Alternatives to NextRequest

The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.

Everlaw simplifies complex legal work for law firms, corporations, state, local, and federal agencies. Collaboration has never been easier. On one secure cloud platform, you can review documents, create case outlines, edit together, and even analyze transcripts. Don't let data consume you. Everlaw's advanced technology, which includes lightning-fast uploads, document review, and rapid searches, is powerful and easy to use. We are committed to our clients' success. We are committed to our clients' success, which is why we offer special features, onboarding and support at no additional cost. Everlaw security is available to all types of organizations and cases. Our security and compliance program includes data privacy, rigorous testing and granular permissions. Secure sharing and communication are all possible for our clients.

CompareCoOps allows public agencies to find suppliers, get competitive quotes and report on contract usage. It is transparent, simple, and completely free for agencies. Source cooperatives to source suppliers of products or services in a wide range popular categories. Cooperative purchasing allows you to save money and lower your risk, while still enjoying the benefits. You can create a secure request using simple tools. Compare responses from all invited suppliers. Select the winning quote, and let suppliers know automatically.

Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.

EFORCE Software is the industry's most user friendly web-based CAD, RMS, and mobile software. This software can be used for Patrol, Dispatch, Corrections, Administration, and other Law Enforcement functions. We have more than 20% of our staff who have been full-time police officers, dispatchers, detectives, corrections officers, administrators, and other law enforcement personnel. This means we understand what it takes to create software that is tailored for the end user. We stand behind our products with exceptional customer service 24-7-365, all at an affordable cost. Modern law enforcement agencies are faced with staff shortages, waning public trust, and other issues. They don't need a system that just collects data. A robust operational support tool is essential to streamline communication, improve record quality, and simplify your daily operations. With a quick demonstration, you can see the difference purpose-built law enforcement software from EFORCE can make to your agency.

With the growing focus on open governance and transparency, agencies are increasingly seeking efficient methods to enhance the tracking and management of FOIA requests, aiming to promote greater engagement with citizens. FOIAXpress, the foremost FOIA request tracking and management software in North America, has transformed the landscape by enabling personnel in FOIA, Privacy, and Open Government sectors, as well as departments of various sizes, to minimize the time spent on administrative duties, thereby cutting down both the time and costs associated with processing requests. Leveraging the eCase adaptive case management platform, FOIAXpress provides a comprehensive, unified solution for government agencies to oversee the complete lifecycle of requests and appeals, from the initial inquiry all the way through to document delivery, and including archiving and deletion according to established agency retention policies. This innovative approach not only streamlines operations but also enhances accountability and responsiveness to the public.

JustFOIA provides an intuitive platform for managing records requests, overseeing each phase from submission to fulfillment. Let's explore the features that make processing requests on JustFOIA straightforward. The software offers customizable web-based forms tailored to fit the specific requirements of your organization, allowing for an unlimited number of forms designed for various request types. Users can establish new request workflows that enable the assignment of both custom and standard tasks to specific individuals or departments. In-app collaboration facilitates the completion of tasks, obtaining necessary approvals, processing and redacting the requested information, and securely delivering it to the requester in a seamless manner. With these workflows, your capacity to streamline the process is only limited by your creativity. Throughout the request processing, communication among all involved departments is effortless, ensuring that each necessary step is accounted for. Additionally, your organization has the opportunity to recover costs associated with the time and materials expended on each request, further enhancing the efficiency of the system. This comprehensive approach not only improves workflow but also fosters transparency and accountability within your records management process.

Uncover the reliable public records and case management solution designed to provide secure, scalable, and efficient services. We present a turnkey option for small to mid-sized public agencies that is trustworthy, contemporary, and economically viable. There's no requirement to acquire numerous user licenses or additional servers, making setup straightforward. Our dependable and user-friendly software solutions enhance workflow efficiency and ensure compliance for record requests and case management needs. cloudPWR is honored to collaborate with Accela, a prominent national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now accessible throughout the nation via Accela. Furthermore, our platform features an intuitive "drag and drop" interface that users can easily configure for various business processes, effectively streamlining and automating repetitive tasks. This not only saves valuable time but also minimizes data-entry errors and boosts overall productivity, empowering agencies to focus on their core missions. By integrating these advanced tools, public agencies can enhance their operational efficiency like never before.

OPEXUS's ATIPXpress provides a powerful solution for government agencies in Canada, significantly expediting the processing of ATIP information requests while maintaining adherence to governmental policies and regulations. This comprehensive suite consists of various modules that integrate request management, record retrieval, redaction, and compliance functions into a cohesive platform. By automating labor-intensive and expensive request management tasks, ATIPXpress enhances efficiency and reduces operational costs. Users benefit from robust data security measures, including AWS-certified cloud hosting, encryption protocols, single sign-on capabilities, and irreversible pixel-to-pixel redaction techniques, which collectively mitigate risk. Furthermore, the solution is designed to scale seamlessly to support an expanding user base and fulfill IT performance requirements. Leveraging the rapid and precise reporting functionalities of ATIPXpress, organizations can make well-informed decisions that enhance program performance and ensure accurate data collection, compilation, and validation for required reports. Overall, ATIPXpress not only streamlines processes but also fosters a more secure and efficient environment for managing sensitive information.

The dissemination of information necessitates a collaborative approach among individuals and groups within various agencies and associated third-party organizations. Responses must be prompt, carefully balancing the right to access with the imperative to safeguard sensitive information. Objective OpenGov is designed to assist specialized personnel and teams in effectively navigating these intricate requirements, enabling swift responses to information access requests. By automating workflows, it minimizes administrative time and enhances the volume of requests that can be effectively managed. Additionally, workflows empower process owners to assign, monitor, and manage information access requests in accordance with established timelines. Participants receive comprehensive checklists and guidelines detailing their responsibilities while also being informed about relevant legislative mandates. Setting specific response dates and other critical deadlines for each phase of the process is essential. Furthermore, actionable emails and automated reminders play a crucial role in ensuring timely release of responses to applicants, thereby maintaining compliance and efficiency. This streamlined process ultimately fosters transparency and accountability in information sharing.

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Provide your constituents with the essential services and information they require for success. Explore the next phase of Digital Government with the GovOS Short-Term Rental Solution, a robust software suite supported by industry professionals and augmented assistance. This solution addresses various use cases centered on the community and economic effects of short-term rentals, offering features such as compliance management, registration and permitting processes, tax collection, and a 24/7 complaint hotline. Additionally, Studio equips agencies aiming to digitize forms, eliminate paper usage, and enhance citizens' interactions with local government. Across the United States, governments trust GovOS Studio to transform cumbersome paperwork into efficient online services that expedite processing, boost transparency, reduce errors, and ensure seamless governmental operations. Furthermore, GovOS Cloud Search presents a user-friendly interface reminiscent of Google, making it easier for those unfamiliar with land records to navigate, while also providing an advanced search feature for more detailed inquiries. Overall, this suite of tools represents a significant advancement in modernizing government services for the benefit of communities.

Over 5,500 government agencies worldwide have opted for Granicus to enhance their digital services, including website and CMS management, digital communication strategies, public meeting experiences, and records management systems. The Granicus Civic Engagement Platform fosters a seamless relationship between citizens and government, offering an integrated experience that encompasses website functionality, online services, and digital communications to ensure equitable and inclusive service for all residents. Utilizing advanced cloud-based technology, our platform facilitates better connections between people and government through low-code solutions that provide cohesive, user-friendly digital experiences. It also promotes community engagement and gathers valuable feedback from residents, ensuring that their voices are heard and considered. Specifically designed for government applications, our solutions are equipped with robust infrastructure, scalability, and security features, empowering public sector leaders across various levels, including state, federal, national, and local agencies, to effectively serve their communities. Through these innovative tools, Granicus is committed to transforming how government entities interact and engage with the public they serve.

Effectively distributing accurate information to the appropriate individuals within a specified timeframe poses a significant challenge. The Libria software streamlines the traditionally labor-intensive process of handling FOIA requests. It provides an all-encompassing FOIA management solution that oversees every phase of the FOIA lifecycle, including capturing requests, tracking progress, gathering documents, managing correspondence, fulfilling requests, archiving materials, and generating reports. Citizens can conveniently file their FOIA requests online via Libria's user-friendly public web portal. The system enables rapid assembly of both paper and electronic documents using integrated scanning and import features. Sensitive data can be easily obscured in response documents with intuitive redaction tools designed for efficiency. Users can swiftly send out letters and emails utilizing customizable templates and mail merge functions, ensuring a professional presentation. Compiled response documents can be delivered through various means, including email, a secure web portal, or physical copies, making the entire process more accessible and efficient than ever before. Ultimately, Libria enhances transparency and responsiveness in public information access.

Among the groundbreaking flagship initiatives is the implementation of an electronic records management system across various federal administrations in numerous German-speaking cantons. This system facilitates flexible document usage, allowing for collaboration without requiring specialized administrative knowledge. Users can access processes and documents from personalized workstations or mobile devices, which fosters a high level of acceptance among users. Additionally, the seamless integration of this system into contemporary administrative environments, including office and email applications, enhances overall efficiency and user-friendliness. As a result, these advancements are transforming how public administration operates, paving the way for future technological innovations.

A single solution for all your legal and compliance requirements. Begin and complete e-discovery within one secure cloud-based platform. Managing data across various systems can quickly become chaotic. RelativityOne simplifies your e-discovery workflow, guiding you seamlessly from collection to production. Transition from data collection to production entirely within RelativityOne, thereby minimizing costs and mitigating risks in the process. Leverage advanced AI functionalities to quickly obtain valuable insights. Experience unmatched security, scalability, performance, and innovation offered by this leading solution in the market. The collection feature serves as an efficient and secure tool for fast and defensible data gathering from prominent enterprise platforms like Microsoft Outlook, OneDrive, and Slack. Additionally, prepare native files for review at unprecedented speeds using a processing engine designed to adapt to project demands. This comprehensive approach ensures that your legal processes are not only efficient but also reliable.

The GovQA Exchange Platform serves as a centralized and secure workflow management tool specifically designed for government entities to efficiently handle information in response to urgent requests. Rather than replacing your current systems, GovQA integrates seamlessly to streamline the collection and management of information related to specific triggers in your processes. Additionally, GovQA not only tracks the legislation pertinent to your area but also offers proactive solutions that adapt to ongoing changes. Our platform is regularly enhanced with new features and improvements to meet the evolving demands of our users. As a dedicated organization focused solely on government needs, we possess extensive knowledge of best practices utilized across a diverse range of state and local governments throughout the nation. Every day, we leverage our substantial industry experience to provide value to you. Over time, our comprehensive platform has evolved as customers who utilize GovQA tools recognized the potential for assistance in various other areas. With each expansion of our offerings, we have recruited the necessary staff to adequately support these new initiatives and ensure continued success. Ultimately, our commitment to enhancing government services remains unwavering.

Enhance your Case Management efficiency with ArkCase: a FedRAMP-certified platform designed to tailor and automate comprehensive case management processes, ensuring timely responses consistently. Say goodbye to misplaced correspondence, lost documents, missed deadlines, and unnecessary anxiety. ArkCase stands as a versatile Case Management solution compatible with any platform. You can implement ArkCase as a complete on-premise setup, a hybrid model, or a fully cloud-based system. This adaptability allows you to elevate any custom solution to new heights of effectiveness or even completely revamp your technological infrastructure. With ArkCase, agencies can achieve rapid, end-to-end processing due to our queue-based workflow crafted by FOIA practitioners. From the initial Intake to the final Release, ArkCase optimizes and automates numerous tasks to promote enhanced efficiency and teamwork. Features such as bulk redaction, de-duplication, automated audio and video transcription, progressive disclosure, and machine-assisted identification are just a few of the capabilities that set ArkCase apart in the realm of case management. In summary, ArkCase not only simplifies processes but also significantly reduces the workload for teams.

Revolutionize your recording office's efficiency and productivity with Tyler’s Eagle™ software, a fully integrated solution designed specifically for managing land and official records. With this comprehensive system, you can tackle your jurisdiction’s most intricate recording challenges using a single, cohesive platform. Eagle serves as a robust foundation for creating streamlined records management processes. Its adaptable nature allows for customization, ensuring it aligns perfectly with both your requirements and those of your constituents. Enhance the services you provide by incorporating additional features that promote effective and efficient records management. You can oversee the recording, filing, imaging, indexing, and retrieval of property documents while seamlessly integrating financial operations, cashiering, and workflow. Increase transparency and save valuable time by enabling citizens to access public records easily, whether through online portals or kiosks located in your office. This innovative approach not only simplifies the management of records but also fosters a more informed community.

The RecordPoint Data Trust platform helps highly regulated organizations manage data throughout its lifecycle, regardless of system. We work with organizations in highly regulated industries to ensure their data is right where it should be - safeguarded for privacy, security, and governance.

No matter your role—be it a municipal manager, finance expert, revenue officer, HR executive, town clerk, or IT administrator—our goal is to simplify your responsibilities through the software, services, and support necessary for enhancing community service. Effective municipal financial management hinges on the ability to consolidate financial data from various departments, streamline everyday tasks, and derive actionable insights. Revitalize your tax collection procedures with Edmunds Tax Billing Solutions, which allows for comprehensive management, billing, and reporting of your jurisdiction's tax requirements through a single, integrated platform. Ensure that your local government's utility services run smoothly with Edmunds Utility Billing Software, designed for both residential and commercial accounts to manage, bill, and report utilities seamlessly. Our software accommodates both metered and standard billing, offering a suite of tools that integrate to ease operations for you and the residents you serve, ultimately fostering a more efficient public service environment. With these solutions, you will find that managing municipal financial responsibilities becomes not just easier, but also more effective than ever before.

Information and records are stored in many locations throughout the enterprise, making it difficult for compliance to manage these content. Gimmal Records saves you money and time by streaming your records to a data pool. You can transform your existing infrastructure into a comprehensive record management system without having to move content. You can ensure that records are managed according the appropriate retention schedules, and disposed off in a compliant way. With a central dashboard, you can view and control information in any repository. Gimmal Records works independently of repositories, and relies on connectors to manage information. You can set up triggers and rules to ensure that information follows the correct lifecycle. No matter where information lives, ensure that policies are followed.

GovPilot, a cloud-based government management platform, is innovative. GovPilot allows governments to ditch paper processes and embrace digital automation, increasing productivity and efficiency. GovPilot eliminates fragmentation by integrating all departments and centralizing all data in one platform. It can be customized to meet the needs of any government, department, or employee.

Comprehensive end-to–end eDiscovery software. Exterro's software platform allows you to manage and optimize all of your e-discovery activities from preservation to production. Exterro unifies all aspects of e-discovery, making it easier to get to the bottom of cases faster and at a fraction the cost. Exterro Software Platform, a single, integrated solution that unifies all Exterro's E-Discovery products and Information Governance products, is the Exterro Software Platform. You can quickly collect data from many data sources and learn more about your case with over 30 data integrations. You can save time and money by only collecting relevant data. This will reduce the total data set. Exterro's Privacy Solutions enable your team to quickly organize processes for complying with the critical requirements of the European Union’s General Data Protection Regulation, California Consumer Privacy Act (CCPA), and other privacy regulations.

eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.

Utilize the world's largest database of journalists and influencers to enhance the effectiveness of your communications. Gain insights into key figures, discover the best ways to connect with them, and seamlessly distribute content while tracking outcomes, assessing social media influence, and evaluating overall effectiveness—all from a single platform. Access the PR sector's most robust media directory, which provides direct connections to over one million journalists and influencers spanning nearly 200 nations, enabling you to engage with the most relevant individuals for your story, topic, or organization. Leverage advanced listening and evaluation tools to gauge how your narratives resonate with journalists and influencers. Additionally, effective monitoring keeps you informed about the latest news and coverage across various channels, including broadcast, print, online, and social media, ensuring you stay ahead in the ever-evolving landscape of public relations. By integrating these resources, you can significantly enhance your communication strategies and outreach efforts.

Supervisors have the capability to oversee file submissions and can request additional reports when necessary. Our incident reporting system facilitates nationwide searches for suspects and the dissemination of information. Reports detailing bite ratios across various demographics empower you to challenge unfounded claims of abuse. Our management of training records includes tools that help pinpoint training challenges, alongside our TATS system, which is specifically designed to improve detection dog training processes. With training collaboration features, you can share training arrangements with your entire team and even other organizations during collective training sessions. The entire system is compatible with any operating platform and can be accessed via smartphones in the field, on unit laptops or MDTs, as well as at home or in the office. Additionally, the system incorporates key logging with an audit trail for enhanced security measures. Furthermore, this comprehensive approach ensures that all stakeholders have access to necessary information whenever required.

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

A first responder who is well-prepared and well-trained is crucial for ensuring safety and readiness in emergency situations. This is the driving force behind Vector Solutions, which offers advanced technological solutions for public safety agencies via its TargetSolutions brand. Our goal is to empower first responders to remain safe, prepared, and effective in their duties. We provide a range of offerings, including engaging, accredited online training courses, state-of-the-art recordkeeping and asset tracking tools, robust operations and workforce management software, along with exceptional customer support. With our comprehensive training management tools, users can efficiently schedule, deliver, monitor, and report on training and compliance activities. Additionally, routine inspections of vehicles, equipment, controlled substances, and other inventory items can be conducted seamlessly. Our platform also simplifies workforce management by allowing supervisors to handle employee schedules, approve or deny time-off requests, and manage overtime effectively. By using our leading recordkeeping solutions, every minute of training and every inspection can be accurately documented, ensuring accountability and continuous improvement in public safety.

Streamline your workflows to build a compelling case with Axon. Our platform adheres to strict regulations, ensuring that access to digital evidence is granted only to authorized individuals. This commitment to security is validated by thorough audits and certifications. By utilizing data from your CAD and RMS systems, you can automatically tag your evidence, which significantly boosts efficiency and accuracy in organizing and retrieving materials. With the Axon app, you can access your evidence and records whenever and wherever you need them. Evidence sourced through Axon is uploaded automatically, and features such as community requests, unlimited third-party storage, and lightning-fast upload speeds allow you to keep everything centralized. Furthermore, comprehensive audit trails meticulously document every action performed by any user regarding evidence from the moment it enters Axon Evidence. Transitioning away from outdated methods like burning DVDs and risking misplaced evidence, our platform enables secure online case sharing for enhanced collaboration. Overall, Axon not only simplifies evidence management but also fortifies the integrity of your case.

Innovative tools designed specifically to transform government agencies are represented by Munission, embodying principles of unity, teamwork, integration, and intention. Modern municipalities, as well as public safety and social service sectors, face intricate challenges that require effective solutions. Citizens now expect higher levels of service and self-service, alongside a demand for greater transparency and accessibility. Public safety personnel are confronted with complex situations, including pandemic management, protests, crowd control, and the need to de-escalate crises. When events lead to violence, fire, or endanger the lives of individuals, swift collaboration across departments becomes essential. Furthermore, social service organizations are increasingly adopting advanced technologies to enhance case management and connect individuals with appropriate programs and services. These entities are capitalizing on new federal funding and grants to facilitate their adoption of platforms like Munission SSP, thereby expediting their initiatives and improving outcomes for the communities they serve. As they embrace these advancements, the potential for enhanced effectiveness and responsiveness in public service continues to grow.

The Digital Evidence Manager provides law enforcement agencies with a centralized platform to oversee all case files from any device and location, streamlining the process significantly. It accommodates a variety of file types, including standard and proprietary videos, crime scene images, audio files, and various documents. Users can efficiently manage evidence sourced from different systems and devices while taking advantage of features like an audit trail, robust security measures, encryption, and patented hashing technology. Additionally, the platform allows for seamless sharing of digital evidence with district attorneys through a dedicated licensing option. With the ability to control access to files according to your records policy, users can choose to share information selectively or openly. The Digital Evidence Manager simplifies the case file management process, enabling users to quickly compile necessary materials for discovery with just a few clicks. Understanding the importance of mobility, VeriPic’s web licensing and mobile app facilitate file capture and management from virtually any location. Furthermore, using VeriPic ensures compliance with public records requests for all your files, enhancing transparency and accountability in law enforcement operations.

The WOLFCOM Evidence Management System (WEMS) is a robust and user-friendly software solution that complies with CJIS standards, currently utilized by numerous police departments and security organizations globally. This platform simplifies the management of various file types including videos, audio recordings, photographs, and documents via its easy-to-navigate interface. Authorized users can create audit trail reports, tag assets, verify their integrity, and automatically remove files in accordance with their department's retention guidelines, among other features. Designed to handle all forms of digital evidence like body camera footage, digital images, in-car recordings, surveillance videos, documentation, and more, WEMS enables officers to efficiently locate and review digital evidence. Recognizing that every agency has its own distinct needs, we prioritize understanding and addressing your specific challenges to provide tailored solutions. Our commitment to customization ensures that WEMS evolves alongside your department's requirements, enhancing operational efficiency and evidence management.

CivicDocs is an adaptable, cloud-based solution for managing digital evidence and documents that creates thorough audit logs to ensure the integrity of the chain of custody while enhancing collaboration between law enforcement agencies and prosecutors. This platform enables seamless sharing of evidence files among neighboring agencies and legal offices, facilitating instant access to essential information. The cumbersome reliance on physical file exchanges is a thing of the past, as CivicDocs allows investigators and prosecutors to retrieve crucial evidence in just a few clicks, significantly speeding up communication and minimizing wait times. The rigorous methodology employed by CivicDocs for evidence storage meticulously records the chain of custody through appropriate handling and storage practices. By adhering to established legal and ethical standards, prosecution teams can maintain the accuracy and dependability of digital evidence throughout the judicial process. Ultimately, CivicDocs transforms the way law enforcement and legal entities work together, fostering a more efficient and effective criminal justice system.

The interoperability of CAD systems across different jurisdictions serves as the essential link that unites public safety departments during emergencies. Utilizing our innovative technology, responders gain instant situational awareness through a unified portal that integrates various CAD systems. They receive immediate updates on shared CAD calls and unit requests via pop-up alerts. While emergencies can often cross borders, the systems intended to manage them frequently do not, which is where CentralSquare’s CAD-to-CAD solution comes into play, enhancing resource allocation, improving data precision, accelerating response times, and ultimately saving more lives. By enabling a two-way, real-time connection between multiple CAD systems, agencies can ensure that unit statuses, locations, and availability are synchronized effectively. This empowerment allows dispatchers to swiftly assess, deploy, and coordinate available resources. Additionally, the CAD-to-CAD Notify feature automatically shares CAD calls and unit requests, ensuring that crucial information is readily accessible to all agencies involved. This seamless communication between agencies is pivotal in enhancing overall public safety response efforts.

A CMMS that works for you will empower your maintenance team. Q Ware is simple to use and can be used on any device. Q Ware CMMS is the ideal software package for small- to medium-sized maintenance operations. It combines flexibility, ease-of use, and affordability. Q Ware CMMS gives employees individual accounts to allow them to submit and manage their work orders. Maintenance teams can manage work orders easily by having all orders funneled into one workspace. Requester accounts can be used for free and are unlimited. Tracking work orders against each asset and location within the system allows your team to show proof that they are in compliance and generate reports that highlight common problems. To ensure consistency in work quality, procedures can be added to asset records. You can create work orders for assets and locations by using any time-based rules. Scheduled PM work orders can be generated automatically and include asset demographics, documentation, procedures, and more.

CivicPlus Process Automation and Digital Services provides everything you need to offer citizens convenient, easy-to-access ways to do business with their local government at a price that fits your budget. Our low-code tool makes it easier than ever to automate online services. Stop fumbling around with paper. Connect your critical software systems instead to automate and simplify your daily processes. Citizens can access services online, pay their bills, submit applications and licenses, and much more. Online services for your citizens and staff will make business easier. We know how difficult it can be for local governments to move into the digital world. Clients average 20% increase in revenue. We have over 150 pre-built templates that are ready to customize and deploy immediately. Get your most common citizen requests and staff requests online quickly.

Committed to supporting law enforcement, RollKall enhances every facet of off-duty management, allowing agencies and officers to concentrate on their primary mission of safeguarding their communities. The RollKall platform and mobile application enable you to efficiently manage off-duty operations, encompassing everything from scheduling to payment and all the intricate details in between. By providing valuable insights into your department's off-duty activities, you can effectively reduce risks. Additionally, it allows for the fair, secure, and transparent handling of increasing requests for off-duty services. With the RollKall platform, you gain clarity and greater control over your operations. The robust reporting dashboards of RollKall facilitate responsible off-duty work by ensuring compliance with departmental regulations, thus enhancing overall accountability. As a result, agencies can optimize their resources while maintaining a high standard of service.

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

Viva Civic provides comprehensive online solutions for permitting and licensing, guiding customers from the initial application submission all the way through to the final issuance of permits. Additionally, it features online payment options and mobile inspection capabilities. By going completely paperless, organizations can remove the necessity for in-person interactions and allow their teams to operate efficiently from remote locations. Recognized as the leading software for permitting, licensing, inspection, and land management, Viva Civic empowers users with full online access to essential services. Customers can enjoy 24/7 availability for permitting, plan reviews, approvals, inspections, and service requests, along with the convenience of making payments online. Teams can stay informed of their tasks and responsibilities through detailed dashboards, automated email notifications, and chronological activity records. With Viva, information sharing becomes straightforward and accessible for everyone involved. This streamlined approach not only enhances productivity but also significantly improves the overall customer experience.

Vertex Case Manager is a cloud-based software solution designed for electronic case management. This innovative platform was specifically developed for organizations that assist individuals with disabilities across community, employment, and residential environments. The system captures data at each phase of a client's journey, from enrollment to discharge. With our dedicated social work case management software, information is collected as clients progress through various programs, ensuring that service time and progress notes can be logged throughout the day. Should any documents be missing or incomplete, the system provides reminders to service providers, aiding in maintaining compliance. Our case management solution aims to deliver a seamless user experience while keeping your agency well-organized and compliant with documentation requirements. The intuitive dashboard allows users to view notifications, record arrival times, and edit client information, all from a centralized location for maximum efficiency. By streamlining these processes, Vertex Case Manager enhances the overall effectiveness of service delivery within your agency.

Hach Water Information Management Solution (Hach WIMS) software provides a comprehensive view of your water or wastewater system, enabling you to optimize costs and make informed operational choices. This innovative Claros data management tool ensures secure data collection, simplifies reporting, and offers customizable alerts, in addition to powerful graphing and statistical capabilities. WIMS is particularly beneficial for managing and reporting information to the EPA, state agencies, and other regulatory bodies. Data from various processes can be automatically or manually stored in a central, secure database, facilitating easy monitoring, analysis, reporting, and predictive modeling. You can access your data both locally and through a secure web interface, which guarantees that audit trails and historical records are protected while remaining easily viewable. With over 100 industry-specific formulas and verification engines, WIMS allows for the rapid and precise execution of complex calculations with just a click. Furthermore, this software supports enhanced decision-making by providing actionable insights derived from comprehensive data analysis.

You can search for and find relevant information by coordinating and real-time monitoring the case with your investigator team. This will allow you to access explicit evidence data in court-admissible format. The software conforms to the EDRM benchmark values. The software is compliant with the EDRM model benchmark values. Learn why an Email Examiner is essential for discovery and case file management during litigation. Dig deeper to uncover and respond to policy violations by companies with real facts and insight. Find the leak in your trade secret and combat corporate espionage and infringement. This software will provide you with the email break that you need.

Every CivicLive site is constructed using our user-friendly CivicLive content management system, which has been specifically designed to meet the unique requirements of governmental bodies and organizations. Built from the ground up, our CMS caters directly to the needs of various government entities. CivicLive websites collaborate with you to provide exceptional modern digital services for government. Featuring accessibility options and comprehensive content modules integrated into the system, our CMS ensures a superior user experience for all visitors. You'll appreciate the way our platform facilitates meaningful two-way communication between your governmental organization and the citizens it serves. Our training services are dedicated to equipping your team with the knowledge necessary to manage the distinct web experiences of each individual citizen. By utilizing our government website CMS, you can empower your personnel to effectively enhance citizen engagement, ultimately fostering a more connected community. This approach not only improves service delivery but also strengthens the relationship between government and constituents.

Easily monitor the status, issuance, and upkeep of firearms within your organization by employing user-friendly barcode technology. Conduct firearm audits and receive immediate insights on firearms and inventory through simple “one-click” reports. Minimize paperwork and clerical mistakes by automatically recording in-service training attendance, conducting real-time range qualifications, and receiving alerts regarding expiring qualifications and certifications. Enhance your efficiency and effectiveness in firearm maintenance with real-time inventory tracking, automated purchase requisitions, and work-order scheduling that leverages mobile technology and live status updates. ArmorerLink serves as more than just armory management software; it is a comprehensive firearm management system that streamlines interactions between various departments in your agency. Designed to meet the needs of any law enforcement agency or governmental organization, this software integrates barcode technology, efficient processes, and advanced programming to create a cohesive management experience. By adopting ArmorerLink, you can significantly improve the management of your firearms while ensuring accountability and compliance across the board.

Our top-tier Enterprise Permitting & Licensing software enhances critical government functions by automating, integrating, and optimizing everything from planning and permitting to asset management and citizen inquiries. This comprehensive solution covers various aspects such as enterprise workflows, management, inspections, enforcement, and electronic plan reviews, effectively handling all necessary tasks. Utilizing a single platform significantly boosts efficiency and communication, while also enhancing productivity and collaboration among departments, bridging the gap between office and field operations, and improving citizen engagement while minimizing errors. Moreover, the incorporation of Esri® GIS technology enables users to visualize real-time data through spatial analysis, facilitating informed decision-making based on concrete facts. Additionally, the capability to connect and share this vital information empowers each agency to access data tailored to their specific needs, ensuring seamless communication from remote locations. The software ultimately transforms the way agencies operate, making processes more efficient and responsive to community demands.

A software solution hosted in the cloud caters specifically to the needs of public safety teams by facilitating training, policy, and inventory management. This service, managed from the cloud, offers features such as change history, audit logs, and comprehensive reporting capabilities. It allows for the storage of unlimited records related to training, policies, and equipment for the whole department. By delegating tasks and tracking expenses, you can significantly reduce both time and costs. Teams can create accounts that you can approve, along with the ability to assign specific roles such as quartermaster or records editor. Members can request training by providing essential details like location, time, and associated costs, or you can conveniently assign certifications to the entire department in bulk. Additionally, you can analyze customizable graphs reflecting spending patterns, export spreadsheets detailing annual training, or download checklists for equipment collection. Ensure your team receives top-notch training while staying within budget constraints, and simplify the documentation process by allowing employees to upload their certificates or lesson plans directly. This comprehensive approach not only enhances training management but also strengthens the overall operational efficiency of public safety teams.

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

GOV BUILT PLATFORM: The Future of Government Created Today. This innovative software for permitting and licensing is designed for the next generation. Collaborating with government staff, citizens, and contractors, we have developed a top-tier platform that facilitates the construction of a more efficient government. Experience the convenience of securely submitting building permits, applications, and license requests online, saving valuable time. Our automated workflow and approval process not only streamline communication but also free up hundreds of hours each year for agencies, business owners, and citizens alike. With our adaptable form builder, users can easily submit requests for contractor, business, mobile food vendor, and various other licenses online. This platform enhances tracking, renewal, and interaction through a user-friendly web interface, promoting transparency and efficiency. Moreover, it includes a robust interface for creating custom reports, dashboards, and ESRI Maps, allowing users to produce and disseminate dynamic, data-rich reports in formats like PDF and CSV. Enhanced data management capabilities empower government agencies to make informed decisions, ultimately leading to better service for the community.