Alternatives to Omilia

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Ai - an Agent-less "Ai" (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This "Digital & Voice First Ai” servicing technology can answer common questions and accept payments. It also negotiates accounts with a frictionless positive user experience.

Allow humans to communicate with AI in any language, for any purpose. Businesses can automate their calling processes at a lower cost. Employees can be freed from boring and repetitive tasks so they can focus on creative work. Our solution has been the best choice for our clients in the ever-changing competitive marketplace. We have a dedicated data-protection module to mask sensitive data during integration in order to ensure that our clients' data security is our top priority. We also offer SIP-level phone number rotation, and other security measures. Offering clients the most valuable, game-changing product is the best way to be successful in SaaS. We spend most of our budget on improving the technology behind our voice-assisted communication.

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human

Chatbots, AI-powered calls, actions for voice assistants and chatbots can be built to understand the intents of your customers. More leads can be collected from your existing channels, such as social media, websites and messengers. Chatbots can process up to 80% routine requests independently. The chatbot can transfer the conversation to a specialist if necessary. The chatbot can accept payment and grow the sales funnel. The chatbot gathers feedback from users to improve the user experience. The chatbot reminds users about abandoned carts and informs them about special offers or the arrival of new products. Chatbots can use intents to help them understand a problem. They can identify the problem of the customer and then respond according to the logic of that scenario. The chatbot, developed by Aimylogic, can recognize greetings, goodbyes and consent, rejections, gratitude, and curses. Simply insert the block that you desire into the scenario.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

You can effortlessly connect with your customers, wherever, whenever, and however you want. Interactions Intelligent Virtual assistant makes it easier than ever to communicate with your customers and get things done. We are changing the way customers interact with us by combining the most advanced Conversational AI technologies with human understanding. Our Intelligent Virtual Assistant allows customers to speak or text naturally, in their own words, creating a seamless customer experience from beginning to end. Intelligent Virtual Assistants, or IVAs, provide modernized customer service that is not only conversational but also personal. Interactions IVAs powered by Conversational AI allow customers to speak as naturally as they would with a person, reducing frustrations often associated with automated solutions. Interactions IVAs are able to hear customers' words even in the presence of background noise, accents and poor connections.

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

Amelia is the market-leading Digital Employee and Conversational Artificial Intelligence solution. It delivers the best elements human interaction - expression, emotion, understanding, and conversation - to user experiences every single day, resulting in deeper connections and greater business value. The Digital Employee Builder, powered by Amelia, allows companies to create custom-made, no code Conversational AI at scale for a variety use cases. This speeds up deployment speed and reduces time-to-value. Amelia's brain uses episodic, process, intent recognition, emotional intelligence, and process memory to respond to complex questions, process transactions, and provide personalized customer service. It's why Amelia is the industry's Most Human Artificial Intelligence™. Amelia keeps facts, concepts, as well as the associations between them, in her semantic memory. She can be trained to use them in conversations, from standard operating procedures (SOPs), to policy documents.

Haptik is the largest Conversational AI company in the world, having reached more than 100 million devices and processed more than 2 billion conversations. The company's intelligent virtual assistant solutions allow Fortune 500 brands to improve customer experience, reduce costs, and increase sales. Haptik has received numerous industry awards, including the Frost & Sullivan Award as Conversational AI Company Of The Year 2018 and recognition by AI Time Journal as one of the Top 25 AI Companies In the World 2018. Oyo Rooms and Samsung are among Haptik's top clients and partners. Haptik is part of the Reliance Group of Companies, which acquired a majority share in the company in an April 2019 deal worth $100 million.

Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.

Our AI Chatbot and Voicebot platform will help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Automate 80% of your call center operations using hybrid Voicebot/Chatbot. Enhance your customer experience and improve your CSAT score. Our AI Chatbot platform and Voicebot platform can help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Your response to their voice. Speech recognition in vernacular languages is available on the Floatbot platform. 10 languages, 100+ dialects powered by 100,000 hours of voice. You can create your own chatbot workflows with Voicebot Floatbot's No Code platform. It allows for rapid development and deployment using an advanced bot builder.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.

Cloud-based chatbot that automates support workflows and tracks customer service performance. Solvy's next-generation chatbot provides fast, accurate answers along with custom no-code workflows. Advanced analytics also give you complete control over your customer service automation strategy. Our next-gen chatbot platform enables artificial intelligence-powered customer service and support. You can create personalized, brand-specific experiences for your customers through all channels. No engineers required. Great return and low maintenance costs. Our AI platform supports intelligent self-service. Solvy goes beyond traditional, rules-based chatbots. Our next-generation chatbot platform makes it easy for customers to have amazing experiences. Solvy is powered by AI and Natural Language Processing and delivers personalized customer workflows and fast self-service.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

Our Conversational AI Platform converts data, matches replies, identifies intents and trains your bot. This allows you to have the most advanced Engine for any conversational touchpoint. Allow search across customer channels to provide real-time, accurate, and real time answers. Customers can purchase tickets, food and beverage directly from your channels via text or voice chat. Engaging interactions throughout the conversation will improve the guest experience. You can see reporting on visitor response data, including traffic source, request topic information, and traffic. Our AI Knowledge Engine can make your bot smarter. Our platform can integrate with existing bots to make them more efficient and knowledgeable.

A cloud platform that is intelligent, infinitely scalable and customizable to meet all your needs. You can use the latest voice response technology to improve the quality of every interaction and build personalized, fast and efficient self-service across all channels. Artificial intelligence in your contact centre can transform your customer service. Our solutions enable dynamic conversations that are rooted in context and customer intention through intelligent automation, chatbots and virtual assistants. You'll build customer loyalty by creating a digital journey that meets the needs of your customers. You can increase your competitive edge by offering a flexible solution that is fast, efficient, seamless, and allows customers to connect with you via the channels they prefer.

An airtual assistant is a chatbot that can answer questions and provide assistance to users on their website. It is interactive and human-like and can be used 24 hours a days, 7 days a semaine. The virtual assistant (also known as VA, virtual agent or chatbot) can be contacted by customers just like any other human agent. Thanks to a variety of AI technologies, including machine learning and reasoning, the chatbot not only understands what the customer is saying but also what their intent is. eGain's chatbot is a frontline support tool that allows customer service staff to focus on more difficult tasks. The VA acts as a guide and helps customers navigate the website. Virtual assistants can answer any questions and even help with shopping decisions. If necessary, the virtual assistant can escalate seamlessly to agent-assisted channels such as chat.

We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.

People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.

The Tilde.AI conversational AI platform offers a new customer service experience. Multilingual chatbots are available with cutting-edge natural language understanding capabilities. This will allow you to help customers across borders and communication channels. Chatbots from Tilde.AI converse in the user's native language. Machine learning chatbots are able to understand textual and voice inputs, identify the user’s actual intent, and respond via text, visual media, voice, or text. Tilde is a European language technology research center and a pioneer in using neural network to process even the most complex, under-resourced languages. Our products and services have been used by thousands of people and organizations, including the European Commission and many multinational corporations like Microsoft, IBM, and others.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

AI can help you convert more traffic into pipeline. More. AI Live Chat can book meetings for your team, notify reps of traffic and talk to it. AI Intent identifies hot prospects for sales follow up on your website. AI Dialer improves cold call connections, and your callers are more efficient. AI-powered text, voice, and video can be used to engage and qualify each site visitor. Alert human reps to video call handoffs. Discover hot prospects to boost sales via multiple channels. AI-enhanced Cold Calling helps you reach more prospects in lesstime. Make more calls, increase awareness with voicemails that are pre-recorded, maintain strong connect rates with spam risk monitoring and develop your sales team on the virtual floor. AI can detect intent from web activity and other sources, such as dialer, CRM or connected sources. Build better lists, export or sync, and reach out with perfect timing to your ICP.

hellomybot.io provides the perfect platform for developers and companies to create any type of conversational agent (voice bots, callboys, chatbots) using omnichannel bots (Saas). There are endless possibilities: redirecting web traffic and web-to-store, consumer acquisitions, competitions, consumer services, events, and conversational forms. Your bot can understand custom queries (voice and text queries) through personalized conversations. Your users will have a completely personalized experience. Your bot responds instantly and round-the-clock. You also have full control over the communications. Your conversational agent platform allows you to communicate directly with your customers. Plugs into your helpdesk software or e-mail. Reach your audience on any platform and take advantage each platform's unique features. Hellomybot allows you to reach the entire world through messaging apps.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

Talkie.ai is the AI virtual assistant voicebot for the medical front desk team. Talkie can: • pick up the phone; • schedule and reschedule appointments; • assist in refilling prescriptions; • reroute queries to the right person; • receive and transcribe voicemail; • and even make outbound calls to patients to confirm they'll make it to their upcoming visit. Make missed calls and hold times a thing of the past for your patients. Available 24/7, in multiple languages, with a human-like voice and fast, accurate speech comprehension. We're improving patient access, preventing front desk burnout, and making healthcare better—all through the power of intuitive, conversational AI.

Voice AI, also known as conversational AI, represents the latest generation of artificial intelligence for restaurants. This is a big improvement on the previous frustrating interactions with automated phone systems. Voice AI is introduced to guests as virtual ordering assistants. Each conversation has the personal, tailored approach people expect from a team member. Voice AI combines the efficiency and ease of online ordering with the personalized, high-touch experience that traditional drive-thru or phone conversations offer. It automates the time-consuming process of placing orders with remarkable accuracy. Voice AI is rapidly gaining popularity in the restaurant industry, as national and international QSR brands are attempting to incorporate conversational AI into their operations. Our AI helps restaurants move into the digital age and solve everyday problems in a digital world.

Only messaging channels can provide customers with continuous, convenient, and ongoing conversations. Only Conversocial can provide your brand preemptive, one to one, and scalable conversational CX. Join the top brands around the world who believe in the power and potential of messaging. Conversocial can help you care for your customers. Conversocial makes it easy to resolve service-related issues and increase brand loyalty. Conversocial can help you acquire more customers. Adaptive automation drives commerce by delivering memorable customer experiences and boosting sales. Engage more customers with Conversocial You can retain your customers by sending targeted messages and creating personalized customer experiences through messaging channels. One Conversocial partner used Notify to initiate over 2.5 million two-way conversations. The average open rate was 78% and engagement rate was 8%.

Automate the response for your agents to repetitive and low value calls. AlloBot connects to your internal tools and identifies customers, providing them with a highly-personalized response based on specific characteristics. AlloBot is an AI conversational solution that handles omnichannel interactions with customers via voice or text. Don't make your customers wait. Conversational AI is the future. More than half of all customer requests involve simple, recurring questions. AlloBot automates the answers (or drafts of answers) to these questions, allowing your agents to focus on high-value cases. Leverage the power of an advanced conversational AI. Smart routing to the correct service based on requests.

Symbl is an API platform that allows developers and businesses to quickly deploy conversational intelligence on any channel. Our APIs provide access to machine learning algorithms that can infuse any type of conversation data to uncover actionable insights across all domains and channels (voice chat, email, social) without any need for training data, wake words or custom classifiers. Symbl makes collaboration easy at scale by democratizing conversational technology. Our proprietary workplace productivity API allows organizations to scale up our technology. This allows brands to optimize key workflows and improve customer experience. Our API can be tailored to your needs, whether you're a veteran developer or just starting to explore ways to harness employee collaboration.

All-in-one chatbot platform. Sirius is designed for employees to improve their workflow and increase transactional conversions through conversations with customers. It also offers a fun conversation flow. This chatbot platform can be deployed on multiple channels and sources in a matter of hours and offers complete control for administrative teams. Explore Sirius, the coolest chatbot platform. The dashboard of SiriuBOT gives you the most relevant metrics and usage analytics for your user behavior. You can access your Power BI KPIs, reports, and reports on all channels of the bot's chat interface in just seconds, from anywhere, anytime. SiriusBOT can understand the intent of users, and allows you to manage them completely from the backend. You can identify the bot's unanswered questions and train it to be more intelligent for your users with each interaction.

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

In just a few clicks, you can build your digital workforce. It's as easy as pie! Druid Chatbot Platform helps businesses achieve more with less. Druid is an AI powered, no-code chatbot authoring platform that allows citizens developers to design, create, and deploy natural and rich interactions among employees, customers, partners, and enterprise systems through omnichannel voice and text conversations. Druid has a multi-language NLU engine that identifies user intents and sentiments. It also features our Connector Designer, which can be integrated with any enterprise app (REST/SOAP APIs and SQL/Oracle ERPs, CRMs and RPA). Chatbots can save you time and money. Reduce time and costs. Chatbots can take over repetitive tasks and let people focus on the important work. Chatbots improve user experience. Chatbots can be used to interact with any enterprise system.

Mosaicx understands natural language (NLU), which is used by customers. This allows them to do more and create a more enjoyable customer experience. Since decades, the Mosaicx team is constantly innovating technology to improve customer experience. Our team constantly improves Mosaicx by listening to our clients. It's conversational AI that is personalized for you and your customers. Mosaicx offers customer experience reports within the same console that you use to manage your application. The AI can be used to pull information from a database, such as employee resources, company websites, internal spreadsheets and so on. Answers to unexpected questions can be generated by using AI. Searching only approved sources will ensure that answers are not unexpected.