Alternatives to Reputation Loop

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.

The Marketing Operating System (MOS) from SeoSamba is a cloud-based marketing software that's ideal for both small businesses and multi-location enterprises. Your SeoSamba Marketing Opera System includes a number of high-performance tools that will help you build a strong, no-nonsense digital presence. You can access SEO tools, Google and Facebook review tools, email marketing tools and social marketing tools including a smartphone app, VoIP telephony, call tracking tools and text marketing and messaging tools. SeoSamba MOS seamlessly integrates to SeoToaster Ultimate CRM. It also features two companion mobile apps, a social media and lead & CRM app to help you manage your business while on the move. Solution providers can private-labeled SeoSamba MOS.

Rallio, a SaaS that combines social media technology with creative services and employee advocacy, is a powerful SaaS. Rallio is the preferred supplier for franchise organizations and small business. It allows brands to manage all aspects of their social media presence, online reputation, and online directory listings from one dashboard. Either you can manage your social media on your own with our easy-to-use mobile and desktop technology or hire our agency. Our team of social media strategists and brand managers, writers, producers, designers, engineers, geeks and change-makers will help you get rid of boring content and brighten up your social media pages.

Locl’s intuitive interface allows you to boost your online visibility, manage your reputation and manage your social media across different locations. One platform to manage Google Business Profiles and directories, reputation management, SEO local, performance insights, and much more. All are designed to increase revenue and streamline workflows. Manage and update your listings in the top 50+ directories using one dashboard. Ensure that your business information is accurate, consistent and up-to-date. This will help you to be found by customers and improve local search visibility. Monitor customer reviews in real-time across all platforms. Our tools help protect your brand by streamlining review management and boosting positive feedback. They also improve customer satisfaction through professional responses. Profile lock will keep your Google My Business profile safe. Prevent unauthorized updates to your business information.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Localyser is for multi-unit brands to give your business an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. With Localyser we help you be on top of your outlets online reputation from digital listing to review management. An all-in-one online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grows.

You can view the most recent activity in your business, look into your active tools, as well as understand the effectiveness and efficiency of your marketing. All this from one platform. Easy way to claim, update, and fix business listing across 300 directories and websites that manage local search. Monitor and manage all aspects your online reputation, including reviews, mentions, and listings. You can grow your social media fan base, find real-time leads, and share relevant content across all your social channels. Customers and search engines love responsive, mobile-optimized websites. This will increase your online visibility. Digital advertising campaigns that are cross-platform and social media-based can help you reach more customers. If you have businesses that are located in multiple locations, you can tap into the data to identify your best and worst performers. You can conquer your local market with the talent and tools you need to grow your company.

It combines powerful analytics with extensive data sources and is easy to use. Mentionlytics is a Web and Social Media Monitoring Platform for any company size or individual. Monitor your brand, competitors and hashtags across multiple social media platforms. SIA, the A.I., also provides unique insights. Social Intelligence Advisor.

Business Warrior™, is the resource for small businesses to gain more customers. The software analyzes each business's performance to help them identify the four key areas that drive new customers. The company offers Do It Yourself and a marketplace of solutions where Business Warrior experts can assist you. Software that will get you customers. Business Warrior provides daily steps to increase your customer base through marketing, reputation, website rankings, and listings. You can get rid of frustration, doubt, and lost revenue by excelling at the four key areas of your business: reputation, listings and social, as well as website/SEO. Small business owners can simplify and prioritise their daily decisions with Business Warrior software to increase profitability. Business Warrior analyzes a business's online reputation and website search results. It then recommends the best actions to get new customers.

EmpowerReviews, an automated reputation management platform, was created to empower business owners to manage and expand their reputation. Our technology allows small business owners the ability to request and manage positive reviews, address any negative reviews, and build their online reputation. It's easy so you can concentrate on your business. Maximize efficiency - We take away the time and effort required to generate positive reviews. Customers receive a simple form to give feedback. A central control panel gathers customer feedback and online reviews. It displays ratings scores and reviews. Positive reviews are automatically signed up and routed to Social and Directory websites like Google and Facebook. Email notifications are used to notify you of feedback. Negative reviews are stored for internal use but are not published.

We search every corner of the internet for relevant mentions about any topic. Engage with your customers and key influencers in your niche to increase brand exposure and gain valuable insights about your market. Find out what your customers are interested in and create products that meet their needs. BrandMentions helps you find new customers and places to promote your products. You can protect your reputation in a highly competitive market by being aware of what and who is talking about you. You can monitor everything being said about you and your product on any channel that matters, whether it is social media or the web. BrandMentions keeps your up-to-date with everything that is happening in your market, and any other information related to your company. It sends you real-time alerts right to your inbox.

YouReview is the best review management software in the world. This DIY reputation tool allows business owners monitor, manage, grow and expand their online business by generating 5 stars reviews and deferring any negative reviews. Our processes are so quick and seamless that customers can leave reviews without feeling rushed. The online listing tool is powerful and ensures that your business information remains accurate, current, and optimized. Automatedly ask your customers to leave a review via email or text. Positive reviews increase your trust and online ranking. 88% of consumers check online reviews before purchasing local services. Your site's reviews can help you convince people. The YouReview Dashboard is a central hub that stores critical review data as well as analytics.

Wooflo Pro - Streamlined Reputation management** Easy-to-use software to collect, manage, and amplify reviews for your business* Key Features 1. Easy Feedback Collection:** Collect feedback via Email, SMS, WhatsApp and QR Code. 2. Positive Review Landing Pages:** Improve your online reputation by creating a landing page dedicated to positive reviews. 3. Negative Experience Filter**: Address and filter negative reviews efficiently. 4. Unified Dashboard:** Manage all reviews in real time from a single dashboard. 5. Multi-Platform Integration:** Seamlessly connect with Facebook, Google TripAdvisor and more. 6. AI Reply Feature**: Use AI for automatic responses and efficient feedback management. 7. Promote positive reviews on Google by sending them via WhatsApp or Email.

Increase brand trust. Show brand trust. Trustpilot reviews bring you closer to your customers, and help propel your business forward. Trustpilot reviews are based on honesty and transparency. Trustpilot is trusted by over 400,000 businesses and has 1.1 trillion reviews and ratings in Google each year. Trustpilot helps companies establish credibility and improve their reputation. Customers can leave reviews and get great reviews. Your customers will share their experiences, which will help you build your brand. Your customers' power can help you increase conversions. Share your best reviews wherever customers are looking. Customer reviews can be used to increase influence and sales. Trustpilot is the most powerful review platform in the world. Every review is a positive step towards creating better experiences for both individuals and companies.

PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Improve your local search visibility with Listings Management: -Audit and detect brand inconsistencies on various online directories -Optimize and bulk update your local business listings with accurate information Streamline your online reputation management: -Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform -Share and assign review response duties among your team -Save and quickly apply your favorite replies for frequently asked questions -Quickly locate unresponded reviews and add private notes to the ones that require more attention Local social media management tool to post in bulk -Tailor and share localized content for different channels and communities -Schedule your posts on Instagram, Facebook, and Google Posts -Conveniently search and find older posts across different connected social media accounts

Easy reputation management. Social proof reviews can be collected and displayed on your website. Repuso monitors all social media channels to collect reviews from customers. Our widgets allow you to collect reviews. You can select your favourite reviews to display in the widgets. Our app will notify you and allow you to do this in real time! You can increase your website's conversion rate by showing the selected reviews in the floating widget, or inline on the most important pages. Repuso can be used to show your visitors real testimonials. This will increase your website's conversion rate.

EmbedReviews is an online review management tool that automatically generates customer reviews and displays them on your website in the form a review widget. It is an online reputation management software that allows businesses manage all their online reviews from one place. It allows you to automate the review process, monitor it, respond to customer feedback, and receive real time alerts whenever there is a new one. No more manual copy-pasting reviews. All you have to do is give the system permissions on your social media accounts and review sites accounts, and it will fetch all your reviews. The software can connect to your Google or Facebook accounts, generate reviews, monitor reviews, and choose which one you want displayed. Users can submit reviews to any website via a web-collect form.

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.

The Critical Mention Earned Media Suite offers the most reliable and up-to-date media monitoring for global TV, Radio and Online News. It also includes robust earned media analytics, the most accurate and regularly updated media contact and influencer databases.

TrackStreet is an internet brand protection and market analysis system that helps you make better decisions and monitor market feedback. TrackStreet lets you track prices, monitor product activity and track price trends over time. TrackStreet gathers customer reviews from all channels. It also gives users instant market feedback and allows them to find product issues.

myPracticeReputation, a physician online reputation management tool, is easy to use and helps you monitor, protect, and advance your practice. This powerful healthcare reputation management tool will work continuously for you to increase your positive reviews and ratings, while minimizing negative ones. With myPracticeReputation, you can protect your practice before it's too late. All healthcare practices are concerned about online reviews of doctors, dentists, and other healthcare professionals. Every day, patients are leaving reviews and rating their dentists online. These reviews are being facilitated by a growing number of healthcare reputation management platforms. Yelp.com and HealthGrades.com are just a few of the many websites that facilitate these reviews. These sites are the busiest. There are dozens of ratings sites such as Yelp.com and HealthGrades.com that manage reputation management for doctors.

Positive reviews will help you stay ahead of your competition. Positive reviews will help you gain trust and make your business more popular than the rest. Search engines will recognize your positive online presence and reward your efforts by boosting your search rank and making your business the preferred choice for potential customers. You can easily monitor your business's reputation via 300+ review sites and boost your local search ranking. Ensure that your business is visible to potential customers when and where they are most important.

Our easy-to-use software and content makes it easy to manage your business' social media. Local businesses can combat negative reviews and improve online reputation. Social shopping carts can be created to allow businesses to sell their products or food on social media. Local businesses can grow their customer base, revenue, and subscriptions. Social deals can help businesses attract new customers and keep existing customers. Social media can be used to demonstrate the value of social by providing customizable analytic reports that can be used across all social channels, deals, sweepstakes, and other channels. Businesses can share valuable analytic reports that are customizable across all social channels, deals, sweepstakes, and more. SocialOwl helps you optimize your business's social media profiles. Create sweepstakes and giveaways that local businesses can easily access. Social deals can help businesses increase their customer base and generate new customers. It provides real-time alerts to businesses when someone reviews or comments on their business online.

Your All-in One Platform for Customer-Centric Digital Transformation Emojot’s all-in one platform allows you to unleash the full potential of your customer-centric strategy by streamlining processes, saving money, and improving the customer experience. Emojot’s tailored solutions support customers throughout their entire lifecycle, from attracting new prospects to nurturing customer loyalty. This allows for unparalleled success in a customer-driven environment. - Improve Customer Experience - Collect feedback in real-time, enabling corrective action for improved satisfaction and loyalty - Enhance online reputation: Manage your online reputation by gaining insights from customer feedback on various review platforms - Maximize revenue: Increase revenue by improving retention, identifying upsells, and advocating. - Streamline operations: Streamline processes, reduce errors, and boost efficiency, productivity, profitability.

This is a simple way to manage your online listings and reputation. Placement on top online directories help customers find you quickly! All you need to monitor and request reviews is one dashboard. Controlling the narrative after you have served your customer is one of the best ways to build your online reputation. This can be done through inclusion in the most influential directories online. Without the NALA's comprehensive reputation management dashboard, it is impossible to keep an eye on your online business' online presence. One dashboard provides tools to monitor, manage, and respond to online reviews and interactions. Notifications to notify you when duplicates or other synced platforms are found in your business listings. Monitor keyphrase and keyword performance. Monthly reports that are easy to understand sent to you.

We are the one-stop shop for enhancing your presence online. Our platform allows businesses and individuals alike to monitor, collect and analyze online reviews across multiple platforms, including review websites and social media. We're much more than a review management system. Reviewgrower helps you to easily gather positive reviews, convert leads into buyers, improve Google ranking and outperform the competition while boosting revenue.

iReview Reputation Management—an innovative solution that sculpts and guides your digital identity. Utilizing advanced sentiment analysis and real-time monitoring, iReview empowers you to enhance and manage your online standing. Each online interaction contributes to your brand's unique story. iReview extensively assesses user-generated content, converting it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these inputs into a cohesive narrative, giving you full authority over your digital footprint. Leverage iReview's customized approach. Detect potential PR hurdles, capitalize on chances for brand upliftment, and foster genuine connections with your audience through instant notifications. The user-friendly dashboard highlights sentiment trends and uncovers underlying patterns, granting you a competitive advantage. Harness public perception to refine your strategies, create impactful messages, and innovate with precision. Step into a realm where your reputation thrives—empowered by iReview, curated by you.

Many businesses are now concerned about online reviews. More customers are leaving reviews about businesses and their employees than ever before. These reviews are being posted on a growing number of platforms. Yelp, Google+, and Facebook are some of the most popular review sites. You must take action, regardless of whether the reviews are true, false, positive, or both. You need to be proactive about monitoring and managing reviews to protect your business. To beat your competitors, you need to publish more positive reviews. You will need to have more time (which you probably don’t have) or an easy tool to help you do this. myORM monitors your business and notifies you when there are new reviews. You can request feedback from customers through any of the many methods myORM offers.

ReviewIgnite, an online reputation management company, helps businesses leverage online reviews in order to improve their brand image, attract more customers, and grow sales. Our all-in-one platform is a secure portal that allows clients to monitor online reviews and generate new reviews. They can also respond to reviews and manage all their social media accounts. Businesses can monitor customer reviews on major review sites and social media, such as Google, Yelp, and Facebook, from any computer or mobile device at any time. ReviewIgnite is a time-saving tool that allows your staff to get alerts about new reviews, respond quickly to them, and analyze their feedback. The results? The results? Don't worry, help is just a phone call or click away! ReviewIgnite's services include friendly, knowledgeable support that will ensure you get the most from it.

Your business and you deserve to be accurately and fairly represented online. ReputationDefender can help you, no matter what online threats. We offer solutions to protect your privacy and correct misleading search results. You can control what Google shows when people search for your business or you in Google. Stop third-party companies selling your personal information online. Online reviews can be a great way to get loyal customers to praise your company. Customers searching for local businesses will be more likely to trust your company's online reputation. Your business's online reputation will be influenced by the way you interact with customers in person. Positive reviews are more prominent in mobile map searches and online search results. Social media business recommendations such as "Visited By Friends" are growing in popularity.

Monitoring and responding to reviews online can be a time-consuming and difficult task for multi-location businesses. It can be difficult to keep up with the many reviews and multiple review sites that you need to keep track of. Reputation Management platform by DAC allows brands with multiple locations to quickly identify problems, take the appropriate action and track performance at each location. All of your reviews can be monitored, managed, analyzed, and corrected using one tool. You can monitor and manage reviews across all major review sites such as Google, Yelp and Facebook, TripAdvisor and others. You can respond quickly and efficiently, which saves time and money. To save even more time, you can use pre-populated review answers.

Get more 5-star reviews, and triple your sales. The best reputation management software to monitor, manage and boost online reviews. Invite your clients to review and rate your business. Before reviews are published, gauge customer intent. You can earn a lot of 5-star reviews and increase sales. You can easily auto-post your 4 and 5 star reviews to social networks (e.g. To keep your stream full positive influences, you can easily auto-post your 4 or 5 star reviews to social media (e.g. Our software will integrate all your social accounts and set the schedule.

Brainer allows businesses to manage their reputations and interact with customers in real time. It is a social reputation tool that allows businesses to gather feedback from customers and use it to help them understand their needs and build stronger relationships. Brainer will help you save countless hours so that you can concentrate on what is important, your family and business. You don't have to waste time navigating through complicated dashboards. Brainer simplifies your business review experience. Brainer makes it easy to make sense of all the information and reviews you have gathered from different sources about your locations. We store all the reviews from your locations in one place, and present it to users in an easy-to-understand format.

Quarterly reports and brand tracking look backwards and tell you nothing. There is now a better way for customers to understand their motivations and sentiments and to translate that knowledge into winning business decisions. You can compare traditional paper maps with GPS like Waze to see how they help you move forward, but only one ensures you never need to go backward. That's BERA. You can avoid looking backwards by being able to see ahead. BERA combines marketing and finance to create a company overview that is both highly detailed and comprehensive. Business leaders can see real-time key metrics for their brands by audience, category, or in broader cross-category contexts using our causal algorithm. BERA provides actionable insights and predictive insight to help business leaders make decisions that will lead to brand performance and business success.

Get more customers from online services and maps. Make your company contact data up to date in popular online services. Manage reviews. Get more calls, clicks, and store visits. RocketData helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface.

ReputationStacker automates the process of getting more reviews and feedback from customers. It also helps to improve customer experience and grow your business. Add your customers to the dashboard and the system will send them an email or text message containing a simple survey. It automatically identifies happy customers and sends them on to the online review sites you choose to post a review. Unhappy customers can only let you know what's wrong so that you can fix it privately. Review monitoring alerts you when new reviews are posted on any online review site. It logs them in your dashboard so that you can manage all your online reputation from one place. The Review Stream widget lets you display your best reviews right on your website. You can also set the system up to automatically share positive reviews on social media.

SendUsReviews provides customer satisfaction management platforms. We help small and medium appointment-based businesses improve their customer satisfaction and Google review profile through post appointment SMS surveys.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

You are invited to experience a media intelligence product unlike any other. Signal is the only company that provides global, unlimited, real-time information and insights powered by top artificial intelligence. Signal is used by the most innovative and successful organizations around the globe to provide the best solution for media monitoring, reputation management, and market intelligence. Signal has created a world-leading A.I. Signal has developed a world-leading A.I. platform that can understand everything it reads and extract the important information. We are building an ecosystem with our partners that is at the heart the knowledge economy. This includes everything from regulatory compliance and risk management to the development of M&A pipelines.

Generate Reviews. Increase Engagement Drive Traffic Reputation Desk is an automated software that manages your online reputation, monitors multiple review sites and generates positive reviews. It also allows you to interact with new customers and attract them.

Social Media Scheduling & Analytics Tool for Small Businesses, Social Media Professionals & Digital Agencies. Automate your social media marketing efforts. SocialPilot offers a long list of features that are curated into each plan with the goal of making your social media marketing easier. SocialPilot Reviews, a powerful tool that helps businesses manage and improve their online reputation, is designed to help them. It allows users to respond to feedback from customers across multiple platforms by centralizing review management. The tool simplifies the review request process by offering bulk email and SMS functionality. It streamlines interactions by allowing teams to track reviews, analyze them, and respond in real-time. SocialPilot Reviews offers seamless integration options including CRM systems. This makes it easy to engage with customers, improve brand perception and drive growth.

By offering a solid location marketing solution, you can help businesses maximize the high ROI of 'Near Me" conversions. Uberall allows your company to directly impact the online-to-offline journey and generate recurring revenue. How can you help your clients win local customers when 4 out 5 people search online before they visit a store? Uberall allows you to create a complete 'near me brand experience' for your clients and opens up new revenue streams. Real-time management and reporting of store locations across all search engines, mapping systems, media channels, and other channels that drive sales. Social reviews have a direct impact on local sales. Engage consumers on all platforms, in real-time. Convert online searches into in-person sales. Optimized store pages will increase SEO for every location.

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Rankur is a popular tool for easy listening on social networks. You can discover conversations about your company, your products, managers, competitors, and communicate with your audience in real-time. Our software allows you to engage on social media networks such as Facebook, Twitter, YouTube and many more. You can measure your success and work with a team! Listen to the whole web, monitor news, blogs and digital media, as well as social networks. Our crawler scans over 100M web pages daily and extracts comments, articles, and reviews. Rankur allows you to keep track of all that is happening online. Rankur allows you to manage company pages. All your communications can be managed from one place. Our powerful, yet affordable reputation management tools will help you improve customer relationships. You can easily monitor your social media campaigns and reach the right audiences.

You can manage, track, and influence your customers' experience from brand mission to service execution to customer satisfaction to achieve your business goals - then, set more. With a mobile-optimized review system, you can capture customer satisfaction in the moment across all digital channels. To make confident adjustments at scale or shift, map real-time customer satisfaction data to business results. To understand the impact of NPS and customer satisfaction on your brand's operations across venues and brands, capture robust, live insights and make incremental improvements to areas that are critical to your experience management.

Protect your business's online reputation with 5th star, the #1 Reputation Management plugin for WordPress. 5th Star manages reviews and collects them from your visitors. Negative reviews are blocked and redirected directly to your email. Positive reviews are redirected on to the review platform of choice (Google, Yelp or Trustpilot). 5th Star is the best way to take control of your online reputation. Block negative reviews and get more positive reviews. 88% of consumers trust online reviews and trustworthy review sites more than personal recommendations. 92% of customers are more likely than others to use a service or purchase a product if they read positive reviews on trusted review sites. Google and other search engines use reviews on major review platforms to rank local search results.