CHARMS is a secure online case management system that manages all aspects of record-keeping for foster care, adoptions, children residential, supported housing, residential family centers, foster carer recruitment hubs and other care services.
SCN is a non-profit organisation and will always be privately owned. It is based on the sociocracy principles, so that all employees and customers are a part of the CHARMS Community and its growth and progress. Everyone - employees and customers, suppliers, and most importantly, CHARMS users - has a say on what CHARMS should do. We want to make sure that educators, social workers and other care providers, as well as support staff, can focus on their work knowing that CHARMS will protect their sensitive information.
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CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.
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QCS
QCS (Quality Compliance Systems) Care Home Software is an innovative cloud-based platform that facilitates compliance and care management for residential and nursing homes, as well as domiciliary and supported living services, enabling social care providers to adhere to regulatory standards set by CQC and other UK care authorities. This comprehensive solution serves as a centralized digital resource that is automatically updated with essential care policies, procedures, toolkits, audits, and governance materials, ensuring that all documentation is kept current without the need for manual oversight. Among its various modules, the QCS Compliance Centre provides access to the latest policies, while the QCS Audit Centre simplifies the process of collecting audit evidence and generating reports. Additionally, QCS offers tools for conducting mock inspections and resources tailored for dementia care, which help teams prepare effectively for actual inspections. Furthermore, it includes a robust care planning and management system that supports customized care plans, daily documentation, medication tracking, resident assessments, and reporting functionalities to enhance the overall quality of care.
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Access Care Planning
Access Care Planning, previously known as Mobizio, is an all-in-one mobile application designed for effective care management, featuring comprehensive digital care plans and forms, electronic medication administration records (eMAR), access for family members and funders, automated notifications, and verification of visits, all within a user-friendly and customizable interface. It comes equipped with a vast library of editable care plans and forms, ensuring flexibility for users. The platform provides different security access levels tailored for various user roles, including managers, caregivers, coordinators, and next of kin, thereby enhancing privacy and control. Users can conveniently access all forms, care plans, and records through both web and mobile devices, with offline capabilities included. Additionally, the application maintains a thorough audit trail of any modifications made to care records, allowing for transparency and accountability. Users can also upload relevant documents directly into service user records, streamlining information management. Moreover, prompts and detailed instructions are provided for medication administration during each shift or visit, while the system allows caregivers to document when medications are given or to provide explanations for any omissions using designated reason codes and notes, ensuring comprehensive tracking of patient care. This multifaceted tool significantly improves the overall efficiency of care delivery and communication among care teams.
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