
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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An AI based accessibility tool enables websites to be accessible among people with hearing or vision impairments, motor impaired, color blind, dyslexia, cognitive & learning impairments, seizure & epileptic, ADHD, elderly, and Parkinson. It installs in just 2 minutes. It reduces the risk of time-consuming accessibility lawsuits by improving accessibility compliance for the standards WCAG 2.0, 2.1, 2.2, ADA, Section 508, European EAA EN 301 549, Canada ACA, California Unruh, Israeli Standard 5568, Australian DDA, UK Equality Act, Ontario AODA, Indian RPD Act, GIGW 3.0, France RGAA, German BITV, Brazilian Inclusion law LBI 13.146/2015, Spain UNE 139803:2012, JIS X 8341, Italian Stanca Act, Switzerland DDA & more. It supports GDPR, HIPAA, CCPA, SOC Type 2, ISO 9001:2015, & ISO 27001:2022.
It supports 190+ languages. It is a cornerstone of improving web accessibility through its ease of use for companies of all sizes and with the help of paid add-ons like manual accessibility audit, remediation, PDF accessibility remediation, VPAT/ ACR, white label subscription, live site translation, SkynetAccessibility Scanner, video subtitle, and voice search.
Top features of the All in One Accessibility:
- AI Screen Reader
- Accessibility statement
- Accessibility interface for UI design fixes
- Free Accessibility Statement Generator
- Keyboard / Voice Navigation
- Talk & Type
- Libras (Brazilian Portuguese) Sign Language
- Dashboard Automatic accessibility score
- AI based Image Alternative Text remediation
- AI based Text to Speech Screen Reader
- Select Screen Reader Voice
- Auto-detect language
- Keyboard navigation adjustments
- Content, Color, Contrast, Orientation Adjustment
- Custom widget color, position, icon size, type
- Dedicated support
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HappyNeuron
HappyNeuron is an innovative digital tool for cognitive therapy aimed at assisting healthcare professionals in delivering cognitive rehabilitation, stimulation, and remediation. It features an expanding library of 45 customizable exercises that focus on a range of cognitive functions such as executive function, memory, language skills, attention, visual-spatial capabilities, processing speed, and auditory processing. These exercises can be tailored to meet the specific challenges faced by each individual patient. Clinicians can also access printable worksheets, which help to supplement therapy with evidence-based resources. Furthermore, the HappyNeuron Pro version includes features for automatic tracking and reporting of patient progress, streamlining the process for healthcare providers to assess improvements. Notably, the platform accommodates multiple languages, making it accessible for patients to receive treatment in their preferred language. Clinicians have the ability to assign home exercises to patients, thereby increasing the frequency and intensity of therapeutic activities, which may lead to better cognitive health outcomes and overall patient engagement. In doing so, HappyNeuron not only enhances the quality of therapy but also empowers patients to take an active role in their cognitive rehabilitation journey.
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SWE-2
SWE-2 is a software engineering model from Cognition built for agentic coding tasks that require strong performance at lower computational and monetary cost. It is post-trained from the Kimi K3 base model and extends Cognition’s earlier SWE-1.7 training approach with a new reinforcement learning method for jointly optimizing multiple reasoning-effort settings. Medium, high, and maximum effort modes provide different tradeoffs between speed, cost, exploration, and verification depending on task complexity. The model is trained to inspect only the parts of a codebase that are likely to matter, helping it reach implementation faster and reduce unnecessary exploration. SWE-2 can generate and modify code, run tests, analyze repositories, work through terminal tasks, and verify whether implementations satisfy user requirements. Cognition also reports improvements in end-to-end test creation, regression detection, instruction following, and re-deriving conclusions when challenged. Its training process incorporates cost-aware rewards, length-weighted reward baselines, expanded reinforcement learning environments, and hardened verifiers intended to improve both efficiency and reliability. SWE-2 is positioned as a cost-efficient alternative to larger frontier coding models while remaining competitive on software engineering benchmarks such as FrontierCode, DeepSWE, and Terminal-Bench. The model is available in Devin Desktop and Devin CLI and is being introduced to additional Cognition products including Devin Web and Fusion.
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