Plum Voice Cloud IVR Description

Plum Voice stands out as a top independent provider of interactive voice response (IVR) systems in the industry. This company equips telecommunications providers globally with its all-encompassing Cloud IVR solution. Known for its reliability, adaptability, and security, the Plum Voice Cloud IVR empowers users to automate and manage essential business functions or customer interactions via phone, all while eliminating the complexities associated with telephony infrastructure. Additionally, the solution meets HIPAA and PCI-DSS level 1 compliance standards, ensuring that users can confidently manage sensitive medical and financial data. With such robust features, Plum Voice continues to lead the charge in innovative voice response technology.

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Company Details

Company:
The Plum Group
Year Founded:
2000
Headquarters:
United States
Website:
www.plumvoice.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support
Business Hours
Live Rep (24/7)

Plum Voice Cloud IVR Features and Options

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Plum Voice Cloud IVR User Reviews

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