
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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An AI based accessibility tool enables websites to be accessible among people with hearing or vision impairments, motor impaired, color blind, dyslexia, cognitive & learning impairments, seizure & epileptic, ADHD, elderly, and Parkinson. It installs in just 2 minutes. It reduces the risk of time-consuming accessibility lawsuits by improving accessibility compliance for the standards WCAG 2.0, 2.1, 2.2, ADA, Section 508, European EAA EN 301 549, Canada ACA, California Unruh, Israeli Standard 5568, Australian DDA, UK Equality Act, Ontario AODA, Indian RPD Act, GIGW 3.0, France RGAA, German BITV, Brazilian Inclusion law LBI 13.146/2015, Spain UNE 139803:2012, JIS X 8341, Italian Stanca Act, Switzerland DDA & more. It supports GDPR, HIPAA, CCPA, SOC Type 2, ISO 9001:2015, & ISO 27001:2022.
It supports 190+ languages. It is a cornerstone of improving web accessibility through its ease of use for companies of all sizes and with the help of paid add-ons like manual accessibility audit, remediation, PDF accessibility remediation, VPAT/ ACR, white label subscription, live site translation, SkynetAccessibility Scanner, video subtitle, and voice search.
Top features of the All in One Accessibility:
- AI Screen Reader
- Accessibility statement
- Accessibility interface for UI design fixes
- Free Accessibility Statement Generator
- Keyboard / Voice Navigation
- Talk & Type
- Libras (Brazilian Portuguese) Sign Language
- Dashboard Automatic accessibility score
- AI based Image Alternative Text remediation
- AI based Text to Speech Screen Reader
- Select Screen Reader Voice
- Auto-detect language
- Keyboard navigation adjustments
- Content, Color, Contrast, Orientation Adjustment
- Custom widget color, position, icon size, type
- Dedicated support
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Cognistat Assessment System
Cognistat stands out as a premier cognitive evaluation tool that examines five key areas of cognitive abilities: language, spatial reasoning, memory, calculations, and logical reasoning. Developed at Stanford University, this assessment tool is standardized for use among adolescents, adults, and seniors aged 60 to 84, allowing for broad applicability. It is designed to be administered by healthcare professionals who have received appropriate training. Furthermore, Cognistat has been culturally adapted and validated in various languages through partnerships with esteemed universities, academic institutions, and global clients. Its effectiveness is substantiated by over 400 peer-reviewed scientific studies that document its application in cases involving stroke, dementia, traumatic brain injuries, significant psychiatric conditions, and substance abuse. The Cognistat Assessment System retains the valued features of its traditional paper and pencil version, providing a swift yet thorough evaluation while employing a screening and metric approach to assess cognitive functioning comprehensively. This adaptability and thoroughness make it a vital resource in various clinical settings, enhancing the assessment process for diverse patient populations.
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CogniFit
CogniFit stands out as a prominent provider of customized online cognitive training solutions aimed at evaluating and improving a range of cognitive abilities for individuals of all ages. Their platform, which is backed by scientific research, features more than 60 interactive games and mental exercises that focus on enhancing skills such as memory, attention, reasoning, and coordination. Users can start with a complimentary assessment to gain insights into their cognitive strengths and weaknesses, after which they can participate in personalized training programs that aim to bolster specific areas of cognitive function. The resources offered by CogniFit are beneficial not only for individuals looking to enhance their mental capabilities but also for professionals in fields like healthcare, education, and research, who utilize these tools to facilitate cognitive growth and recovery. Track your cognitive performance with daily and weekly score updates, set achievable goals to boost your scores through consistent brain training sessions, and create a structured plan to practice as frequently as needed to achieve your objectives. This comprehensive approach ensures that users can actively engage in their cognitive development journey.
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