Best Quosera Alternatives in 2024
Find the top alternatives to Quosera currently available. Compare ratings, reviews, pricing, and features of Quosera alternatives in 2024. Slashdot lists the best Quosera alternatives on the market that offer competing products that are similar to Quosera. Sort through Quosera alternatives below to make the best choice for your needs
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MathJax
MathJax
FreeA JavaScript display engine that displays mathematics in all browsers. Beautiful and accessible math in all browsers. No need to set up for readers. MathJax offers tools that can transform your content from traditional print sources to modern, accessible web content or ePubs. MathJax can train your staff on how to use our resources to create accessible STEM content and prepare online teaching material. MathJax can be customized to meet the specific needs of your institution through custom configurations and specialized software workflows. MathJax uses CSS and web fonts or SVG instead of Flash or bitmap images. This allows equations to scale with the surrounding text at all zoom levels. MathJax can be used as input or output. You can input MathML, TeX and ASCIImath and then produce HTML+CSS or SVG as an output. MathJax is compatible with screenreaders and provides expression zoom as well as interactive exploration. -
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Nuxeo
Hyland Software
Nuxeo makes it easy for you to create smart content-centric apps that improve customer experiences, improve decision making and accelerate products to market. Nuxeo has many common uses, including document management, enterprise content management (ECM), digitization asset management (DAM), and case management. Nuxeo allows organizations to securely access, find and use information across business units and channels, regardless of their size or volume. -
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phpMyFAQ
phpMyFAQ
phpMyFAQ, a mobile-friendly and feature-rich open-source FAQ web app for PHP 7 or 8, is mobile-friendly and scalable. It offers the following features: From single FAQ sites to enterprise-ready integrations. You can manage your users, groups and news. Attachments, FAQ records, FAQ records, comments, glossary items and stop words in the password protected admin backend. You can give permissions to users and groups. You can also create users and user group with permissions, category and record restrictions for viewing/editing content. You can even secure the entire FAQ frontend. You can make it easy for your users to find answers and questions using the search feature. A list of the most searched keywords will be displayed and a graphic report will be generated. Elasticsearch can greatly improve your users' search experience. -
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LabiKnow
LabiKnow
$39 per monthLabiKnow Knowledge Base will help you solve your customers' problems and questions 27/4. Provide outstanding customer service. The Knowledge base includes an online editor that allows you to create interactive content. You can add photos, videos, tutorials and call to action buttons. Highlight important parts and add code examples. Cross-platform on desktop and mobile devices, your customers can find answers to their questions, solutions to problems or contact you via ticket (email). Labiknow help center software allows you to personalize design to suit your brand preferences. Reduces customer support calls by up to 80% You don't have to answer frequently asked questions or copy and paste the same information into a chat ticket or chat. Your customers can help themselves. There is no need to set up complicated chatbot sequences. Users can easily search keywords and phrases using the help widget. -
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MathML Kit
Scand
$199 one-time payment per userMathML Kit allows you to place MathML files natively without any additional conversions. It allows you to import math equations into Adobe InDesign CC Server and Adobe InDesign. Major browsers support this format. However, MathML equations should not be printed. Instead, they should be converted to vector (EPS or pdf) or raster formats. Images that are not formatted in this way lose quality and are difficult to maintain. Our solution allows you to insert MathML formulas manually or automatically into InDesign documents and produce high-quality HQ prints. We support the following Adobe products : Adobe InDesign support CS6 - CC2018. Adobe InDesign Server support CS6 - CC2018. Adobe InCopy support, CS6- CC2018. Extended support for MathML 2.0 presentation. Basic support for MathML 2.0 content. MathML 3.0 basic assistance. This solution is not for editing, but is primarily for high-quality printing. Customization available upon request. -
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Oracle Knowledge Management
Oracle
Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation. -
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Yenta Bot
Yenta Bot
Yenta Bot, a conversational AI Knowledge Base in Slack, is a conversational AI. Ask YentaBot a question and receive answers based on past conversations. Yenta Bot indexes conversations from public channels to which it has been invited. It uses this data to answer questions, and shares links to the conversations which informed the answer. Yenta Bot has been built during Miami Hack Week. We won the 1st Place along with "Best Use of Open AI". QuickNode HQ was represented. We're building in the open! Substack will provide daily updates during hackweek. Yenta, like a human, only indexes and sees public channels you have invited it to. It will not use direct messages or private channels for answering questions. Yenta, just like a human, only indexes and sees public channels you have invited it to. It will not use direct messages or private channels for answering questions. If it does not have a confident response, it will claim that it is missing context. Answers are often surprising accurate. -
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The hyper Content & Digital Asset Management Server allows organizations to have complete control over all digital assets. It also automates processes and reduces costs. You can access all rich rich content by easily integrating it into the creative workflows of both internal and external teams. You can ensure process control through collaborative approval. Use Social Media Networks to share the content. To promote and assure the success of rich content, create customized Brand Portals.
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AnswerDash
CloudEngage
You can improve your customer experience and reduce support costs by between 30% and 50%. Customers don't have to leave the page in order to receive smart, instant answers. AnswerDash AI predicts the needs of users and presents Q&A that's contextual to the page or personalized to them. Your customers can now get instant answers without having to submit a ticket or start a live chat. Based on user profile and webpage content, predict user queries. -
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Intellum Platform
Intellum
1 RatingIntellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Our learning management system Includes everything you need to create, present, manage, track, and improve highly-engaging and personalized educational experiences at scale, with support for robust all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, and powerful API and out-of-the-box integrations. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution. -
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Adobe RoboHelp
Adobe
$29.99 per monthYour favorite software for creating Help, policy and knowledgebase content. Now available on Mac. You can quickly get started with intuitive authoring using HTML5 and CSS3. Microcontent can be used to power next-generation media such as AI-powered chatbot engines or other advanced media. You can effortlessly ingest Markdown and legacy formats such as Word and HTML5. Create immersive content using rich media. Online review makes it easy to streamline your review cycles. Use the most popular collaboration and source control platforms to manage multiple document versions. Single-source publishing to any device, screen, or format you choose. Frameless Responsive HTML5 output delivers dynamic and exceptional content experiences. Adobe RoboHelp is now available for Mac. Create and deliver exceptional Help, procedure and policy content. Microcontent can be used to fuel chatbots and featured snippets in search engine results. -
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Heyday
Heyday
$10 per monthHeyday, an AI-powered research assistant, resurfaces content that you have forgotten about using enhanced search results, article overlays and a knowledge base that fills it automatically. It takes 20 minutes to search for an article that you haven't read before you give up and it doesn't appear in your search results. Heyday automatically saves pages that you visit and resurfaces them with relevant results. You can also surface content from previous research alongside Google results. No more trying to remember where you last saw something. Heyday can resurface documents, messages and files, emails, newsletters, files, notes, presentations, spreadsheets and tweets. Install our extension to integrate your apps. Heyday will then resurface any content you have forgotten about in a matter of seconds. Heyday encrypts all your data so that you are the only one who can see it. Heyday is a $10/month, paid-only product. Our only incentive is to protect you privacy. Quick and easy setup, 14-day trial without credit card, no credit card needed -
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Pragma
Pragma
You can instantly access your organization's knowledge resources, find information on Slack and tap into previous conversations. Pragma organizes and reveals organizational knowledge that is otherwise hidden on multiple platforms or scattered. It makes it easy to access it whenever you need it. Chat with your Data allows you to get instant answers with our Chat feature. You can access your organization's knowledge resources, find information on Slack and tap into previous client conversations to gain valuable insights. Access to verified responses, and the continual enabling of new updates and processes, will help you facilitate learning and fuel best practices in business. Identify outdated or missing information and create updated knowledge. Subject matter experts are invited to provide input, approve and improve. -
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InstantKB.NET
InstantASP
$39 per monthInstantKB is a simple but powerful help desk that helps busy businesses streamline, deliver great customer service, and reduce costs. You can deliver amazing customer service on every support channel quickly and easily. InstantKB combines all your inbound queries from email, live chat, phone and Facebook to give you a single view that helps customers. Customers can suggest answers from their knowledge base and create support tickets to reduce inbound. Customers can search your knowledge base articles, files attachments, and user comments quickly. InstantKB can be tailored to your corporate identity or web site by working with each customer. We'll get in touch with you if you buy an InstantKB cloud or on-premise license to discuss how we can help your design. -
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Graphlytic
Demtec
19 EUR/month Graphlytic is a web-based BI platform that allows knowledge graph visualization and analysis. Interactively explore the graph and look for patterns using the Cypher query language or query templates for non-technical users. Users can also use filters to find answers to any graph question. The graph visualization provides deep insights into industries such as scientific research and anti-fraud investigation. Even users with little knowledge of graph theory can quickly explore the data. Cytoscape.js allows graph rendering. It can render tens to thousands of nodes and hundreds upon thousands of relationships. The application is available in three formats: Desktop, Cloud, or Server. Graphlytic Desktop is a Neo4j Desktop app that can be installed in just a few mouse clicks. Cloud instances are great for small teams who don't want or need to worry about installing and need to be up and running quickly. - 16
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Seismic Knowledge
Seismic
$59 per monthSeismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email. -
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Clibu
Clibu
You need a way to save, identify, and access information you find on the Web. Clibu is the best - you don't need to worry about useless bookmarks or unconnected Wordâ„¢, HTML files. Clibu also has the ability to share and collaborate on your research project, with friends, colleagues, or even family. Clibu makes it easier to use your time more effectively and helps you overcome the frustrations and shortcomings of ineffective alternatives. Clibu is a product you will want to use. Clibu allows you to create rich text notes and images, as well as edit information from web pages. -
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Answerbase
Lumin Creative
$19.00/month Answerbase makes it easy to create your own Q&A platform. Answerbase is an online community for Q&A, customer support, and ecommerce. Answerbase allows businesses to allow users to ask questions, get answers, and find relevant content to help them understand certain products or services. The system supports a variety of tools including Q&A widgets, widget builders, content moderation, management tools, categorization, tagging, insights, and analytics. -
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Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.
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Basewell
Basewell
$39 per monthIntelligent learning tools allow you to centralize knowledge, create and share content and deliver instant answers. Basewell is an online learning platform that was designed for the way people learn and work in today's world. Learning tools are designed to complement in-person learning experiences, not to replace them. Force teams to rely on gut feelings and guesswork when they are away from their desks or each other. Basewell solves this problem by centralizing information, generating dynamic content and answering questions within seconds, instead of days. Content creation using generative AI, file integrations, and more. Knowledge gaps, blindspots, and issues (before your team is affected) Handcrafted to be fast, intuitive, and powerful. Tags help you to route the right content at the right time. Ideal for structured training, such as during onboarding. All your manuals and spreadsheets. All you need is a global internet connection. -
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Twig
Twig
Twig semantically analyses your documentation, knowledge bases, support tickets, and past support tickets. Reduce costs by 30% and answer complex customer questions. AI models are trained using publicly available data. You can increase productivity and decrease variance in support quality. Twig is an AI layer which works on top your existing customer support applications. Twig improves customer service by allowing support agents to respond faster and more effectively to customers. To make every support agent a star, we use the most recent AI. AI scans all documentation, knowledge bases, support tickets, and other documents to recommend a response. Citations let you know that the response was accurate and increase trust. AI learns from agents to improve its performance. Every CX organization must improve agent productivity and maintain high-quality CSAT. Higher standards for response quality. Agents are able to spot potential risks in their responses. -
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Verint Knowledge Management
Verint
Verint Knowledge Management uses patent-pending artificial intelligence (AI), to create a more natural, automated, and effective way to connect people with answers. It is time to implement a knowledge management system. - Can understand the nuances of how people ask questions. It is important to understand what people mean and not what they type. - Predicts what people are going to ask and anticipates their needs. - Continued use improves. Acquires and clusters knowledge. Facilitates access to content. -
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KnowledgeBase
LiveChat Software
$39 per monthSmart Knowledge Base for your agents and customers. Your LiveChat agents can also help website visitors. The Internal Widget allows you to easily access the knowledge of your team right from your LiveChat app. The public Help Center offers 24/7 support for customers via the website. A mobile-friendly, customized Help Center allows you to scale your support. Customers can search for answers on their own. Our AI will suggest articles that can be added to the chat to answer customers' questions. Just click and you're done. In minutes, you can create a public Help Center and allow customers to find answers to common questions on any device. LiveChat can connect with agents to provide them with help resources while they chat with customers. We can suggest relevant articles based upon the customer's question to speed up communication. Use customer feedback to fill in the gaps in your content. Google Analytics included. -
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Malcolm! This is a collection of web-based tools that allow you to interact with your users. Transform repetitive tasks and procedures into Workflows. You can create anything, from a simple form to a multi-step customer journey. You can either start from scratch or choose one of our pre-configured templates. Teach Malcolm! Teach Malcolm! You can also have your answers rated by users to help you improve your content. We make it easy to display content from Malcolm if you already have a website and/or app. There are many options for embed, widget, overlay, plugin and plugin options. If you don't own a website, or you would like to create a dedicated area within Malcolm for your content! Our hosted Hub is a great choice. Connect Malcolm! Connect Malcolm! Webhooks allow you to integrate with your own systems.
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eGain Knowledge+AI
eGain
eGain Knowledge+AIâ„¢, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time. -
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Balance Theory
Balance Theory
Collaboration and knowledge sharing can speed up the process of onboarding new talent. Use integrated cyber knowledge to reduce time spent on knowledge management, asking and answering questions, and reduce the amount of time it takes to do so. From day 0, collaborate and align. A transparent and aligned delivery process to accelerate readiness. Single points of failure can be identified and addressed before they cause employee attrition. High-availability backup of your organization's cybersecurity configurations and decisions. Get to know your colleagues and share your insights. Your own organizational collaboration network will help you move faster. Find community-shared cyber content that you can reuse and enhance for your own cyber programs. Live collaboration with contributors to stories, chat, or live sessions. Keep your team updated on the status of content, tasking, and commentary. -
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Quandora
Quandora
$3.00/month/ user Our AI-powered software allows companies to capture, centralize and structure, nurture, share, search, share, export and share their knowledge. This includes sales content, technical know-how, and general business knowledge. Quandora Question & Answer allows companies to share their knowledge in a safe, simple and enjoyable way. Quandora can either be used in a department or within a company. Technical people face unique learning challenges. They have to deal with changing technologies and dispersed teams. All this while working in a fast-paced environment. Our platform allows teams to ask questions, share their knowledge, and learn from each other. You can share knowledge about the issues that matter to your sales, customers, culture, management, and other areas that transcend hierarchy, location, or departmental boundaries. Learn from your colleagues, the experts. -
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Talisma Knowledgebase
Talisma
Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles. -
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Berkeley Publisher
Berkeley Bridge
The Berkeley Publisher is the most user-friendly software suite for developing and maintaining knowledge-intensive applications. Our decision-tree software allows content experts to quickly and easily share their knowledge with their target audience. The Berkeley Publisher is easy to use, but powerful enough to handle the most complex knowledge-intensive applications. The Berkeley Publisher makes it possible to create decision trees without any programming knowledge. The decision trees can be built graphically, and you will quickly become familiar with the software thanks to the familiar Microsoft Office interface. The graphical representation allows you to keep track of everything and avoid getting lost in endless codes. The Berkeley Publisher allows for central management of all information and knowledge. You can easily add questions and conditions, and make any necessary changes. -
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Ask-AI
Ask-AI
Ask any question in natural language and receive a concise ChatGPT answer. No more time-consuming keyword searching across multiple sources, or skimming through long articles. ASK's tagless AI technology analyzes communications from customers, revealing their voice in a single sentence that shows you where to focus. We use best-in class security practices to protect your data and ensure it is in line with privacy policies. You'll be up and running within hours. No tagging, no ontologies, no content mapping. Our AI handles everything. We integrate with communication platforms, workspaces, project-management platforms, customer ticketing, knowledge bases, and more. We've got your back, no matter what you use. -
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SylloTips
SylloTips
FreeEmpower your team by providing structured channels. Find answers to your questions all in one place. Automatically map and find experts within your company. Earn badges and rewards. SylloTips is an integrated knowledge-sharing tool that uses artificial intelligence to maximize the dissemination of skills and information among employees. It revolutionizes the management of knowledge by integrating tacit knowledge from users with structured data from your company through its intuitive channel structure. SylloTips is a platform that allows companies and institutions share knowledge and expertise with their members. It is an innovative software that allows users to access a central repository of information and to contribute to it. Users can ask questions, search for relevant information, and receive answers based on the platform's collective wisdom. -
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Synthetix
Synthetix
Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact. -
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WP Docs
WP Docs
$49 per yearImagine all your FAQs, tutorials, and company policies being in one place. To answer a complex question, your support teams will need to share a URL. Customers would prefer to find the answer quickly, rather than waiting for a response and creating a support ticket. Self-help articles and tutorials can help customers succeed and lower support costs. Your site should have valuable, relevant content. This sends a positive signal for Google search engine. FAQs and how-to articles will increase your website's ranking and help you reach more customers. Transparency across all devices is essential in today's tech-driven society. wpDocs optimizes your documentation to display on desktops, tablets and mobile devices. wpDocs simplifies document collaboration. -
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Terkel
Terkel
$99 per monthTerkel is a Q&A website that transforms questions into articles with expert insights. Thinkers from Google, Harvard, Airbnb, and other organizations answer questions to get their insights published on sites such as Zapier, SCORE and GoDaddy. -
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Abricotine
Abricotine
Abricotine, an open-source markdown editor for desktop, is available as an open-source project. You can write in fullscreen mode or in a clear distraction-free interface. Abricotine supports markdown syntax with some GFM enhancements (such tables). Save the document as HTML and copy rich text to your email client. As you type, document content is automatically shown in the text. Any image or iframe content (such Youtube videos, math written with LateX and checklists) can be viewed in preview. Abricotine is open-source software that has been released under the GNU General Public License. It is available in beta on Windows (7 and+), Linux, and OS X. As available features, it includes code coloration, spell-checker, and a side pane. -
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TribalBase
TribalBase
$29 per monthAsk questions and get answers based off your conversation history. We convert conversations from your channels into answers for everyone in your company. Our Slack bot can answer questions about any topic that is recorded in your Slack History. Streamlines communication through the capture of essential technical discussions, bugs reports, and code fragments. A knowledge base that is organized can speed up problem-solving and onboarding. It also helps to transfer projects. Centralized repository for crucial insights into deals, client conversations, best practices, etc. Tribalbase facilitates seamless knowledge sharing. This allows your team to close more deals faster and build stronger customer relationships. -
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Kaleo
Kaleo Software
Our best practice methodology improves your knowledge base by identifying the questions users need answers to and then creating answers that are easy for users to find and use. Your knowledge base is kept current by monitoring tickets for repeat questions. IT tickets will tell you what questions people are asking. We identify tickets that could have been avoided by self-help. These include 'how tos' and all Tier 1 incidents. To group self-helpful tickets by question, machine learning classifiers are trained to use more than 1000 ontologies. To determine FAQs, groups are ranked according to their volume. The quality of the answer chunks is checked manually and then linked to the associated FAQ. Now, the questions and answers can be added to your knowledgebase. -
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Mantium
Mantium
Mantium's AI platform encourages knowledge sharing and alignment within organisations, helping teams work towards common goals. Knowledge management systems (KMS), which are used to manage large teams, are key to collaboration and learning about meetings, processes, and other events. We enable enterprises to quickly find the right knowledge in their KMS using AI to provide the best answers. If Mantium does not have the answer to your question you can update the information and the AI will improve in future instances. Mantium allows you to search systems holistically with Natural Language Processing (NLP), so your team can quickly find the information they need. You can ask a question via Slackbot and not need to switch to another app to get the answers. -
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JustClip allows you to capture any type information. You can organize it however you like. You can instantly retrieve it whenever you need. Bookmarks, ideas and book notes can be saved. Files, task lists, informative articles and audio notes can also be saved. Use infinite folder hierarchy, clip group, groups, tags to organize your heart's content. To reduce clutter, stay on top. You can quickly find everything you need, even within files. You have complete control over who sees what in JustClip folders and groups. Invite collaborators to edit, add content, comment, like, and make edits. Role-based permissions allow you to manage access. Share your content clips with classmates, friends, and colleagues when you are ready.
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Docsie
Docsie
$39 per month (annual)Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Pilot onboarding service w/ portal design support and workforce training - Internal & external knowledge base options - Create multiple workspaces - Portal analytics & feedback with Docsie Vocally - Custom domain on free tier - Markdown compatible - Docsie Editor with rich formatting and content embeds - iFrame - SwaggerAPI import - Built-in and custom document templates - Help center deployment & in-app help sidebar - Share guided tours & create with our builder Chrome extension - Manage multiple versions, languages, and view change history - Webhook support in Mattermost, Slack, and more - Ghost AI language translation (available) & generative AI (in-progress) - Project management with kanban and task creation - RBAC/JWT/SSO for security, user management, and data protection -
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OneBar
OneBar
$50 per monthOneBar is a knowledge management platform that allows your team to collect valuable information and make it accessible anywhere. OneBar allows you to easily document frequently asked questions and answer to share with colleagues. Ask questions, invite others to help, and comment on the answers all from one place. You can tag answers, assign subject matter experts, set expiration notifications, and many other features to ensure that your OneBar information is accurate and up-to-date. OneBar understands your meaning better than traditional keyword-based search engines. Have you already found the answer in Google Drive or Confluence. Send OneBar a link and we'll embed the live preview in a OneBar document. OneBar makes it easier to close deals and share the most up-to-date answers with your sales team. Reduce the time it takes to respond to customer queries. Every support rep should be the best. -
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ProProfs Collaborate
ProProfs
Although the first generation of internal communication tools made it easy for co-workers to chat about any topic, it was easy to become overwhelmed and inefficient. ProProfs Collaborate facilitates calm, productive knowledge exchange that goes beyond just chatting. Chats and Q&A sessions can be set up to enhance your team's learning. You can stop digging through emails, documents, and long chat threads. Members can communicate, collaborate, ask, and answer questions in private or public groups. Knowledge exchanges within companies are easy to access and searchable. Question and answer software organizes knowledge through topics and threads, and places the most relevant answers at the top of each Q&A. You can reduce the noise by seperating chat and Q&A sections. -
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HelpSite
HelpSite
$14.99/month Hosted knowledge base software for creating a private or public knowledge base. You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it. HelpSite offers you... Support site with FAQs and knowledge base. It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need. Smart contact form that automatically suggests articles as the user types. Users receive their questions faster and support agents are able to save time. An admin interface that is super easy to use to create knowledge base articles quickly and easily. Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest. -
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eesel.ai
eesel.ai
$49 per monthConnect your knowledge to ChatGPT and create an oracle capable of answering any question instantly. Add it to internal Slack, or as a widget on your website. You can create a ChatGPT oracle with all your company's knowledge, from Confluence pages and Jira issues, to Notion pages and Google Docs. Your data is securely stored in a SOC2 certified app and only accessible by your Oracle. The data is never used for training the models. Get the ultimate teammate who can answer any question immediately. Get the ultimate customer support agent who can answer any question. Start for free. We will match any lower price. We are a Slack application and browser extension that focuses on Confluence. This makes it easier to answer questions about your Confluence page. This app allows you to get a "ChatGPT" over your documents, right in your eesel. ChatGPT only knows about the pages you have visited after you start the trial. -
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Fini
Fini
$0.99 per 10 requestsIn just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics. -
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Capacity
Capacity
contact usCapacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day. -
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Verizon Knowledge Assist
Verizon
Customers expect prompt and efficient service when they have critical questions for your business. This is true even if they are dealing with virtual agents. Knowledge Assist is an artificial intelligence and machine-learning tool that helps agents in your contact centre resolve customer issues quickly, accurately, and consistently. Knowledge Assist integrates AI-driven knowledge bases into virtual agents' desktops and contact centers to provide up-to-date, accurate and helpful guidance. Our solution allows agents to understand customers' intent, provide consistent answers across channels, build trust, and drive customer conversations. Knowledge Assist uses AI technology to empower contact center agents with accurate and relevant information in real-time. It blends well-crafted responses, integrates with relevant data sources, and can read documents and internal websites to build an evolving knowledge base that gathers the most relevant information. -
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Swimm
Swimm
$29 per monthNever let onboarding, knowledge silos or context switching slow down your progress. Swimm allows you to create and edit documents that are linked with your code, autosynced, integrated into your workflow, and automatically edited by Swimm. Swimm's language-agnostic editor is paired with Smart Tokens, Snippet Studio, and is the foundation of modern documentation. Create media-rich documents that are compatible with the code. Swimm's Autosync algorithm helps keep your documentation in sync by refactoring and organizing. You don't need to worry about file names, function names or implementation changes. Swimm will keep up with your code. Swimm will monitor your documentation as your code changes and notify you if any of your changes have an impact on your documentation. You can access docs right next the code they reference. Keep your IDE open and continue your work flow. Clicking on a link will open your IDE in a new tab. This tab will contain the Markdown documentation. -
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Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.