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Description
Flowly AI offers a cloud-centric AI voice receptionist designed specifically for trades and home service industries such as plumbing, HVAC, electrical, roofing, and garage door services in British Columbia. Operating 24/7, it efficiently handles incoming calls by identifying caller requirements, arranging service appointments, and scheduling estimates and inspections directly into the company’s calendar, while also sending a summary email after each interaction. Businesses have the convenience of forwarding their current phone number instead of changing it. The vendor is responsible for setting up the service, crafting call scripts tailored to each company’s specific offerings, pricing, and operational hours, and providing ongoing support for script modifications. The Full-Time plan features emergency dispatch services for on-call technicians, while the After-Hours plan caters to nighttime, weekend, and overflow calls. Monthly billing applies to the plans, which come with usage restrictions and extra charges for additional minutes used, ensuring transparency in costs. This solution allows businesses to enhance customer service while focusing on their core operations.
Description
Plumber Secretary is an AI-driven receptionist solution tailored for plumbing businesses.
This innovative platform enables plumbing companies to effectively manage customer calls without needing an employee or owner to interrupt their ongoing work whenever the phone rings.
It can engage in initial customer interactions, gather service details, arrange appointments, and provide assistance for calls received outside regular business hours.
Plumber Secretary addresses common plumbing issues, including but not limited to:
- active leaks
- clogged drains
- problems with water heaters
- toilet malfunctions
- burst pipes
- repairs for fixtures
- urgent emergency calls
- routine maintenance requests.
By gathering job-related information before dispatch, this platform not only streamlines scheduling but also enhances overall service efficiency, allowing plumbing companies to better serve their clients.
Through its user-friendly features, Plumber Secretary ultimately contributes to improved customer satisfaction and operational effectiveness.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Trial
Yes
Free Version
No
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flowly AI
Country
Canada
Website
flowlyai.ca
Vendor Details
Company Name
Plumber Secretary
Founded
2026
Country
United States
Website
plumbersecretary.com
Product Features
Product Features
Plumbing
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No