Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.
Description
Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon CloudFront
Yes
AWS CloudFormation
Yes
Amazon API Gateway
Yes
Amazon DynamoDB
Yes
Amazon ElastiCache
Yes
Amazon EventBridge
Yes
Amazon S3
Yes
Amazon Virtual Private Cloud
Yes
Android
No
Apache Cordova
No
Integrations
Amazon CloudFront
Yes
AWS CloudFormation
No
Amazon API Gateway
No
Amazon DynamoDB
No
Amazon ElastiCache
No
Amazon EventBridge
No
Amazon S3
No
Amazon Virtual Private Cloud
No
Android
Yes
Apache Cordova
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Amazon
Country
United States
Website
aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/
Vendor Details
Company Name
Queue-it ApS
Founded
2010
Country
Denmark
Website
queue-it.com
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Load Balancing
Authentication
Yes
Automatic Configuration
No
Content Caching
No
Content Routing
Yes
Data Compression
No
Health Monitoring
No
Predefined Protocols
No
Redundancy Checking
No
Reverse Proxy
No
SSL Offload
No
Schedulers
No