Paessler PRTG Reviews

Summary: Overall, I don't want to use any other monitoring platform after using this. Adding additional sensor licenses, even adding an additional probe for segmented networks, or for more capacity is a breeze. Their support is also very responsive and knowledgeable...and you cannot beat the price.

Positive: Setting up new monitors is extremely simple and the product is very robust. This product makes handling SNMP monitoring very simple, and the pre-built sensors for most items just work right out of the box with very little configuration.

Negative: I wish the visual maps that you can create had a better interface, but they are still better than any other monitoring platform I have used.

Summary: Their support is top notch. The product works well for on-prem deployments, and its customization, as well as native vendor integrations are impressive.

Positive: If you can query it, you can monitor it. Creating new, custom monitors for SNMP, as well as windows/Linux scripts works very well. They have many native integrations with all of the vendors that we utilize.

Negative: It is very easy to overwhelm your monitoring node. It should be harder to do this. Fortunately if this does occur it is easy to change scanning intervals for all the heavy hitting monitors with less than 10 clicks.

Summary: First of all, it should be emphasized that PRTG is a program that can be relied upon. The program works without any problems and all updates and migrations performed by us went without problems. The manufacturer's support is exemplary, there is also a large user community, a knowledge base and how-to videos on YouTube. Rather, it is the task of the administrator to find all the options that the program offers. It happens when a specific problem needs to be solved and the program is found to offer a solution. If the solution is not directly part of the program, there is a great possibility of creating your own sensors.

Positive: This monitoring software is easy to install. Against freely distributed programs such in-depth knowledge is not required and basic commissioning is very easy. The program included a lot pre-prepared sensors. On the other hand you can create nearly any possible your own sensor. Autodiscovery is also an option. You are able to monitor Windows, Linus and hardware devices. In the program, it is possible to set different methods of notifications and the time when notifications will be sent.
It is possible to create different views of monitored devices, define access according to users.
At least in our organization, we primarily use a web-based approach to PRTG, but there is also a desktop application. The mobile application for both IOS and Android is also practical.

Negative: They are rather "nice to have". For example, more options and more convenient work with so-called Maps. After creating a user group, an empty device group and notification pattern are automatically created. Although there is an SSO option in connection with Azure, MFA as such is not applied.
It is not possible to prevent the creation of a PRTG ticket after autodiscovery. Despite the high quality of the program, next year there will still be a significant price increase.

Summary: PRTG has been incredible. We use it daily in a College to monitor the systems we have in place. It is so intuitive and easy to create. Once we figured out the processes for WMI services to be added, we've been able to add as many devices as we've needed. We've also been able to create a map that fits our needs perfectly. Every support ticket we have logged has been actioned quickly and I have found every support technician very polite as well as patient.

Positive: How interactive PRTG is. How the maps can be tailored to suit our needs. The intuitive UI. The support.

Negative: The learning curve for newer users can be quite intense, we have had to learn a few different new techniques with managing WMI for example.

Summary: Well we are exploring its hidden features, and we have succeed in various aspect through PRTG API.

Positive: As it covers all aspects of network monitoring, easy to install and work on snmp. Covers all switch routers firewalls. servers.

Also its API make it very strong software.

Negative: as no one is complete perfect so they are releasing upgradation to older one by fixing issues.

I think we can not integrate PRTG with Grafana.

Summary: Excellent program! I am a network manager from China, PRTG allows to see problems in real time and provide better service to our end users. I am able to monitor all my devices from one location and let me know the overall health of my network and devices. marvelous!

Positive: 1. Simplified deployment: Double-click installation under Windows, and the rest depends on clicking
2. Simplified use: adding equipment and monitoring points can be completed with just a few clicks throughout the process.
3. Powerful performance: supports tens of thousands of sensor-level monitoring environments and supports multi-machine cluster deployment
4. Rich functions: Built-in officially supported sensors from a series of manufacturers such as Microsoft, Oracle, DELL, HP, Cisco, etc., and also supports common monitoring technologies such as SNMP, WMI, SSH, and Powershell.
5. Secondary development is easy: rich API documentation, built-in Python environment, data source interface, and push interface can all be developed again

Negative: Mainly for network monitoring, the drawing function is relatively basic, and the topology drawing function is single.

Summary: Best experience. Software is easy to implement and easy to use. Simple and quick installation. I recommend using it..

Positive: Software is easy to implement and easy to use. Simple and quick installation. I recommend using it.

Negative: Easy to use.

Summary: Great tool for monitoring your IT Infrastructure. You don't need to be an expert to put it on working for you.

Positive: Easy install.
Easy to use.
Great visibility.
It helps you save money preventing fails with early alerts.

Negative: When you create a lot of sensors, then it is very difficult/impossible to modify them in a mass way later.

Summary: An excellent monitoring engine that is very reliable, stable, with many possible customizations. Excellent notifications and re notifications. An essential product for any organization.

Positive: Ease of creating sensors, highly flexible with solutions for all types of solutions, scalable, a tool for the entire OSI model, and applicable to the entire business structure.

Negative: Learning curve, dashboards that are very complex to create, however using Grafana creates the perfect monitoring environment, SQL disks in failover but it is possible to bypass.

Summary: I love this product and would like to take the training session so I can know better how to properly use it in our organization.

Positive: Support is always helpful and straight to the point. I am comfortable navigating the product and it is always up to date with new features and capabilities.

Negative: Actually there is nothing on my mind right now it is a lovely product.

Summary: Our PRTG servers have around 40 thousand sensors. Most of servers the redundancy is provided in a cluster.

Positive: Easy configuration. Many types of sensors. Flexible scripting sensor capabilities. Good support. Frequent updates.

Negative: Complicated drawing of custom graphic sensor maps.

Summary: Overall, I am very satisfied with the service that PRTG offers and support is great as well.

Positive: Monitoring software works well at keeping track of important assets and notifying of potential issues.

Negative: Better documentation of potential issues with SNMP devices.

Summary: Cheap (for its return) and useful tool, has a nice smartphone app for on-the-go monitoring and quick checks, even while traveling and on holidays.

Positive: Instant monitoring, quick, easy to setup graphic maps, always on our monitoring screens. Sends warning e-mails and even opens tickets with our support environment.

Negative: Hard to set up Office 365 emails, I had to open a ticket with Paessler to guide me through it.

Summary: Overall, I would recommend this tool to all those tasked with monitoring their infrastructure. Ability to create custom maps for each department allows them to monitor their own systems and act upon alerts. Highly recommend this tool.

Positive: Ability to monitor all aspects of your infrastructure.
Ease of install and initial configuration.
Great Map (dashboard) capabilities. Liked ability to do visual diagram of infrastructure and be able to drill into sections when alerting.
As an IT professional I am tasked to learn systems on the fly. The online videos and documentation makes PRTG an easy system to learn.

Negative: At this point I have not found any "Cons" on the application.

Summary: I'm very satisfied with PRTG solution because of the possibilities, interface and price quality ratio.

Positive: This is actually a really good monitoring software. What does it have?

1. User-Friendly Interface - easy for beginners and someone experienced
2. Scalable - it can be adapted to any size and complexity of network in the company.
3. It offers broad range of sensors for example you can monitor bandwidth usage, hardware health, application performance, and many more.
4. The tool provides real-time monitoring, allowing you to get instant insights into the status and performance of your network.
5. You can customize any alerts and notifications based on predefined thresholds.
6. It is storing historical data which allows users to analyze trends and patterns over time from particular sensors.
7. You can can automatically discover devices on the network and create a visual map of the infrastructure.
8. It also supports integration with various third-party tools and technologies.

Negative: For me there are no cons. Was working with open source Zabbix and PRTG is way more friendly to configure.