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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

MeridianLink® Collect is a cloud‑based debt collection platform that helps financial institutions manage delinquency and optimize recovery through a proactive, data‑driven approach. Intelligent automation, machine‑learning‑driven Propensity‑to‑Pay scoring, and a Predictive Collection Index help prioritize accounts with the highest likelihood of resolution. Real‑time dashboards and customizable reports provide visibility into case activity, team performance, and portfolio health. Automated omnichannel outreach—including email, SMS, phone, and portal messaging—improves response rates, while self‑service tools accelerate resolution. Built‑in compliance controls, configurable queues and data fields, batch document generation, and REST API integrations with core and third‑party systems support scalable, efficient, and compliant collections operations.

Description

Resolution Queue is a specialized and adaptable software solution designed to enhance workflow for managing healthcare accounts receivable (A/R) remediation. Included within Resolution Queue is a quality assurance feature known as Instilling Quality, which provides an objective assessment of user activities related to follow-ups, ensuring that accounts are addressed effectively. These features can function together or be obtained individually, depending on your specific requirements. Our partnership with healthcare providers over the years has provided invaluable insights that shaped the development of Resolution Queue, enabling the automation of distributing and tracking A/R assignments to staff members, ultimately improving cash collections and resolving accounts more efficiently. With Resolution Queue, you hold the power to prioritize accounts according to your strategy. The work queues can be established in advance or generated on-the-fly, utilizing various data points such as payer information, groups, outstanding balances, and account age among others. By leveraging these customizable options, users can better manage their A/R processes and optimize their financial outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MeridianLink Consumer
MeridianLink Insight
MeridianLink One

Integrations

MeridianLink Consumer
MeridianLink Insight
MeridianLink One

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MeridianLink

Founded

1998

Country

United States

Website

www.meridianlink.com/products/collect/

Vendor Details

Company Name

PwC

Founded

1998

Country

United Kingdom

Website

www.pwc.com/us/en/products/resolution-queue.html

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

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