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Description

Flowly AI offers a cloud-centric AI voice receptionist designed specifically for trades and home service industries such as plumbing, HVAC, electrical, roofing, and garage door services in British Columbia. Operating 24/7, it efficiently handles incoming calls by identifying caller requirements, arranging service appointments, and scheduling estimates and inspections directly into the company’s calendar, while also sending a summary email after each interaction. Businesses have the convenience of forwarding their current phone number instead of changing it. The vendor is responsible for setting up the service, crafting call scripts tailored to each company’s specific offerings, pricing, and operational hours, and providing ongoing support for script modifications. The Full-Time plan features emergency dispatch services for on-call technicians, while the After-Hours plan caters to nighttime, weekend, and overflow calls. Monthly billing applies to the plans, which come with usage restrictions and extra charges for additional minutes used, ensuring transparency in costs. This solution allows businesses to enhance customer service while focusing on their core operations.

Description

Plumber Secretary is an AI-driven receptionist solution tailored for plumbing businesses. This innovative platform enables plumbing companies to effectively manage customer calls without needing an employee or owner to interrupt their ongoing work whenever the phone rings. It can engage in initial customer interactions, gather service details, arrange appointments, and provide assistance for calls received outside regular business hours. Plumber Secretary addresses common plumbing issues, including but not limited to: - active leaks - clogged drains - problems with water heaters - toilet malfunctions - burst pipes - repairs for fixtures - urgent emergency calls - routine maintenance requests. By gathering job-related information before dispatch, this platform not only streamlines scheduling but also enhances overall service efficiency, allowing plumbing companies to better serve their clients. Through its user-friendly features, Plumber Secretary ultimately contributes to improved customer satisfaction and operational effectiveness.

API Access

Has API No 

API Access

Has API No 

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Trial Yes 
Free Version No 

Pricing Details

$95/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Flowly AI

Country

Canada

Website

flowlyai.ca

Vendor Details

Company Name

Plumber Secretary

Founded

2026

Country

United States

Website

plumbersecretary.com

Product Features

Product Features

Plumbing

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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