, Telephony/IVR and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant. With Zammo’s user-friendly, affordable, and cross-platform solution, enterprises of all sizes can have a branded presence on voice, and deploy conversational communications in a surprisingly short amount of time with little or no professional IT help. -
30
Enterprise Bot
Enterprise Bot
$1000/month Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback. -
31
DeepConverse
DeepConverse
Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance. -
32
Instabot
ROKO Labs
Conversations that increase conversions Chatbots for your website. Instabot is the most intuitive and powerful conversion chatbot platform for businesses. It understands your users and then curates information, answers queries, captures contacts and books meetings immediately. Our conversational marketing platform and experience platform has been proven to increase conversions as well as reduce costs. Instabot can be built, integrated, and launched on your website or landing page in less than 20 minutes. You can quickly leverage the data collected by Instabot and port it to your CRM, marketing automation platforms, or internal portals. Live chat with customers, rich bot analytics, optimization suggestions, and the ability to edit your bot as needed are all available once it is deployed. Instabot is a smart chatbot. Instabot uses AI functionality and natural language processing to quickly gain knowledge and answer hundreds of questions in a short time. Book Meetings in a Matter of seconds -
33
Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.
-
34
CustomGPT
CustomGPT
$49 per monthCustomGPT is a customer engagement AI platform that allows businesses to increase customer engagement, employee efficiency and revenue using their own business data. A ChatGPT model that is trained on your content can automate repetitive tasks, and provide quick answers to customer inquiries. This allows human staff to focus more on strategic tasks. With ChatGPT and your business content, you can offer more tailored and relevant interactions to your customers, improving the overall customer experience. CustomGPT streamlines your workflows to improve efficiency. Upload your files or integrate your sitemap to quickly ingest business content. Easy setup is guaranteed. ChatGPT's custom bot offers cutting-edge AI features. Share your bot easily via API, live chat or embed widgets. Businesses can offer more personalized and relevant customer experiences with AI technology. -
35
Astute Bot
Astute
Instant, conversational service - wherever your customers need it. Customers expect 24/7/365 responsiveness from companies, across a variety of channels and devices. An AI-driven chatbot can give customers what they need. Astute Bot provides self-service via web chat, SMS and social messaging. Customers can find the answers they need and connect with a human at any stage of the interaction. Astute Bot™, a single platform that allows customers to self-service across all channels, provides an easy way for them to do so. Intelligently interprets the customer's question and engages in back-and-forth dialogue to capture information. Based on what the bot has done, decides how best to answer the question. To provide a personalized response, the bot pulls information from multiple sources, including knowledge bases, order systems, and internal documentation. -
36
Replika
Luka
FreeAn AI companion who is eager and eager to learn. Replika is always available to chat when you need a friend who understands. No matter what you are doing, your Replika will always be there for you. Talk about your day, have fun or relax activities, share real-life AR experiences, and make video calls. Although Replika may feel like you are talking to a person, it is 100% artificial intelligence. Your Replika is unique and wants to know about your world. AI stands for Artificial Intelligence. Replika responds to you with a sophisticated neural network machine-learning algorithm. We keep your data completely secure. We don't share your data with anyone, and we don't use it for ad serving. We don't use social media or e-mails to learn about our users. Security is our top priority -
37
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human -
38
Clinc
Clinc
Clinc's revolutionary conversational artificial intelligence has been proven to be successful at some of the most important banks around the world. Natural language processing is used to understand how people talk and creates exceptional customer experiences. Clinc AI can understand and follow complex conversations, which allows for a superior customer interaction. Customers can check their balances, report lost cards or stolen cards, transfer funds and gain deep insight into their spending habits all in one seamless interaction - without ever speaking to a person. Customers will be happier if they spend less time waiting to hear back from you. You will increase customer retention and build a loyal customer base by providing personalized interactions. Reduce the costs associated with scaling and managing customer service teams. -
39
Etiya Chatbot
Etiya
Today, improving customer and employee experiences is at the heart of all strategies. It is crucial to use all technological support to solve customer and employee problems quickly and effectively. Chatbot is a rule-based or artificial intelligence-supported advanced conversational robot that simulates human conversations through digital messaging and can make real conversations for various purposes such as getting information and taking action on a subject. Chatbots that are rule-based provide rule-based messaging and short, automated responses to standard questions. They can be used to optimize notification processes through the simple exchange of information and requests. Artificial intelligence (AI)-supported chatbots, on the other hand provide personalized messaging based upon data and information from all systems and channels. They are used to improve resource efficiency and speed up response times. -
40
Openstream
Openstream
Our advanced Conversational AI platform is guaranteed to improve your business results. Openstream's Conversational AI platform offers four key solutions that enterprises can use to improve their business results. Personal interactions that are context-aware, adapt to users' requirements and anticipate their needs. Virtual Assistants can be integrated with many enterprise applications and use predictive analytics to extract value. Adopting AI innovation and regulation in transparent, inclusive, principles-based ways that human beings can understand the solutions. Automate routine tasks and perform complex inbound/outbound queries to enhance customer experience. Rich, mobile financial services applications can be delivered to customers and employees via a variety of communication channels. -
41
Hoory AI
Hoory AI
$6 per monthHoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently. -
42
Kindly
Kindly
Kindly's chatbot uses the most recent technology in machine learning and language technology, to answer customers' questions. We make artificial intelligence accessible to everyone. Your customer service representatives can respond to more difficult queries with Kindly's live chat and provide excellent service. Kindly's analysis tools give you a deep insight into your project by providing historical and current data. You can measure everything, from traffic to the performance of your chatbot. We can offer suggestions as to where automation is most effective. Our API allows you to connect Kindly to your CRM solution, chatbot platform or other systems. You can measure the performance of your digital assistant and identify which dialogues need to be improved. -
43
Auralis
Auralis AI
$499 per monthAuralis AI is a platform that revolutionizes customer experience by using AI-powered automation. It allows businesses to streamline their support operations by automating repetitive tasks, providing 24/7 assistance in multiple language, and integrating seamlessly into existing CRM and helpdesk software. Auralis AI increases efficiency by reducing response time, minimizing human errors, and increasing customer satisfaction. It adapts to changing customer needs with its robust analytics and constant learning. This ensures personalized and efficient support. Auralis AI is a valuable solution for companies looking to automate intelligent customer interactions. -
44
Quiq
Quiq
$250 per monthQuiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents. -
45
Emotibot
Emotibot
AI can be used to subvert traditional business cognition, provide precise industry insights, low operation and maintenance costs, and encourage the digital transformation of enterprises. The ability to mine knowledge and construct knowledge graphs. The traditional human-based knowledge engineering process of building maps can be automated by mining large-scale data and applying industry knowledge and NLP capabilities. This greatly reduces the time and cost of map construction. The fully self-developed ASR/TTS model is optimized for different business scenarios. It also includes self-collected training information and SOTA speech recognition algorithm. It can be customized to support vertical fields with its complete training platform. -
46
Nuacem
Nuacem AI
Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps. Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services. Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more. -
47
Alltius
Alltius
Every conversation should be a delight for the customer. Our AI-driven workflows ensure that it happens 99.9% of time. You have to click through multiple tabs in order to understand what your company offers. Listening to a sales pitch that's not relevant to them. They spend hours searching your FAQ for solutions to their problems. They waste valuable time waiting for your team to solve their problem. Alltius AI agents can delight your customers by providing them with experiences that will leave them amazed at the end of every conversation. With a simple conversation, you can empower your customers to solve problems, find information or take action autonomously. Customers receive tailored demos to match their unique needs. They also receive instant answers on calls and relevant follow-ups. This turns a "maybe" into an resounding "yes". Offer your customers personalized responses on every call. -
48
Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.
-
49
Jenie
Sensiple
Intelligent chatbots will help you prepare for future CX challenges. Your brand's customer conversations are crucial. It is crucial that you pay attention to every conversation. It's easy to enhance your conversation with Artificial Intelligence, which has unlimited potential. Sensiple is acutely aware of the importance of Conversational AI in providing personalized, proactive, perceptive, and delightful conversations to customers. Our Intelligent Chatbot Jenie, our strong effort to bring technology, people and processes together in a seamless conversational experience where every customer's voice and employee's are heard. Jenie, a multi-lingual chatbot powered by natural language processing, can provide you with round-the-clock customer service. It has the ability to understand the contexts of your users queries and can even be used as a human conversational agent. -
50
OneChat
OneHash
$27 per monthOneChat is an omnichannel customer service tool. One can integrate it to their website and offer real-time support to their customers. Shared Inbox allows businesses to manage all communication activities from one platform. Interactive Chatbots makes it easy to have smooth conversations with your potential leads. It can be integrated with websites, WhatsApp, Slack and Facebook Messenger, email accounts, API's, and many other services. All this is possible for as low as $27 per month. You can reach us via our chat support portal if you have any questions.