Plum Voice Cloud IVR Description

Plum Voice is the market's leading independent provider of interactive voice response (IVR). With its comprehensive Cloud IVR solution, the company powers telcos around the globe. The Plum Voice Cloud IVR is reliable, flexible, secure and allows users to automate and manage their most important business processes and customer touch points over the phone. It does not require complex telephony infrastructure. Plum Voice Cloud IVR is HIPAA and PCI DSS level 1 compliant. Users can rest assured that the Plum Voice Cloud IVR will securely handle financial and medical information.

Integrations

View Integrations

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Company Details

Company:
The Plum Group
Year Founded:
2000
Headquarters:
United States
Website:
www.plumvoice.com

Media

PlumVoice-Create.a.NewReport

PlumVoice-Create.a.NewReport

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Online
Phone Support
24/7 Live Support

Plum Voice Cloud IVR Features and Options

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail