
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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Adobe Firefly is a versatile AI-powered creative platform designed to help users generate and edit multimedia content with ease. It allows users to create images, videos, and audio using simple text prompts within an interactive and flexible workspace. The platform features tools like generative fill, image editing, and video editing, enabling users to refine and enhance their creations. Firefly also includes quick actions such as background removal, cropping, resizing, and format conversion to streamline workflows. Users can explore an infinite canvas for creative production and experiment with various styles and outputs. The platform encourages creativity by allowing users to remix content from a shared community gallery. With its intuitive design, it reduces the need for advanced technical skills. Firefly integrates AI capabilities to speed up content creation and editing processes. It supports both beginners and professionals in producing high-quality results. Overall, Adobe Firefly provides a powerful and accessible environment for modern digital creativity.
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Creyos Health
Creyos Health is a platform that is both scientifically validated and trusted by clinicians, designed to be user-friendly for patients, integrating proprietary online tasks with electronic behavioral health questionnaires. This comprehensive, research-supported solution enables healthcare providers to identify cognitive impairments and behavioral health issues while being adaptable, engaging, precise, and eligible for reimbursement. With over three decades of scientific research backing it, Creyos has featured in more than 400 peer-reviewed studies. More than 10,000 healthcare professionals rely on Creyos to assess their patients' cognitive and behavioral health. The platform offers a collection of 12 online cognitive tasks, each requiring just 2-3 minutes to complete, specifically aimed at identifying even subtle cognitive deficits. These tasks evaluate crucial areas such as short-term memory, reasoning skills, concentration, and verbal proficiency. Additionally, the platform incorporates digitized behavioral health assessments that automatically calculate results, delivering rapid insights to healthcare providers. This efficiency allows for timely interventions that can significantly enhance patient care.
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Reprise License Manager
Software Developers can use this license manager to manage their licenses and provide support for enterprise users. License on-premises and in the cloud We offer a pricing structure that is affordable for publishers of all sizes. RLM provides license protection to ensure your software is only used according to the terms and conditions you specify.
RLM Cloud is a cloud-based solution to manage licenses. RLM Cloud is a hosted solution for managing licenses in the Cloud. Your customer does not need to install a license server on their site. RLM Cloud is already enabled for your RLM-licensed app. This allows you to deploy servers on-premises or in the Cloud, depending on what your customer prefers.
Activation Pro allows you, the software publisher to send electronic licenses to customers 24x7 without any customer support involvement. Your customer receives an activation key and activates the license at a later time.
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