OTRS Integrations

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

Monitor your servers, containers, and applications, in high-resolution and in real-time. Netdata collects metrics per second and presents them in beautiful low-latency dashboards. It is designed to run on all of your physical and virtual servers, cloud deployments, Kubernetes clusters, and edge/IoT devices, to monitor your systems, containers, and applications. It scales nicely from just a single server to thousands of servers, even in complex multi/mixed/hybrid cloud environments, and given enough disk space it can keep your metrics for years. KEY FEATURES: Collects metrics from 800+ integrations Real-Time, Low-Latency, High-Resolution Unsupervised Anomaly Detection Powerful Visualization Out of box Alerts systemd Journal Logs Explorer Low Maintenance Open and Extensible Troubleshoot slowdowns and anomalies in your infrastructure with thousands of per-second metrics, meaningful visualisations, and insightful health alarms with zero configuration. Netdata is different. Real-Time data collection and visualization. Infinite scalability baked into its design. Flexible and extremely modular. Immediately available for troubleshooting, requiring zero prior knowledge and preparation.

Help Desk Migration is a unique software which allows companies all over the globe to move their data using a reliable and secure data import tool. Customers can migrate many entities using Migration Wizard without the need for special codes or scripts. Customers can maintain relationships between tickets and other entities with the tool. The tool automates the process of migrating data so users don't have to spend hours manually transferring data. Migration Wizard is easy to use, so ticket field mapping goes smoothly. Migration Wizard is extremely concerned about security. The tool has secure facilities to host data centers to prevent physical attacks. Help Desk Migration also offers their clients the opportunity to try out the migration. Help Desk Migration also offers online support to customers. Help Desk Migration provides support for many help desk systems.

Simple configuration interface for Nagios or Neamon. Monitoring solution for corporations and SME Monitor and manage all your servers, applications, and systems in one place, from large data centers to critical IT service providers. openITCOCKPIT provides transparency and comprehensive monitoring of your entire IT environment. Its modular design allows for reporting, event correlation, and clustering capabilities all within an intuitive web interface. Experienced administrators can save time by using the service templates and host templates. This will allow them to spend more time on other areas. It is easy to connect external systems using the REST API. OpenITCOCKPIT eliminates the traditional division between configuration and monitoring. After exporting the configuration, users can instantly see the status of monitored hosts and services in Naemon/Nagios and edit them.

What is workativ ? Workativ is FREE no-code platform for companies of all sizes to build a conversational ai chatbot with app workflow automation in minutes. Features - Chatbot Builder Create Multiple Chatbots FAQ Builder App Workflow Builder Multi-Step App Workflows Bot Marketplace (Pre-built Bot templates, App Integrations & App Workflows) Bot training, testing, logs, performance dashboard Approval Management On-prem App Connector Chat Channel Integration (e.g., MS Teams, Slack etc) Chat Widget Live Agent Handover (e.g., MS Teams) Bot fully customizable using No-Code. Digital Onboarding 70+ App Integrations Workativ differentiates itself by focusing on employee IT & HR support digital and hybrid workplace transformation. Along with chatbot, Workativ comes with a powerful app workflow automation engine and out-of-the-box automation marketplace with 600+ pre-built app workflows for the chatbot.

Software for managing business projects. Jira Work Management (formerly Jira Core) allows you to see all information about a project at a glance. Keep your team organized and manage your projects. A workflow is the key to managing projects and tasks in Jira Work Management. Workflows help you organize your process and allow your team to track your tasks. Jira Work Management Cloud instances also include boards that allow users to visualize their workflows and drag-and-drop tasks from to be done to done. Only available in the cloud. Task management is made easier by having statuses, comments and attachments all in one place. Everyone can see the details of a project at a glance without needing to email or set up meetings. Notifications let you know when your attention is required. What are the tasks that are still being worked on? Which team member has too many tasks? Jira Work Management allows you to track the status of your team’s projects in a variety of ways. You can do this with a quick overview or customized dashboards.

Inserve takes the tedious work out of IT service providers. All information is now in one place that's easy to search. Register and invoice quickly. This will result in better cash flow and profits. You want to be able do your job quickly and without making mistakes. Our ticket system allows you to keep track of your tasks and take actions quickly. There are better things than copying and pasting text or searching endlessly through a list for that one email. Finally, you have one place to store all license information, updates information, and manuals. It's also easy to find them. You can also view the ticket history to see if there was any issue with the particular PC and if so, you can begin looking for a replacement. Your company's registered hours are vital. Nobody likes to keep track. Inserve makes it easy by allowing you to register hours and products.

ZIF for IT Operations. Switch from reactive to proactive IT operations and enable frictionless IT. Features a single pane of command. With 100+ plugins, aggregates data from multiple monitoring tools and devices. Get actionable insights into events. Reduces noise in the infrastructure by identifying correlations between events and reducing false alarms Identify Root Cause. Infrastructure and application heat maps make it easier to detect infrastructure issues. Predictive Analytics. Forecasts issues before they cause impact using supervised and unsupervised machines learning algorithms. Notification and Reporting. Notifies the appropriate people through the Virtual Supervisor by logging an incident in the ITSM Tool. Automate tasks. Automate repetitive tasks and complex workflows by setting up triggers. Benefits. 360o visibility of the enterprise. Operational efficiency by noise nullification, driving a faster Mean-Time to Repair. Proactive identification and mitigation of risks based upon patterns that are not dependent on a CMDB

Opsview monitors operating system, networks, clouds, containers, databases and applications. BSM (Business Service Monitoring) gives you a more detailed view of your IT infrastructure than a Host-by-Host approach. Your monitoring solution will provide information about resiliency, operational availability (SLA/OLA), as well as other important aspects. You can quickly monitor your IT infrastructure, public or private cloud services, VMs and containers, databases, and applications with the 200+ Opsview-supported Opspacks. The Opsview API is a great way to communicate with your business and streamline your workflow. Monitoring software without excellent customer support is not worth the investment. With their monitoring expertise, the Opsview Customer Success Team strives for greater value for its customers.

Conectys, a global BPO, is known for providing innovative solutions that reduce costs and speed to market for clients. The company is made up of multilingual talent and uses cutting-edge technology and proven processes to deliver unparalleled User Generated Content (UGC), Customer Experience (CX), and call center customer support in over 35 languages. All services are powered and managed by ConectysOS, the company's Contact Center SaaS Platform. ConectysOS, an industry-recognized Automation Project of the Year finalist, provides standard features that connect to quality monitoring, workforce management, and real-time views. All at no cost to its customers. Conectys, a BPO provider, is an option for companies around the world facing market disruption and hyper-growth. It reduces costs and speeds up implementation.