PwC Resolution Queue Description
Resolution Queue is a proprietary, customizable workflow tool for healthcare accounts receivables (A/R) remediation. Instilling Quality is a quality-monitoring tool that measures follow-up activities for accounts. It can be used to verify that accounts are being worked efficiently. These tools can be used together or separately depending on your needs. We learned a lot from working with healthcare providers over the years and developed Resolution Queue. This tool can seamlessly automate the process for tracking and distributing A/R to staff. It can also help to resolve accounts and increase cash collections. Resolution Queue makes it easy to prioritize accounts. You can either create work queues on-demand or preset them using different data fields like payer, groups, balance, and age.
PwC Resolution Queue Alternatives
Opt-Inbox
Sendio's Opt Inbox is a proprietary sender management system. It acts on messages that have cleared email security and is not released to a user's inbox. This ensures that recipients only receive messages coming from trusted sources. Although email security systems are highly sophisticated, many inboxes are still inundated by spam messages, including persistent sales pitches, marketing communications, distribution lists, and bulk sources. It is becoming increasingly difficult to distinguish harmful messages from those that are not needed or desirable. This can be especially problematic for professionals and executives who cannot afford to ignore important emails and later discover they had a desired message (false positivity) in their cluttered quarantine.
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PwC Instilling Quality
Instilling Quality is an innovative quality assurance tool that scores and scores each user's accuracy and completeness in following-up activities. This tool is part of Resolution Queue™, a PwC-proprietary, customizable workflow software that tracks healthcare accounts receivables (A/R). However, it can also be licensed separately to be used as a standalone tool depending on your requirements. Instilling Quality software randomly selects work from collection specialists and assigns a numerical score based on the completeness and thoroughness of each account. Users can identify the exact criteria to score accounts according to their needs. A user score's rolling average of 90 days is used to evaluate sample work for quality. The more accounts reviewed by a team member, the higher their score. However, accounts with lower scores will be reviewed to improve reviews.
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Azure Queue Storage
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Yandex Message Queue
Use standard or FIFO queues based on the RPS (requests/second). Use familiar tools to interact with Amazon SQS. These include the HTTP API, CLI and libraries for different programming languages. Message Queue stores messages on solid-state drives that are NVMe-enabled. Messages are stored in multiple copies across geographically dispersed availability zones. This ensures low latency and reliable storage with write confirmations. Message Queue integrates with cloud functions. A trigger will invoke a function to handle messages from a message queue. Create a queue to view statistics on the number of calls and messages. The consumer reads messages in random order from a standard message queue. Standard queues ensure that each message will be delivered at least once. In rare instances, a message may be received twice from a standard queuing system. Standard queues are best used when you want maximum throughput.
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Company Details
Company:
PwC
Year Founded:
1998
Headquarters:
United Kingdom
Website:
www.pwc.com/us/en/products/resolution-queue.html
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Product Details
Platforms
SaaS
Type of Training
Live Online
Customer Support
Online
PwC Resolution Queue Features and Options
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